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All 146 Albuquerque hotels

Holiday Inn Express Hotel & Suites Midtown

2.5 of 5 Hotel   |   2500 Menaul Boulevard NE, Albuquerque, NM 87107
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81%
Ranked #27 of 146 hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
MarineWife86 McKinney, Texas
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159 people have reviewed this hotel

Traveler rating
    72
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    13
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    9
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • English first
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English first
McKinney, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on our way to Twentynine Palms, CA and on our way back home stayed in two different rooms first room the shower curtain rod was starting to come away for wall so the curtain never stayed fully closed (Staff informed about this issue when checking out). Second room the shower head and fauce needed caulking (once again... More

Was this review helpful? Yes
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear MarineWife86, Thank you for taking the time to share your experience while staying at the Holiday Inn Express Albuquerque Midtown. While your rating and title states the hotel was clean and good, your review says otherwise. Yes we can definetly improve in several areas, and the only way we can achieve that is from our cliental feedback that we... More

Gallup
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Tanya in the breakfast area was friendly and welcoming. I was taking my state boards test that morning and I was nervous and her smile and friendly conversation calmed me down. She also was very helpful in the breakfast area keeping it stocked and clean and attending to everybody's needs. Also, Viola was in charge of housekeeping for our room... More

Was this review helpful? Yes 2
loveydovey12, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Wthomasoerik1988, We're so glad you had a good time at the Holiday Inn Albuquerque Midtown and thank you so much for your fantastic review! It is always a treat when we get some names thrown in a review. Tanya and Viola will be really delighted that they made a such positive difference in your stay! Along with Tanya and... More

Cape Coral, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 18, 2014

Traveling from Arizona to Florida on I40 and needed a place to stay the night. Saw the Holiday Inn Express and stopped. The staff was very friendly and the room was spacious and clean. Hotel Conveniently located to interstate, drug stores and food. Gym had two treadmills one of which was not working which was not an issue. Hotel also... More

Was this review helpful? Yes 3
loveydovey12, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Crabv, It’s always such a delight to pleasantly surprise out of town visitors! Thank you so much for the opportunity to house you and your family all the way from Florida. We are glad that overall you enjoyed your stay and that you found the location convenient and that you enjoyed our complimentary amenities. We hope to have you... More

Albuquerque, NM
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 17, 2014

This HIE is up to standard. Check in was easy, quick. Room was clean, beds were comfortable. I liked that the room had a microwave and small refrigerator. The AC/heating unit was not too noisy. Had good selection of breakfast items, with hot choices (bacon, biscuits & gravy). Exercise room had a couple of treadmills and a stepper, limited weight... More

Was this review helpful? Yes 2
loveydovey12, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear HiDesertTraveler, Thank you for taking the time to review your most recent stay at the Holiday Inn Express. We could not be happier that you enjoyed your room, the staff, and the location. The front desk did open a ticket about the issues you had in your room and just to let you know they have been fixed. Thank... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 4, 2014

On the last overnight of my vacation, I rode into Albuquerque, NM looking for a room. I saw this Holiday Inn Express. Went in and asked about availability, they had a room. The staff was very friendly and the room was exactly what I needed. The bed was very comfortable and room was very clean. The complimentary breakfast in the... More

Was this review helpful? Yes 1
loveydovey12, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear TChiz, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service, breakfast and our comfortable beds. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service, that our guests expect.Thank... More

Gallup, New Mexico
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 1, 2014

While in Albuquerque at this hotel I contracted food poisioning in the Applebee's restaurant next to the hotel but not connected to the hotel. The shuttle driver at the Hotel took me to urgent care who then sent me to the Emergency room where I spent 15 hours. Tony is the shuttle driver to recommended this particular urgent care facility.... More

Was this review helpful? Yes 2
loveydovey12, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Dante15, Thank you for taking your time to review us on Trip Advisor! Your oppinion is really important and it helps us improve in so many ways! I'm glad to hear that Tony was able to take care of this situation and was able to take you to the closest urgent care facility. We try our very best in... More

Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed May 28, 2014

Went there for a weekend stay. Called and confirmed it was pet friendly. The staff that answer the phone said yes. Arrived, checked in and no problems. Woke up at 4AM and took the dog out to go pee and got accosted by a cleaning lady. Yelled at me and told me I would have to pay $100 for the... More

Was this review helpful? Yes
loveydovey12, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear MitchTuckness, Thank you for taking time to communicate to us why or service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. The employee who approached you is no longer with us as she has been terminated. There is no excuse... More

San Antonio, tx
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 27, 2014

We are a family of four that spent 2 nights at this hotel during the memorial day weekend and had a great stay. We booked this hotel using Hotwire. Here see the pros and cons.  Pros: 1. The hotel room was nicely laid out with a large living area and a kitchenette. They had plastic plates and spoons in the... More

Was this review helpful? Yes 1
loveydovey12, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Krisans, Thank you for taking your time in reviewing the Holiday Inn Express Albuquerque Midtown! We value your opinion and every word on your review counts! I'm glad to read that over all you thought our hotel is a very good and family friendly. I do admit we can do much better in small details, and I really appreciate... More

Lame Deer, Montana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 21, 2014

The hotel itself was fine, but breakfast was a joy all because of Tanya, the breakfast manager. She is an incredible woman. The kind of person who makes you feel that the world is a better place because she met you. She has time for everyone and goes above and beyond if you need something. I would stay there again... More

Was this review helpful? Yes
loveydovey12, Front Office Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Abbey S, Thank you so much for choosing Holiday Inn Express Albuquerque Midtown for your recent trip to Albuquerque. We take great pride in our staff so thank you very much for the positive review on Tanya. On the false fire alarm I would like to personally apologize for the series of unfortunate incidences that you experienced with the... More

Colorado Springs, Colorado
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 10, 2014

I have to say that the pool is always my first consideration when booking a hotel. I need to swim for health reasons, and I enjoy a nice pool area. So I booked this hotel based on pictures of the pool. I called ahead to make sure it was open for the season, so far, so good. The clerk at... More

Was this review helpful? Yes
Oruiz10, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Suby88, First, I would like to thank you for taking your time to provide us with your valuable feedback. On behalf of the entire team, I would like to extend our apologies as we failed to meet your expectations. I am disappointed to hear that our staff was not knowledgable with operating hours for the pool and did not... More

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Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#23 Family Hotel in Albuquerque #25 Business Hotel in Albuquerque
Hotel Class
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Hotel and Suites Albuquerque Midtown. Our all-suites hotel is centrally located in Albuquerque near the intersection of Interstates 40 and 25 and only a few miles from the Albuquerque International Airport. Our friendly staff invites you to experience our spacious and comfortable suites featuring the Express Bedding Package. All rooms at our Albuquerque hotel are equipped with a microwave and refrigerator for your convenience. An Applebee's restaurant is located adjacent to the hotel as well as an array of enticing shopping and dining options. The Holiday Inn Express Hotel and Suites offers easy access to attractions such as Old Town, the Indian Pueblo Cultural Center, Balloon Fiesta Park, and Sandia Peak Tramway. Business travelers will enjoy our hotel s close proximity to Intel, Lockheed Martin, University of New Mexico, Kirtland Air Force Base, Sandia Labs and General Mills. Complimentary local shuttle service is available from 7 AM - 10 PM. During your Albuquerque visit, be sure to enjoy all the amenities our hotel has to offer, including free high-speed Internet access throughout the hotel, complimentary Express Start breakfast buffet, a brand new business center, fitness center, and a heated outdoor pool. We look forward to making sure you have a great stay! ... more   less 
Number of rooms
122

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