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Hilton Garden Inn Albuquerque Uptown

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6510 Americas Parkway, Albuquerque, NM 87110
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Hilton Garden Inn Albuquerque Uptown
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Hilton Garden Inn Albuquerque Uptown
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378 Reviews from our TripAdvisor Community

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Traveler rating
    201
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    38
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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    (99)
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    (129)
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    (73)
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There are newer reviews for Hilton Garden Inn Albuquerque Uptown
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Amarillo, Texas, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 20, 2014

nice place to stay. clean room, great price, convenient to go anywhere in town.service was very good, polite staff - beds were as usual very comfortable!!!!we will stay here again, close to uptown which is a nice place to shop and eat!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you had a pleasant stay with us and thank you so much for the nice marks and kind words. We appreciate your business with the Hilton Garden Inn Albuquerque Uptown and we look forward to welcoming you back to our hotel in the future. More 

albuquerque, United States
1 review
4 of 5 stars Reviewed September 16, 2014

They suited all our needs thank you! The bar was opened early for us! The table area where they let us do registration was perfect! Julie is super sweet and accommodating! Hopefully we didn't scare the other guests too bad. They roped off a section of the parking lot for us to park all of our bikes. The cookies in... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you had a wonderful stay with us and thank you so much for the nice marks and kinds words. I am passing them along to Julie. We appreciate your business with the Hilton Garden Inn Albuquerque Uptown and we look forward to welcoming you... More 

st louis
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 5, 2014

This is a perfectly fine Hilton Garden Inn. The reason for the average review is solely due to the beds, which have foam mattresses that my back really doesn't like. I travel weekly and stay in Hilton Garden Inns very often. This is the first HGI I've come across that has this type of mattress. I hope very much that... More 

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I will mention your comments to upper management and housekeeping at the next... More 

orlando, FL, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 29, 2014

Certain items like continental breakfast should be free . All others are free. It is a rip off to charge for a buffet breakfast , and not have continental breakfast free. I asked for a banana and a yogurt and was told that it will be $8.00 which is a completer rip off , continental breakfast if free everywhere.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. As for breakfast, there are many limited service hotels that offer this as... More 

Quenn Creek, AZ, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

I always stay at the ABQ Uptown Hilton Garden Inn. It is close to everything and the staff is great. Clean, Quiet, great amenities for business travelers and even families. The ABQ uptown mall is within walking distance and it has every type of restaurant/shopping you could ever want.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you had a wonderful stay with us. We appreciate your business with the Hilton Garden Inn Albuquerque Uptown. We look forward to welcoming you back to our hotel in the future. Sincerely, Ms. Rizza Ebaugh Guest Services Manager Hilton Worldwide 6510 Americas Pkwy NE... More 

Phoenix, Arizona
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2014

Had we known it was buffet only, we would have loaded up quickly, since we got there at 9:30, & breakfast ended at 10:00. So we paid $11.95 pp for 2 eggs & 2 slices of toast each. When the clock struck 10:00, the staff whisked away the food so quickly without asking if there was anything else we needed... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We will address this issue to our Chef. Again, I apologize for any inconvenience. We... More 

usa
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed August 17, 2014

Was expecting a nicer hotel. But this one is a well used and wore out hotel. Rooms and bathrooms are kind of nasty. But most of new mexico is nasty, The Sheraton Marriott down the road look much better. Next time I will try to make it to make it out of this state before I get a room.

Was this review helpful? Yes 1
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel. My sincerest apologies. I hope you consider staying with us again. We’d love to have you as our guest the next time you found yourself in New... More 

Brandon FL
Level Contributor
130 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed August 16, 2014

We stayed one night here. The first night we were given a coupon for a free beer or glass of wine; they also served a hot dish which apparently changes every night. We thought this was very nice and the food was good. The room was fine; pretty much an average Hilton Garden Inn. The only problem is Hilton has... More 

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Sincerely, Rizza Ebaugh Guest Services Manager Hilton Worldwide 6510 Americas Pkwy NE Albuquerque,... More 

Pittsburgh, Pennsylvania
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed August 16, 2014

Probably more of 4.5 stars due to a weak breakfast, but we did have a good one night stay at this hotel. The room was modern and clean, as was the whole hotel. The beds were comfortable. We made sure to request a room on the side of the hotel away from the interstate. I expect it would be noisy... More 

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I apologize for any inconvenience and I hope that your next visit to... More 

Epping, United Kingdom
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 13, 2014 via mobile

Stayed for 4 nights as part of a touring holiday in New Mexico and Texas. Junior suite was very comfortable. Hotel food is often average but the chef here is excellent and takes a real pride in his work. Clam chowder and pork tenderloin with apple and cinnamon were both very good. Reception staff were very friendly and helpful. Highly... More 

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you had a wonderful stay with us and also thank you sou much for your high marks and kinds words! I am passing them along to Chef Ernest Nunez and to our staff . We appreciate your business with the Hilton Garden Inn Albuquerque... More 

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