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Homewood Suites by Hilton Brownsville

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3759 North Expressway, Brownsville, TX 78520
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Homewood Suites by Hilton Brownsville
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Homewood Suites by Hilton Brownsville
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130 reviews from our community

Traveler rating
    70
    35
    15
    4
    6
See reviews for
31
19
10
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spent 19 nights at this hotel. I will not lie, building is very dated but very clean and spacious rooms. The STAFF is totally awesome! John is the Man! The staff is very friendly from the front desk, to the kitchen staff to the maintenance man, to the cleaning staff. Very friendly and made me feel at home. I... More 

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Brownsville, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

We were awarded the hosting of a state conference in the month of October 2015.I have tried numerous times to get the Director of Sales to submit in writing the rooms they would reserve for the conference,the amenities,description of the rooms,etc., I made phone contact at the beginning of our search for accommodations and was promised I would get information... More 

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Reading
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived in Brownsvile 2 days ahead of schedule so needed a place to stay for 2 nights. We checked out all the hotels, dipped our toes in the pools, and I don't think any were heated, although a few had hot tubs We were all set to go to the Holiday Inn Express as that had appeared nice, but... More 

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Cypress, Texas
Top Contributor
204 reviews 204 reviews
127 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed April 19, 2015

This was the best and most comfortable of 3 one-night stays in parts of the valley. Staff were very professional. Room was very roomy. Bed was super comfy; I slept great! The only fault was that the carpet could stand to be cleaned. The hot breakfast was great (real food!!). Wifi was good. Full kitchenette and living space along with... More 

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Montgomery, United States
1 review
5 of 5 stars Reviewed April 19, 2015

Very well maintained hotel and grounds - Staff is on top of their game, very friendly and accommodating. Hotel is very convenient to restaurants and local shopping. Easy to locate as it is right off of the highway. Rooms are very clean and furniture is comfortable. Safe well lit parking.

Review collected in partnership with Homewood Suites by Hilton

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Cibolo, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2015

This was a great business weekend and this hotel helped make it a pleasant one. The location, cost and comfort were a plus. The location is surrounded by very good restaurants and great shopping is across the expressway at the mall. If ever in this area again I plan to stay at this (Homewood Suites) hotel.

Review collected in partnership with Homewood Suites by Hilton

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San Antonio, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

We stayed in Brownsville for a soccer tournament. The service that Omar Guevara and his staff provided to us was outstanding. They were able to provide for many of our requests and made us feel very comfortable. We stayed in a handicap accessible room, which was one of the best we had stayed in. The rooms were spacious, breakfast was... More 

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Omar G, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

Good morning Sally. It was so much fun for us to have the soccer teams staying with us!! Your coaches and parents traveling with the team did an amazing job of making sure the kids were all so well behaved!! Kudos to the team!! Best of luck next year, and when you continue the winning tradition, and come back down... More 

1 review
5 of 5 stars Reviewed April 7, 2015 via mobile

My first time ever to stay at a hotel. I was worried about the hotel looking out of date and looking old or dirty, but not at this hotel. I will stay stay again, hotel room was clean, kitchen area was nice and clean, staff was nice, made our stay there pleasant. Used the pool area, basketball court, exercise room... More 

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Omar G, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

Good morning LibertyinJesus. Thank you so much for taking the time to send us those great comments!! Yes, our building and décor are a little outdated. We try our best to make up for that with our service and cleanliness. Coincidentally, we are in the process of a full makeover/remodel. And trust me, no one is looking forward to that... More 

Houston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed April 7, 2015

Stayed 3 nights for business, quality of internet was poor, kept logging me off a few times a night and then asked for me to log back in. This causes problems when you are doing DB updates and backup. TV Reception was poor, bed had bed bugs in it, my back had over a dozen bites on it.

Review collected in partnership with Homewood Suites by Hilton

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Omar G, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

Dear ErnestJ, Thank you so much for the review on TripAdvisor. I am so sorry we only provided "average" service. I am highly concerned as to your comments concerning bed bugs. Our staff is fully trained by Ecolab Services as to detecting bed bugs and reporting them to us immediately. I can very confidently state that we do not have... More 

Los Angeles, United States
1 review
4 of 5 stars Reviewed April 6, 2015

We stayed in Brownsville for my mother's funeral. I asked the day manager for a table I saw in the lobby that would be perfect for her funeral mass. He was wonderful and said we could take it and return it in the afternoon. I am so grateful. All the staff was so empathetic. Everyday they asked me how I... More 

Review collected in partnership with Homewood Suites by Hilton

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