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All 145 Albuquerque hotels

MCM Elegante Hotel

3.0 of 5 Hotel   |   2020 Menaul Boulevard NE, Albuquerque, NM 87107 (Formerly Holiday Inn Mountain View)
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MCM Elegante Hotel
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58%
Ranked #65 of 145 hotels in Albuquerque
A recent review
5 of 5 stars reviewed 6 days ago
rhendersonrn Houston, Texas
  • Reviews (253)
  • Photos (41)
  • Amenities
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  • Room tips (51)
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253 people have reviewed this hotel

Traveler rating
    74
    65
    40
    40
    34
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51
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78
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Las Vegas, Nevada, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel rates zero stars, but sadly, that isn't an option. Check in was very slow and the front desk staff were less than friendly. They were "sold out" of roll away beds. We grabbed our luggage and headed upstairs. The carpet was dirty and outdated...and there as a smell that we just couldn't put our fingers on. Upon entering... More

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Houston, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is nothing less than wonderful. My stay here was comfortable and affordable. I especially liked the pet fee of just $25 for the entire stay, which was less than my dog getting bored at a pet hotel. The staff was very helpful and courteous as well as professional. When visiting Albuquerque again, this will be my choice of... More

Was this review helpful? Yes
Adam S, Assistant General Manager at MCM Elegante Hotel, responded to this review

Thank you for posting a review regarding your recent stay with us. We are glad you had an excellent stay with us and that you were able to bring your dog as well. We look forward to future visits from your dog. More

Santa Fe, New Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I would just like to start off by saying this hotel is not deserving of even 1 star. When we checked into the hotel, the manager could not find my reservation. It took around half an hour to finally check into this place. The manager said he gave us a free “upgrade” to a tower room. We thought this was... More

Was this review helpful? Yes 1
Adam S, Assistant General Manager at MCM Elegante Hotel, responded to this review

Thank you for posting a review regarding your recent stay with us. First I want to apologize profusely for the failure to provide a great stay for you. These comments have been read to all departments and the items you mentioned are being investigated so we can rectify them. Second I would love it if you would contact me regarding... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I don't recommend this hotel it was very dirty and they have bedbugs the carpet is very disgusting so gross. The people who works there at the front desk and in the swimming pool were in a very bad mood

Was this review helpful? Yes 1
Adam S, Asst. General Manager at MCM Elegante Hotel, responded to this review

Thank you for posting a review regarding your recent stay with us. I apologize that we did not meet your expectations during your stay. I am also very concerned about your comments and would like to discuss them further if you would be so kind as to contact me at the hotel. We take great pride in the service and... More

Cleveland, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

The staff was wonderful and helpful. Free shuttle to and from airport and to and from anywhere within 5 miles of the hotel was fabulous. The breakfast buffet is to die for. This older hotel is clean and fresh, with just a few glitches, which are easily resolved when called to their attention. I would return to this hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Adam S, Assistant General Manager at MCM Elegante Hotel, responded to this review

Thank you for posting a review regarding your recent stay with us. We are happy to hear you had a good stay with us and look forward to future visits. More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I loved the stay here at the MCM Elegante... my teenage children enjoyed the pool. while I enjoyed my complimentary drinks, and the breakfast was amazing... and last but not least the staff was very helpful. I will be back for sure.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very clean. Helpful staff. I would have preferred that the patio door wasn't permanently bolted shut. There is a grassy area to take the pooches. Missed breakfast but I'm sure it was good. There is a complimentary happy hour too.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The second day we stayed we asked for clean bath towels..We were brought what were supposed to be clean bath towels but mine had human dung on it! I have never been so disgusted in my life! When my husband told management and showed them a picture, they credited us one day out of our three day stay. Will NEVER... More

Was this review helpful? Yes 2
Curtice,Ohio
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2014

Wow, we were very surprised when we arrived. The hotel and everything about it was as pictured. They were refreshing the entry area(stone pavement with new paint) . Checkin was great , staff more than accommodating. We enjoyed our stay and when in the area look forward to staying again.

Was this review helpful? Yes
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Additional Information about MCM Elegante Hotel

Address: 2020 Menaul Boulevard NE, Albuquerque, NM 87107 (Formerly Holiday Inn Mountain View)
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:3 star — MCM Elegante Hotel 3*
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Also Known As:
Mcm Elegante Albuquerque
Hotel Mcm Elegante

41 photos of this hotel

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Other (11)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#49 Business Hotel in Albuquerque
Hotel Class
Number of rooms
335

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