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Hampton Inn Petersburg - Ft. Lee

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11909 South Crater Road, Petersburg, VA 23805
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Hampton Inn Petersburg - Ft. Lee
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Hampton Inn Petersburg - Ft. Lee
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223 reviews from our community

Traveler rating
    103
    70
    32
    14
    4
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Doylestown, Pennsylvania
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Driving from Philadelphia to Leesburg Florida We stopped at the Hampton Inn, Petersburg Va. We were welcomed as a walk in by the night manager who provided a military discount to the room. The room was clean, fresh, comfortable with two Queen size beds. It cost @ $90.00 for the night for two and a full breakfast included in the... More 

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Queensbury, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

On our recent trip home from a Florida vacation, our goal was to reach Petersburg, more than half way to our destination. After much construction and many traffic issues in South Carolina, we were unsure if our goal was attainable. We were elated to find a room in a comfortable Hampton Inn when we finally reached Petersburg. Our only disappointment... More 

Review collected in partnership with Hampton

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near Philadelphia, PA
Top Contributor
50 reviews 50 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I noticed the Hampton Inn looked older than the hotel next door and was afraid it would be dingy and dirty. However, the lobby was nice with coffee and fruit available at all times. Our room was also clean and the remote and alarm clock easy to manage. (Even closed captioning easy to put on.) No dust, clean bathroom and... More 

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Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear Sir, Thank you so much for sharing your review of our property with us! I'm so glad you found value in your stay. Our goal is to provide the highest level of customer service possible, and to make sure that our guests feel like they are getting the value that they deserve. I hope we get to see you... More 

Penn Yan, New York
2 reviews
3 of 5 stars Reviewed 4 weeks ago

You can no longer expect the healthier choice of half and half for your coffee. We were told Coffee Mate is the new policy. This is an unhealthy, disappointing corporate choice. Unhealthy does not equate with above average - it is, unfortunately becoming more common, more average so this hotel is becoming the same - only average. Prices need to... More 

Review collected in partnership with Hampton

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Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: Sir or Madam Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with... More 

Columbus, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

There was a very loud party in the room above mine that started at approximately 11 p.m. on the first night of my stay. It took me nearly four hours to get the noise stopped. Only after threatening to call the police were my complaints resolved. I had to go to the front desk to get coffee and shampoo replenished... More 

Review collected in partnership with Hampton

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Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: William G Thank you for your review and for choosing the hotel for your accommodations. I will shar your review with our team as I feel we can provide better service. Once again I apologize for the inconvenience . We would love to serve you again to show an improved operation the next time your travels bring you to... More 

Fountain, United States
1 review
4 of 5 stars Reviewed February 14, 2015

I enjoyed my stay at The Hampton Inn in Petersburg/ Ft. Lee, VA. My issue was not having Frosted Flakes as an option/ selection during the complimentary breakfast. The overall service and value of my stay was excellent. The room was clean. The hotel was 10 minutes from my duty location.

Review collected in partnership with Hampton

Was this review helpful? Yes
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear Sir, Thank you so much for sharing your review of our property with us! I'm so glad you found value in your stay. Our goal is to provide the highest level of customer service possible, and to make sure that our guests feel like they are getting the value that they deserve. I hope we get to see you... More 

Senior Contributor
33 reviews 33 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 10, 2015

The room was very clean.- most important to me! Bed was very comfortable. Good breakfast. - scrambled eggs, bacon, fresh fruit, sausage gravy., usual waffle. Staff was very friendly! Fitness center wasn't on hotel room diagram but there is one - first floor. - i neglected to ask on check in. We ate dinner across the street - lighthouse restaurant... More 

Was this review helpful? Yes
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear Sir, Thank you so much for sharing your review of our property with us! I'm so glad you found value in your stay. Our goal is to provide the highest level of customer service possible, and to make sure that our guests feel like they are getting the value that they deserve. I hope we get to see you... More 

Greensburg, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

Best place to stay when traveling. never have to worry about being safe, always clean, and great way to end and start you day.my wife is always pleased and happy when we stay at Hampton. We will definitely recommend this hotel to our family and friends.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: Sir or Madam I am glad that you enjoyed your short stay with us and found everything to your satisfaction - please tell all your friends and come back when you pass by again. Thank you, Divyesh Patel More 

long island NY
Top Contributor
125 reviews 125 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 1, 2015

Ths is a usual Hampton Inn(exit 45). Clean room, loud AC/Heater. Requested a top floor and away from elevator for quiet which is what we received except for a family of 6 that checked in late and spent 15min in the hall using their cells loudly!!! Soda machine on our floor was not operating. Breakfast was actually not bad (omelets,... More 

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Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: Ricki D Thank you for taking time to fill out the survey. I do apologize about the inconvenience with the restaurants. Please give us another chance to have everything up to your expectations and hope to see you soon. Divyesh Patel General Manager More 

Downingtown
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 30, 2015

On the positive side, this establishment is close to I-95 and has a helpful staff who directed me to the nearby Walmart to replace the socks I forgot to pack. A decent restaurant is across the street. While the room was generally clean, the sink faucet had been wiped with a dirty rag which left a smear and the toilet... More 

Was this review helpful? Yes 1
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear Thomas H, Thank you for staying with us and also taking time out to fill out the survey. I would also like to apologize for the inconvenience with the computer and also in your bathroom. I promise I will take care of those issues and hope to see you again soon. Divyesh Patel General Manager More 

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