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Holiday Inn Express Hotel & Suites Midtown

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2500 Menaul Boulevard NE, Albuquerque, NM 87107
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Holiday Inn Express Hotel & Suites Midtown
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194 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Iowa City, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Bad news from check in... "park close to front where it is safer". Door on room wouldn't work. Upon investigation, the door needed to be opened with handle pushed towards ceiling. "they do this when the batteries start to run low." Horrible, non existent signal for "free" wifi. Moved rooms to be closer to center of hotel and stronger wifi... More 

Was this review helpful? Yes 2
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon arrival it was great customer service to receive my information. They had rooms available prior to our 3:00pm check-I'm and that was a plus and checked us in early. The room were cold with air conditioned and the amenities were all upgraded except the mini refrigerator (no big issue to us). The room was awesome and we had a... More 

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Dawsonville, Georgia
Top Contributor
206 reviews 206 reviews
41 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The AC in the room they gave us was so loud we called for repair at once. They just moved us to another room which was much just fine: AC good with always on fan for white noise, sitting area with small wet bar, wonderful bed. Breakfast decent and varied if not fabulous. Great for overnight stay!

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Taylorsville, Kentucky
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We were impressed with this motel. It was clean, staff was polite and helpful. Breakfast was awesome with a large dining room. Rooms were spacious. Two computers in the business room. Washer and dryer! Elevators worked fine. The fitness center was clean and nice. Hotel was easy to get to.

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El Paso, Texas
Contributor
17 reviews 17 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 24, 2015

Two day stay and room was comfortable and clean. Good hot breakfast and if the dining area gets full, they will open a meeting room to accommodate the rest of the guess to enjoy the breakfast they offer. This hotel is at a good location and is very easy to access the highway.

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 22, 2015

We had a junior suite, which meant a separate couch and desk and kitchenette. The couch was rather saggy and not very inviting, but other than that the room was fine. The only complaint would be the extremely tiny toilet/tub area. We had to straddle the toilet in order to close the door without scraping our toes. Not a good... More 

Was this review helpful? Yes 1
Grand Prairie, Texas
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 4, 2015

HUGE, clean rooms with fridge and microwave. For whatever reason, I like that it has the small sink by the coffee pot. Staff was very friendly and accommodating for our group. Bed was very comfortable. I guess they keep 1 elevator at top and one at lobby because we were on the top (6th) floor and never had to wait... More 

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Oruiz10, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Valued Guest, Thank you for taking the time to leave us a review for your recent stay! It is always nice to hear from a guest who has enjoyed the cleanliness, quality, and convenience of our rooms and services. We would love to host you again on your next trip to Albuquerque! Sincerely, Hotel Management More 

Prescott, Arizona
Top Contributor
142 reviews 142 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 27, 2015

We stayed here for two days. The room was nice and comfortable. The breakfast was good (the breakfast staff was fantastic!!!). The a/c was extremely noisy (ROAR) cycling on an off throughout the night. The was essentially no difference in noise between the low setting and the high setting. After the first night, I asked for someone to check the... More 

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Oruiz10, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review of your stay at our property! We always appreciate feedback from our guests, as it helps us to identify what we have done well and in what areas we need to pursue improvement. It is wonderful to hear that you enjoyed our breakfast and our friendly staff,... More 

Fort Worth, Texas
Top Contributor
195 reviews 195 reviews
128 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed April 25, 2015

We stopped here for two nights at the beginning of a national parks trip in Utah. Had a room on the 5th floor which was quiet and comfortable. The sink area was out in the room which didn't bother us but does bother some people. The bathroom itself was very small and confined. Our biggest problem was that they change... More 

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Abram D, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Valued Guest, Thank you for the review! Guest feedback is essential to knowing how well we are accomplishing our goal of providing enduringly excellent service to all guests. We will certainly take your suggestion into consideration to make sure that all guests are aware of our weekly WIFI password changes, and we appreciate you taking the time to bring... More 

Alamogordo, New Mexico
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 24, 2015

This is much better than a typical HIE. Nice beds, bathroom at the rear of the room with a small but adequate area about 5 by 5 feet for tub/shower and toilet, with large, nice vanity in bed area. Two very comfy queen beds. Separate small kitchenette/computer table/sofa and coffee table area near the door. Included microwave and fridge. Closet... More 

Was this review helpful? Yes
Abram D, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Valued Guest, Thank you so much for the review! We are always thrilled to get positive feedback like this. It's very important to us that our guests enjoy their time here at our property, and we appreciate you letting us know that we accomplished that goal! Please come and see us again the next time you visit Albuquerque! Sincerely,... More 

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