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Staybridge Suites Brownsville

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2900 Pablo Kisel Boulevard, Brownsville, TX 78526
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Staybridge Suites Brownsville
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Staybridge Suites Brownsville
Review This Hotel

62 reviews from our community

Traveler rating
    35
    21
    2
    2
    2
See reviews for
13
8
1
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (14)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (11)
All months
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Checked into a one bedroom suite after some confusion. Staff made every effort to correct things promptly. Room was clean and well appointed. An added bonus was nice buffet breakfast in the morning and light evening meal on Tuesday thru Thursday. Hours are posted but go early as everything is cleaned up and put away promptly. Housekeeping was very friendly... More 

Was this review helpful? Yes
2900StaybridgeSuites, Public Relations Manager at Staybridge Suites Brownsville, responded to this review

Dear, Dure_tx, Thank you for choosing Staybridge Suites in Brownsville for your Spring Break vacations, I am sorry for the inconvenience and confusion you had upon checking in, but I am glad to hear that it got resolved. It's also nice to know that you took advantage of our breakfast and social hour, and glad you enjoyed it. Sorry to... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2014

As my family and gf walked in through the sliding doors we were welcomed by Joel if im not mistaken was his name. Gentleman in the front office attended our needs and had our reservation ready to go (2 queen bed room/2 nights) and finished with a simple signature. Rooms are clean and comfortable. And trust me i wont stay... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 5, 2014

Not good not bad. Ok for business trip in brownsville. Enjoyed happy hours from tuesday to thursday. Good waffle. I won t recommend for familly entertainment. English and spanish speaking. Free shuttle to the airport every 30 minutes. Reasonnable price.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Staybridge Suites Brownsville, responded to this review

Dear Clement C, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. My apologies for any disappointment you may have had during your stay. We have taken note and wish to thank... More 

Houston, Texas
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 31, 2014

I have stayed at hotels all over the world and I have never experienced a staff that was more attentive and more accommodating than while staying at the Staybridge Suites in Brownsville Texas. The entire staff, from housekeeping to the front desk, was absolutely great! Mr. Joel Mejorado was extraordinarily attentive to our needs. He treated my family and relatives,... More 

Was this review helpful? Yes 7
Alabama
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 17, 2014

Great accommodations and staff. We stayed 13 days and it was home away from home. The breakfast was great as well as the Tuesday - Thursday dinners. Everyone was very helpful and always had a smile. We felt very welcome at the Sraybridge.

Was this review helpful? Yes 5
Houston, Texas
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 6, 2014

I was going to give a good review until i was told i only had 15 more minutes to check out! I have stayed in many nice hotels and every single one has given me an hour with a smile. The breakfast was ok the wifi sucks cuts off all the time. I loved the extra sofa bed and the... More 

Was this review helpful? Yes 2
2900StaybridgeSuites, Management Company at Staybridge Suites Brownsville, responded to this review

Thank you for submitting your review. We are very sorry that you were not given a longer period of time to check out of your room. We always try and work with our guests to better accommodate everyone as they are trying to check-out and check-in. As you mentioned, during the holiday weekend we do experience more requests for early... More 

texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

Stayed here for two nights while visiting this area and South Padre Island . Loved the room with the full kitchen and amenities , although the bed was a little too soft for my back .. We were surprised that they did serve sub sandwiches on Thursday evening which was nice , never had a hotel do that before .... More 

Was this review helpful? Yes 2
2900StaybridgeSuites, Management Company at Staybridge Suites Brownsville, responded to this review

Thank you for taking the time to submit your review. Our evening Social Hour is a guest favorite and we have a great menu that allows our guests to enjoy a variety of meals. We are so glad you enjoyed your two night stay with us and we hope to see you again soon. Carlos Blanco Ascension Management More 

Austin, Texas
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 27, 2014

it doesnt get much better than this hotel for extended stay or travelling with pets/ children. the staff are super friendly and willing to help in any way; and the entire place is immaculately clean and conveniently located. what i enjoyed most were: - the grounds, which are well kept with a neat pool/ gazebo/ bbq area out the back,... More 

Was this review helpful? Yes 2
2900StaybridgeSuites, Management Company at Staybridge Suites Brownsville, responded to this review

Thank you for taking the time to submit your review. We shared your comments with the entire staff and we are all happy to hear that you enjoyed your time with us. We hope to see you again soon. Carlos Blanco Ascension Management More 

Plantersville, Texas
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 13, 2014

I was in town in business with about 15 co-workers. We all stayed at various hotels. I was the only one without complaints about my hotel or room. My room was clean, large, and the AC worked great! No bad smells or dirty carpets. Additionally, the hotel is well off the interstate, so noise is not an issue. It is... More 

Was this review helpful? Yes 1
2900StaybridgeSuites, Management Company at Staybridge Suites Brownsville, responded to this review

Thank you for taking the time to submit your review. We are so happy to here that you enjoyed your entire stay with us. We hope to see you again soon and please tell your co-workers we will gladly welcome them as well. Carlos Blanco Ascension Hospitality More 

Houston, Texas
Contributor
16 reviews 16 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 11, 2014

I have stayed at this hotel before in the past and I got to say, this is by far the worst time I have had here. First off, the first room I was assigned to had hair all over the floor. Got moved to another room and still found hair in the bathroom and pinned into the kitchen floor. To... More 

Was this review helpful? Yes 1
2900StaybridgeSuites, General Manager at Staybridge Suites Brownsville, responded to this review

First we would like to thank you for choosing us for your traveling needs. Many times like in any business there is change and definitely growing pains. Nonetheless, you the guest should not have to suffer from it and for that we are greatly sorry that we did not your meet standards during your recent stay. The above issues that... More 

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