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Suburban Extended Stay Albuquerque

2.0 of 5 2401 Wellesley Drive NE, Albuquerque, NM 87107 (Formerly Equus Suites)
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Suburban Extended Stay Albuquerque
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Suburban Extended Stay Albuquerque
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149 reviews from our community

Traveler rating
    39
    48
    31
    13
    18
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28
40
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 10, 2014

Chose this place because it had good reviews - close to four out of five. Must have been a different place than the dump I stayed at. Found it was not just filthy, it was GRIMY. Had trouble checking out after staying just one night because I didn't give 24 hours notice I was checking out early! No bargain here.

Was this review helpful? Yes 1
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear Gossamar G, Thank you for taking the time to write a review about your stay at our hotel. On behalf of our entire team I would like to apologize for not meeting your expectations. I have spoken with all our housekeepers to address the cleanliness issues you claimed in your review. We are in the process of doing a... More 

Albuquerque, New Mexico
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 2, 2014

This motel is a very good value for a flight out of the airport, no shuttle service. I called yellow cab for $6.00. Overall one can't find a cheaper place to stay. Also they have some snacks before you leave

Was this review helpful? Yes
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear corozal4, Thank you for your review of our hotel and sharing your experience. Thank you for mentioning how the Hotel is a good value. We look forward to your future stay next time you are flying out. Kind Regards! More 

Mount Vernon, Washington
Top Contributor
85 reviews 85 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 27, 2014

Stayed here for one nite, found the front desk staff friendly at check in/out. Room was nice and clean, no problems with anything. Bed was fine. Lots of restaurants around the area. Would recommend and stay here again.

Was this review helpful? Yes 1
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear TonySeattleWa, Thank you for choosing The Suburban Extended Stay Hotel in Albuquerque. We are so pleased to hear you enjoyed your stay. We look forward to your next trip to Albuquerque! Kind Regards! More 

Redlands, California
Top Contributor
209 reviews 209 reviews
76 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed November 16, 2014

First night away from home I thought this would be good because I can bring my foods from home and don't have to eat out. It save me the time and cost - yes, but the unit was not clean enough for me. I don't know if people leave the unit so dirty that the staff does not have enough... More 

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El Paso, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed November 9, 2014

My car got broken into the one night stayed here, destroying my driver-side door handle. It was parked right in front of the lobby too. The parking is dark, apparently groups of car burglars roam the lots at night checking door handles, there is no security guard to stop them, and hotel management does nothing when your car is damaged... More 

Was this review helpful? Yes
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate all reviews and are glad we can address the issues you have described during your stay. We would like to apologize that your vehicle suffered some unfortunate damage during your stay at our hotel, I would hate to think that it had something to do with your keys being... More 

The Netherlands
Top Contributor
158 reviews 158 reviews
67 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed October 27, 2014

room was ok until I got up in the morning to fix a pot of coffee,, there were a few german roaches crawling on the counter,, that really was off putting, The beds were comfortable enough, the TV was nice and big and wifi was pretty strong, there were quite a few stores close by but did not venture out.the... More 

Was this review helpful? Yes
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear CloggieUsa2001, Thank you for staying with us while you were in Albuquerque, we know you have numerous lodging options while you were here. We are very happy you gave us a try. I wanted to thank you on behalf of our staff for your recent review, we apologize for the bug issue during your stay, we are on a... More 

Charleroi, Pennsylvania
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 23, 2014

This was my first time staying at this location but I have stayed at this same chain in other cities. This location for my was below average in quality compared to the other ones. On check-in the room was fairly clean but it was obvious housekeeping rushed through cleaning the room to get it ready. The location was quite and... More 

Was this review helpful? Yes
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear James R, Thank you for being a guest at our hotel during your recent trip to Albuquerque. On behalf of the entire team we want to thank you for your review, it will help us in our efforts to continuously review our property and the needs of our guests. We are addressing the conditions of our rooms and find... More 

New York City, New York
2 reviews
3 of 5 stars Reviewed October 20, 2014

It's close to a lot of shops, so you can either drive a couple minutes or you can walk. Bed and room are clean, and it's nice to have a little kitchen. Front desk peeps are nice and helpful. I took a star off because the toilet was refilling itself every 15 min and takes a few tries to flush,... More 

Was this review helpful? Yes
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear Snowdobe, Thank you for your recent review of our hotel and for staying with us. We are please that you enjoyed your stay and that the customer service you received from the staff was excellent and your room was nice and clean. I would like to apologize for the toilet issues you had during your stay, our maintenance staff... More 

Rio Rancho, New Mexico
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 6, 2014 via mobile

My husband and I have stayed here 2 times and have been happy with the value. Yes it could have been a little cleaner but any issue we had was fixed in a reasonable time frame. I love having the kitchen and the beds are incredibly comfortable.Looking foward to our next stay

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

The rooms weren't all that great, but the beds were nice and comfortable and they have a decent flat screen TV and WiFi. But most of all the staff are truly amazing because I left my camera there (nikon D3300) and the helped me retrieve it :D

Was this review helpful? Yes
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear Joe G, Thank you for your review and for sharing your positive experience with Trip Advisor. I was really pleased that the staff was able to help you locate your missing camera. We really do have a wonderful staff that is willing to go above and beyond for our guests. On behalf of the entire staff we thank you... More 

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Additional Information about Suburban Extended Stay Albuquerque

Address: 2401 Wellesley Drive NE, Albuquerque, NM 87107 (Formerly Equus Suites)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay Albuquerque 2*
Number of rooms: 130
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Also Known As:
Suburban Extended Stay Albuquerque Hotel Albuquerque
Albuquerque Suburban Extended Stay
Extended Stay Albuquerque
Albuquerque Extended Stay

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