We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Isleta Resort & Casino

4.0 of 5 11000 Broadway SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
Hotel website
Hotel packages
Offers & Announcements
Winter Sale
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Isleta Resort & Casino
Professional photos View all
Browse nearby
Isleta Resort & Casino
Isleta Resort & Casino
Isleta Resort & Casino
Write a Review

122 reviews from our community

Traveler rating
    36
    33
    17
    13
    23
See reviews for
21
47
6
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (122)
  • Mar-May only
    (26)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (13)
All months
Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

My family and I attended a convention here over the summer. Upon entering this pretty casino you are greeted by a persistent and far-reaching cloud of cigarette smoke. It is literally everywhere, there is no escape. Trust me, I tried to find a spot to hide from it and there wasn't one. My son was with us and he basically... More

Was this review helpful? Yes
London, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The isleta resort is located just outside ABQ It's a big resort with casino, restaurants and huge rooms. The hotel also have a gym, an indoor and outside pool and hot tub We staid here for one night and had a very pleasant stay. If you don t fancy gambling you can always go bowling in a building located next... More

Was this review helpful? Yes
El Rito, New Mexico
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Hotel staff was very friendly and accommodating. From the valets to the event coordinator to the custodians to the security to the front desk-Everyone acknowledged your presence with a kind, sincere greeting/remark. The event staff accommodated our every need to make the reception all that the couple wanted. The entire event staff was on hand throughout the event to... More

Was this review helpful? Yes
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Staff was nice, rooms were nice but if you plan on attending a concert at the amphitheater, be aware that the amphitheater is not on-site it is a $30 taxi ride away (each way). We did enjoy our room and the food at Tiwa but had chosen to stay here thinking the Isleta Amphitheater was located at the Isleta Resort... More

Was this review helpful? Yes 1
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort and Casino. We are glad to hear that you enjoyed your stay with us and your meal at TIWA. We apologize for the confusion and would like to let you know that we do offer shuttle services to the amphitheater for most events. We hope to have the opportunity to have you... More

Amarillo, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We went there for my father in laws 76th birthday. I have to say this was a horrible experience in almost every way! When I got there they would not let me use a bell cart so I had to have someone take my bags up. Imagine that and they wanted a tip, there is no refrigerator in the room.... More

Was this review helpful? Yes 2
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort and Casino. We are sorry to hear about your experience here at Isleta Resort and Casino. We would like to take the opportunity to correct your recent experience with us. Please contact Rose Johnson at 505-724-3969. More

Albuquerque, New Mexico
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spending a 3 day weekend away from the house was wonderful. We had a wonderful room with a beautiful balcony and view. Even though we come from the area, it truly felt like we were "getting away". It was great!

Was this review helpful? Yes 2
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your kind review of Isleta Resort and Casino. We pride ourselves on having everything you need for a great getaway at a great price, and no need to spend money on a plane ticket! We are glad to hear that we were able to provide you with superb weekend. We look forward to seeing you soon! More

Las Vegas, NM
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a Junior Suite which was extremely nice and spacious. Beds are comfortable. Hot water was always hot! The smell of smoke is always something to be reckoned with, although I tried not to let it bother me, it did make it difficult to sleep. Food at Embers steakhouse is superb and prices are really reasonable. The Triple 7... More

Was this review helpful? Yes 3
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your kind review of Isleta Resort and Casino. We do pride ourselves on offering a variety of venues for our guests on property so that they do not need to leave. It is our goal to provide an excellent experience for all of our guests. We look forward to seeing you in the future! More

Los Lunas, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff is friendly as usual. My room was clean. My stay was during the week so I didn't spend too much time in the Casino. I was there for a business dinner and the food was really good. Next time I hope to stay longer.

Was this review helpful? Yes 2
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your kind review of Isleta Resort and Casino. It is our goal to provide all of our guests with excellent customer service and positive experiences with every stay. We look forward to seeing you soon! More

Bali
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 17, 2014

We stayed as a rest spot between stops but still were disappointed with the standard and facilities of the Hotel . We would rate just ok - clean but ordinary - price was probably , at best , ok for what we got . location is out of the town so nothing to recommend it on that score . If... More

Was this review helpful? Yes 2
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort and Casino. We are sorry to hear that you did not enjoy your stay here at Isleta Resort and Casino. We do offer many activities within property including our Casino, multiple restaurants, Enchantment Gifts, our full service Spa, our Golf Course, Lakes and Fun Connection. If given the opportunity again, we believe... More

Austin, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2014

Overall our experience was pleasant. Staff was very friendly at every turn. We stayed in a balcony room that was very clean (I own a cleaning business and I know clean) and nice to look at. We both wished we could have the same bathroom at home. The tub was huge by our standards. There is definitely a constant smell... More

Was this review helpful? Yes 1
ResortMgt, Manager at Isleta Resort & Casino, responded to this review

Thank you for your review of Isleta Resort and Casino. We are glad that you enjoyed your stay in our comfortable accommodations. We pride ourselves on offering our guests everything they need to have a pleasurable stay on our property. We are sorry to hear that the Casino was not paying out during your stay with us. We do have... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Isleta Resort & Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Isleta Resort & Casino

Address: 11000 Broadway SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
Phone Number:
Location: United States > New Mexico > Albuquerque
Price Range (Based on Average Rates): $
Hotel Class:4 star — Isleta Resort & Casino 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Priceline, Odigeo and Tingo so you can book your Isleta Resort & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel And Casino Albuquerque
Isleta Hotel Albuquerque

629 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Pool/beach area (1)
Viewed
Bathroom (4)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (4)
Viewed
Other (4)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (606)
Viewed
Amenities (40)
Viewed
Balcony Deluxe Double Queen (64)
Viewed
Deluxe King (68)
Viewed
Governor's Suite (139)
Viewed
Junior Suite (99)
Viewed
Pool (38)
Viewed
Restaurants and Bars (45)
Viewed
The Hotel (41)
Viewed
Wide King (72)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay