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Homewood Suites by Hilton Brownsville

3.0 of 5 3759 North Expressway, Brownsville, TX 78520
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Certificate of Excellence 2014
Homewood Suites by Hilton Brownsville
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Homewood Suites by Hilton Brownsville
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113 reviews from our community

Traveler rating
    62
    30
    13
    3
    5
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27
16
10
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saltillo, Mexico
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice solution traveling for 4 days the option with 2 rooms and living room, and kitchen. Nice Experience when traveling. Opportunity Wifi seems saturated, frecuently indicates that could not connect. Close to Restaurants and Shopping if required.

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Omar G, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

Dear ROC_1111, thank you so much for taking the time to review our hotel/your stay on Tripadvisor. I truly appreciate the comments. I know that at this time of the year, we have many families that visit us from Mexico. I know that it can be stressful when traveling with your family from Mexico, so to know that we can... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel for either business or pleasure. Clean suites plus the inclusion of free breakfasts and suppers make the stay even better. Highly recommended for families and business people staying for short or extended stays! Looking forward to another stay. Customer service A+. Thanks!!

Review collected in partnership with Homewood Suites by Hilton

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Omar G, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

Dear Rudy S., Thank you so much for taking the time to write up a review at TripAdvisor. The positive review will be shared with our entire staff. We all take a lot of pride in making sure our guests are taken care of. Our kitchen staff does an amazing job with the planning and production of our "Suite Start... More 

Arlington, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I were very pleased by the oversized room. The kitchen area was large, though we didn't use it since we only stayed one night. Excellent location right off the highway, in an area with restaurants, Target, etc. Problem with missed wake up call, but staff tried to make up for that by giving us an additional hour... More 

Review collected in partnership with Homewood Suites by Hilton

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Omar G, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

Dear Caryn, thank you so much for the great review on Tripadvisor. More importantly, I am truly proud of the fact that our staff was courteous and attentive to your needs. When we can bring great accommodations together with a great staff, that's when we are able to provide our guests with everything they deserve. Travleing is sometimes exhausting and... More 

SW Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2014

My suite was clean, comfortable, and quiet. Admittedly, I wasn’t in it much because the meeting I was in town for continued into the evenings. The Homewood was very nice to come home to, though. My suite faced a back grassy area, where I noticed the pool, a grill, and a basketball hoop. I especially appreciate the (weekday) complimentary food... More 

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Omar G, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

Good afternoon No Name. Thank you so much for the very detailed review on Tripadvisor. Glad to hear the staff took care of you. Thank you so much for mentioning John and Josh by name. That really proves to me that they made a positive impact on your stay. They are 2 solid individuals on our team. I have thanked... More 

Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 24, 2014

This hotel has a Managers Dinner that will amaze you. You wont have a need to go out to eat. There might be cheaper hotels, but this one really stands out and is worth it once you get ready to lay your head down and feel safe and comfortable.

Review collected in partnership with Homewood Suites by Hilton

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South Florida
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed November 19, 2014

I had stayed here in the past and it was really bad. I tried it again and it was worst than the first time. I found what I think it's probably the most dumbest two employees in the hotel industry -worldwide! Failure after failure I requested to speak to a manager. It was 8pm. The response I got was that... More 

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Omar G, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

Please accept for my most sincere apology for your expereince here at the hotel. May I note that you were booked, and stayed, in a suite away from the highway. I am aware of exactly who you are, and I was informed by my staff of the rudeness with which you approached them and addressed them. I arrived on property... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

Have stayed at three other hotels in town and this is the absolute best! Clean rooms, lobby, beautiful outdoor area, nice fitness center and business area, clean eating area with good food, efficient and courteous desk staff. well maintained facility. All staff from maintenance to manager exceptionally helpful, friendly, well informed, and professional.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 29, 2014 via mobile

Stayed twelve nights Sept. - Oct. 2014 for business. The hotel was fine. Location convenient to many restaurants and the location seemed safe. The breakfasts in the morning were good (usually eggs of some type and a breakfast meat along with pastries, waffles, and a fruit option). The food options seemed to rotate on week days. I did not eat... More 

Was this review helpful? Yes
Omar G, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

Thank you so much for your review!! It was our pleasure having you stay with us!! I have passed on the positive comments to our staff in the kitchen. They usually don't recieve reviews, so this will make them feel appreciated. Once again, thank you for taking the time to recognize our kitchen staff. We will be here next time... More 

Cypress, Texas
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 1, 2014

I stayed at the Homewood Suites half of September for business in the RGV. I was very pleased with the meals provided as well as cleanliness of my room. The staff was very helpful and I'd like to give props to Griselda who helped me several times over the course of my stay. I travel to the RGV several times... More 

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Little Rock, United States
2 reviews
5 of 5 stars Reviewed September 29, 2014

Hats off to the staff at the Homewood Suites by Hilton Brownsville. They were courteous and helpful when my key was demagnitized by my cell phone. The clerk suggested trying my key each day at the Business Center, which was across from the front desk. His suggestion saved me lots of frustration and foot steps!

Review collected in partnership with Homewood Suites by Hilton

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Additional Information about Homewood Suites by Hilton Brownsville

Address: 3759 North Expressway, Brownsville, TX 78520
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Brownsville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Brownsville 3*
Number of rooms: 86
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Also Known As:
Hawthorn Suites Brownsville
Hotel Style:
#1 Best Value Hotel in Brownsville
#1 Business Hotel in Brownsville
#2 Family Hotel in Brownsville

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