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Holiday Inn Express Petersburg-Fort Lee

2.5 of 5 11979 South Crater Road, Petersburg, VA 23805
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Certificate of Excellence 2014
Holiday Inn Express Petersburg-Fort Lee
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Holiday Inn Express Petersburg-Fort Lee
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143 reviews from our community

Traveler rating
    62
    38
    16
    17
    10
See reviews for
65
34
6
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (42)
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2 reviews
4 of 5 stars Reviewed today NEW

upon arriving just before midnight my buddy and I got a room with no heat. no problem front desk said we give you another. 2nd room smelled like smoke. no problem owner said 'I'll check the heat issue bc were out of double bed rooms if I can't get it working I'll give you two king suites for the price... More 

Was this review helpful? Yes
Millville, New Jersey
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Great place to stay. We had a warm, clean room, with 2 big screen tv's. Very clean and comfortable. Staff was very helpful. This place made us feel comfortable from the moment we entered the lobby. We will stay at a holiday inn express again.

Was this review helpful? Yes
imitchell, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is Partially renovated. Appears nice enough. Room looks nice, new bathroom fixtures and new linens on beds. Thin walls, can hear every flush, cough, cry from rooms all around. Also the room smells like a whole can of Lysol. Wondering what happened that Lysol was needed in the first place. Very unhappy.

Was this review helpful? Yes
imitchell, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Thank you for taking the time to share your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a... More 

Roanoke Rapids, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2014

I got up early this morning so I could write this review before we hit the road again. If it hadn't been so late and we hadn't been so tired, we would have insisted on changing rooms last night. The carpet was filthy, stained, wet. There were hairs in the bathroom corners. The bathmat was stained. And the smell! (We... More 

Was this review helpful? Yes 2
imitchell, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Mrs. Lib, I am terribly sorry to hear the discomfort you experienced during your stay. We like to operate under higher standards other than those mentioned in your review. Thank you for taking the time to share your review. We like to hear from our guests so we can know where we are doing well and in what ways we... More 

New Jersey
Top Contributor
63 reviews 63 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 7, 2014

Decent value--they honored a coupon we had. However, bed was not as comfortable as other Holiday Inn Express we've stayed in although this one was advertised as "Brand New". Fortunately we had two queen beds as one squeaked every time we moved so we switched to the other one after a short time. Shower was difficult to adjust and not... More 

Was this review helpful? Yes 1
imitchell, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Thank you for taking the time to complete this review and let us know how your stay was. I am sorry to hear that all of our accommodations were not to your complete satisfaction. I have taken note of all of your comments and shared them with our staff so that the necessary changes can take place. We value your... More 

Mantua, New Jersey
Top Contributor
51 reviews 51 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed December 3, 2014 via mobile

Clean!! Great location for a quick visit to fort lee! Price fair and comparable free hot breakfast a plus and a convenience store on site! Booked online and was happy they honored my discounts! Offered upgrade no extra charge too!

Was this review helpful? Yes 1
imitchell, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Thank you so much for your review! We are always pleased to hear that our guests are happy and satisfied with our accommodations. We appreciate our guests who take the time out to not only tell us the negative but the positive things about their stay, so once again, thank you! More 

Framingham, Massachusetts
Top Contributor
103 reviews 103 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 4, 2014

But, of course, first impression is not everything! The suit ( I cannot call it" the room"!) had a very spacious bedroom with the desk, king size bed and large TV and a living room with a fully equipped kitchenette and, again, a very large flat screen! We were all smiles after paying for "all these" $99! So , if... More 

Was this review helpful? Yes 1
imitchell, Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Thank you for taking the time to share the details of your stay with us. We like to hear from our guests so that we can be more aware of what is working and where there is room for improvement. More 

COLUMBIA
Top Contributor
55 reviews 55 reviews
33 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed October 11, 2014

Stayed here on way back to South Carolina and found it to be a very nice hotel. Usually the comfort of the bed is my biggest concern and the bed here was very comfortable. The room was clean and the breakfast was adequate with the normal items usually available in HI hotels. The front desk clerk was stressed when we... More 

Was this review helpful? Yes 1
imitchell, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

We appreciate your valuable feedback. We look forward to hearing from our guest so we can be aware of what we are doing right and ways we can improve our service. Thank you for bringing the details of your stay to our attention. More 

Venice, Florida
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 5, 2014 via mobile

I was traveling to Florida and needed a place to stay. Usually my husband is with me so I was a little leary staying somewhere unknown by myself. Read the reviews and decided I would try this hotel. The hotel is right off I 95 I checked in around 1 am the hotel clerk Shayla was very professional and courteous.... More 

Was this review helpful? Yes 3
imitchell, General Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Great! We are so pleased to know that you felt safe and comfortable at our property. Safety, convenience, and comfort are three of the most important things when it comes to hotel stays so we are happy to have been able to provide that for you. Thank you for your kind words. They have been passed on to the staff. More 

Hickory, North Carolina
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 4, 2014

We recently stayed for one night. As we requested to be on the top floor, away from the elevator shaft, ice machine, and stairs, we had a quiet night. Unfortunately the A/C was not operating properly - the compressor was not coming on to cool and dehumidify the room. Because the outdoor temp was fairly cool, we didn't realize the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Petersburg-Fort Lee, responded to this review

Dear TedB8083, Thank you for staying with us and leaving feedback about your stay. Our goal is to provide excellent guest experiences but it is unfortunate to see that we weren't able to do so on this occasion due to the condition of the air conditioning systems in your room. I have your review documented and this will be discussed... More 

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Additional Information about Holiday Inn Express Petersburg-Fort Lee

Address: 11979 South Crater Road, Petersburg, VA 23805
Phone Number:
Location: United States > Virginia > Petersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Petersburg-Fort Lee 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Petersburg-Fort Lee Hotel Petersburg
Holiday Inn Petersburg
Petersburg Holiday Inn

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