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Holiday Inn Express Hotel & Suites Midtown

2.5 of 5 2500 Menaul Boulevard NE, Albuquerque, NM 87107
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Holiday Inn Express Hotel & Suites Midtown
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Holiday Inn Express Hotel & Suites Midtown
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171 reviews from our community

Traveler rating
    76
    60
    15
    11
    9
See reviews for
49
40
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Cruces
Top Contributor
56 reviews 56 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was easy to find and in a good neighborhood; there was plenty of guest parking but the check-in portico was only large enough to keep two cars dry in the rain. Check-in was uneventful and I was pleased that I had the option to receive points as my rewards member perk, rather than a bottle of water, which... More

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Manchester, UK
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

First the good bits. We stayed at this property during part of the Albuquerque Balloon Fiesta week. It was conveniently located not far from the city centre, allowing us to use the Park and Ride service to the Fiesta Park. We booked tickets for the Fiesta online whilst at the hotel, and both the Duty Manager and the Front Desk... More

Was this review helpful? Yes
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Cheshirebrit, Thank you for taking the time to share this feedback from your most recent stay. It’s great to hear that you had a good stay and have good comments on all aspects of the staff. I am so sorry to hear about your experience regarding housekeeping not servicing your room and the poor quality of the front desk... More

Gilbert, Arizona
Contributor
17 reviews 17 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here three times in the last several years and enjoyed it each time. The room was clean, the staff great, and the service was good. We have always felt comfortable here and would recommend this hotel to anyone going to Albuquerque,

Was this review helpful? Yes 4
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Elaine S, Thank you for recommending us so highly. We are delighted you chose the Holiday Albuquerque Midtown on this occasion and also, for the opportunity to earn your trust. We will look forward to welcoming you back again in the future and until then, we remain at your service. Warm Regards, Sarai More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I just want to commend Tanya, the lady who did our breakfast and lunch. She was so helpful and kind and went out of her way to attend to our breakfast and lunch needs. Also, our driver, Willy, was awsome. At the front desk was Bob and Dillon was most helpful and kind to us. But the one who was... More

Was this review helpful? Yes 2
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Brenda S, Thank you for taking the time to write a great review! I am so glad to hear Tanya, Willie, Bob, Dillon and Miranda were able to assist you through out your stay. I take great pride in the service we provide and to hear your stay went flawless is awesome! Hopefully the next time for Balloon Fiesta... More

Phoenix, Arizona
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Awesome rooms. Dillon at the front desk went above and beyond. He made sure my childs crib was in my room before we arrived. The wonderful young lady running the breakfast bar was personable and very friendly as well.

Was this review helpful? Yes 3
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear AJSAJT1, Thank you for taking the time to leave your wonderful comments regarding your recent stay with us. I’m pleased that you had a great experience at our Hotel. Dillon and Tanya will be thrilled that you mentioned them on your review. It’s also great to hear that you will be staying again, I look forward to welcoming you... More

San Diego
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we first checked in we were given room 126, we immediately asked to change rooms because we typically don't like being on the first floor. We were told that they were fully booked and could not change even though we were one of the first people to check in for the day. Ours fears were realized as this room... More

Was this review helpful? Yes 2
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear frequenttraveler067, Thank you for taking the time to leave your review. It’s great to hear that you had a wonderful stay and have fabulous comments on all aspects of the Hotel and staff. I have shown Valerie your review and he was very pleased. I look forward to seeing you at the Hotel on your next stop in Albuquerque.... More

Cimarron, New Mexico
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this property many times in the last year. We love the room size, with the couch and sitting area in every room we've stayed in. It just makes it more comfortable and enjoyable. The rooms have been clean and the staff friendly. Our favorite constant at this hotel is the breakfast lady..Tonya. She is so bubbly... More

Was this review helpful? Yes 3
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Marlene P, Thank you so much for your review! It always brightens our day when we hear back form a guest whose night we have made just a little bit better. As you say, we do everything we can to make your stay the best it can be, and we are always glad to know we have succeeded. Tanya... More

Midland, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 14, 2014

We stayed here two nights during our road trip, one while headed to Utah and one headed back home. The rooms look very nice, I like their layout. Our first room smelled like mildew, the tub drained very slow when taking a shower and the coffee pot didn't work :( The second room was better, the rooms look really nice,... More

Was this review helpful? Yes 2
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Tammi C, Thank you for taking the time to pass on your comments regarding your stay at The Holiday Inn Express Albuquerque Midtown. I was disappointed to read that you did not enjoy your time with us, and I am sorry if you left the hotel with a negative impression. We failed to live up the standard of service... More

Lisbon
Top Contributor
73 reviews 73 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 11, 2014

The holiday inn has been a name we trust. This was no exception. The staff was very friendly. The internet wifi had a few problems... the pancakes machine at breakfast was not working. Minor problems. Generally was great.

Was this review helpful? Yes 1
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Lisbon, I was disappointing to read that you did not fully enjoy your experience with us at the Holiday Inn Express Midtown, though I was delighted to read that you would stay with us again. We pride ourselves on having a unique and exceptional quality of service, so we are always sad to hear when it doesn't live up... More

Wonder Lake, Illinois
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 31, 2014

I had been up since 2:30 in the morning (Chicago time) thanks to the crazy requirements of being at the airport at least 2 hours before your flight. Happily the TSA does a great job of filling your time with only allowing a trickle of people to pass through the x-ray machines while others sit idle mocking us with the... More

Was this review helpful? Yes 4
Sarai A, Manager at Holiday Inn Express Hotel & Suites Midtown, responded to this review

Dear Jasski, Thank you for your review of the Holiday Inn Express Albuquerque Midtown! We work very hard to make sure that the service and cleanliness are all excellent, and we are grateful to you for letting us know we succeeded. We hope to welcome you in the near future. Until next time.. Sincerely, Management More

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Additional Information about Holiday Inn Express Hotel & Suites Midtown

Address: 2500 Menaul Boulevard NE, Albuquerque, NM 87107
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Midtown 2.5*
Number of rooms: 122
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Also Known As:
Holiday Inn Express Hotel And Suites Midtown
Holiday Inn Express Albuquerque
Holiday Inn Albuquerque
Albuquerque Holiday Inn

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