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All 145 Albuquerque hotels

Isleta Resort & Casino

4.0 of 5 Hotel   |   11000 Broadway SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
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61%
Ranked #73 of 145 hotels in Albuquerque
A recent review
4 of 5 stars reviewed yesterday
B1gDaddy Albuquerque, New Mexico
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82 people have reviewed this hotel

Traveler rating
    30
    21
    11
    9
    11
See reviews for
14
33
5
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Albuquerque, New Mexico
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a adult night out with my wife. We picked Isleta and loved it. The room was huge with a great bathroom and soaking tub. We stayed on a Friday night and it was about 200 cheaper than Sandia. I also liked the gaming floor. The bar was central and you didnt have to wait in line to get in.... More

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Chula Vista, California
Senior Contributor
23 reviews 23 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My wife and I truly enjoyed our stay at this hotel as everything about it is well done. The room we stayed in had a balcony that was good size and comfortable. The room was really big as was the bathroom. My wife used the pool everyday while we stayed there while I made donations to the Indians in the... More

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Lubbock, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Me and my friend stayed at the Isleta Resort and Casino on our trip to Albuquerque. Everything is clean, from the carpets to the linens. The water they have in their rooms tastes very pure and fresh. The housekeeping is great at doing their job, they even gave us glasses to drink water out of. The resort has a casino... More

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Lake Texoma
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 1 week ago

We were fortunely able to get a room at the resort on our way through Albuquerque. After traveling hours from Colorado we arrived at the snappy clean facility. We spoke with Vera to book our reservation and she made no mistakes. .upon checking in we visited with Deborah and she had excellent customer service skills and a humor. The resort... More

Was this review helpful? Yes 1
El Paso, Texas
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Definitely liked the resort- they need to do something about the cigarette stench that lingers throughout the entire hotel- even the non smoking rooms on non-smoking floors. The pool is a little small and is shallow but still nice. Decent rooms- clean and the beds were comfortable. Hotel is a little far away from everything else in the city.

Was this review helpful? Yes 2
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your kind review of Isleta Resort and Casino. It is our goal to provide all of our guests with world class customer service and positive experiences with every stay. We look forward to seeing you soon! More

Los Lunas, New Mexico
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed one night what they called the executive king suite. This room was a huge let down the funiture looked used and there was no mini fridge which we have had in every suite we have stayed in. We could also here the people next to us all night through the shared door they have. I would not recommend... More

Was this review helpful? Yes 2
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

We are sorry to hear about your less than excellent experience at Isleta Resort and Casino and would like to address your concerns. We strive to offer all of our guests’ excellent customer service and take it seriously when we fall short. If you could contact us at hotelmanagement@isleta.com, we would like to discuss the details of your stay with... More

Artesia, New Mexico
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had a credit-card-guaranteed reservation, but arrived that night (after a 600 mile drive) to be told that the hotel was overbooked and that I had been moved to another hotel. I said that I had a guaranteed reservation and wasn't keen on getting back on the road after 600 miles, only to be told that I should have checked... More

Was this review helpful? Yes 2
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

We appreciate your feedback and apologize for the inconvenience that you experienced. It is our goal to provide world class guest service and we are disappointed that you did not have that experience at our resort. If you could contact us at HotelManagement@isleta.com, we would like to discuss your experience further. We do care and we look forward to hearing... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was one of the best resort casinos that we have stayed at! The staff is so friendly and helpful - we really enjoyed our stay. The rooms were clean and comfortable and the pool was awesome. The only bad thing was the Mexican cafe - they were extremely slow and the restaurant was dirty. The Tiwa restaurant was wonderful... More

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ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your kind review of Isleta Resort and Casino. We are excited to hear that you enjoyed your experience at our Tiwa restaurant; it is our goal to provide our guests with world class customer service. We are disappointed to hear about your less than satisfactory experience in our other restaurant outlet. If you could please email us... More

Dallas, Texas
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went to the hotel to see a concert and had a great experience. The hotel is very close to the airport so it is very convenient. The staff is very accommodating and attentive. The rooms are spacious with nice bed linens. The bathroom was large with a sunken bathtub and shower. The bath products are wonderful - very nice... More

Was this review helpful? Yes 1
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your kind review of Isleta Resort and Casino. We are pleased to hear that you enjoyed the concert. It is our goal to provide all of our guests with world class customer service and positive experiences with every stay. We look forward to seeing you soon! More

Rancho Mirage, California, United States
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a 500 mile ride from Dallas we stayed at the beautiful Isleta Casino. It is just 7 miles off hwy 40 The hotel is bright airy and modern. The rooms are good size with nice comfortable beds led TVs and nice showers. There is a beautiful; pool and hot tub outside and a very nice casino.

Was this review helpful? Yes
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your kind review of Isleta Resort and Casino. We are pleased to hear that you enjoyed your room and our pool. It is our goal to provide all of our guests with world class service and positive experiences with every stay. We look forward to seeing you soon! More

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Additional Information about Isleta Resort & Casino

Address: 11000 Broadway SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Isleta Resort & Casino 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Tingo, BookingOdigeoWL, Priceline, Venere and Agoda so you can book your Isleta Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel And Casino Albuquerque
Isleta Hotel Albuquerque

635 photos of this hotel

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Room/suite (1)
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Bathroom (3)
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Hotel & grounds (4)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (40)
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Balcony Deluxe Double Queen (64)
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Deluxe King (68)
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Governor's Suite (139)
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Junior Suite (99)
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Pool (38)
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Restaurants and Bars (45)
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The Hotel (41)
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Wide King (72)

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Hotel & grounds (6)
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Room/suite (5)
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Pool/beach area (1)
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Other (9)

Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Casino Hotel in Albuquerque #4 Spa Hotel in Albuquerque
Hotel Class
Official Description (provided by the hotel)
Welcome to Isleta Resort & CasinoMore than a world-class travel destination, Isleta Resort & Casino is a lush oasis, high in the desert, above the crowd and beyond compare. Steeped with native tradition and elegance, we invite you to feel the rhythm, absorb the energy and discover the essence of what a good time really is. Spread Your Wings. Rise above the rest. ... more   less 
Number of rooms
201

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