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Holiday Inn Express Hotel & Suites Midtown

2.5 of 5 2500 Menaul Boulevard NE, Albuquerque, NM 87107
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Holiday Inn Express Hotel & Suites Midtown
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Holiday Inn Express Hotel & Suites Midtown
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177 reviews from our community

Traveler rating
    78
    62
    15
    13
    9
See reviews for
51
42
16
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Arlington, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

The hotel itself is a "little worn" but hey make up for it in service and location. First the location was absolutely perfect for our needs. It was conveinently located near the freeways and major streets. Our trip invilved going many places over the city of Albuquerque and this was centrally located and esay to access. The most important part... More 

Was this review helpful? Yes 1
Aztec, New Mexico
2 reviews
2 of 5 stars Reviewed December 18, 2014

In a time crunch, the printers weren't functioning in the business center. Front desk refused to help, saying he was alone for 40 more minutes. The more upset I got, the nastier he got. A couple min later, a woman comes out if an office directly behind him! Alone? She allowed me to print, but acknowledged the computers weren't printing... More 

Was this review helpful? Yes
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Heather E, First of all, thank you very much for taking your valuable time to share your experience on your recent stay. I am very disappointed to hear how my staff failed to meet your expectations and dropped the ball on multiple occasions. Rest assured that we will discuss your experience with all team members and I will make... More 

1 review
5 of 5 stars Reviewed December 9, 2014

I absolutely love this place! I have not had anything but great experiences! It all starts with Miranda! I love coming to ABQ, as I know that Miranda will relieve many of my stresses. The conference room is always arranged the way I want, the beverages are always stocked for my team and replenished without interrupting, all while smiling and... More 

Was this review helpful? Yes
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Ahmed E, Thank you very much for taking the time to provide us with your excellent feedback. We are very pleased to hear that all stays have been great experiences and we hope to continue in that direction. We have shared this feedback with all employees and congratulated each and every one of them. We are very pleased for... More 

Torreon, Mexico
Top Contributor
138 reviews 138 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 16, 2014

this hotel was good for a stopover as its close to 1-25 and 1-40..........rooms are spacious .......the gal who checked us in was very pleasant and let us check in early........the only thing we didnt like is the same problem many hotels have the door slamming of other guests......many newer hotels have doors that you cant slam..........otherwise was a good... More 

Was this review helpful? Yes
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear 77mockmotor, Thank you for taking the time to share your experience on your recent stay. I am glad the location and staff met your expectations. We will make sure to share your feedback with all employees as well as our management company. We will make sure to consider the slamming of doors on our next renovation which is coming... More 

Surprise, Arizona
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 26, 2014

Hotel was very clean and has easy access from I-40 or I-25. There is an Applebees across the parking lot and other places to eat, but you need to drive to them. The entire Hotel is smoke free, which is a big item for us. No pets allowed except service animals. The room rates for the end of September 2014... More 

Was this review helpful? Yes 2
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Wipala, Thank you very much for taking your valuable time and providing us with your feedback regarding your recent stay. On behalf of the entire team, we are very glad you had a great and positive experience while staying with us. Our location is a plus and we are glad our team member, Dillon, was able to deliver the... More 

A TripAdvisor Member
2 of 5 stars Reviewed October 26, 2014

Our room was in need of some upgrades. Carpet was torn in one area, couch was old and lacking of support and bed mattress was going soft. Everything else about the hotel though was good. Lobby and breakfast areas were nice and there is a great walking/biking trail nearby.

Was this review helpful? Yes
Oruiz10, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear TripAdvisor Member, First of all, thank you for taking your valuable time and provide us with your feedback in regards to your stay. On behalf of our entire team, we extend our apologies to you in regards to the condition of our room. We will make sure we share this with our management team with the objective of addressing... More 

Las Cruces
Top Contributor
80 reviews 80 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 19, 2014

The hotel was easy to find and in a good neighborhood; there was plenty of guest parking but the check-in portico was only large enough to keep two cars dry in the rain. Check-in was uneventful and I was pleased that I had the option to receive points as my rewards member perk, rather than a bottle of water, which... More 

Was this review helpful? Yes 1
Oruiz10, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Emerald1125, Thank you very much for taking the time to provide your feedback in regards to your stay. I am glad you had a positive stay and we were able to meet your expectations. Rest assured your feedback will be utilized to better ourselves and our services. We will be looking into enhancing the location of our bin dispensers... More 

Manchester, UK
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 13, 2014

First the good bits. We stayed at this property during part of the Albuquerque Balloon Fiesta week. It was conveniently located not far from the city centre, allowing us to use the Park and Ride service to the Fiesta Park. We booked tickets for the Fiesta online whilst at the hotel, and both the Duty Manager and the Front Desk... More 

Was this review helpful? Yes 1
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Cheshirebrit, Thank you for taking the time to share this feedback from your most recent stay. It’s great to hear that you had a good stay and have good comments on all aspects of the staff. I am so sorry to hear about your experience regarding housekeeping not servicing your room and the poor quality of the front desk... More 

Gilbert, Arizona
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 10, 2014

We have stayed here three times in the last several years and enjoyed it each time. The room was clean, the staff great, and the service was good. We have always felt comfortable here and would recommend this hotel to anyone going to Albuquerque,

Was this review helpful? Yes 5
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Elaine S, Thank you for recommending us so highly. We are delighted you chose the Holiday Albuquerque Midtown on this occasion and also, for the opportunity to earn your trust. We will look forward to welcoming you back again in the future and until then, we remain at your service. Warm Regards, Sarai More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2014

I just want to commend Tanya, the lady who did our breakfast and lunch. She was so helpful and kind and went out of her way to attend to our breakfast and lunch needs. Also, our driver, Willy, was awsome. At the front desk was Bob and Dillon was most helpful and kind to us. But the one who was... More 

Was this review helpful? Yes 3
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Brenda S, Thank you for taking the time to write a great review! I am so glad to hear Tanya, Willie, Bob, Dillon and Miranda were able to assist you through out your stay. I take great pride in the service we provide and to hear your stay went flawless is awesome! Hopefully the next time for Balloon Fiesta... More 

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Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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