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Isleta Resort & Casino

11000 Broadway SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
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1 room 1 guest
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Isleta Resort & Casino
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182 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cedar Rapids, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Have traveled the world and this hotel is tops in my book!! I considered staying in the area another night as the hotel was such a beautiful experience. The architecture of the hotel and the beauty of the rooms is amazing. The staff was top-notch and went over and above to make our stay perfect. The hotel breakfast area was... More 

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Canadian, Texas
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was my husband and I first trip to a casino ever. We stayed 2 nights and were there to see a show also. Our room was fantastic. Very comfortable bed, huge soaking tub in the bathroom with very nice bathroom amenities. Very quiet during our stay (2nd floor). The pool area was unique with indoor/outdoor infinity pool and a... More 

Was this review helpful? Yes 1
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Hello lynnincanadian, Thank you for taking the time to share your experience in this forum. We are delighted to hear that your first casino & resort experience was a positive one and that Isleta Resort and Casino was able to produce this experience for you. We are glad that you were able to enjoy our beautiful pool, spacious and well-appointed... More 

El Paso, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights at the hotel and absolutely loved it. The room was spacious and clean. It was modern but also earthy and true to the Native American style. We are not big on casinos but did spend a little time on the slot machines. Didn't prefer to hang out in the smoky area too long. The Embers steakhouse... More 

Was this review helpful? Yes 2
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Hello SPYoung, Thank you for taking the time to share your experience. We are delighted to hear how much you loved your stay with us. From The Spa to Embers and the pool to your spacious guestroom, this is what we hope to achieve for all our guests and work towards it every day. We hope to have you as... More 

Scottsdale
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was great we had a balcony room over looking the river and golf course. We stayed to get away and attend a concert at Isleta Amphitheater which as stated is off the premises but not far. They have a nice spa and pool and several restaurants. This property is close to the airport and a good place to... More 

Was this review helpful? Yes 1
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Hello ScottsdaleFishman, Thank you for your candid account of your experience at Isleta Resort and Casino. We are happy to hear you enjoyed your stay with us and the concert at the Isleta Amphitheatre. We agree the views from the rooms are quite remarkable. We hope to have you as a guest again soon. Thank you, More 

Flagstaff, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I vacationed in Albuquerque and stayed at the Isleta Resort & Casino!! It was a little far away from downtown Albuquerque but we were overall extremely satisfied with our stay! The facilities were beautiful and the staff was the BEST!!!

Was this review helpful? Yes 1
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Greetings Troy C, Thank you for taking the time to share your experience. We are delighted to hear you enjoyed your stay with us at Isleta Resort and Casino. We hope to have to pleasure to serve you again soon. Thank you. More 

Silver City, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2015

Room was very nice, except my room wasn't ready at 6 pm. I went to concert at the Isleta Amphitheater, which is not on site at the casino. It is back up 1-25 about 7 miles and their is no shuttle. That was disappointing. However, pool was beautiful and I was able to use it until 1 pm even after... More 

Was this review helpful? Yes 1
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Hello Susanj59, Thank you for your candid review. We regret to hear about your room not being ready. We will address this with the respective departments. We are happy to hear that you were able to enjoy the beautiful and refreshing pool a little after check out time. Again, thank you for your feedback and we hope to have you... More 

Playa del Carmen, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

The hotel was way beyond our expectations! Loved our room! Loved the hotel in general! But most of all, the staff, all of them were wonderful and helped us get the best experience we've ever had in a long time! Everyone was willing to help, but a special thanks to the Valet and Front desk staff for being so kind... More 

Was this review helpful? Yes 2
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Hello Emma T, Thank you for your candid review. We are glad you enjoyed everything from our guest rooms to our wonderful staff. We will make sure to share your words with our impressive team. We look forward to having you back soon. Thank you. More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 14, 2015

Stayed one night, which was more than enough. Made a reservation and asked for two queens was confirmed for two queens and a late arrival( 8pm) got there at 8:30 pm and was told that there are no rooms with 2 queens it's a first come first serve bed option but they can upgrade me to a king after telling... More 

Was this review helpful? Yes 2
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your honest review of Isleta Resort and Casino. We strive to make every guest's stay as relaxing and pleasurable as possible. We obviously did not come close to meeting yours nor our expectations and for this we are regretful. Please feel free to contact David.Moran@isleta.com (Asst. General Manager) regarding the specifics of your stay. Again, thank you... More 

Blue Springs, Missouri
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 10, 2015

Very nice rooms, large and welcoming. Some have balconies and very large bathrooms. The casino is large and very nice. Three of us stayed and all three were impressed with the play in the casino. We all three won to the tune of $800.00. The martini's were really good, too. We were only there for one night, but I would... More 

Was this review helpful? Yes
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your candid review of Isleta Resort and Casino. We are glad you enjoyed your stay with us and that it was a profitable one! We are very excited about our updated rooms. We hope to see you again very soon. More 

Las Cruces, New Mexico
Level Contributor
87 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 8, 2015 via mobile

I arrived for a free night and was greeted with a smile and quick check in. I asked for the top floor in a king room and was accommodated. My room was very clean. Deep soaking, jetted tub and separate shower. Nice aromatherapy amenities. Mattress was awesome. I slept very well. I was in room 619 which was near the... More 

Was this review helpful? Yes 1
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your kind review of Isleta Resort and Casino. We are pleased to hear that you enjoyed your stay in our enhanced rooms. We look forward to seeing you in the future. More 

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Balcony Deluxe Double Queen (64)
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Governor's Suite (139)
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Junior Suite (99)
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Wide King (72)

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