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Hampton Inn Petersburg - Ft. Lee

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11909 South Crater Road, Petersburg, VA 23805
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1 room 1 adult
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Hampton Inn Petersburg - Ft. Lee
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316 Reviews from our TripAdvisor Community

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Brookline, MA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

In our travels throughout the US, we have found Hampton to be the best of the national chains. Clean and comfortable rooms, good service and always a first-rate breakfast. The Petersburg, VA site is an excellent choice for a place to stay.

Review collected in partnership with Hampton

Helpful?
Thank Louis Z
Manorville, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was perfect for us, since we were very tired after our drive up I-95 interstate freeway. This hotel was clean, the room was excellent, everything worked, the staff were helpful and friendly, and despite the piles of show/ice in the parking lot, there was plenty of parking. If you are driving North or South on I-95 we would... More 

Review collected in partnership with Hampton

Helpful?
Thank Robert H
Richmond, United States
1 review
5 of 5 stars Reviewed 1 week ago

This Hotel was very Safe Friendly and warm. I enjoyed the hot free breakfast and my room and bathroom was very clean and comfy. I would definitely stay there again if my business calls for me to in the future.

Review collected in partnership with Hampton

Helpful?
Thank Lena C
Scarborough, Maine
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel was being renovated while we were there. Room assigned was not completely done. I was never informed when I made the reservation about the renovation otherwise I would not have booked it. I complained but to now avail. I also notified Hilton directly and received an acknowledgement but no resolution.

Review collected in partnership with Hampton

Helpful?
Thank M3794EXrichardm
Manager23805, Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look... More 

Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We usually stay at Hampton Inns when traveling because they are consistently clean and comfortable. This one was no exception. The staff was friendly. The breakfasts are hot and there is enough variety. I did mention to the front desk that the toilet was not flushing completely, and the shower head had mineral deposits so not all settings worked. The... More 

Helpful?
Thank Tracy31748
Manager23805, Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I arrived earlier than the check in time and the very friendly people at the desk allowed me to check in early before my friend arrived. After checking in the desk staff told me to go and get a plate a food before the breakfast line closed. I hadn't planned on it, but the guy at the desk told me... More 

Helpful?
Thank CJ S
Ocean City, New Jersey
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff was more than helpful. The staff went above and beyond. Our room was very clean. The breakfast buffet was fresh and clean. I was surprised all the food they offered, with healthy choices. I would definitely stay there again on our way to Charleston

Helpful?
Thank Diane G
Holden Beach, North Carolina, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The staff is very friendly and eager to please. Because of allergies, I needed our room to be feather free and fabreeze free. Our room was well aired out and what I needed. The breakfast here is always good and there is a good restaurant nearby for dinner. We always stop here when we are traveling route 95.

Review collected in partnership with Hampton

Helpful?
Thank Patti R
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Hampton's reputation of an uneventful stay makes for a great restful and expected night. As a traveler on the way to a destination this Hampton Inn allowed us to continue on our way with no distractions or concerns.......every aspect of our stay was excellent.

Review collected in partnership with Hampton

Helpful?
Thank robertmB2998QE
1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel room needs to be remodeled immediately. It is definitely not a King Suite room. Ask to see the room at this hotel before you accept to stay there. There's a Holiday Inn right next door that I wished we had choose it. I went for the loyalty of the Hilton brand and was miserable with the room. The... More 

Review collected in partnership with Hampton

Helpful?
Thank paulacM5439IE
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: Sir or Madam Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with... More 

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