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Hyatt Place Albuquerque Airport

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1400 Sunport Boulevard Southeast, Albuquerque, NM 87106
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Hyatt Place Albuquerque Airport
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Hyatt Place Albuquerque Airport
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336 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
59 reviews 59 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding!!! The room was great...food from restaurant was great! And the STAFF.....outstanding!!!!! Lucy, both Carlos's, and Sasha?.......went OUT OF THEIR WAY.....to make sure we had what we needed!!!!! Do they get paid by their kindness???!!!?!!!

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HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Greetings, Thank you so much for taking the time to review your recent stay with us. We are absolutely thrilled to hear that you enjoyed your stay with us. Our staff takes great pride in being able to provide wonderful service, and please know that I will be personally commending the staff mentioned for your positive review. We hope to... More 

Rocky River, Ohio, United States
Top Contributor
104 reviews 104 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Very close to I-25 and the ABQ Sunport (less than 5 minutes from the rental car return), but still quiet and no more than a half hour from most anywhere in the Albuquerque area (we drove to the Sandia tram in less than 25 minutes). The rooms are well designed, comfortable, clean, and spacious. The fitness room equipment is just... More 

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New York
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Before leaving NY, yesterday I called and confirmed a late arrival and 2 suite s on a high floor After landing 1 hr late and Jet Blue leaving our luggage in NY, we finally arrived at the hotel at 1:30 AM New Mexico time, and 3:30 AM NY time.All we wanted to do was go to sleep.Once inside we were... More 

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HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Greetings, Thank you for taking the time to review your stay with us. We are deeply sorry to hear that your stay with us was so unenjoyable; please know that your comments have been addressed by myself and our General Manager. I was fortunate enough to meet with you during the end of your stay and I hope that I... More 

Glendale, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved the stay at Hyatt Place. The hotel was exceptionally clean and the staff was incredibly friendly. Great hot breakfast. Comfortable beds and pillows. I will definitely stay here again on my next trip to Albuquerque.

Review collected in partnership with Hyatt Hotels

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HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

William H, Thank you for taking the time to review your stay. We are thrilled to hear that you enjoyed your time with us and it's great to know that you slept well on our signature Hyatt Grand Bed. We hope to be of service to you again in the future. Best Regards, Chad A. Assistant General Manager More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel 3 nights and would stay again; good value and convenience. Room was clean, spacious and comfortable. Free wifi and remote printing was helpful for business stay. Shuttle service was great from airport and within 5 miles. Staff were friendly, courteous and had suggestions for getting around. Great location for getting to and from University of New... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Very roomy and nice. Some tv issues with digital but nice and quiet. There is wifi and. Breakfast was good! The staff was friendly and accommodating and near the airport. The bed was clean and comfortable.

Review collected in partnership with Hyatt Hotels

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North Palm Beach, Florida
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have been using this hotel as our place to sleep and rest before a flight out of ABQ. The staff is very friendly even in spite of seeming overworked. The rooms are a bit tired but spacious and clean. Any problem I encountered was remedied by the staff. This is a great place to leave your car for a... More 

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HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Andy W, Thank you for taking the time to review your stay. We are glad to hear that you enjoyed your time with us and thank you for promoting our staff and our shuttle service. Please know that your comments help us to improve our service (and our rooms) on a daily basis. We hope to be of service to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Krystal was awesome- she provided awesome service- I look forward to coming back !!!! She is a doll. She was so awesome with everybody- we can't wait to come back !!!!! She was so passionate and responsive to so many people that were in the bar!!!!

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Peachtree City, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We have stayed at other Hyatt Place hotels in the past and were happy with our stay. This stay however was very disappointing. We started with a room by the elevator. Very noisy elevator. We ask to be moved and we moved to another room. We had a 3:50 AM wake up call to catch an early flight. We had... More 

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HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Joel N., Thank you for taking the time to review your stay. Please allow me to apologize for your experience; I do not believe it is reflective of our general level of service and I regret that so many errors were made during your stay with us. Please know that comments such as yours help us improve our service on... More 

Elephant Butte, New Mexico
2 reviews
1 of 5 stars Reviewed 5 weeks ago

Upon check in at 3pm, we were greeted and checked in quickly. Unfortunately, it was all downhill from there! We got to room on 6th floor. Upon going in to use use bathroom, I lifted lid to find s someone's 'business' left in toilet!! The toilet paper was not used and nothing was out of place in the bathroom, so... More 

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