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Hilton Garden Inn Albuquerque Uptown

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6510 Americas Parkway, Albuquerque, NM 87110
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Bed & Breakfast Package
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Hilton Garden Inn Albuquerque Uptown
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377 Reviews from our TripAdvisor Community

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Traveler rating
    201
    104
    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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az, United States
5 of 5 stars Reviewed 2 days ago NEW

A perfect stay very clean and professional. And in a grate area for food and fun. the rooms where very clean and well appointed . I would recommend having a cocktail at the lobby bar and a lite snack .

Review collected in partnership with Hilton Garden Inn

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Illinois
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful clean hotel. Staff very friendly and helpful. We had a room with two queen beds. It was very tastefully decorated and the the beds......oh my goodness, they were extremely comfortable and had 5 pillows on each to choose from. We arrived very late in the evening and felt safe waking to a restaurant across the street. Great location off... More 

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Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I was booked in this hotel with a group of co-workers for a meeting (our company reserved a corporate block of rooms). I reserved the room with my corp credit card by directly speaking with the hotel, had my confirmation number via email, and everything. I even downloaded the Hilton app, input my Hilton Honors #, checked into my room... More 

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Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

KellyTUSA, Thank you for your feedback. It is appreciated. I am very sorry for the inconvenience you experienced. I can definitely understand your frustration. Although we were unable to accommodate you, I am glad we were able to take care of your stay at a comparable hotel in the area and that you accepted our offer of compensation. Again, I... More 

Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great pool with a slide for the kids - they loved it. Outstanding customer service from everyone we encountered at the hotel. Clean and comfortable rooms with a convenient location off the interstate.

Review collected in partnership with Hilton Garden Inn

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Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Herbert B, I was so happy to hear you and your family had such a great experience during your stay at the Hilton Garden Inn Albuquerque Uptown. The two-story water slide has been such a big hit with kids of all ages. I was also delighted to hear our hotel's staff and your room exceeded your expectations. We take such... More 

texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here with our children as an overnight stop on our vacation. They loved the pool, and the slide was an excellent feature not found in most other hotels. Hotel is also near restaurants, which is nice.

Review collected in partnership with Hilton Garden Inn

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Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Joann L, Thank you so much for your feedback and for all your kind words. I'm so happy you and your family chose the Hilton Garden Inn Albuquerque Uptown as a resting point during your vacation. You are so correct. We are one of very few hotels in our lovely city to boast a two-story water slide. This attraction has... More 

Level Contributor
18 reviews
5 of 5 stars Reviewed 1 week ago

Checking into the Hotel was simple and the attendant was polite. The room was very nice and very clean. I am pretty much a germaphobe, so I was quite pleased with how clean the room was. The bed was comfortable too. In the morning when I dropped off the key the attendant was very polite as well. We would stay... More 

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Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Tilly W, Thank you so much for all your kind words. I'm beyond happy to hear our hotel exceeded your expectations. Our Housekeeping and Front Desk Teams will be delighted to hear your comments. I'm especially happy to hear your bed was so comfortable. The ability to "choose your snooze" with our Garden Sleep System is such a unique feature.... More 

albuquerque, United States
2 of 5 stars Reviewed 1 week ago

The hotel staff, including the front desk, housekeeping and the restaurant personnel are anything but accommodating, friendly, competent and eager to serve. Their attitude is "I'm here doing a job, but I don't want to be here.". It would seem to be a matter of training and poor management. One night there was a group of people in the patio... More 

Review collected in partnership with Hilton Garden Inn

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Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Jene V, Thank you for taking a moment to share your experience regarding your recent stay. I'd like to personally apologize for any noise that disturbed you. I would also like to apologize if you felt our staff did not go above and beyond to make your stay as enjoyable and as comfortable as possible. We take such pride in... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very clean rooms. Nice area by pool and outside to sit and have drinks. Staff is very nice. Price was good. Location was very nice. Down side was breakfast was pricey for what you get. But we would stay here again

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Amy W, Thank you so much for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Also, thank you for all your kind words. I'm so happy to hear you and your family were able to experience our pool area with its two-story water slide. I'd like to give you a... More 

Fort Collins
1 review
2 of 5 stars Reviewed 2 weeks ago

This room that I stayed in was lacking in terms of supplies in the bathroom. The room was dusty. My room was on the freeway side, and it was difficult to sleep. I asked to have a quiet room and I was told they couldn't help me with that. The television had issues and the maintenance man had to fix.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Tami I, Firstly, I’d like to thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. We sincerely value your feedback. Secondly, I would like to personally apologize for any inconveniences that arose during your stay with us. I will inform our Maintenance and Housekeeping Teams of your concerns.... More 

Garland, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very good and the staff is good, including the restaurant. Really cool 2 story slide in the pool area. Just wish they had more hours with a lifeguard on the weekends so that the slide is open longer. It would also be nice for them to have a bigger outdoor patio connected to the pool area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Jonathan E, Guest Service Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Laura S, Thank you for taking a moment to share your experience regarding your recent stay at the Hilton Garden Inn Albuquerque Uptown. Also, thank you so much for all your kind words. We take such pride in our staff. I'm delighted to hear your family enjoyed their experiences in both our pool area and restaurant. Our two-story water slide... More 

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