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All 26 Brownsville hotels

Hampton Inn and Suites Brownsville

2.5 of 5 Hotel   |   3000 N. Expressway, Brownsville, TX 78526
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Ranked #5 of 26 hotels in Brownsville
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69 people have reviewed this hotel

Traveler rating
    32
    21
    9
    4
    3
See reviews for
21
7
3
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Duluth, GA
Top Contributor
62 reviews 62 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the prototype, typical Hampton Inn: Good quality, good rate, good breakfast and a quiet (even on the freeway), peaceful, comfortable room and sleep. the property is one of the newer Hamptons with more than ample space and seating for breakfast and large enough for small conventions. There is very little to say about the location and our experience... More

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Pflugerville, United States
1 review
1 of 5 stars Reviewed March 6, 2014

Personally, I had a bad experience at the Hampton Inn/Brownsville property. Room . . clean; Safety of property . . good; Internet service . . terrible; Television . . terrible; Breakfast food . . terrible; Manager's special food/beverages . . if Hilton Brands is going to be so cheap, don't offer it and then reduce my rate

Review collected in partnership with Hampton

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BROHS, General Manager at Hampton Inn and Suites Brownsville, responded to this review

We appreciate your feedback about your stay at our hotel. While we are glad you were satisfied with our rooms, it is unfortunate we were unable to deliver your expectations regarding our internet, breakfast, and social hour. Because we strive to provide the best service possible, we will take your comments into consideration to better our guests' experience. Please accept... More

Houston, United States
1 review
3 of 5 stars Reviewed March 6, 2014

Requested a room on the first floor and was given a room on the 3rd floor. Was told there were no rooms available on 1st floor, but when front desk clerk checked with housekeeping, there was a room ready on the 1st floor, but for some unknown reason, the clerk would not put us in that room.

Review collected in partnership with Hampton

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BROHS, General Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you for providing feedback. We are sorry for the inconvenience you experienced during check-in. We do our best to accomodate our guest's needs on the day of arrival. We will do our best to avoid these misunderstandings in the future because we know how important it is to your stay. Once again, thanks for your feedback. More

Summerville, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 26, 2014

Nice facilities (SLC, UT and Brownsville TX) but inconsistent rates between the two. SLC gave AAA discount but Brownsville did not. SLC said they would put me in system for Rewards Program but failed to follow-through. I left behind prescription medicine at SLC and called within an hour of leaving. The clerk did a poor job of contacting housekeeping right... More

Review collected in partnership with Hampton

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BROHS, General Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you for taking the time to describe your experience. It is unfortunate to hear about the inconsistencies between our hotels. While we do offer the AAA rate, there is a cap to the number of rooms we can sell at that price. We were unable to offer it to you because the cap had been met. We hope you... More

COLORADO SPRINGS, United States
1 review
2 of 5 stars Reviewed February 25, 2014

I cannot get a good night sleep at this or any Hampton Inn as I find that they are all the same. the beds are not comfortable, the pillow selection is poor and the Duvet cover is hot and heavy (cheap) with the A/C cycling every 10 minutes and keeping you awake I was able to barely get 5 hours... More

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A TripAdvisor Member
5 of 5 stars Reviewed February 12, 2014

As expected, this hotel was clean and comfortable, and the staff was very friendly and helpful. We were happy that there was a Hampton Inn so close to our son's apartment. Hampton Inn is our hotel of choice, due to the comfortable beds and pillows! They can't be beat!

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2 reviews
4 of 5 stars Reviewed January 28, 2014

great stay /clean room /friendly staff / great happy hour and the food and beer was right on time after a hard day at a supplier . make sure that you tell them the number of days you will be staying with them so they can run your credit card properly . overall the hotel in my opion was a... More

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Bryan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 22, 2014

Clean hotel, reasonably priced. Breakfast eggs were cold, and no flavor. The rest of the food was fine and area was clean. Rude evening front desk guy, but that happens sometimes. Internet was spotty.

Review collected in partnership with Hampton

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Los Angeles, California
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 30, 2013

My partner, baby and I were in town to visit family, who surprised us with a room with a king bed. Microwave and mini fridge were included. Comfortable armchair with ottoman was great for breastfeeding. Both the room and bathroom were big enough to fit the portable pack and play we brought. Hot breakfast included daily until 10am (not amazing... More

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Doris P, General Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you for your kind words! We know that you have other hotels to choose from in the area so we strive to make sure that our guests feel welcomed and comfortable. Thank you for choosing the Hampton Inn & Suites in Brownsville. We love having you here! More

Houston, United States
1 review
5 of 5 stars Reviewed December 29, 2013

very good staff and comfortable hotel. will stay there again. also close to several stores and restaurants. comfortable room and no problem with security around the hotel. reasonable prices for the room

Review collected in partnership with Hampton

Was this review helpful? Yes
Doris P, General Manager at Hampton Inn and Suites Brownsville, responded to this review

Thank you for taking the time to respond, guest feedback is crucial to our success. Everyday we strive to provide the best service. We know that you have other hotels to choose from in the area so we strive to make sure that our guests feel welcomed and comfortable. Thank you for choosing the Hampton Inn & Suites in Brownsville.... More

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Additional Information about Hampton Inn and Suites Brownsville

Also Known As:
Hampton Inn And Suites Brownsville Hotel
Hampton Inn And Suites Brownsville Hotel Brownsville
Hampton Inn Brownsville
Brownsville Hampton Inn
Address: 3000 N. Expressway, Brownsville, TX 78526
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Brownsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Brownsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Brownsville 2.5*
Official Description (provided by the hotel):
Our Hampton Inn and Suites Brownsville hotel is about seven miles from the Mexican border and 25 miles to South Padre Island beaches. We offer free breakfast along with complimentary WiFi, clean beds and a comfortable stay for you to feel right at home. ... more   less 
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