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Homewood Suites by Hilton Albuquerque

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7101 Arvada Ave NE, Albuquerque, NM 87110
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Homewood Suites by Hilton Albuquerque
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Homewood Suites by Hilton Albuquerque
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335 reviews from our community

Traveler rating
    167
    87
    38
    31
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Fe, New Mexico
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Two bedroom suite was perfect for our family. Clean, secure, close to shopping and restaurants. A plentiful breakfast buffet. Pool doesn't open until May/June, but it looked nice. Staff were pleasant. Housekeeping efficient.

Review collected in partnership with Homewood Suites by Hilton

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Saint Paul, Minnesota
Top Contributor
176 reviews 176 reviews
144 hotel reviews
206 helpful votes 206 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here last fall (when the rates at the nearby Marriott shot up) and I gave it a pretty positive review. Marriott rates were high again this trip ($199) so I came back here -- the physical facility was the same (suite layout, fridge, kitchen, breakfast in the a.m.), but the service was awful and, frankly, bad enough that... More 

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Brenda L, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Dear FlyGuy47, Thank you for your response, my apologies that you did not have a positive experience with your last stay at the hotel. In reference to housekeeping not cleaning your room the first day, I have brought this to the attention of the staff and the issue is being addressed. In regards to the front desk agents attitude and... More 

Lubbock, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2015

I will not stay in a hotel that allows dogs in the rooms. I liked this hotel. I had not allergic reactions to anything during my stay because it was clean and well managed. I don't want to be annoyed by barking dogs or suffer the consequences of their dander and mannerisms.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Brenda L, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

James V, Thank you for such a pleasant review. I am pleased that you were able to stay at the property without your allergies bothering you! We hope to see you in the near future!!! Regards, Brenda L More 

Minneapolis
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 26, 2015

Enjoyed this hotel. Clean and comfortable with lots of room. Walking distance to shops and restaurants was a plus after a long drive. Staff was gracious and helped us find a great place to eat. Would recommend this hotel.

Was this review helpful? Yes 1
Brenda L, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Dear Biztraveler50, Thank you for your pleasant response, I am pleased that you enjoyed your stay with us! We take pride in our guests feeling at home. We look forward to your next visit! Regards, More 

South Chesterfield
Top Contributor
100 reviews 100 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 26, 2015

I've stayed at Homewood Suites before and prefer the other Hilton properties. However, this particular one was a pleasant surprise. I will say that they need to add more to their dinner as I am not a beef eater and was limited to the sparse salad as an option. Therefore, we went out to eat for dinner. Breakfast is like... More 

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Brenda L, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Dear MenthiaC, Thank you for taking the time to review my property. I apologize that the dinner menu was limited, we do provide a full dinner for our guests, we have added additional items to our salad bar as well. Although Homewood Suites does not offer made to order omelets, we do have a great variety of breakfast items available.... More 

Wichita, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 20, 2015

Would recommend this hotel if it is cool outside due to the air conditioning not working good. Accommodations were good staff was very nice. The location was good and the hotel itself was very clean. Very close to shopping and located where you could see the mountains. Liked the views

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Brenda L, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

DonnaS, Thank you for the review, I apologize that you had an issue with the air conditioning we are currently in the process of upgrading our units. I am pleased that you enjoyed the accommodations as well as the location! We look forward to seeing you on your next trip! Sincerely, Brenda L More 

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 19, 2015

We got in after a long drive but I can guarantee that this did not contribute to my opinion. We choose Homewood Suites over other hotels because we have a child with allergies so it's imperative that we be able to prepare her food. Also, it's nice, after a wicked long drive, to be warmly welcomed and greeted - not... More 

Was this review helpful? Yes 1
Carla F, Director of Sales at Homewood Suites by Hilton Albuquerque, responded to this review

Christina, We apologize for the quality of greeting you received during your recent stay. We will look to improve the on some of the issues you mentioned and hope you will consider staying with us again the next time you return to the area. Kind Regards, Carla F More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 16, 2015

We stayed for one Saturday night. The room was very nice and good sized, and the breakfast had a lot of variety and was very good. There were a few problems with the room. The first is the bathroom was dated and needs some maintenance. Wallpaper is coming loose, etc. The bigger problem was the heating/air conditioning unit was very... More 

Was this review helpful? Yes 1
Brenda L, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

Pete A, Thank you for taking the time to write a review. I am pleased that you enjoyed the room, breakfast, location as well as the staff. In regards to the rooms being dated, we will be beginning a full renovation in November!!! The property will be upgraded in all areas. We are extremely excited and hope you will come... More 

St Louis
Top Contributor
114 reviews 114 reviews
30 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed March 15, 2015

Arrived early evening, good location, clean and comfortable. Took a two-room suite but was unable to use many of the options offered by the hotel because of the travel schedule. Good location for restaurants and shopping nearby. I was able to walk to Starbucks and the Verizon store for a phone reboot. Not as clean or friendly as other Homewood... More 

Was this review helpful? Yes 1
Brenda L, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

TravelGuySTL, Thank you for taking the time to review the property, I apologize you did not feel the friendliness at the property, we certainly take pride in having all our guests feel at "home". I am please that you enjoyed the location, that you were able to get a get cup of coffee as well as get your phone rebooted.... More 

Douglas, United States
1 review
4 of 5 stars Reviewed March 10, 2015

During this training, the living conditions after the course was crucial. The comfort of this hotel made it easier to concentrate and conduct after class studies. I was successful in completing the requirements for this training. One major factor was the quality of the hotel accommodations. Thank you for a great experience. aa

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Brenda L, General Manager at Homewood Suites by Hilton Albuquerque, responded to this review

During this training, the living conditions after the course was crucial. The comfort of this hotel made it easier to concentrate and conduct after class studies. I was successful in completing the requirements for this training. One major factor was the quality of the hotel accommodations. Thank you for a great experience. aa Dear ArmandoA, I am pleased that our... More 

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