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Holiday Inn Express Hotel & Suites Midtown

2.5 of 5 2500 Menaul Boulevard NE, Albuquerque, NM 87107
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Holiday Inn Express Hotel & Suites Midtown
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Holiday Inn Express Hotel & Suites Midtown
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174 reviews from our community

Traveler rating
    76
    62
    15
    12
    9
See reviews for
50
42
16
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Torreon, Mexico
Top Contributor
138 reviews 138 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel was good for a stopover as its close to 1-25 and 1-40..........rooms are spacious .......the gal who checked us in was very pleasant and let us check in early........the only thing we didnt like is the same problem many hotels have the door slamming of other guests......many newer hotels have doors that you cant slam..........otherwise was a good... More

Was this review helpful? Yes
Surprise, Arizona
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was very clean and has easy access from I-40 or I-25. There is an Applebees across the parking lot and other places to eat, but you need to drive to them. The entire Hotel is smoke free, which is a big item for us. No pets allowed except service animals. The room rates for the end of September 2014... More

Was this review helpful? Yes 2
Oruiz10, General Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Wipala, Thank you very much for taking your valuable time and providing us with your feedback regarding your recent stay. On behalf of the entire team, we are very glad you had a great and positive experience while staying with us. Our location is a plus and we are glad our team member, Dillon, was able to deliver the... More

A TripAdvisor Member
2 of 5 stars Reviewed 4 weeks ago

Our room was in need of some upgrades. Carpet was torn in one area, couch was old and lacking of support and bed mattress was going soft. Everything else about the hotel though was good. Lobby and breakfast areas were nice and there is a great walking/biking trail nearby.

Was this review helpful? Yes
Oruiz10, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear TripAdvisor Member, First of all, thank you for taking your valuable time and provide us with your feedback in regards to your stay. On behalf of our entire team, we extend our apologies to you in regards to the condition of our room. We will make sure we share this with our management team with the objective of addressing... More

Las Cruces
Top Contributor
57 reviews 57 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 19, 2014

The hotel was easy to find and in a good neighborhood; there was plenty of guest parking but the check-in portico was only large enough to keep two cars dry in the rain. Check-in was uneventful and I was pleased that I had the option to receive points as my rewards member perk, rather than a bottle of water, which... More

Was this review helpful? Yes 1
Oruiz10, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Emerald1125, Thank you very much for taking the time to provide your feedback in regards to your stay. I am glad you had a positive stay and we were able to meet your expectations. Rest assured your feedback will be utilized to better ourselves and our services. We will be looking into enhancing the location of our bin dispensers... More

Manchester, UK
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 13, 2014

First the good bits. We stayed at this property during part of the Albuquerque Balloon Fiesta week. It was conveniently located not far from the city centre, allowing us to use the Park and Ride service to the Fiesta Park. We booked tickets for the Fiesta online whilst at the hotel, and both the Duty Manager and the Front Desk... More

Was this review helpful? Yes 1
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Cheshirebrit, Thank you for taking the time to share this feedback from your most recent stay. It’s great to hear that you had a good stay and have good comments on all aspects of the staff. I am so sorry to hear about your experience regarding housekeeping not servicing your room and the poor quality of the front desk... More

Gilbert, Arizona
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 10, 2014

We have stayed here three times in the last several years and enjoyed it each time. The room was clean, the staff great, and the service was good. We have always felt comfortable here and would recommend this hotel to anyone going to Albuquerque,

Was this review helpful? Yes 5
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Elaine S, Thank you for recommending us so highly. We are delighted you chose the Holiday Albuquerque Midtown on this occasion and also, for the opportunity to earn your trust. We will look forward to welcoming you back again in the future and until then, we remain at your service. Warm Regards, Sarai More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2014

I just want to commend Tanya, the lady who did our breakfast and lunch. She was so helpful and kind and went out of her way to attend to our breakfast and lunch needs. Also, our driver, Willy, was awsome. At the front desk was Bob and Dillon was most helpful and kind to us. But the one who was... More

Was this review helpful? Yes 3
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Brenda S, Thank you for taking the time to write a great review! I am so glad to hear Tanya, Willie, Bob, Dillon and Miranda were able to assist you through out your stay. I take great pride in the service we provide and to hear your stay went flawless is awesome! Hopefully the next time for Balloon Fiesta... More

Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2014 via mobile

Awesome rooms. Dillon at the front desk went above and beyond. He made sure my childs crib was in my room before we arrived. The wonderful young lady running the breakfast bar was personable and very friendly as well.

Was this review helpful? Yes 3
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear AJSAJT1, Thank you for taking the time to leave your wonderful comments regarding your recent stay with us. I’m pleased that you had a great experience at our Hotel. Dillon and Tanya will be thrilled that you mentioned them on your review. It’s also great to hear that you will be staying again, I look forward to welcoming you... More

San Diego
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

When we first checked in we were given room 126, we immediately asked to change rooms because we typically don't like being on the first floor. We were told that they were fully booked and could not change even though we were one of the first people to check in for the day. Ours fears were realized as this room... More

Was this review helpful? Yes 2
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear frequenttraveler067, Thank you for taking the time to leave your review. It’s great to hear that you had a wonderful stay and have fabulous comments on all aspects of the Hotel and staff. I have shown Valerie your review and he was very pleased. I look forward to seeing you at the Hotel on your next stop in Albuquerque.... More

Cimarron, New Mexico
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2014

We have stayed at this property many times in the last year. We love the room size, with the couch and sitting area in every room we've stayed in. It just makes it more comfortable and enjoyable. The rooms have been clean and the staff friendly. Our favorite constant at this hotel is the breakfast lady..Tonya. She is so bubbly... More

Was this review helpful? Yes 3
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Marlene P, Thank you so much for your review! It always brightens our day when we hear back form a guest whose night we have made just a little bit better. As you say, we do everything we can to make your stay the best it can be, and we are always glad to know we have succeeded. Tanya... More

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Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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