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Hampton Inn and Suites Brownsville

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3000 N. Expressway, Brownsville, TX 78526
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Hampton Inn and Suites Brownsville
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Hampton Inn and Suites Brownsville
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140 Reviews from our TripAdvisor Community

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Traveler rating
    65
    46
    18
    6
    5
See reviews for
46
13
5
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (45)
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    (21)
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    (34)
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St. Louis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you are considering any other hotels in the Brownsville area and are not familiar with Hampton Inns you should give the Hampton Inn a try. Everything meets or exceeds Hilton-Hampton's standards for quality, service and value.

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you for your kind and thoughtful review! We are so glad to hear about your satisfaction with our hotel and service. We definitely look forward to seeing you once more! More 

Houston
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is well situated near major retail and dining choices. My suite is comfortable, clean and quiet. The staff have been polite and attentive to my needs and requests. The breakfast selections are basic but nicely organized. I would recommend this hotel without reservation.

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thanks for your thoughtful comments! We are glad you enjoyed the rooms, breakfast, and friendly staff. We love going the extra mile and are happy it paid off. Please visit us soon! More 

Level Contributor
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Even a 20-year old Hampton with a strong management team and employees are better than this place! Granted I was in attendance with a large group but the management and front desk staff (other than the room service employees which were awesome) had no idea how to handle several situations which were embarrassing for their team! Again I will put... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you for your feedback. It is unfortunate to know you experienced issues during your stay. I was not aware you were having problems, otherwise my team and I would have resolved them. I hope your experience with us has not tarnished your loyalty to Hilton. More 

austin, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel. It is very family friendly. The hotel is clean. The breakfast is good. I have been to lots of LaQuinta, Hampton Inn type hotels. I would definitely stay there again. The staff is very friendly and very accommodating. Elevator service was great. Grounds and pool area was clean. Close to restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you for your feedback! We are glad we met your expectations and that you enjoyed the location of the property. Comments like these keep us motivated to do our best. Please visit us next time you are in town! More 

Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had an extra large room which accommodated two adults and a child we were on the first floor across from the pool. Rooms where clean and updated breakfast was very good! I cannot say anything negative about this place. Staff was very nice and helpful.

Was this review helpful? Yes 1
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you so much for the great review! We take pride in our work and are happy to see that you picked up on our effort. We hope to be of service in the near future. Thanks again! More 

Zapata, Texas, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Traveling for business and was called about 20 minutes before I arrived that the method of payment I was going to use was not going to be accepted. I have paid with government issued checks at every hilton family hotel I have stayed at. Never, EVER, been a problem. Well the arrogant, self absorbed front desk clerk spoke down to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

I am sorry to hear about the service our front desk staff provided. Unfortunately, we adhere to a very strict policy regarding the method of payment. I will bring your issue to our management company so they are aware of the inconvenience it causes. Thank you for your feedback. More 

2 reviews
3 of 5 stars Reviewed June 22, 2015

Requests were not honored and was not notified that accommodations would not be to my specifications. Requested a room on the top floor and requested extra towels, requests not fulfilled. Room smelled musty, refrigerator was noisy, and AC did not cool.

Review collected in partnership with Hampton

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

I am sorry to hear that your requests were not met. Requests regarding floor preferences are made on day of arrival if they are available. In regards to your room amenities not functioning properly, we would have gladly assisted you in finding another room. Please bring these issues to our attention while here so we can correct them immediately. Thank... More 

Highland, Utah
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 1, 2015

This hotel is very well located just off the expressway, close to city center and right next to the mall and several good restraints. I stayed a few nights for business and never had a hard time getting back to it.

Was this review helpful? Yes 1
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you for your kind review! We are glad you like the location since, as you said, we are within walking distance of the mall and various restaurants. We hope to see you next time you are in town! More 

San Antonio, Texas
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 26, 2015

During Memorial Day I spent the weekend with my family at this hotel in order to visit South Padre Island. Hotel was comfortable and has good breakfast included in the room price. Price was reasonable for this time of the year and we have a good family weekend. I rated as average; because there is not a good category in... More 

Was this review helpful? Yes
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you for your feedback! We are glad your stay was pleasant and your family was able to relax for Memorial Day weekend. We hope you will come back next time you plan a trip to South Padre. Thanks again! More 

dallas tx, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2015

PERFECT accessibility to city and Harlingen Airport. VERY clean. nice staff. very easy to walk to a variety of restaurants and shopping. for the price this is the best value in the Rio Grande Valley. I will absolutely stay in this hotel again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
BROHS, Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you so much for your kind words! We are very glad to know you loved our location and accessibility! Your comments will be reviewed during our team meetings. We look forward to being of service in the future. Thanks again! More 

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54 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (18)
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Hotel & grounds (6)
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Dining (13)
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Business center/function rooms (6)
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Bathroom (1)
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Pool/beach area (3)
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Other (7)
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