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Holiday Inn Express Hotel & Suites Midtown

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2500 Menaul Boulevard NE, Albuquerque, NM 87107
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Holiday Inn Express Hotel & Suites Midtown
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Holiday Inn Express Hotel & Suites Midtown
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188 reviews from our community

Traveler rating
    81
    65
    19
    14
    9
See reviews for
52
50
16
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Grand Prairie, Texas
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

HUGE, clean rooms with fridge and microwave. For whatever reason, I like that it has the small sink by the coffee pot. Staff was very friendly and accommodating for our group. Bed was very comfortable. I guess they keep 1 elevator at top and one at lobby because we were on the top (6th) floor and never had to wait... More 

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Prescott, Arizona
Top Contributor
140 reviews 140 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for two days. The room was nice and comfortable. The breakfast was good (the breakfast staff was fantastic!!!). The a/c was extremely noisy (ROAR) cycling on an off throughout the night. The was essentially no difference in noise between the low setting and the high setting. After the first night, I asked for someone to check the... More 

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Oruiz10, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review of your stay at our property! We always appreciate feedback from our guests, as it helps us to identify what we have done well and in what areas we need to pursue improvement. It is wonderful to hear that you enjoyed our breakfast and our friendly staff,... More 

North Richland Hills, Texas
Top Contributor
192 reviews 192 reviews
126 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped here for two nights at the beginning of a national parks trip in Utah. Had a room on the 5th floor which was quiet and comfortable. The sink area was out in the room which didn't bother us but does bother some people. The bathroom itself was very small and confined. Our biggest problem was that they change... More 

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Abram D, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Valued Guest, Thank you for the review! Guest feedback is essential to knowing how well we are accomplishing our goal of providing enduringly excellent service to all guests. We will certainly take your suggestion into consideration to make sure that all guests are aware of our weekly WIFI password changes, and we appreciate you taking the time to bring... More 

Alamogordo, New Mexico
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This is much better than a typical HIE. Nice beds, bathroom at the rear of the room with a small but adequate area about 5 by 5 feet for tub/shower and toilet, with large, nice vanity in bed area. Two very comfy queen beds. Separate small kitchenette/computer table/sofa and coffee table area near the door. Included microwave and fridge. Closet... More 

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Abram D, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Valued Guest, Thank you so much for the review! We are always thrilled to get positive feedback like this. It's very important to us that our guests enjoy their time here at our property, and we appreciate you letting us know that we accomplished that goal! Please come and see us again the next time you visit Albuquerque! Sincerely,... More 

Sarasota, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel was worth looking for! Excellent service, excellent room, excellent price! It was like a breath of fresh air to get off the road after a day of travel and have such a nice room! I would stay here again!

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Oruiz10, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Valued Guest, Thank you so much for the glowing review! We are always happy to hear from a satisfied guest, and are thrilled that you enjoyed the quality of your room and the service provided by our staff. It would be an absolute pleasure to have you stay with us again on your next visit to Albuquerque, so do... More 

Waukesha, Wisconsin, Usa
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at this Holiday Inn Express in Albuquerque for 3 nights in March 2015. The location was excellent if you have a car, being close to I-40 and I-25. There is an Appleby's restaurant next door and a coffee shop about 2 blocks away. There is a bike trail close by that provides an alternative for... More 

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Abram D, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay at our hotel! We take feedback from our guests very seriously, and always appreciate when any aspect of a stay that falls short of our guests' expectations is brought to our attention. We apologize that the state of the bathroom and quality of the coffee was not... More 

Las Cruces, New Mexico
Top Contributor
71 reviews 71 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 21, 2015

I read the reviews on trip advisor and then actually chose to book at a different Holiday Inn Express Hotel in Albuquerque. When I made the reservation, I accidently chose Mid Town instead of Old Town. I did book a non refundable reservation so that even a few minutes after I booked the room, Holiday Inn Corporate would NOT let... More 

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Abram D, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with some feedback on your stay! We are thrilled to hear that you were pleasantly surprised by our property, even though it was not your initial intention to stay with us. We apologize for the issues you encountered with your internet connection, and we have opened up a... More 

Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 13, 2015

The reservationist told us the pool was open, it was closed (and there was no hot tub). The breakfast was average at best. The tv had issues that the front desk couldn't help us resolve. The rooms were a bit worn. My electron for this chain hotel is much higher!

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear aleishaz, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We take all feedback seriously, and sincerely regret that we were not able to exceed your expectations with the condition of our hotel. We are constantly working on improving the quality of service we provide and your feedback will... More 

Colorado Springs, Colorado
Top Contributor
183 reviews 183 reviews
40 hotel reviews
174 helpful votes 174 helpful votes
2 of 5 stars Reviewed March 8, 2015

there were enough that I was disappointed. Little things first: Ice machine out of order on our third floor. The sign said go to 2nd or 4th floor. Wrong. Only ice available was on the 5th floor. #2, one of the two light bulbs on the nice work desk was burned out. Doesn't housekeeping check these things? #3 We had... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear ArtColorado, First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us especially with the service from our housekeeping, breakfast and layout of the room. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More 

Phoenix, Arizona
Top Contributor
172 reviews 172 reviews
20 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed February 3, 2015

We've stayed here before and have always been happy campers. There is an Applebee's right across the parking lot for dining other than breakfast. We asked for a first floor room because we felt it best to not leave too much in the car. The area seemed safe, and the parking lot is well-lighted, but it was Christmas time. So... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Violette54, Thank you for sparing some time out of your busy day to write us a candid feedback regarding your recent stay. I am glad to see that you were able to take delight in the quality of service our hotel staff members were able to provide during your stay. To see and read kind words from our valued... More 

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