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Hilton Garden Inn Albuquerque Uptown

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6510 Americas Parkway, Albuquerque, NM 87110
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Hilton Garden Inn Albuquerque Uptown
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Hilton Garden Inn Albuquerque Uptown
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337 reviews from our community

Traveler rating
    179
    97
    33
    18
    10
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107
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98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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There are newer reviews for Hilton Garden Inn Albuquerque Uptown
See the most recent reviews
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 16, 2015

... beware the actual pool is very very small, and you must be at least 6 yrs to use the slide. Other than that our room was clean and quite (we were on opposite side of freeway.) Centrally located to restaurants and shopping. Pretty standard.

Was this review helpful? Yes
Desiree G, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello Diana M, Thank you for taking the time to share about your recent stay at our hotel. Your feedback is greatly appreciated. I am glad to hear that you were satisfied with your room. We look forward to welcoming you back to our hotel in the future. Best Regards, Desiree G More 

Sierra Vista, Arizona
1 review
4 of 5 stars Reviewed February 13, 2015

Staff is very nice and caring, will go out of the way to help. Nice rooms, clean and quiet. I will be back. Breakfast good, Wednesday night manager party pleasant............................................................

Was this review helpful? Yes
Desiree G, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Greetings Thor747, Thank you for taking the time to share your recent experience at our hotel. Your kind words about our hotel and staff are greatly appreciated. I am glad to hear that you were pleased with your stay. We look forward to welcoming you back to our hotel! Best regards, Desiree G More 

Las Cruces, New Mexico
2 reviews
5 of 5 stars Reviewed February 11, 2015

Hilton Garden Inn Uptown is a beautiful facility in a great location. Super fun water slide at the pool, super comfy rooms, and very helpful staff. Nice breakfast options in the hotel but lots of restaurants very nearby as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Yuma, United States
1 review
5 of 5 stars Reviewed February 4, 2015

Easy on-line/mobile checkin-fast and efficient-Clean rooms-Friendly front desk-fast response to requests for additional linens, etc..Polite/courteous-Close to Interstate and Downtown shopping and activities

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Desiree G, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello Catherine G, Thank you for taking the time to share about your recent experience at our hotel! Your kind words and high marks are greatly appreciated. I am pleased to hear that the convenience of the Hilton Honors E-Check In has been an efficient benefit for you. We appreciate your loyalty to the Hilton brand as well as to... More 

Springfield, MO, United States
2 reviews
5 of 5 stars Reviewed February 3, 2015

As long as you stay in an odd-numbered room, it's quiet. Even-numbered rooms face the interstate and you get road noise at all hours. The rooms are great otherwise, bathrooms clean and new. The restaurant is over-priced but the food is good and it's not any more expensive than other hotels of this caliber. Staff was very friendly and helpful.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Desiree G, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello Kimberly P, Thank you for taking the time to share about your experience during your recent stay at our hotel. Your high marks are greatly appreciated. I am glad that you enjoyed your stay with us and I apologize that you experienced noise from the traffic at all hours of the night. Your kind words about our staff will... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed February 3, 2015

Have been at this hotel usually on a monthly basis for work and never had a bad visit. Everyone is always friendly and the rooms have always been clean. The hotel is close to shopping and food. There is an outdoor shopping/food area that offers a variety of shops.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Desiree G, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello Mannie N, Thank you for taking the time to share about your recent stays at our hotel. We appreciate your kind words and high marks about our hotel staff. I will make sure to pass along your experience to them so they can keep up the good work. Your loyalty to the Hilton brand and our hotel are greatly... More 

Haymarket, United States
1 review
4 of 5 stars Reviewed February 1, 2015

For 3 nights TV did not work properly. Reported same to front desk each night. Was not fixed until fourth night. I did receive a credit for one night. Manager of hotel was excellent once he became involved. Other than that, this is a comfortable conveniently located hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Desiree G, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello Michael A, Thank you for taking the time to share your experience about your recent stay at our hotel. Your feedback helps us to improve our guest experience. I do apologize for the inconvenience you encountered with the television. I am glad to hear that everything else went well with your stay. At Hilton Garden Inn, we promise to... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2015

the meeting room suite was large and very nice and clean. Staff was polite and helpful. the only downfall at this hotel was the room service was poor food quality and slow to received the food. We will stay at this hotel in the future when in alb which is once a month at least

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Desiree G, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello A6514HHpatriciac, Thank you for sharing your experience on your recent stay at our hotel. I apologize that we did not exceed your expectations with our room service delivery. I will address this issue with our food and beverage department so we can make sure that it does not happen again. We appreciate your loyalty to the Hilton brand and... More 

Myrtle Beach, South Carolina
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 25, 2015

We were in Albuquerque several days due to a snow storm and couldn't have had a better location near shopping and restaurants. The HH rewards breakfasts were good, and we were invited to the Wednesday night manager's reception. The hotel was clean, staff was friendly, and the fitness center was well equipped. However, we would advise not taking rooms 209... More 

Was this review helpful? Yes 2
Desiree G, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello JandTR, I want to thank you for taking the time to share your feedback on our hotel. I am glad that you enjoyed the fitness center, and I do apologize about the confusion with the room rates. Please feel free to contact me at desiree.garcia@hilton.com for any future reservations so that we can be sure to avoid any confusion.... More 

Santa Fe, United States
1 review
5 of 5 stars Reviewed January 18, 2015

clean hotel, quiet, friendly front desk person good location. We had a nice stay, kids had a good time at the pool. Water slide was a hit with them. We will definitely be going back soon and will recommend this hotel to friends in they are in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Desiree G, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello Clara D, Thank you for taking the time to share your experience about your recent stay at our hotel. I am pleased to hear that your kids enjoyed the pool and water slide! I appreciate your nice comments and thank you for recommending us to your friends. We look forward to welcoming you back in the future!! Sincerely, Desiree... More 

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