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Holiday Inn Express Hotel & Suites Midtown

2.5 of 5 2500 Menaul Boulevard NE, Albuquerque, NM 87107
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#80 of 146 Hotels in Albuquerque
166 Reviews 4 of 5 stars
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Holiday Inn Express Hotel & Suites Midtown
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Holiday Inn Express Hotel & Suites Midtown
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166 reviews from our community

Traveler rating
    73
    59
    14
    11
    9
See reviews for
49
37
16
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

When we first checked in we were given room 126, we immediately asked to change rooms because we typically don't like being on the first floor. We were told that they were fully booked and could not change even though we were one of the first people to check in for the day. Ours fears were realized as this room... More

Was this review helpful? Yes
Cimarron, New Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at this property many times in the last year. We love the room size, with the couch and sitting area in every room we've stayed in. It just makes it more comfortable and enjoyable. The rooms have been clean and the staff friendly. Our favorite constant at this hotel is the breakfast lady..Tonya. She is so bubbly... More

Was this review helpful? Yes
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Marlene P, Thank you so much for your review! It always brightens our day when we hear back form a guest whose night we have made just a little bit better. As you say, we do everything we can to make your stay the best it can be, and we are always glad to know we have succeeded. Tanya... More

Midland, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here two nights during our road trip, one while headed to Utah and one headed back home. The rooms look very nice, I like their layout. Our first room smelled like mildew, the tub drained very slow when taking a shower and the coffee pot didn't work :( The second room was better, the rooms look really nice,... More

Was this review helpful? Yes 1
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Tammi C, Thank you for taking the time to pass on your comments regarding your stay at The Holiday Inn Express Albuquerque Midtown. I was disappointed to read that you did not enjoy your time with us, and I am sorry if you left the hotel with a negative impression. We failed to live up the standard of service... More

Lisbon
Top Contributor
70 reviews 70 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The holiday inn has been a name we trust. This was no exception. The staff was very friendly. The internet wifi had a few problems... the pancakes machine at breakfast was not working. Minor problems. Generally was great.

Was this review helpful? Yes
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Lisbon, I was disappointing to read that you did not fully enjoy your experience with us at the Holiday Inn Express Midtown, though I was delighted to read that you would stay with us again. We pride ourselves on having a unique and exceptional quality of service, so we are always sad to hear when it doesn't live up... More

Wonder Lake, Illinois
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had been up since 2:30 in the morning (Chicago time) thanks to the crazy requirements of being at the airport at least 2 hours before your flight. Happily the TSA does a great job of filling your time with only allowing a trickle of people to pass through the x-ray machines while others sit idle mocking us with the... More

Was this review helpful? Yes 4
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Jasski, Thank you for your review of the Holiday Inn Express Albuquerque Midtown! We work very hard to make sure that the service and cleanliness are all excellent, and we are grateful to you for letting us know we succeeded. We hope to welcome you in the near future. Until next time.. Sincerely, Management More

Silver City, N.M.
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 18, 2014

Stayed here a few times. They seem to get it right. Efficient, friendly staff. Room and lobby, breakfast room clean. Breakfast items well stocked. Fridge and microwave in room. Bed comfortable. Applebee's next door; other restaurants require a drive. Malls; one indoors, one outdoors, and numerous restaurants 3 miles away just off Menaul.

Was this review helpful? Yes 5
Sarai A, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear jimdanim, Thank you so much for taking the time to pass on your fabulous review of your time at the Holiday Inn Express Albuquerque Midtown . It was a delight to read you enjoyed your stay with us, and I really hope we have the opportunity to welcome you back in the future. If you are looking to book... More

Colorado Springs, Colorado
1 review
2 of 5 stars Reviewed August 3, 2014

I stayed one night on a long road trip and I read the reviews thinking this was going to be a good stay for a comfortable nights sleep. I got in at night and other than a mildew smell in the hallway everything seemed good. The room was clean (except for the remote) and the staff was courteous. I was... More

Was this review helpful? Yes
Sarai A, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Traveler0012, I am sorry to hear of your bad experience at our hotel. I am so sorry as your room was not up to your standards.The problems you explained are not acceptable and I would like the opportunity to make this right. I see you live in the Colorado Springs area so I hope your travels will bring you... More

McKinney, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 7, 2014

We stayed here on our way to Twentynine Palms, CA and on our way back home stayed in two different rooms first room the shower curtain rod was starting to come away for wall so the curtain never stayed fully closed (Staff informed about this issue when checking out). Second room the shower head and fauce needed caulking (once again... More

Was this review helpful? Yes 2
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear MarineWife86, Thank you for taking the time to share your experience while staying at the Holiday Inn Express Albuquerque Midtown. While your rating and title states the hotel was clean and good, your review says otherwise. Yes we can definetly improve in several areas, and the only way we can achieve that is from our cliental feedback that we... More

Gallup
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Tanya in the breakfast area was friendly and welcoming. I was taking my state boards test that morning and I was nervous and her smile and friendly conversation calmed me down. She also was very helpful in the breakfast area keeping it stocked and clean and attending to everybody's needs. Also, Viola was in charge of housekeeping for our room... More

Was this review helpful? Yes 5
loveydovey12, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Wthomasoerik1988, We're so glad you had a good time at the Holiday Inn Albuquerque Midtown and thank you so much for your fantastic review! It is always a treat when we get some names thrown in a review. Tanya and Viola will be really delighted that they made a such positive difference in your stay! Along with Tanya and... More

Cape Coral, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 18, 2014

Traveling from Arizona to Florida on I40 and needed a place to stay the night. Saw the Holiday Inn Express and stopped. The staff was very friendly and the room was spacious and clean. Hotel Conveniently located to interstate, drug stores and food. Gym had two treadmills one of which was not working which was not an issue. Hotel also... More

Was this review helpful? Yes 5
loveydovey12, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Crabv, It’s always such a delight to pleasantly surprise out of town visitors! Thank you so much for the opportunity to house you and your family all the way from Florida. We are glad that overall you enjoyed your stay and that you found the location convenient and that you enjoyed our complimentary amenities. We hope to have you... More

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Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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