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All 18 Petersburg hotels

Holiday Inn Express Petersburg-Fort Lee

2.5 of 5 Hotel   |   11979 South Crater Road, Petersburg, VA 23805
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Ranked #2 of 18 Hotels in Petersburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
mville24112 Roanoke, Virginia
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131 reviews from our community

Traveler rating
    57
    36
    13
    16
    9
See reviews for
62
30
5
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Roanoke, Virginia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Friendly staff, spacious rooms, very clean. Offers the free breakfast in a large dining room. We had a suite with sofa bed and separate bedroom. Refrigerator, microwave, coffee maker, hair dryer. The room was comfortable and had everything we needed for a nice evening. If you stay here, don't miss out on Nanny's restaurant across the street. Fabulous southern cooking.... More

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Bath, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel many times over the past few years and have found the people at the front desk were always friendly and professional. Hotel is always clean as are the rooms. Breakfast and the coffee always good.

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Brownstown
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The wife and I reserved a room using Trip Advisor and when we arrived the desk clerk said we had two reservations. Thankfully she canceled one them and offered dining advice for an Italian restaurant in town which was really good. The Suite was very nice, clean and had 2 large TVs. The furniture had some minor wear and tear... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel over Labor Day weekend while on a business trip. I'm a IHG/Holiday Inn rewards club member and was sadly disappointed by my stay at this property. I had planned to stay for 6 nights for a business trip, but cut it short and found another hotel due to staff not doing anything about excessively noisy... More

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DawnAGM, Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear raydmak, Thank for your comments on your recent stay with us here in Petersburg. I appreciate you sharing your comments without guests to share their experience we would not be able to improve. I have spoken with the front office manager about the person using her cell phone and the noise complaint. This will not happen again and we... More

Salt Lake City, Utah
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Holiday Inn on my way to Florida after visiting some family in Boston. I thought the place was great for the price and the location. The breakfast was good wish there was a little more variety but for what was there it was hot and plenty of it.

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Riverview
Top Contributor
62 reviews 62 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Checked in very late. The bathroom still had pee in the toilet with a broken toilet seat. Used soap in the sink. TV remote did not work. So if you like to wake up to an infomercial it is guaranteed to occur, and it did. On the plus side it was two massive rooms with a somewhat comfortable bed for... More

Was this review helpful? Yes 1
DawnAGM, Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear JNC-Florida, Thank you for taking the time to share your comments with us a letting us about your stay. I am addressing the issue with my staff and action will be taken to insure this does not happen again. I hope that your will come back to Petersburg and give us a chance as this is not our typical... More

Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

After driving from massachusetts in terrible traffic, we arrived at HIE at 1:00 A.m. I received a standard text confirming our reservation which I paid in full for. The clerk wasn't that friendly but I chalked it up to it being so late. He gave us our room key and my husband, 3 kids and myself headed upstairs. The key... More

Was this review helpful? Yes 5
DawnAGM, Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear johnston128c, Thank you for reviewing your recent stay with us. We appreciate your feedback and are addressing the issues you outlined. Thank you again and have safe travels. Thanks, Dawn Campbell Assistant General Manager More

Warren, Ohio
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 11, 2014

We booked 2 queen suites 3 months in advance and PAID in FULL at time of booking with no cancellation, to get a lower rate through hotels.com. Called the week prior and on our way down to THIS Holiday Inn NOT Hotels.com to make sure our booking was correct. We were assured that our rooms were reserved and they were... More

Was this review helpful? Yes 2
DawnAGM, Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear Beachmom, Thank you for taking the time to outline the concerns with your stay. I have addressed the issues with our staff and our working on a resolution. I hope that when you are in the area you will give us another chance to provide you with a better stay. Thank you, Dawn Campbell Assistant General Manager More

Montreal, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 28, 2014

We had been on the road for nearly 14 hours, travelling Florida back home to Montreal and were desperately looking for a place to stay the night. The front desk staff was Amazing!!! The free breakfast was great which included bacon, eggs, cinnamon rolls, etc, very clean, our room was huge! Mostly, we had a restful evening and I would... More

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New Jersey
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 28, 2014

Stayed there for just one evening and I had no complaints. The bed was comfy the room was clean and the hotel was quiet. There was a refrigerator in the room which was a plus. Slept in so I can't comment on breakfast.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Petersburg-Fort Lee

Address: 11979 South Crater Road, Petersburg, VA 23805
Phone Number:
Location: United States > Virginia > Petersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Petersburg-Fort Lee 2.5*
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Also Known As:
Holiday Inn Express Petersburg-Fort Lee Hotel Petersburg
Holiday Inn Petersburg
Petersburg Holiday Inn

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