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All 146 Albuquerque hotels

Hilton Garden Inn Albuquerque Uptown

3.0 of 5 Hotel   |   6510 Americas Parkway, Albuquerque, NM 87110 (Uptown)
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81%
Ranked #18 of 146 Hotels in Albuquerque
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Pamela S albuquerque, United States
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285 reviews from our community

Traveler rating
    148
    84
    28
    16
    9
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93
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
albuquerque, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

They suited all our needs thank you! The bar was opened early for us! The table area where they let us do registration was perfect! Julie is super sweet and accommodating! Hopefully we didn't scare the other guests too bad. They roped off a section of the parking lot for us to park all of our bikes. The cookies in... More

Review collected in partnership with Hilton Garden Inn

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st louis
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a perfectly fine Hilton Garden Inn. The reason for the average review is solely due to the beds, which have foam mattresses that my back really doesn't like. I travel weekly and stay in Hilton Garden Inns very often. This is the first HGI I've come across that has this type of mattress. I hope very much that... More

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orlando, FL, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Certain items like continental breakfast should be free . All others are free. It is a rip off to charge for a buffet breakfast , and not have continental breakfast free. I asked for a banana and a yogurt and was told that it will be $8.00 which is a completer rip off , continental breakfast if free everywhere.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. As for breakfast, there are many limited service hotels that offer this as... More

Quenn Creek, AZ, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I always stay at the ABQ Uptown Hilton Garden Inn. It is close to everything and the staff is great. Clean, Quiet, great amenities for business travelers and even families. The ABQ uptown mall is within walking distance and it has every type of restaurant/shopping you could ever want.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you had a wonderful stay with us. We appreciate your business with the Hilton Garden Inn Albuquerque Uptown. We look forward to welcoming you back to our hotel in the future. Sincerely, Ms. Rizza Ebaugh Guest Services Manager Hilton Worldwide 6510 Americas Pkwy NE... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Had we known it was buffet only, we would have loaded up quickly, since we got there at 9:30, & breakfast ended at 10:00. So we paid $11.95 pp for 2 eggs & 2 slices of toast each. When the clock struck 10:00, the staff whisked away the food so quickly without asking if there was anything else we needed... More

Review collected in partnership with Hilton Garden Inn

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RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We will address this issue to our Chef. Again, I apologize for any inconvenience. We... More

usa
Contributor
20 reviews 20 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Was expecting a nicer hotel. But this one is a well used and wore out hotel. Rooms and bathrooms are kind of nasty. But most of new mexico is nasty, The Sheraton Marriott down the road look much better. Next time I will try to make it to make it out of this state before I get a room.

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RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel. My sincerest apologies. I hope you consider staying with us again. We’d love to have you as our guest the next time you found yourself in New... More

Brandon FL
Top Contributor
110 reviews 110 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed one night here. The first night we were given a coupon for a free beer or glass of wine; they also served a hot dish which apparently changes every night. We thought this was very nice and the food was good. The room was fine; pretty much an average Hilton Garden Inn. The only problem is Hilton has... More

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Sincerely, Rizza Ebaugh Guest Services Manager Hilton Worldwide 6510 Americas Pkwy NE Albuquerque,... More

Pittsburgh, Pennsylvania
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Probably more of 4.5 stars due to a weak breakfast, but we did have a good one night stay at this hotel. The room was modern and clean, as was the whole hotel. The beds were comfortable. We made sure to request a room on the side of the hotel away from the interstate. I expect it would be noisy... More

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. I apologize for any inconvenience and I hope that your next visit to... More

Epping, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 13, 2014 via mobile

Stayed for 4 nights as part of a touring holiday in New Mexico and Texas. Junior suite was very comfortable. Hotel food is often average but the chef here is excellent and takes a real pride in his work. Clam chowder and pork tenderloin with apple and cinnamon were both very good. Reception staff were very friendly and helpful. Highly... More

Was this review helpful? Yes
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you had a wonderful stay with us and also thank you sou much for your high marks and kinds words! I am passing them along to Chef Ernest Nunez and to our staff . We appreciate your business with the Hilton Garden Inn Albuquerque... More

Saint Louis, Missouri, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 12, 2014

We chose this hotel for the waterslide as we are passing through on a long drive and wanted the kids to get out some energy. This was definitely worth it. The rooms were nice. My only issue is that breakfast cost $12 per person and was no better than the free breakfast at the Drury Inn. If you don't need... More

Was this review helpful? Yes 1
RizzaE16, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you for taking the time to fill out the survey. We sincerely apologize we did not exceed your expectations. We appreciate your business, thank you for choosing the Hilton Garden Inn Uptown during your past stay in Albuquerque. We look forward to seeing you again in the future. Sincerely, Rizza Ebaugh Guest Services Manager Hilton Worldwide 6510 Americas Pkwy... More

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Additional Information about Hilton Garden Inn Albuquerque Uptown

Address: 6510 Americas Parkway, Albuquerque, NM 87110
Phone Number:
Location: United States > New Mexico > Albuquerque > Uptown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
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Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton

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