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Residence Inn Albuquerque Airport

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2301 International Ave SE, Albuquerque, NM 87106
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Residence Inn Albuquerque Airport
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Residence Inn Albuquerque Airport
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141 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Maine, United States
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a busy hotel which accommodates Kirkland AFB personnel as well as business and other travelers.The staff is extremely friendly, efficient and accommodating. This elevated the experience beyond what it might have been. The check-in was cheerful and speedy. When asked, recommendations to local bars/restaurants were given thoughtfully. Some of our party had an early flight (6 AM). Though... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel has pretty high ratings, but let me interpret for you: if you're used to staying at Marriotts, you will be highly disappointed. If you usually stay at a cheaper hotel, you'll probably think this place deserves 4 stars. That's because it has all the things that set Marriott apart like the comfy bed, nicedecor, and larger than average... More 

Was this review helpful? Yes 1
General_Manager_RI, General Manager at Residence Inn Albuquerque Airport, responded to this review

Dear Sandovalfam- Thank you for your honest feedback for your recent stay with us. I can assure you, despite your assumption to the contrary, I and the entire staff care a great deal about this hotel, and its cleanliness and service. We take all feedback and work to improve on a daily basis to provide the most comfortable stay for... More 

Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The following was what we experienced in our first floor, 2 bedroom suite at Residence Inn Airport in Albuquerque: • Incorrect room rate at check-in. We had reserved and received confirmation for our room at the AARP rate. At check-in, we were billed the full rate. The clerk did correct the rate. • Filthy carpet. Large areas of the carpet... More 

Was this review helpful? Yes 1
General_Manager_RI, General Manager at Residence Inn Albuquerque Airport, responded to this review

I would like to first thank you for your review so that we can address the issues you experienced in your room during your stay. And I would like to apologize that you were checked in to a room that clearly had not been inspected to our standards before a guest would ever experience a room like this. This matter... More 

Medford NJ
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was just intended to be a place to sleep while we recovered from our flight and then toured Albuquerque prior to moving on to the rest of New Mexico. We didn't really expect much other than cleanliness and comfort. However, this Residence Inn was truly special. First of all, our suite was huge compared to the other hotels... More 

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General_Manager_RI, General Manager at Residence Inn Albuquerque Airport, responded to this review

Thank you for review of your stay with us! We are pleased that you found your stay to be so enjoyable and clean, and that your kids, too, were comfortable. We hope to see you again in the future if you return to or through the Albuquerque area! Sincerely, Janet K. Glynn General Manager More 

Bloomington, Illinois, United States
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After a plane delay, I got to the hotel at 12:45AM and met one of the worst front desk people ever. As a Marriott Gold elite member I am used to being welcomed instead, Jessica, was less than welcoming. After a big argument and saying I would talk to the manager in the morning, she gave me what I asked... More 

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General_Manager_RI, General Manager at Residence Inn Albuquerque Airport, responded to this review

Suzanne, thank you for bringing your comments to my attention so that they can be addressed immediately. I am sorry you were unable to reach out to me during your stay, as I would certainly have liked to talk about this in person. While we do require government ID at check in for government rates, this should have been handled... More 

Philadelphia, PA
Level Contributor
108 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed June 28, 2015

This place is in a nice area rich with hotels, including several Marriott properties, but even driving up to it, the hotel has a superior look to the usual non-city center RIs I've often used. It's a large, single building which appears recently constructed, has a nice, clear, broad lobby, great hot breakfast and large suites. It's very clean and... More 

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Manassas, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 13, 2015

Just hit Marriott Gold while staying here! Front staff have all been very helpful and very friendly, there is one gentlemen that works in the AM through the afternoon (on the weekends) that always has a smile and is more than happy to help with anything you need. Never had any issues with sounds, my room window was on the... More 

Was this review helpful? Yes 2
General_Manager_RI, Manager at Residence Inn Albuquerque Airport, responded to this review

Hi J S, Thank you so much for taking the time to review us! We are so glad you enjoyed our staff. It makes us happy to hear that you were comfortable. We are sorry the odor was displeasing to you. We hope that it didn't interfere with your stay too much. Once again, thank you for letting us know... More 

Middletown, CT
Level Contributor
72 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed June 9, 2015

We stayed here one night before our flight out of Albuquerque. The airport shuttle was excellent. They picked us up at the rental car return and took us to the airport the next morning. There was minimal wait time for either. The staff at the reception desk were upbeat and very friendly. We were actually asked what floor we would... More 

Was this review helpful? Yes 2
San Francisco, California
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 19, 2015

This is a good, solid Albuquerque hotel. I like the Residence Inn chain in general because of the ability to cook for myself instead of eating every meal out. There is a Smith's and a Whole Foods within a 10 minute drive. The evening reception fare continues to decline in quantity and quality, but I think that probably spans the... More 

Was this review helpful? Yes 1
General_Manager_RI, General Manager at Residence Inn Albuquerque Airport, responded to this review

Jen335, we thank you for your comments about your recent stay. I'm glad you found our property to be good overall. Thank you for your feedback regarding the hours on the basketball court. We will work on ending them a little bit earlier to prevent the disruption. I am glad you found our fitness center functional, and that you found... More 

FARMINGTON
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

We have stayed at this hotel twice now and have really enjoyed it both times. We needed to be close to UNM and this hotel is perfect for that, its just a short drive away. There is not much shopping near by but it is easy to get to other parts of the city from the hotels location. The rooms... More 

Was this review helpful? Yes 1
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