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Isleta Resort & Casino

4.0 of 5 11000 Broadway SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
Best prices for: 1 room 1 guest
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Isleta Resort & Casino
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Isleta Resort & Casino
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147 reviews from our community

Traveler rating
    42
    43
    17
    17
    28
See reviews for
24
55
7
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rolla, Missouri
Top Contributor
71 reviews 71 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars NEW

Very comfortable rooms with nice atmosphere! Great restaurants with nice staff and yummy food. LOTS of slots! Didn't pay out but that can be blamed on my luck (I don't normally walk out of a casino with money in hand). Hotel welcome staff polite and helpful. My room had a horrible view. Wish the room had a refrigerator. Also, Casino... More 

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Greenfield, Indiana
Top Contributor
60 reviews 60 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We made a reservation late in the afternoon, as we were driving into a snow storm. We were lucky to get a room, and had no idea how nice the room would be. The whole hotel is lovely. The casino is nice and roomy. Friendly dealers at the blackjack tables - had fun!

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Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago via mobile

This was our second time to visit the Isleta Resort and Casino and will definitely be our last. We traveled here almost 2 years ago and had a great time. We found the rooms to be nice for the money and our spa experience to be great. So we decided to take my mom and dad and brother and sister-in-law... More 

Was this review helpful? Yes
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort and Casino. We are sorry to hear that your experience was less than satisfactory. We would like to take the opportunity to correct your recent experience with us. Please contact Rose Johnson at 505-724-3969 More 

Lubbock, Texas
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

When we arrived the whole place was shut down for a "tribal blessing" . Opened back up at 3:00., we walked in and the lobby smelled of smoke it was horrible. Our hallway smelled of smoke. My daughter in law was pregnant and we stayed away from the hotel because of the smell. The ventilation was bad... Check in was... More 

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ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort and Casino. We are sorry to hear that your experience was less than satisfactory. We would like to take the opportunity to correct your recent experience with us. Please contact Rose Johnson at 505-724-3969 More 

Albuquerque, New Mexico
1 review
4 of 5 stars Reviewed 2 weeks ago

For my bday I have a RSVP but 30 min before I was leaving my house I get an email that I need to check out at 7am I was very mad cuz I have plans with friends and wake up early wasn't fair. But was too late to find another hotel and make new plans. When I get in... More 

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ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort and Casino. We are sorry that your stay started off rocky and are pleased to hear that our friendly staff was able to turn your stay around. We strive to make all of our guests’ stays positive. We look forward to seeing you in the future. More 

Clovis, New Mexico
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Evidently they are not making enough off the casino. Room had one regular coffee, one decaf and one tea. Asked at front desk for two more regular and was told they only give one of each and if we wanted more we should buy it from the gift shop.

Was this review helpful? Yes 1
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort and Casino. We are sorry to hear that your experience was less than satisfactory. We would like to take the opportunity to correct your recent experience with us. Please contact Rose Johnson at 505-724-3969. More 

Denver, Colorado
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I planned a romantic getaway and thought I would mix it up with some fun time at the casino. The casino was the best part and I rate that a 6. After paying over $250 for a junior suite you would think that at least a continental breakfast would be included, NOT. The room didn't have a refrigerator or microwave.... More 

Was this review helpful? Yes 1
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort and Casino. We are sorry to hear that your experience was less than satisfactory. We would like to take the opportunity to correct your recent experience with us. Please contact Rose Johnson at 505-724-3969 More 

Dallas, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with my fiancé last year and was very impressed with our room. It had a large updated restroom and a very comfy bed. The hotel was nice and had a lot to offer. We went to the casino for a few hours and also visited the restaurant.

Was this review helpful? Yes
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for kind review of Isleta Resort and Casino. We are pleased to hear that you enjoyed your stay with us and we look forward to seeing you in the future. More 

Tucson, Arizona
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I traveled here for a work event in February and was surprised by the hotel's beauty and the staff's friendliness and helpfulness. Everything is new, not just renovated. Unlike other hotel casinos I've been in, the hotel portion is away from the gaming, yet not TOO far away. I never heard my neighbors and was never disturbed. The room was... More 

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ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your kind review of Isleta Resort and Casino. We are pleased to hear that you enjoyed your stay with us in our new enhanced rooms. Our Chile Ristra located in the Casino and is open twenty four hours on Thursdays, Fridays, and Saturdays. We look forward to seeing you in the future. More 

Colorado Springs, Colorado
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a work event in February and wasn't exactly enamored with how challenging it was to book a room. That aside, once I arrived at Isleta, I was quite taken by how friendly and IMMEDIATELY HELPFUL the staff was from the front desk to managers even down to housekeeping. The room I stayed in was... More 

Was this review helpful? Yes
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort and Casino. While we are disappointed to hear that you encountered difficulty when booking your room, we are pleased to hear that our staff was helpful and available to you during your stay. We are glad that you enjoyed your stay with us and that our staff helped to make it memorable... More 

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Additional Information about Isleta Resort & Casino

Address: 11000 Broadway SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Isleta Resort & Casino 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Priceline, Despegar.com, Odigeo and Tingo so you can book your Isleta Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel And Casino Albuquerque
Isleta Hotel Albuquerque
Hotel Style:
#3 Casino Hotel in Albuquerque
#5 Spa Hotel in Albuquerque

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Wide King (72)

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