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All 146 Albuquerque hotels

Suburban Extended Stay Albuquerque

2.0 of 5 Hotel   |   2401 Wellesley Drive NE, Albuquerque, NM 87107 (Formerly Equus Suites)
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Suburban Extended Stay Albuquerque
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Ranked #82 of 146 Hotels in Albuquerque
A recent review
3 of 5 stars reviewed 1 week ago
oldprune Redlands, California
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145 reviews from our community

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    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Redlands, California
Top Contributor
203 reviews 203 reviews
75 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed 1 week ago

First night away from home I thought this would be good because I can bring my foods from home and don't have to eat out. It save me the time and cost - yes, but the unit was not clean enough for me. I don't know if people leave the unit so dirty that the staff does not have enough... More

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El Paso, Texas
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

My car got broken into the one night stayed here, destroying my driver-side door handle. It was parked right in front of the lobby too. The parking is dark, apparently groups of car burglars roam the lots at night checking door handles, there is no security guard to stop them, and hotel management does nothing when your car is damaged... More

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Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate all reviews and are glad we can address the issues you have described during your stay. We would like to apologize that your vehicle suffered some unfortunate damage during your stay at our hotel, I would hate to think that it had something to do with your keys being... More

The Netherlands
Top Contributor
154 reviews 154 reviews
67 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 weeks ago

room was ok until I got up in the morning to fix a pot of coffee,, there were a few german roaches crawling on the counter,, that really was off putting, The beds were comfortable enough, the TV was nice and big and wifi was pretty strong, there were quite a few stores close by but did not venture out.the... More

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Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear CloggieUsa2001, Thank you for staying with us while you were in Albuquerque, we know you have numerous lodging options while you were here. We are very happy you gave us a try. I wanted to thank you on behalf of our staff for your recent review, we apologize for the bug issue during your stay, we are on a... More

Charleroi, Pennsylvania
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was my first time staying at this location but I have stayed at this same chain in other cities. This location for my was below average in quality compared to the other ones. On check-in the room was fairly clean but it was obvious housekeeping rushed through cleaning the room to get it ready. The location was quite and... More

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Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear James R, Thank you for being a guest at our hotel during your recent trip to Albuquerque. On behalf of the entire team we want to thank you for your review, it will help us in our efforts to continuously review our property and the needs of our guests. We are addressing the conditions of our rooms and find... More

New York City, New York
2 reviews
3 of 5 stars Reviewed October 20, 2014

It's close to a lot of shops, so you can either drive a couple minutes or you can walk. Bed and room are clean, and it's nice to have a little kitchen. Front desk peeps are nice and helpful. I took a star off because the toilet was refilling itself every 15 min and takes a few tries to flush,... More

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Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear Snowdobe, Thank you for your recent review of our hotel and for staying with us. We are please that you enjoyed your stay and that the customer service you received from the staff was excellent and your room was nice and clean. I would like to apologize for the toilet issues you had during your stay, our maintenance staff... More

Rio Rancho, New Mexico
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 6, 2014 via mobile

My husband and I have stayed here 2 times and have been happy with the value. Yes it could have been a little cleaner but any issue we had was fixed in a reasonable time frame. I love having the kitchen and the beds are incredibly comfortable.Looking foward to our next stay

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2014

The rooms weren't all that great, but the beds were nice and comfortable and they have a decent flat screen TV and WiFi. But most of all the staff are truly amazing because I left my camera there (nikon D3300) and the helped me retrieve it :D

Was this review helpful? Yes
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear Joe G, Thank you for your review and for sharing your positive experience with Trip Advisor. I was really pleased that the staff was able to help you locate your missing camera. We really do have a wonderful staff that is willing to go above and beyond for our guests. On behalf of the entire staff we thank you... More

1 review
5 of 5 stars Reviewed August 26, 2014

The room was great, enjoyed staying there and customer service was really good. They were really nice and left my room clean every time :) I really recommend this place!I kept loosing my card to get in and the receptionist would give me new ones!its secure and safe! Really good places to eat around there too.

Was this review helpful? Yes
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear Juan G, Thank you for taking the time to share your experience with Trip Advisor. We at the Suburban Extended Stay Hotel Albuquerque are glad you enjoyed your stay and that our staff and services met your needs and expectations. We look forward to your next visit, we will have an extra key for you. See you soon! More

1 review
5 of 5 stars Reviewed August 26, 2014 via mobile

The service was excellent. I really enjoyed the services the hotel offered and the employees were super polite. If I need to rent a room from a hotel again I will go to suburban extended stay. I highly recommended to other people.

Was this review helpful? Yes
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear Rafealtheman, Thank you for staying at our Suburban Extended Stay Hotel Albuquerque and for your recent review of our hotel. It was very kind of you to share your great experience on trip advisor. I am pleased to hear our staff was very helpful during your stay, we look forward to seeing you next time your in town. See... More

New Mexico
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 8, 2014

I have stayed here a few times before over the past couple of years because I could get a good rate and the rooms were clean. The old adage "you get what you pay for " is starting to apply. True enough the location is very good but that may be the only bright spot besides the friendly staff. The... More

Was this review helpful? Yes 2
Suburbanabq, General Manager at Suburban Extended Stay Albuquerque, responded to this review

Dear nmnurse, Thank you for your recent review of our hotel and your recent stay. I am pleased that the staff made a great impression and continue to be friendly each time you visit. I am not so pleased with the overall experience you had while staying at the hotel. We are still in the process of updating our rooms... More

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Additional Information about Suburban Extended Stay Albuquerque

Address: 2401 Wellesley Drive NE, Albuquerque, NM 87107 (Formerly Equus Suites)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay Albuquerque 2*
Number of rooms: 130
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Also Known As:
Suburban Extended Stay Albuquerque Hotel Albuquerque
Albuquerque Suburban Extended Stay
Extended Stay Albuquerque
Albuquerque Extended Stay

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