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Hilton Garden Inn Albuquerque Uptown

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6510 Americas Parkway, Albuquerque, NM 87110
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1 room 1 guest
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Hilton Garden Inn Albuquerque Uptown
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388 Reviews from our TripAdvisor Community

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Traveler rating
    203
    107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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  • All months
    (388)
  • Mar-May only
    (99)
  • Jun-Aug only
    (137)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (77)
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Albuquerque, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

There is nothing outstanding about this hotel, but the price reflects that everything should be. The staff displayed incompetency from top to bottom, the linens and towels were awful, temperature control in the room was a huge issue, the pool slide hours are very bad for families with kids, and the food was by far the worst room service I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Jimmy H, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your feedback is both welcomed and appreciated. If we have the pleasure of welcoming you and your family back to our hotel in the future, our water slide hours can found on the Amenities & Services tab... More 

Las Vegas, Nevada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed here while moving cross country with a moving van and towing a car so my hotel choices were limited by parking. This hotel has a very large parking lot so that is basically the only bonus this hotel has. The room itself was clean and what you would expect from a Hilton Garden Inn. The service at the... More 

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Divad2001, Thank you taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your feedback is both welcomed and appreciated. We are very fortunate to be located directly off Interstate 40 in the trendy Uptown district of the Duke City. I'm very happy to hear your room was clean and everything you... More 

Oklahoma City, Oklahoma
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Decent hotel, kids loved the slide, but the "construction" and beds drove us away. They are super firm and the adjustments were broken. The non engaged customer service advised they could not switch our rooms. Not a bad hotel, not great, we just wont stay again.

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Jbomaster, I'd like to thank you for sharing your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your feedback is both welcomed and appreciated. I will certainly share your comments with our Maintenance and Housekeeping Teams. They will help as we continually strive to improve our guest experience. We wish you safe and happy travels and... More 

Minneapolis, MN
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveling though on business. Came into town on a Friday night fast check in and I was treated like a king. The breakfast is very good.I am a Hilton diamond reward member so it was free. For $100.00 on a Friday night this place is a good value

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

t76500, Thank you so much for your kind words. They are greatly appreciated. I am so happy to hear you felt "like a king" upon check-in. We strive to do everything in our power to make our hotel feel like every guest's home away from home so it is fitting that you felt like the "king of the castle." Again,... More 

Albuquerque, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice facility in an excellent location if one has business or shopping in the uptown area. Easy access to restaurants and upscale retail and freeway. Staff is very good and efficient. The restaurant is convenient. Parking is plentiful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Barry D, Thank you for taking a moment to share your experience. I am very happy to hear you found our staff to be efficient. We take such pride in our staff and believe it to be our responsibility to make every guest's stay as comfortable as possible. I'm also happy to hear you were were able to experience our... More 

ft. worth, tx., United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved the lobby there. Divided into separate areas, business people were always there working. The food was good too, I had breakfast one morning and room service one night. The housekeeper turned in the air wasn't working and the guy came in and pulled out the whole unit and put in another one in ten minutes. I will stay... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Melody J, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. I am so happy to hear we exceeded your expectations as soon as you experienced an issue with your A/C unit. We take such pride in our staff and believe it to be our responsibility to make... More 

Midwest
Level Contributor
73 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A bunch of little things just added up to irritate me at his GI. They left two tiny rolls of toilet paper that were both 90% consumed -no exaggeration. I get the need to avoid being wasteful but leave fresh rolls in this event. There was a small piece of wallpaper torn off near the sink leaving exposed drywall. No... More 

Was this review helpful? Yes 2
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

bjandljtravels, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your feedback is both welcomed and appreciated. I would like to apologize for any inconvenience you experienced and will share your comments with our Maintenance Team. Again, thank you for your feedback. We hope to welcome you back... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel was fine overall but we chose it for the waterslide and discovered when we got there that children under 6 couldn't use it (this meant 2 of ours were out) and that they had specific hours of use for the slide. The hotel policy is to let the lifeguard leave and lock up the slide when there's no... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

28lloydw, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your feedback is both welcomed and appreciated. If we have the pleasure of welcoming you back to our hotel in the future, our water slide's hours of operation and its age requirements can be located on our website.... More 

Grants, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I booked this room late in the day and had no problem checking in. I was with my wife and two kids. We have stayed here before and have never experienced any major issues. The room was a bit noisy this time around. Our room was facing the freeway, but I have stayed on that side of the hotel before... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

John Paul M, Thank you so much for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Your feedback is both welcomed and appreciated. I'm happy to hear you found our staff to be friendly and that your room was clean and comfortable. I'm also glad you and your family have... More 

Albuquerque, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

My daughter booked the hotel for my husband and i for our anniversary and it was not what i would of expected. We had the room with hottub in the room and the hottube did not work the whole night. We had dinner, fajitas and they were great except they didnt have beans that night. We had the bed and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Jazmin G, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. I'd like to personally apologize for any inconveniences you experienced. We will take your comments under consideration as we continually work to improve our guest experience. Again, thank you for your feedback. We hope to welcome you... More 

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