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Hampton Inn and Suites Brownsville

2.5 of 5 3000 N. Expressway, Brownsville, TX 78526
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Certificate of Excellence 2014
Hampton Inn and Suites Brownsville
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Hampton Inn and Suites Brownsville
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100 reviews from our community

Traveler rating
    47
    32
    12
    5
    4
See reviews for
32
8
3
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

I usually stay at a Hampton for their clean & comfortable rooms and this one was no exception. The rooms are quiet and it's also in a great location near shopping. We have family in Brownsville and this is our second comfortable stay. I love that they have fresh coffee all day long in the lobby and a breakfast buffet... More 

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thanks for your feedback! We are glad to know you enjoy our amenities and location. Your comments relating to the towels will be passed on to our housekeeping manager. We look forward to being of service in the coming year! More 

Brownsville, Tx, United States
1 review
5 of 5 stars Reviewed 1 week ago

When traveling, I always choose Hampton Hotels. The consistency of their quality is most important to me. This particular location is great- easy access from the freeway and near the Sunrise mall and many restaurants. I've stayed at this hotel several times and have never been disappointed in its comfort and cleanliness.

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thanks for your feedback! It's always nice to hear what our repeat customers have to say about us. We are very happy to know we consistently meet your expectations. We'll see you next time you are in town! More 

Brownsville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel does not have a shuttle to the airport and could become an issue for some travelers that are use to such service from other local hotels. Otherwise, the location is very good for on/off highway as well as in walking distance to local restaurants and bar.

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thanks for your review! We are glad you like our hotel and location. We will forward your comments to the appropriate department regarding the shuttle. We hope our service will bring you back despite our lack of shuttle transportation. Thanks again! More 

Rowlett, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel Staff is very friendly - they make sure everything is great. Evening social is nice to have after a long day. Beds are very comfortable, and always clean. I have stayed there more than 20 times this year - never had any problems.

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thanks so much for your kind words! We are glad to hear you felt great at our hotel, as we do our best to make sure our guests' needs are met. We hope to see you soon. Thanks again! More 

Monterrey N.L., Mexico
1 review
5 of 5 stars Reviewed 4 weeks ago

Excelent hotel in the middle of bussiness district; it is the place to rest after long days of shopping since its close to all Brownsville stores and even walking distance to some places. Great breakfast variaty, including some hot stuff. And coffee is just awsome, Good TV channel that kinds can enjoy..

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you for your feedback! We are excited to hear you loved the location and breakfast. We look forward to seeing you next time you're in town for some shopping! More 

Austin, United States
1 review
5 of 5 stars Reviewed November 12, 2014

I travel to Brownsville very often and always stay here. Every single time, the staff has been amazing and the facilities spotless and very comfortable. It is a little bit pricey for Brownsville, but absolutely worth it, particularly as the price includes internet and a very nice breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you so much for your wonderful comments! We are pleased to know we are your #1 choice in Brownsville. Your comments will be shared with all departments so they are aware of their great job. We hope to see you soon! More 

St Petersburg, United States
1 review
3 of 5 stars Reviewed November 8, 2014

only worried about collecting money. Could careless about the customer. Don't look for any perks as they are not there. if you don't speak spanish you are not going to fare well if you have any problems. i guess this is what you can expect when you get so close to the boarder. You are not in America anymore.

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

It is disappointing to hear about your experience at our hotel as our staff prides itself on being helpful. We will regroup as a team to evaluate how to better serve our guests. Thank you for your feedback. More 

Brownsville, United States
1 review
2 of 5 stars Reviewed October 28, 2014

Hotel is good, nice and clean room with no noice at all but people at the front desk were unprofessional. We were here on business trip and they made us feel very uncomfortable during chekc in/check out. One of the guy at the reception during check was laughing at us for no reason, his behaviour was same when I went... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

It is unfortunate to hear about your experience. We strive to offer the most helpful and friendly service to all of our guests. Our team will regroup to avoid an incident such as yours in the future. Thank you for bringing the matter to our attention. More 

North Hollywood, United States
1 review
5 of 5 stars Reviewed October 10, 2014

I loved this hotel and the staff, as a manager for a nationwide software company, I spend an average of 2 months on the road. The staff and hotel exceeded all my expectations and I would highly recommend this hotel to anyone.

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thanks so much for your kind words! We are excited to know you loved our service and felt at home. We'll expect to see you next time you're in Brownsville. Thanks again! More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

Stayed here while dove hunting in the area. Clean and comfortable. Decent hot breakfast in the morning. I would be very comfortable bringing my family to stay here. Will stay again next year. Stayed here 9/6/14.

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thanks for your kind words! We are happy to know you enjoyed our breakfast and comfortable rooms. The biggest compliment for us is that you will be back with your family next time you are in town. We look forward to your visit! More 

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Additional Information about Hampton Inn and Suites Brownsville

Address: 3000 N. Expressway, Brownsville, TX 78526
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Brownsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Brownsville 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn And Suites Brownsville Hotel Brownsville
Hampton Inn Brownsville
Brownsville Hampton Inn
Hotel Style:
#4 Family Hotel in Brownsville
#4 Business Hotel in Brownsville

12 photos of this hotel

Management photos: Courtesy of the property manager

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