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All 146 Albuquerque hotels

Hilton Garden Inn Albuquerque Uptown

3.0 of 5 Hotel   |   6510 Americas Parkway, Albuquerque, NM 87110 (Uptown)
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Ranked #15 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Chris S Salt Lake City, Utah
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290 reviews from our community

Traveler rating
    151
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

After speaking with front desk two times about bathroom sink that didn't drain and mildew in the shower, nothing was done. The sink was still clogged and a simple clean up of bleach would have taken care of the mildew in the shower. At $199/night, you would think someone would listen.

Review collected in partnership with Hilton Garden Inn

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RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Blue HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Again, I... More

Salt Lake City, Utah
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a couple of nights on a business trip. The hotel staff was very friendly and attentive. I stayed on the 7th floor in a double room, the beds were very comfortable the room was immaculate. Very clean and comfortable. In the lobby the have a beverage bar with teas, coffee, cocoa and fruit infused water which... More

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El Paso, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Outstanding hotel; the staff is professional, friendly and attentive. The hotel is convenient to many restaurants, and shopping locations such as the Coronado Mall, Winrock Mall, and the Uptown Outside Shopping Plaza, as well as a Target.

Review collected in partnership with Hilton Garden Inn

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RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience with us. I appreciate your good comments and will pass them on to the rest of the staff. We look forward to seeing you again int the future and providing you with the same excellent service. Have a wonderful day. More

New Mexico
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was friendly, rooms where clean and well appointed. The best beds with upscale bedding. I only wish they offered a little fruit along with coffee and tea. They offer a resturant and bar with nice outdoor seating. This is a great location. Ask for a room away from highway, we did and it was extremely quiet. Bucca de... More

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RizzaE16, Owner at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking a moment to share your experience. I appreciate the great comments and I am glad that you had a wonderful stay with us. I will be sure to pass on your comments to the rest of our staff.I will pass on your suggestion of fruit to our kitchen Manager to see if that could be done.... More

Amarillo, Texas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

nice place to stay. clean room, great price, convenient to go anywhere in town.service was very good, polite staff - beds were as usual very comfortable!!!!we will stay here again, close to uptown which is a nice place to shop and eat!

Review collected in partnership with Hilton Garden Inn

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RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you had a pleasant stay with us and thank you so much for the nice marks and kind words. We appreciate your business with the Hilton Garden Inn Albuquerque Uptown and we look forward to welcoming you back to our hotel in the future. More

albuquerque, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

They suited all our needs thank you! The bar was opened early for us! The table area where they let us do registration was perfect! Julie is super sweet and accommodating! Hopefully we didn't scare the other guests too bad. They roped off a section of the parking lot for us to park all of our bikes. The cookies in... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you had a wonderful stay with us and thank you so much for the nice marks and kinds words. I am passing them along to Julie. We appreciate your business with the Hilton Garden Inn Albuquerque Uptown and we look forward to welcoming you... More

st louis
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 5, 2014

This is a perfectly fine Hilton Garden Inn. The reason for the average review is solely due to the beds, which have foam mattresses that my back really doesn't like. I travel weekly and stay in Hilton Garden Inns very often. This is the first HGI I've come across that has this type of mattress. I hope very much that... More

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I will mention your comments to upper management and housekeeping at the next... More

orlando, FL, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 29, 2014

Certain items like continental breakfast should be free . All others are free. It is a rip off to charge for a buffet breakfast , and not have continental breakfast free. I asked for a banana and a yogurt and was told that it will be $8.00 which is a completer rip off , continental breakfast if free everywhere.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. As for breakfast, there are many limited service hotels that offer this as... More

Quenn Creek, AZ, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

I always stay at the ABQ Uptown Hilton Garden Inn. It is close to everything and the staff is great. Clean, Quiet, great amenities for business travelers and even families. The ABQ uptown mall is within walking distance and it has every type of restaurant/shopping you could ever want.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you had a wonderful stay with us. We appreciate your business with the Hilton Garden Inn Albuquerque Uptown. We look forward to welcoming you back to our hotel in the future. Sincerely, Ms. Rizza Ebaugh Guest Services Manager Hilton Worldwide 6510 Americas Pkwy NE... More

1 review
4 of 5 stars Reviewed August 18, 2014

Had we known it was buffet only, we would have loaded up quickly, since we got there at 9:30, & breakfast ended at 10:00. So we paid $11.95 pp for 2 eggs & 2 slices of toast each. When the clock struck 10:00, the staff whisked away the food so quickly without asking if there was anything else we needed... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We will address this issue to our Chef. Again, I apologize for any inconvenience. We... More

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Additional Information about Hilton Garden Inn Albuquerque Uptown

Address: 6510 Americas Parkway, Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque > Uptown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
Number of rooms: 149
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Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton

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