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Hyatt Place Albuquerque Airport

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1400 Sunport Boulevard Southeast, Albuquerque, NM 87106
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Hyatt Place Albuquerque Airport
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346 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Barrington, Rhode Island
1 review
4 of 5 stars Reviewed yesterday NEW

Hyatt Place was perfect for my needs. Except for getting there. The hotel is easily visible from the access road to the airport but very difficult to get to. Was forced to drive around for quite some time trying to find the way to the hotel. I arrived late in the evening so was not in the mood for this.... More 

Review collected in partnership with Hyatt Hotels

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Saint Louis, Missouri
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed one day but I would definitely stay again, the staff was excellent and the hotel was beautiful. The shuttle service was great and the breakfast was delicious. The room was very spacious and clean.

Was this review helpful? Yes
HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Thank you so much for taking the time to review your recent stay with us. We are absolutely thrilled to hear you enjoyed our service and our hotel. Your comments will be celebrated with our staff. Thank you for your stay with us and we hope to have the chance to serve you again in the future. Best Regards, Chad... More 

1 review
1 of 5 stars Reviewed 1 week ago

I booked this hotel for my wife and kids to stay at since they were suppose to have a late flight into the Albuquerque airport. There were some issues with flights and my family never made it to Albuquerque. I promptly called the hotel to explain my situation and manager said there was nothing they could do. I was not... More 

Was this review helpful? Yes
HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Jason, Thank you for taking the time to provide this review of your experience with our hotel. As you stated, the reservation you booked was non-refundable. I would like to discuss this issue with your further to provide you with options on what we can offer you for your inconvenience; please reach out to me directly at your convenience and... More 

Kingwood
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very clean, staff was attentive and professional. Stayed for 7days, we would highly recommend staying at this hotel and location. Airport and post office across the street, just a few minutes away. Hot breakfast available.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Greetings, Thank you for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your long stay with us. Your comments will be celebrated with our staff and we hope to have the opportunity to serve you again in the future. Best Regards, Chad A., Assistant General Manager More 

Albuquerque, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was clean. The sofa and ottoman were very comfortable. Like the floor plan of the room and roominess of the bathroom. The check in staff were very informative and accommodating asking if we were ok with the room on the 1st floor. No place to eat a nice mean in the immediate area. A mid priced restaurant with... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Greetings, Thank you for taking the time to review your recent stay with us. We are thrilled to hear that you enjoyed our guest rooms and your time at our hotel. Your comments help us to to improve our service on a daily basis, and I will review your notes about our breakfast selections with our staff. We hope to... More 

Princeton Junction, New Jersey
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is a Hyatt Place and has just what you expect. The ventilation is not my favorite and I disllike the layout of the bathroom/bed, but it is a Hyatt Place. It is usually clean and comfortable. We take advantage of their stay and park offer when we travel. Although our last time we had to wait 40 minutes at... More 

Was this review helpful? Yes
HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Greetings, Thank you for taking the time to review your recent stay with us. Your comments help us improve our service on a daily basis. Please allow me to apologize that it took so long for our shuttle to pick you up from the airport; this is not at all typical of our service and, as you stated, is unacceptable.... More 

Sarasota Florida
Level Contributor
127 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed one night at the Hyatt Place on our way to the airport. The building appears to be very new and our room was nice. The staff knew my preferences from my membership in their affinity program. The room and location were exactly what I would request. We used the shuttle twice while we were there.... More 

Was this review helpful? Yes
HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Thank you so much for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your stay with us and are very pleased that you were able to utilize our shuttle service. Thank you again for staying with us and we hope to see you again in the future. Best Regards,... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I had an amazing time at this hotel :) clean rooms, great breakfast what more could you ask for? And the staff was top notch. One in particular was Carlos :) very nice, pleasant gentleman, and he also gave me advice for driving to Oklahoma where I was headed to next. I will for sure stay at this property when... More 

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HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Britanny, Thank you so much for taking the time to review your stay with us. We are delighted to hear that you enjoyed your stay with us and your comments will be celebrated with our staff (and especially with Carlos!). We hope your drive to Oklahoma was pleasant and we hope to have the chance to serve you again in... More 

Albuquerque
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 29, 2015

Checked in at 2AM - went to room, bathroom flooded, leaky toilet, almost slipped on tile. We had to go back down and get new room. Got to new room, last occupant's decaying food still in refrigerator. They imply there is food made on premises - not true. They microwave frozen food on premises. Fresh salad really bad - iceberg... More 

Was this review helpful? Yes 2
HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Joyce N., Thank you for taking the time to review your recent stay with us. I sincerely apologize that your stay with us was so unpleassant. The experience you described is clearly unacceptable. We would like to discuss your stay in more detail; please feel free to reach out any of our managment staff directly. We hope that you will... More 

Snowflake, Arizona
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

We had a long trip and at the end i decided i didn't want to do the long drive in one sitting so i thought i would add a stop, did a last minute reservation. Then when we got there added another room last minute. We had no problems with the reservation. Rooms are big and beautiful. Swimming pool was... More 

Was this review helpful? Yes
HyattPlaceABQAirport, Manager at Hyatt Place Albuquerque Airport, responded to this review

Thank you for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your stay with us. Our staff, our swimming pool and of course our breakfast will be here for you in the future if you ever return to the Albuquerque area! Best Regards, Chad A., Assistant General Manager More 

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