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All 18 Petersburg hotels

Holiday Inn Express Petersburg-Fort Lee

2.5 of 5 Hotel   |   11979 South Crater Road, Petersburg, VA 23805
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70%
Ranked #2 of 18 hotels in Petersburg
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 weeks ago
gary r Schuylkill Haven, Pennsylvania
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117 people have reviewed this hotel

Traveler rating
    50
    33
    13
    14
    7
See reviews for
57
29
3
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Schuylkill Haven, Pennsylvania
Top Contributor
95 reviews 95 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had reservations and our arrival went off w/o a hitch. We found the staff to be friendly and accommodating. Our room on the 2d floor was large, clean, and comfortable. The bed was very comfortable and we had a good nights sleep after almost a 6 hour drive. The breakfast was okay, and unless you know your way around,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear gary r, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the friendliness of our staff. We apologize you were not well satisfied with our breakfast selections. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you... More

Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 15, 2014

We stopped this Holiday Inn Express to take a break from our long drive home from Florida. We got a great deal on the room. The staff was very friendly and helpful. The room was clean and very comfortable, it looked maybe recently redone. It was close to 95 and close to lots of different places for dinner. I would... More

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Seaford, New York
1 review
1 of 5 stars Reviewed February 20, 2014 via mobile

Being IHG members we have stayed at several of the We We have stayed at Holiday Inn Express with positive experiences in the past BUT this particular hotel should not qualify. Our priorities as guests are for safety, cleanliness and efficiency. Staff was efficient and polite. Our room on 3 flr however had smugged sheets, beat up sticky furniture and... More

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sljonesharris, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear HelensMac: We would like to take this time to sincerely apologize to you for the inconvenience that you experienced at our hotel. This is certainly a matter that has been taking seriously and would like to let you know that since then we have contacted our pest control company and had them start servicing that room. We understand that... More

Virginia Beach, Virginia
Top Contributor
168 reviews 168 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed January 18, 2014

My experiences with the Holiday Inn brand have generally been consistent and good However, this one is a stunning exception. It started with the absent desk clerk, her difficulty in locating my prepaid reservation Add to that very slow Internet connection (measured a mere 1.95 mbps), a defective desk chair and a soggy mattress, As for the chair issue, the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear tfig218, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations and service you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your... More

Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed January 10, 2014 via mobile

The staff was friendly and welcoming. I needed to stay late and it was no problem. The place is clean, the rooms were comfortable and I have a good night sleep. The dining area is large and a light breakfast is available to start your day. The Internet worked without a problem. I have to download some information and it... More

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Manassas, Virginia
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 6, 2014

We stayed here in route to South Carolina. Being very familiar with the HIE brand, this location was probably average for the chain. We checked in early to our two queen bed suite which reminded me a lot of the Embassy Suites room layout. Walked into a large living room with pull out bed, large flat TV and wet bar... More

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Petersburg, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

The suites has two separate rooms and a 42' TV's in each rooms. The staff is very nice and housekeeping as well.There's breakfast in the morning and cookies & coffee in the afternoon. I really enjoyed my stay. Surely will be staying here when I pass through again. Submitted by Diana S

Was this review helpful? Yes 1
Deseronto, Canada
1 review
5 of 5 stars Reviewed December 13, 2013

We would like to let everyone know, that if you are looking for a high quality Hotel, with excellent staff, and nice clean rooms, you will want to take exit 45 off I-95 in Virginia and stay at the Holiday Inn Express. The breakfast buffet provided free in the morning was excellent in taste and presentation. We can't say enough... More

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Panama City, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 5, 2013

I would like to recommend the Front Desk Lady for some sort of excellent customer service. When I checked in on Saturday, November 30th she was extremely busy with check ins, walk ins, maintenance calls and of course the telephone. She patiently took care of each customer and made sure all of their questions were answered. I have worked in... More

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Orange City, Florida
1 review
5 of 5 stars Reviewed November 24, 2013

This was a last minute decision 2am, and I must say the best decision I have made. The staff was extremely pleasant. The room was magnificent well worth the money, very comfortable and LARGE rooms with a separate living room, fridge, microwave, 2 tv's.... I highly recommend to anyone very clean and to top it off a good breakfast!

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Additional Information about Holiday Inn Express Petersburg-Fort Lee

Also Known As:
Holiday Inn Express Petersburg-Fort Lee Hotel Petersburg
Holiday Inn Express Petersburg-Fort Lee Hotel
Holiday Inn Express Petersburg
Holiday Inn Petersburg
Petersburg Holiday Inn
Address: 11979 South Crater Road, Petersburg, VA 23805
Phone Number:
Location: United States > Virginia > Petersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 hotels in Petersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Petersburg-Fort Lee 2.5*
Official Description (provided by the hotel):
Stay where contemporary hospitality meets thoughtful amenities, at the Holiday Inn Richmond Petersburg North Ft Lee. Located just off I-95 at exit 53 in Colonial Heights, we offer a convenient gateway to Petersburg, Hopewell, Prince George, Dinwiddie, Chester, as well as Fort Lee and Virginia State University. Surround yourself with a diverse range of attractions, from the thrills of Virginia Motorsports Park to the Petersburg National Battlefield and Pamplin Historical Park to the bargains at Southpark Mall. Even if you're in Petersburg/Colonial Heights to enjoy the great outdoors, we want you to enjoy our great indoors as well. Savor tasty grill favorites and delightful ambiance in the Mixing Bowl Restaurant, or dine in the privacy of your room. Enjoy the solitude of elegant rooms, featuring stylish décor and the comforts of home. Stay current and connected with high-speed Internet access. Stock your refrigerator with snacks, drinks, and easy-to-prepare meals. Polish up tomorrow's presentation at your spacious work desk with ergonomic chair. Hosting an event? Select from over 6,000 square feet of event space, including 5 elegantly appointed meeting rooms. Trust our on-site event planners to design a flawless catered event. We're here, ready with all you need to make your trip to the Tri-Cities a success. We're the new Holiday Inn Richmond Petersburg North Ft Lee! ... more   less 
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