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Hilton Garden Inn Albuquerque Uptown

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6510 Americas Parkway, Albuquerque, NM 87110
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Hilton Garden Inn Albuquerque Uptown
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352 Reviews from our TripAdvisor Community

Traveler rating
    185
    101
    36
    20
    10
See reviews for
110
81
35
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (352)
  • Mar-May only
    (99)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (73)
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    (77)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very nice hotel, very helpful staff. Our room was very roomy. Clean and comfortable.. We were just driving through town and came upon the hotel. The price was good and the Italian Food restaraunt next door was wonderful. Easy access to I40 but very quiet.

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Sherry H, Thank you so much for taking the time to share your experience regarding your stay. Your kind words and feedback are greatly appreciated. Even though you came across our hotel on a lark, I'm elated to hear that our hotel exceeded your expectations. We are fortunate to be located within walking distance of our fine city's premiere shopping... More 

The Colony, The Netherlands
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very friendly, attentive and helpful. The security officer was very nice and friendly although we did not need the security service he was very nice. The hotel was very nice and easy to find. Will stay again if we are in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Jessie S, Thank you so much for taking a moment to share your experience. Your feedback and kind words are greatly appreciated. I'm very happy to hear you found our staff to be friendly and attentive. We take pride in our staff and believe it to be our responsibility to make each and every guest feel as comfortable as possible.... More 

Hobbs, New Mexico
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is everything you would expect in a Hilton. Clean rooms, lots of amenities, great atmosphere, but there are unfortunately a few issues that really take away. The proximity to the interstate is more of a noise problem than one would think. Loud cars and speeding motorcycles all night lomg. They claim "adjustible" beds, but after several minutes of... More 

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

love2eat2hot, Thank you so much for taking a moment to share your experience regarding your last stay with us. We appreciate your feedback. I'm glad you enjoyed your room and our hotel's many amenities. I'd like to apologize for any noise that disturbed you. Our hotel's owners have recently replaced the windows on the south side and that has greatly... More 

Alcalde, New Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our room was the largest we're seen. View was great and the service was wonderful. Very pleasant people at the front desk. We were treated like long time customers although this was our first stay at this property. We have already recommended this place. We'll be back!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Paul L, Thank you for taking a moment to share your experience. I am very happy to hear you felt so welcomed and that our hotel exceeded your expectations. We take pride in our friendly staff. It is our responsibility and privilege to do as much in our power to make our guests feel as comfortable as possible. Thank you... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Enjoyed the hotel and surrounding area. Food was good at the hotel. Surrounding area had several good restaurants. Good shopping around the hotel Coin laundry good and handy to rooms. Elevator provided. Staff was nice and friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Cornelia M, Thank you so much for taking a moment to share your experience regarding your stay at our hotel. We are fortunate to be located close to our city's premiere shopping and dining destinations. I'm glad you enjoyed your experience at our restaurant. Our executive chef Dakota recently rolled out a new menu and it has been getting rave... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

I worked on the reservation with a woman named Julie Taylor, she was wonderful to work with. Our stay felt more like we were treated as a nuisance instead of equivalent guests. My team wanted to help themselves, even pay for more food and were not allowed to, instead we were put away from other hotel patrons as if we... More 

Review collected in partnership with Hilton Garden Inn

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Julie T, Director of Sales at Hilton Garden Inn Albuquerque Uptown, responded to this review

Dear Coach, Thank you for your feedback, as this allows us to provide ongoing training for our staff. We pride ourselves on customer service, and we are disappointed that you had a negative experience. We have worked very hard with NMAA to provide our New Mexico high schools a rate within their budgets while including a hot breakfast of a... More 

Phoenix, AZ
Top Contributor
100 reviews 100 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very solid experience. Super clean rooms, quiet, friendly and efficient staff. This is a convenient location for so much in A-town. Within walking distance a several good restaurants, pubs, and shops. Adjustable mattress made our nights' sleep extra sound. Nice in-house bar with good brews and a friendly barmaid. Fifth star withheld only because housekeeping service never did make... More 

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Swampcactus, Thank you so much for taking the time to share your experience regarding your recent stay at our hotel. We sincerely appreciate your kind words. We're so happy you tried our Garden Sleep System. It's a convenient way to "choose your snooze" and feel more at home away from home. We also appreciate your feedback regarding your experience at... More 

Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Had dinner at the lounge at the hotel for the 1st time, and it did not disappoint. Had their Cheeseburger with fires and ordered a Margarita. I totally enjoyed it and would order it again. The price was comparable to others and it made it nice that I didn't have to walk to other places to get dinner. There was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Mannie N, I am so happy you enjoyed your experience at the Garden Grille. Our executive chef Dakota rolled out our brand new bar menu last month and it has definitely been a hit. By far the favorite dish among the hotel staff is the green chile meatloaf. You'll love it. Again, thank you so much for your kind words.... More 

Little Rock, Arkansas
1 review
3 of 5 stars Reviewed 2 weeks ago

There was mole in shower area, not that clean, Iam a gold member from Hilton, this the first time I had to say anything bad about one or there hotels. Service was ok room overall was average, but I must say there bed is a good night sleep.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

A8105GWrichards, Thank you for taking the time to share your experience regarding your last stay at the Hilton Garden Inn Albuquerque Uptown. We're very sorry your expectations were not met, but I'm glad we were able to work with you to alleviate the situation and ultimately satisfy you. We thank you for being a Gold member and we promise to... More 

Pueblo, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Conveniently located near mall and restaurants. Nice facility covering all needs, only downside was a little noisy for the rooms located at highway side. Was a nice experience doing on line check up and selecting by myself the room I want

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Alejandro A, We would like to thank you for taking the time to share your experience regarding your last stay. We sincerely appreciate your kind words and we are very happy to hear you have utilized our eCheck-in option. It's a handy tool that ensures checking in to be a breeze. We look forward to welcoming you back to the... More 

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