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Homewood Suites by Hilton Brownsville

3.0 of 5 3759 North Expressway, Brownsville, TX 78520
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Certificate of Excellence 2014
Homewood Suites by Hilton Brownsville
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Homewood Suites by Hilton Brownsville
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107 reviews from our community

Traveler rating
    57
    29
    13
    3
    5
See reviews for
25
15
9
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South Florida
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed yesterday NEW

I had stayed here in the past and it was really bad. I tried it again and it was worst than the first time. I found what I think it's probably the most dumbest two employees in the hotel industry -worldwide! Failure after failure I requested to speak to a manager. It was 8pm. The response I got was that... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have stayed at three other hotels in town and this is the absolute best! Clean rooms, lobby, beautiful outdoor area, nice fitness center and business area, clean eating area with good food, efficient and courteous desk staff. well maintained facility. All staff from maintenance to manager exceptionally helpful, friendly, well informed, and professional.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed twelve nights Sept. - Oct. 2014 for business. The hotel was fine. Location convenient to many restaurants and the location seemed safe. The breakfasts in the morning were good (usually eggs of some type and a breakfast meat along with pastries, waffles, and a fruit option). The food options seemed to rotate on week days. I did not eat... More

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Omar G, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

Thank you so much for your review!! It was our pleasure having you stay with us!! I have passed on the positive comments to our staff in the kitchen. They usually don't recieve reviews, so this will make them feel appreciated. Once again, thank you for taking the time to recognize our kitchen staff. We will be here next time... More

Cypress, Texas
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 1, 2014

I stayed at the Homewood Suites half of September for business in the RGV. I was very pleased with the meals provided as well as cleanliness of my room. The staff was very helpful and I'd like to give props to Griselda who helped me several times over the course of my stay. I travel to the RGV several times... More

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Little Rock, United States
2 reviews
5 of 5 stars Reviewed September 29, 2014

Hats off to the staff at the Homewood Suites by Hilton Brownsville. They were courteous and helpful when my key was demagnitized by my cell phone. The clerk suggested trying my key each day at the Business Center, which was across from the front desk. His suggestion saved me lots of frustration and foot steps!

Review collected in partnership with Homewood Suites by Hilton

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Lubbock, Texas
Top Contributor
147 reviews 147 reviews
51 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed September 24, 2014

First time at this location/property and enjoyed my stay. Exceptionally clean building, room, grounds. Front staff was very helpful and courteous upon check in. Felt very comfortable and safe throughout my stay. Complimentary breakfast provided a good selection and assortment. Good location for shopping and restaurants. I would encourage you to give this property a try if you are in... More

Was this review helpful? Yes 1
El Paso, United States
1 review
5 of 5 stars Reviewed August 20, 2014

Clean and nice hotel to stay if you are travelling in Brownsville-South Padre area. Distance from is beach is fine compared to paying higher rates on the island. Good pool and nice Breakfast. Friendly and helpful staff. Would stay here again during my next visit.

Review collected in partnership with Homewood Suites by Hilton

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1 review
1 of 5 stars Reviewed August 19, 2014 via mobile

Don't call the font desk for anything cause they will not do what you ask or call you back to let you know they can't. Worst breakfast bar and dinner ever and I've stayed at many hotels. The TV'S are getting cable from the wall. No digital box so all the channels are snowy.

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Shelly_Sojitra, General Manager at Homewood Suites by Hilton Brownsville, responded to this review

We appreciate the review of your recent experience at our hotel. We apologize for not reaching the level of service you expected. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience our improved level of customer service. Thank you once again for your... More

Justin, United States
1 review
5 of 5 stars Reviewed August 19, 2014

This is a really good place to stay if you are looking for an inexpensive way to enjoy South padre. You can't beat the free breakfast AND dinner! They even have Bud Light on tap for free during dinner! C'mon, how cool is that? The rooms are nice. The staff is friendly. Jimmy is super cool and helpful!

Review collected in partnership with Homewood Suites by Hilton

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Orlando, United States
2 reviews
3 of 5 stars Reviewed August 18, 2014

The staff was very nice but both TVs were very fuzzy. They sent a person up, who barely spoke English, but was able to communicate the problem. He couldn't fix it. They offered to change my room, but I was staying for a week and already unpacked. The microwave turned on but didn't heat at all (though I didn't report... More

Review collected in partnership with Homewood Suites by Hilton

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Additional Information about Homewood Suites by Hilton Brownsville

Address: 3759 North Expressway, Brownsville, TX 78520
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Brownsville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Brownsville 3*
Number of rooms: 86
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Also Known As:
Hawthorn Suites Brownsville

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