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Hampton Inn Petersburg - Ft. Lee

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11909 South Crater Road, Petersburg, VA 23805
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Hampton Inn Petersburg - Ft. Lee
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Hampton Inn Petersburg - Ft. Lee
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219 reviews from our community

Traveler rating
    103
    67
    31
    14
    4
See reviews for
72
76
20
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, United States
1 review
3 of 5 stars NEW

There was a very loud party in the room above mine that started at approximately 11 p.m. on the first night of my stay. It took me nearly four hours to get the noise stopped. Only after threatening to call the police were my complaints resolved. I had to go to the front desk to get coffee and shampoo replenished... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: William G Thank you for your review and for choosing the hotel for your accommodations. I will shar your review with our team as I feel we can provide better service. Once again I apologize for the inconvenience . We would love to serve you again to show an improved operation the next time your travels bring you to... More 

Fountain, United States
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at The Hampton Inn in Petersburg/ Ft. Lee, VA. My issue was not having Frosted Flakes as an option/ selection during the complimentary breakfast. The overall service and value of my stay was excellent. The room was clean. The hotel was 10 minutes from my duty location.

Review collected in partnership with Hampton

Was this review helpful? Yes
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear Sir, Thank you so much for sharing your review of our property with us! I'm so glad you found value in your stay. Our goal is to provide the highest level of customer service possible, and to make sure that our guests feel like they are getting the value that they deserve. I hope we get to see you... More 

Senior Contributor
33 reviews 33 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was very clean.- most important to me! Bed was very comfortable. Good breakfast. - scrambled eggs, bacon, fresh fruit, sausage gravy., usual waffle. Staff was very friendly! Fitness center wasn't on hotel room diagram but there is one - first floor. - i neglected to ask on check in. We ate dinner across the street - lighthouse restaurant... More 

Was this review helpful? Yes
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear Sir, Thank you so much for sharing your review of our property with us! I'm so glad you found value in your stay. Our goal is to provide the highest level of customer service possible, and to make sure that our guests feel like they are getting the value that they deserve. I hope we get to see you... More 

Greensburg, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Best place to stay when traveling. never have to worry about being safe, always clean, and great way to end and start you day.my wife is always pleased and happy when we stay at Hampton. We will definitely recommend this hotel to our family and friends.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: Sir or Madam I am glad that you enjoyed your short stay with us and found everything to your satisfaction - please tell all your friends and come back when you pass by again. Thank you, Divyesh Patel More 

long island NY
Top Contributor
112 reviews 112 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ths is a usual Hampton Inn(exit 45). Clean room, loud AC/Heater. Requested a top floor and away from elevator for quiet which is what we received except for a family of 6 that checked in late and spent 15min in the hall using their cells loudly!!! Soda machine on our floor was not operating. Breakfast was actually not bad (omelets,... More 

Was this review helpful? Yes
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: Ricki D Thank you for taking time to fill out the survey. I do apologize about the inconvenience with the restaurants. Please give us another chance to have everything up to your expectations and hope to see you soon. Divyesh Patel General Manager More 

Downingtown
Contributor
15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On the positive side, this establishment is close to I-95 and has a helpful staff who directed me to the nearby Walmart to replace the socks I forgot to pack. A decent restaurant is across the street. While the room was generally clean, the sink faucet had been wiped with a dirty rag which left a smear and the toilet... More 

Was this review helpful? Yes
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear Thomas H, Thank you for staying with us and also taking time out to fill out the survey. I would also like to apologize for the inconvenience with the computer and also in your bathroom. I promise I will take care of those issues and hope to see you again soon. Divyesh Patel General Manager More 

Wilmington, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 18, 2015

We stopped in on Tuesday January 13th on our trip to Orlando from the Boston area. We arrived about 8:00 PM and everything was great. We had checked in on-line and when we arrived we just picked up our keys and were in our room in 5 minutes. The staff was friendly, the room was comfortable and clean. We had... More 

Was this review helpful? Yes 1
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear Sir, Thank you so much for your review! We are always pleased to hear that our guests are happy and satisfied with our accommodations. We appreciate our guests who take the time out to not only tell us the negative but the positive things about their stay, so once again, thank you! Divyesh Patel General Manager More 

Centreville, Virginia
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 15, 2015

Hampton Inns are always clean and nice. This property wasn't any different. Pleasant staff, good breakfast. If I was in the area I would stay there again. It was convenient to Ft. Lee where I was going. You really not go wrong staying at a Hampton Inn. This property was no exception.

Was this review helpful? Yes
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: Sir Thank you so much for sharing your review of our property with us. I am so excited to hear that you enjoyed your stay so much. Our goal is to provide the highest level of customer service possible, and to make sure that our guests feel like they are getting the value that they deserve. I hope we... More 

1 review
5 of 5 stars Reviewed January 12, 2015

Very comfortable, clean, staff very professional and friendly. Breakfast was very good many items to choose from. We love the cookies that are usually they were all gone so the receptionist made a whole new batch just for us. Great service.

Review collected in partnership with Hampton

Was this review helpful? Yes
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: LYDEN M Thank you for your recent review and the nice comments about the Hampton Inn. We were pleased to hear such nice comments about our stuff; We look forward to seeing you again on your next visit to the Hampton Inn. Thank you, Divyesh Patel More 

South Portland, United States
2 reviews
5 of 5 stars Reviewed January 7, 2015

After a very long day of traveling it was so pleasant to stay at this hotel. The staff was very friendly upon arrival and were quite helpful with local restaurant recommendations. I stayed here twice in one month and both experiences were the same, excellent. It made a long trip much more enjoyable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Manager23805, General Manager at Hampton Inn Petersburg - Ft. Lee, responded to this review

Dear: Diane R I'm so glad that you enjoyed your time with us! My Front desk will be very proud to see that they made such good impression on you during your stay. Thank you so much for your review of your time with us! We hope to see you again soon in near future! Thank you, Divyesh Patel General... More 

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Additional Information about Hampton Inn Petersburg - Ft. Lee

Address: 11909 South Crater Road, Petersburg, VA 23805
Phone Number:
Location: United States > Virginia > Petersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Petersburg - Ft. Lee 2.5*
Number of rooms: 77
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Also Known As:
Hampton Inn Petersburg - Ft. Lee Hotel Petersburg
Petersburg Hampton Inn

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