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Holiday Inn Express & Suites Albuquerque Old Town

Certificate of Excellence
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2300 12th Street NW, Albuquerque, NM 87104
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Holiday Inn Express & Suites Albuquerque Old Town
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Ranked #5 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
owassoram Owasso, Oklahoma
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363 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Owasso, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Pros: Close to Albuquerque Old Town (2 miles), Close to Pueblo Indian Cultural Museum (across the street with a great restaurant!) Clean accommodations. VERY helpful staff, dealt with all our issues rapidly, quiet room with a nice view of the mountains ($10 extra). The cinnamon buns at breakfast were tasty. Cons: You do NOT want to try to walk to... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Next time around, would prefer to stay around the area serving the Skytram. This hotel could have been cleaner. Found some old food on the floor in the corners. I expect rooms to be exceptionally clean, and I didn't get that vibe here. Kind of felt like we weren't in the best part of town, and especially bothersome when traveling... More 

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springfield
Top Contributor
219 reviews 219 reviews
23 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: right off the highway, very new, safe location, museum right across the street, good parking, nice breakfast free, walked to museum restaurant for dinner. Cons: quite a bit of highway noise, had requested quiet room and none available at check-in. Tip: check in earlier for best room. It's not really in Old Town. The quickest way to get there... More 

Was this review helpful? Yes 1
Hempstead
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great rooms, great service. Great location. Penny at the front desk was awesome. The location is safe and convenient to Old Town Albuquerque. Really clean and comfortable rooms. Great stay in Albuquerque and will definitely stay here again.

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Albuquerque
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel for my mom, who lives outside of Albuquerque, and her friend who was visiting from out of town. They wanted to spend time in town and this was perfect for them. The hotel was safe, incredibly clean, in a great location, the breakfast was wonderful, and the staff...every single person they came in contact with on... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very good facilities. Only one small complaint. The morning complimentary breakfast was rather cold. The biscuits and gravy I got could not eat because the gravy was cold. Also the eggs were rather cool. They should probably think of setting the warm/hot food on some type of heating.

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San Francisco, California
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As an IHG member who has stayed at Holiday Inn Express hotels for many years now, this would rank for me as one of the better hotels of this chain where I have been a guest. The hotel is quite large and is close to I-40 and easy to find. It is a short drive away from Old Town even... More 

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Los Angeles, CA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Yes, it's not that close to Old Town. But the folks at the front desk were incredibly friendly and helpful, even on a night (2/14/15) when the place was practically full. I would definitely stay here again.

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Washington, DC
Top Contributor
68 reviews 68 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had to be in Albuquerque for a couple of days and nights without a car, so chose this hotel figuring I'd be able to walk to Old Town, restaurants, etc. This establishment, despite its name, is not close to Old Town and has virtually no restaurants within walking distance (I walked over a mile to a restaurant the first... More 

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 18, 2015

The staff at this hotel are so friendly and helpful! I left 2 rings there and didn't realize it until I had left town. I didn't have much hope of getting them back when I called the hotel, but they promised to look for me and call me back as soon as they reached out to housekeeping. Well, great news... More 

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