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All 8 Albuquerque accommodations

Extended Stay America - Albuquerque - Airport

2.0 of 5 Condominium   |   2321 International Ave SE, Albuquerque, NM 87106
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A recent review
5 of 5 stars reviewed 2 days ago
Felicia G
  • Overview
  • Reviews (60)
  • Photos (7)
  • Amenities
  • Q&A
  • Room tips (19)
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60 people have reviewed this hotel

Traveler rating
    13
    13
    15
    7
    12
See reviews for
13
6
10
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

I would definetely stay here again when we go back for a family trip! The room was clean & had all the things i needed! I dont have a clue why other people would have something negative to say about this place. Its really quiet as well, and thats what i liked the most!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for posting such a great review. I truly appreciate your comments regarding the your clean, quiet room. Thank you so much for sharing your positive experience with us. We look forward to having you visit with us again in the future. More

Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

It was with a sense of trepidation that I checked into this hotel as I had booked through Hotwire and found its name only after I had paid up. Earlier, my search for reviews of hotels in the area had uncovered many uncomplimentary experiences of this place by previous customers.and I would certainly not have picked it. I was pleasantly... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

I appreciate you taking the time to write such a wonderful review. I am proud of our team for making your stay a positive experience. We are so happy to hear that we were able to provide you with a clean, quiet stay. I will share your comments with my entire staff. Thank you again for sharing your experience with... More

Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 2 weeks ago

this place was amaxing. i booked online 10 min before i got there kinda scared after the hotel experience i had had the night before at travelodge. anyways i walked in they had my paperwork ready. the staff was amazing. very helpful even calledroom to make sure everything was ok.the rooms were amazing. thi. was a home away from home.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

We read your review, and would like to thank you for writing such wonderful things about our staff and your room. We are proud of our team for going the extra mile to make your experience a good one. We are also glad to read that you had a comfortable, clean stay and enjoyed your fully equipped kitchen. Once more,... More

Adelaide, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

rooms was ok, beds are a bit small thou, not enough towels provided, but staff are willing to provide extra, no ice machine, location is good, apple bees restaurant and ihop down the road very close to airport, would be great if they had a pool! are is safe and secure. beautiful view from the rooms

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Darren - Thank you for taking the time to write a review of your stay. Please accept our apologies that we do not have a pool or ice machine. Still, we are pleased to know that you felt safe and secure at our hotel and truly enjoyed our location as well as your room. Thank you again for your review.... More

Ruidoso, New Mexico
1 review
5 of 5 stars Reviewed June 5, 2014

My husband and I have stayed here every month for a year now, due to medical reasons. Terri, the manager, is always so helpful and understanding. The front desk and staff always make us feel welcome. The rooms are always comfortable, clean and have everything that we need. We will continue to stay here! GREAT PLACE!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Mary - Thank you for your wonderful review of our property. We are pleased to know you that we provided you a "home away from home" during your many stays. As well, I am glad that our staff was so friendly. Once more, thank you for posting your review. We look forward to having you visit with us again in... More

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed June 3, 2014

I'm here six months need the hospital only 4 miles a way the v.a. grocery store less than a mile away. Great location. The manager here Mrs.terry fields has exceeded my expectations. Shell do just about anything to see to it that your comfortable and happy in your room the entire staff does the same.I've never seen a bug in... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for posting a review of our hotel. I am glad to hear that you were pleased with our location and our great staff during your stay with us. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area. More

Santa Fe, New Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed May 31, 2014

I travel a lot and need a clean, basic hotel near the Albuquerque Sunport. Tried ESA this week. Never again - it was basic (no problem) but it was filthy. Elevator, walkways and stairs were covered with gum and spills. Room smelled and the table was sticky with what was (I hope) spilled Coke. One other practice deserves mention. ESA... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. The level of cleanliness throughout our property that you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team is going to be deep cleaning the entire the property and working to improve our services moving forward.... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 19, 2014 via mobile

I felt like slept on the floor. The bed felt like a box covered in sheets & a very thin blanket. Plus the bathroom sink had the worse leak, water all over the floor and a clog from hell. The maintenance man came in and fix the clog & claimed that it would stop leaking, but it only got worse!... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you for posting a review of our hotel. I am sorry to hear about the issues you encountered with your bed and sink in your room. I will be meeting with our maintenance staff to ensure these issues are properly addressed. Thank you very much for bringing this to our attention. We hope to have the opportunity to provide... More

Montreal, Canada
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 6, 2014

The room was very basic and so was the bathroom. But everything was clean, bed was fairly comfortable. No cigarette burns or mildew. No shuttle to the airport is unfortunate. Wifi worked fine. Water pressure in the shower was good.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Albuquerque - Airport, responded to this review

Thank you so much for taking the time to write a review of our hotel. I'm glad that we were able to provide you with a clean, comfortable stay. As well, it's great to hear that you enjoyed our free Wi-Fi during your visit. Still, I apologize that we do not currently have an airport shuttle. Your comments will be... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 28, 2014

I would not stay here again. Everything it advertises on their website is not correct plus the quality of the room was not good. There was hair & cigarette burns on the bed, have small beds, & no shuttle service to the airport. I had to check out early at 4am & there was no staff available to take check... More

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Albuquerque - Airport

Address: 2321 International Ave SE, Albuquerque, NM 87106
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Albuquerque - Airport 2*
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Also Known As:
Extended Stay Albuquerque
Albuquerque Extended Stay

7 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
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Number of rooms
1

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