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Hilton Garden Inn Albuquerque Airport

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2601 Yale Blvd SE, Albuquerque, NM 87106
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Hilton Garden Inn Albuquerque Airport
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Hilton Garden Inn Albuquerque Airport
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307 reviews from our community

Traveler rating
    144
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    41
    17
    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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redondo beach, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

would not look for another place to stay. but do look for another place to eat I do not recommend the grill down stairs. the room is great and you cannot hear the airplanes at the airport which is right next door.

Review collected in partnership with Hilton Garden Inn

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HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Hi Barry, Thank you for the great review, we appreciate your loyalty and hope that you'll give our restaurant another try the next time you're here! Thanks again and we look forward to your next stay! More 

Phoenix, United States
1 review
1 of 5 stars Reviewed 1 week ago

I am tired of Hilton not following through with upgrade promises for rooms. The new app to check in is a lie. They will not upgrade loyal diamond members despite availability. It is the same as complimentary internet that can be upgraded only when you pay an upgrade fee despite your status in the loyalty program. The rooms are clean... More 

Review collected in partnership with Hilton Garden Inn

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HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear Michael T, We apologize for the issues you had during your stay. We will follow up with staff to ensure upgrades are offered upon checkin to our Diamond and Gold members as per the Honor Guidelines. Thank you for taking the time to review our hotel and we hope to see you again soon. More 

Colorado, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This property and two others owned by the same owner has instituted a new "hospitality surcharge" for undisclosed amenities like internet and water in your room, that are still free at properties like the Homewood suites Uptown Albuquerque. The front desk staff, however, is wonderful. You will find this surcharge at the Homewood Suites at the airport and the Hilton... More 

Review collected in partnership with Hilton Garden Inn

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HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear Michael, Thank you for your review of our hotel. We appreciate your loyalty and value your opinion. Please note that the hospitality surcharges are noted during the online reservation process and are only in place to ensure that our guests receive an upgraded internet experience that goes above and beyond Hilton Garden Inn brand standards. This small fee is... More 

McCordsville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel and ended up using the in house resturant. Did not expect great but that is what I received. All Draft beers are from local brew pubs. Great surprise. The mussells were prepared and as good as any mussells that I have ever had-as good as Bertha's. I have lived on the East Coast and travel there... More 

Review collected in partnership with Hilton Garden Inn

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HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Thank you for this great review! We are so happy to hear that you enjoyed the stay and our great food! We will be sure to share your comments with our staff and look forward to your next stay! More 

Springfield, Virginia
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my sixth visit to the Hilton for business. The rooms are clean, the staff is friendly, the bed is always comfortable and it's conveniently located near the airport. They always have free cookies in the lobby, leave lots of coffee in the room (which is greatly appreciated to get through long, boring meetings), and even ask if you... More 

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HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Thank you for the wonderful review of our hotel! We love to hear when our guests enjoy their stay and we look forward to your next visit! More 

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My son and I stayed here on a college-visiting trip. Reasonable location and rooms were clean, if small. but the staff seems to have confused the air conditioner with the engine for a 747. It was LOUD! and it would run for about 10-15 minutes, shut off for another 10 minutes or so, then come back on. Room was too... More 

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HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Thank you for your review. We greatly appreciate your feedback and we’re very sorry for the noise issues that you experienced in your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Sincerely, HGI Albuquerque Airport Management... More 

Portsmouth, New Hampshire
Top Contributor
61 reviews 61 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 3, 2015

Stayed here again on my last night in New Mexico. Service and friendliness and efficiency all were great. I really like the proximity to the airport too! I will stay here again and I will recommend it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Thank you for the great review! We love to hear when our guests enjoy their stay. We appreciate your loyalty and look forward to your next visit! More 

Williamstown, New Jersey
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 2, 2015

Dinner was the best I have had at a Hilton. Chicken was delicious and cooked perfectly. dessert was good and service was excellent. dropping off car and transport to and from airport was easy and quick.

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HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Dear Ellen, Thank you for the great review, we are so happy to hear that you had a great experience with us and we look forward to your next stay! More 

Alto, New Mexico
Top Contributor
61 reviews 61 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 30, 2015

This has always been one of the best choices for those dreaded 6am flights the next day, and I have stayed here many times. But on the latest two visits, it appears the quality might be slipping a bit? First, no more coffee in the lobby, and no little chocolates at checkin. Second, no upgrades even for a diamond member.... More 

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HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Hi Dan, Thank you for taking the time to review our hotel. We apologize that your recent stays have not met the standards you are used to when staying at HGI properties. Please know that we are currently making strides to improve the look and feel of the hotel and, in fact, have been in phases of renovating the rooms,... More 

Washington DC, District of Columbia
Top Contributor
102 reviews 102 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed March 27, 2015

We stayed here one night as I was coming in on a late flight and we were to leave the next morning. My spouse was greeted by a series of "no" and "we can't" despite being a Hilton elite member. No replacing the feather pillows with something non-allergenic, no upgrades for rooms, we can't use any other credit card than... More 

Was this review helpful? Yes
HGIAA, Director of Sales at Hilton Garden Inn Albuquerque Airport, responded to this review

Thank you for taking the time to review our hotel. We’re very sorry you experienced an undesirable stay. We appreciate you alerting us to your experience and we hope you will give us a second chance if you return to the area. Kind Regards, HGI ABQ Airport More 

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