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All 146 Albuquerque hotels

Holiday Inn Express & Suites Albuquerque Old Town

2.5 of 5 Hotel   |   2300 12th Street NW, Albuquerque, NM 87104
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89%
Ranked #4 of 146 hotels in Albuquerque
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
ZKBH Texas, United States
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296 people have reviewed this hotel

Traveler rating
    176
    92
    19
    4
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Texas, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay. Room was clean and inviting. Staff was friendly and helpful. One staff member - Vivian - who was taking care of the breakfast was above and beyond great. She went out of her way to make sure everyone had fresh coffee and food. She was very pleasant and friendly. Definitely recommend this location as your go... More

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Norman, Oklahoma
Top Contributor
119 reviews 119 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a memorable hotel experience, in both good ways and bad. We were intending to stay in Albuquerque for four nights. First - we checked in around 5 PM and immediately unpacked. Our plan was to go to the gym (on the third floor of the hotel) and then go out to dinner. But before I went to the... More

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gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Katja, We appreciate you taking the time to share your experience. I am glad we were able to turn your stay around and help make it a pleasant trip. The YMCA is a great facility, especially for guests looking for a full service gym. I was not aware that they had such a beautiful view of the Sandia Mountains.... More

New Orleans, Louisiana
2 reviews
4 of 5 stars Reviewed 1 week ago

Things started out rocky. Reservations for me and a colleague were unrecognizable even with our confirmation numbers. Dates for our week long stay on business were incorrect and names appeared on our reservation of people we did not know. The hotel was near full capacity with little wiggle room to correct the error. Fortunately Ms. Penny took the time to... More

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gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for taking time to write a review about the Holiday Inn Express & Suites Old Town. It's good to hear that Penny was able to figure out your reservation and get you in to a room. Again Thank You and we hope to see you soon. Sincerely, Haleah Todd More

Ossining, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a great 2 night stay we had at the Andaluz! The hotel is spotless our two room suite was comfortable and clean. Tons of space for clothes etc! We got a great deal for their 'anniversary jubilee' and that made our stay even more special. Only negatives are the location, while it's central (downtown), there are few people on... More

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Phoenix, Arizona, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Holiday Inn is the best Holiday Inn in the country! I stayed here for business this past week and it was a great hotel from check in to check out. The employees are extremely professional and friendly. I was made to feel welcome from start to finish. My room was quite the entire time and very comfortable. The facilities... More

Was this review helpful? Yes 1
gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

WOW...Thank you so much for taking the time to write a such an amazing review. Jalena and Penny are a joy to work with, they are passionate about making sure each guest has a memorable experience. Again thank you for taking the time to celebrate our Holiday Inn Express & Suites Old Town Team and we look forward to your... More

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

I've stayed at many Holiday Inn Express Hotels and chose this one while traveling across country because it had the best and most reviews along our route in Albuquerque. I've been an IHG member for quite some time and have had a variety of "experiences." This was one of the best because of the cleanliness of the hotel, well maintained... More

Was this review helpful? Yes 1
gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

The Holiday Inn Express & Suites wants to Thank You for taking the time to share your recent experience with us. I am glad we were able to accommodate during your travel across the country, and we look forward to seeing sometime soon!! Sincerely, Haleah Todd General Manager More

Texas
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great, great, great place to stop on a road trip. Extremely friendly staff (one of the guys on the night shift remembered my name the next morning and asked how my family was doing), pristine rooms, great breakfast. Very good price. Not really sure what more you can ask for. It is very close to the Old Town Square (short... More

Was this review helpful? Yes 1
Old Greenwich, Connecticut, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms were very comfortable and spacious. The service was superb with knowledgeable staff to direct us to good restaurants, shopping and sites. Pool and hot tub were a real plus. The location was convenient, right off the highway and very close to Old Town. Almost everything we wanted to do was usually a drive of 10 minutes or less.

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Ontario, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here on 8/1 on our way to visit friends in the Dallas area. Our stay at the Holiday Inn Express in Old Town Albuquerque was great. Nice, clean room was big enough for our family of 4. Check in was super easy and the staff was very friendly. They suggested different options of restaurants for dinner. Best part free... More

Was this review helpful? Yes 1
Aubrey, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Stopped here on 7/24 to California from DFW. Nice, new, and clean. Easy check in. Nice pool for the kids after a long day of driving. Great continental breakfast, biscuits, gravy, bacon, omelets, danishes, coffee and juice. Great freeway access, Mcdonald's right next door. Nice cheap gas across the street when headed back to I-40. The bed and linen were... More

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Additional Information about Holiday Inn Express & Suites Albuquerque Old Town

Address: 2300 12th Street NW, Albuquerque, NM 87104
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Albuquerque Old Town 2.5*
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Also Known As:
Holiday Inn Express And Suites Albuquerque Old Town
Holiday Inn Express & Suites Albuquerque Old Town Hotel Albuquerque

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Albuquerque #7 Romantic Hotel in Albuquerque #11 Business Hotel in Albuquerque
Hotel Class
Official Description (provided by the hotel)
Our Old Town district hotel is located off I-40. While staying with us you can visit the Indian Pueblo Cultural Center (within walking distance) and experience Native American cuisine, learn about our local pueblos and even see a traditional dance performance. Visit the Historic Old Town Plaza(approx 2 miles) to do some shopping, have some great food, and visit the many museums Albuquerque has to offer. ... more   less 
Number of rooms
108

Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Albuquerque Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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