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Hilton Garden Inn Albuquerque Uptown

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6510 Americas Parkway, Albuquerque, NM 87110
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Hilton Garden Inn Albuquerque Uptown
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425 Reviews from our TripAdvisor Community

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Phoenix, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've gone to HGI every time I go to ABQ. They are the friendliest and cleanest hotel around. If there are any problems they are quick to fix it. Go there a couple of times and they remember who you are even if it has been several months since the last time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patricia K
Las Cruces, New Mexico
Level Contributor
223 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here recently on a short family trip to Albuquerque. The rooms are comfortable, large, and have a refrigerator and microwave. Hotel staff are friendly, responsive, and helpful. The only criticism I can think of is that the pool closes fairly early and room service stops at 9. We stay here often and have always enjoyed our stays.

Helpful?
Thank docallergy
Jonathan E, Public Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

docallergy, Thank you for taking a moment to share your experience. Your feedback is welcomed and your kind words are greatly appreciated. I am so happy you and your family enjoyed your recent stay at the Hilton Garden Inn Albuquerque Uptown and found our staff to be friendly, responsive, and helpful. We take such pride in our staff and work... More 

Amarillo, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff is helpful, friendly and courteous. The room and everything about the hotel was clean and in very good shape. Complementary breakfast should have been given with the room. This location provides easy access to everything around town.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jesse B
Jonathan E, Public Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Jesse B, Thank you for taking a moment to share your experience. Your feedback is welcomed and your kind words are greatly appreciated. I'm so happy you found our staff to be helpful, friendly, and courteous. I'm also happy you enjoyed your guest room and overall experience at the Hilton Garden Inn Albuquerque Uptown. I would like to share a... More 

Elephant Butte, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stay at this particular hotel a few times a year and find the service and cleanliness to always be good. The staff is always very helpful. I noticed this stay that they had more activities in the lobby than before such as a nice evening reception and warm welcoming fire, cookies, coffee and especially tea. Will stay again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John E C
Desiree G, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello John E C, Thank you for taking the time to share your feedback on your recent stay. Your loyalty to our hotel is greatly appreciated. I'm glad you were able to join us for our Guest Appreciation Reception. The reception takes place every Wednesday from 5:30pm-7:30pm. It is a great opportunity to show our guest how much they are... More 

United States
Level Contributor
198 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 351 helpful votes
5 of 5 stars Reviewed 2 weeks ago

PROS: ~Everything you need in this clean, quiet contemporary hotel. ~Pool with slide and hot tub. ~Room includes flat-screen TV, microwave, singe-serve coffee machine, Neutrogena toiletries, comfy bed, desk, heat/AC, hair-dryer, sewing kit. ~Friendly front desk. ~Small gym. ~Business center. ~Elevators. ~Quiet room. ~Free spacious parking lot. ~Conveniently located across the street from a mall and movie theater. ~Short drive... More 

Helpful?
Thank lwew
Jonathan E, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

lwew, Thank you for taking a moment to share your experience. I can't thank you enough for all your kind words. It sounds like you were able to utilize all of our hotel's many amenities. I'm very happy you chose our "Bed 'n' Breakfast" rate which includes breakfast for the entire family at a discounted rate. You are so correct... More 

Houston, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff is polite and well groomed. The facilities are clean and welcoming. Restaurant serves satisfactory food. The rooms are very clean. The location is convenient and just minutes away from the Sandia Mountains or the airport. Santa Fe is a short drive north of the hotel. Great location.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kevin G
Desiree G, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello Kevin G, Thank you for taking the time to share your experience. I am pleased to hear that you enjoyed your stay at our hotel. We strive every day to give each guest the best experience possible. We take pride in offering a clean and welcoming facility, as well as excellent customer service. Thank you for sharing your positive... More 

Santa Fe
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I enjoyed the cleanliness of the hotel. I love the location, and I am usually able to get the kind of room I want. The staff is very polite and helpful. Only problem is that the external entrance on one side is broken and can't be used

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Miadora7
Desiree G, Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Hello Miadora7, Thank you for taking the time to share your feedback. Our location does provide many benefits. We are conveniently located off of I-40 and in walking distance of several shopping centers and restaurants. Our staff takes pride in making each stay as enjoyable as possible for our guests. I am glad that they helped to make your stay... More 

Topeka, Kansas
Level Contributor
320 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family make a yearly trek to Las Vegas, NV to get out of the cold in the midwest and always stay here at this Hilton Garden Inn. It's well maintained and the staff are always courteous and efficient. It's a nice quiet hotel, too which we really like. And we happened to be there on customer appreciation night and... More 

Helpful?
Thank CM W
Jonathan E, Public Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

CM W, Thank you for taking a moment to share your experience. Your feedback is welcomed and your kind words are greatly appreciated. I am so happy you are constantly impressed with your stays at the Hilton Garden Inn Albuquerque Uptown. I will definitely share your comments with our staff. We take such pride in our staff and believe it... More 

Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stopped here overnight during a road trip. We were very pleased with the room and the hotel staff. Our room was very comfortable and spacious. The bathroom was a bit small, but not an issue for a short stay. The location was very convenient for access to the interstate.

Helpful?
Thank lghamiltontx
Jonathan E, Public Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

lghamiltontx, Thank you for taking a moment to share your experience. Your feedback is welcomed and your kind words are greatly appreciated. I'm so happy to hear you were pleased with our staff. We take such pride in our staff and believe it to be our responsibility to ensure the comfort and satisfaction of every one of our guests. I'm... More 

Amarillo, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel was chosen for the indoor pool with slide. The grandchildren had a very nice time here. The staff was great and the rooms were nice. There is a bar and restaurant with a great location to other dining options.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tanya H
Jonathan E, Public Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Tanya H, Thank you for taking a moment to share your experience. I am delighted to hear you and your family had a very nice time during your recent stay at the Hilton Garden Inn Albuquerque Uptown. Our pool area with its two-story water slide has continued to be one of our most popular attractions with kids of every age.... More 

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