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All 146 Albuquerque hotels

Holiday Inn Express & Suites Albuquerque Old Town

2.5 of 5 Hotel   |   2300 12th Street NW, Albuquerque, NM 87104
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89%
Ranked #4 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Amanda S
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301 reviews from our community

Traveler rating
    180
    93
    19
    4
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great stay!! If I'm ever in the area again, I will definitely stay here again. Very clean hotel, Very comfortable beds & Pillows, Room was very quiet. & The free Breakfast was great too ( Biscuits & gravy, eggs, sausage patties, cinnamon buns, & The normal continental breakfast goodies! The hotel is also pet friendly for anyone traveling with pets.... More

Was this review helpful? Yes 1
Hudson, Wisconsin
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Seriously this staff is simply the friendliest and most helpful group of people I've had the pleasure of dealing with in my travels this year! It's just a short drive from the airport up Hwy 25 then east on Hwy 40. If your looking for some local culture check out the Indian Pueblo Cultural Center across the street. Also just... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

While in Albuquerque, we were looking for a room. We contacted the Holiday Inn Express near the airport but the staff was not accommodating or friendly and the price for the room was too high. We found the HIE near Old Town and the staff was outstanding. They were very welcoming and always went out of their way to make... More

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Houston, Texas, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Work trip and wanted to find a decent place for under $110/nt for 5 nights. Finally decided on this Holiday Inn Express and am glad I did. Everyone encountered was extremely helpful, nice and ensuring everything was to my satisfaction. The King bed was perfect and comfortable, the view of the Sandias from my room on the second floor impeccable... More

Was this review helpful? Yes 4
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were on our way back to Denver after a week in Sedona, and booked this lovely place. It's convenient to the Interstate and very nice. Would definitely recommend it to anyone in Albuquerque. It is close to shopping and good restaurants and very comfortable beautiful room. I wanted to take the bed home with me.

Was this review helpful? Yes 2
Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great place to stay. Room was clean and inviting. Staff was friendly and helpful. One staff member - Vivian - who was taking care of the breakfast was above and beyond great. She went out of her way to make sure everyone had fresh coffee and food. She was very pleasant and friendly. Definitely recommend this location as your go... More

Was this review helpful? Yes 1
Norman, Oklahoma
Top Contributor
119 reviews 119 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a memorable hotel experience, in both good ways and bad. We were intending to stay in Albuquerque for four nights. First - we checked in around 5 PM and immediately unpacked. Our plan was to go to the gym (on the third floor of the hotel) and then go out to dinner. But before I went to the... More

Was this review helpful? Yes 1
gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Dear Katja, We appreciate you taking the time to share your experience. I am glad we were able to turn your stay around and help make it a pleasant trip. The YMCA is a great facility, especially for guests looking for a full service gym. I was not aware that they had such a beautiful view of the Sandia Mountains.... More

New Orleans, Louisiana
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Things started out rocky. Reservations for me and a colleague were unrecognizable even with our confirmation numbers. Dates for our week long stay on business were incorrect and names appeared on our reservation of people we did not know. The hotel was near full capacity with little wiggle room to correct the error. Fortunately Ms. Penny took the time to... More

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gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

Thank you for taking time to write a review about the Holiday Inn Express & Suites Old Town. It's good to hear that Penny was able to figure out your reservation and get you in to a room. Again Thank You and we hope to see you soon. Sincerely, Haleah Todd More

Ossining, New York
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

What a great 2 night stay we had at the Andaluz! The hotel is spotless our two room suite was comfortable and clean. Tons of space for clothes etc! We got a great deal for their 'anniversary jubilee' and that made our stay even more special. Only negatives are the location, while it's central (downtown), there are few people on... More

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Phoenix, Arizona, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This Holiday Inn is the best Holiday Inn in the country! I stayed here for business this past week and it was a great hotel from check in to check out. The employees are extremely professional and friendly. I was made to feel welcome from start to finish. My room was quite the entire time and very comfortable. The facilities... More

Was this review helpful? Yes 1
gmabqww, Manager at Holiday Inn Express & Suites Albuquerque Old Town, responded to this review

WOW...Thank you so much for taking the time to write a such an amazing review. Jalena and Penny are a joy to work with, they are passionate about making sure each guest has a memorable experience. Again thank you for taking the time to celebrate our Holiday Inn Express & Suites Old Town Team and we look forward to your... More

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Additional Information about Holiday Inn Express & Suites Albuquerque Old Town

Address: 2300 12th Street NW, Albuquerque, NM 87104
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Albuquerque Old Town 2.5*
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Also Known As:
Holiday Inn Express And Suites Albuquerque Old Town
Holiday Inn Express & Suites Albuquerque Old Town Hotel Albuquerque

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