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Holiday Inn Express Hotel & Suites Brownsville

2.5 of 5 1985 North Expressway, Brownsville, TX 78520
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Holiday Inn Express Hotel & Suites Brownsville
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Holiday Inn Express Hotel & Suites Brownsville
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33 reviews from our community

Traveler rating
    13
    9
    6
    1
    4
See reviews for
6
5
2
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alvin, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel and rooms are very clean and very good. All the staff was very friendly. Breakfast buffet could be a little better. In general, very good visit. Fair price. Very good located. Stores and restaurants are nearby.

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San Antonio, TX
Top Contributor
123 reviews 123 reviews
30 hotel reviews
287 helpful votes 287 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I really struggled with this review. I should say that I thought the hotel was in a convenient location in what appeared to be a nice part of town. The hotel appeared to be in good repair, and the rooms were clean. My family stayed in Rm. 312 the evenings of 11/28&11/29/14. The room was spacious, and the pillows and... More 

Was this review helpful? Yes 1
Kent
Top Contributor
96 reviews 96 reviews
57 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our three night stay here was a treat beyond our expectations. We had asked for a room in a quiet location; our room on the ground floor at the back overlooking the river was perfect. The view, the same as for the restaurant took in the watercourse with some peaceful wildlife activity: gulls, Muscovy ducks, herons and turtles all happily... More 

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ALLENDALE, MICHIGAN
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 7, 2014

Everything was excellent. The bed and bedding, towels, bathroom, breakfast, people that were working , location, Would stay here again .There also wer e a couple resturants near by to pick from too.WE stayed for one night.,

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
80 reviews 80 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed here 4 months ago when they were renovating and returned this week for an overnight stay. Each staff member we encountered and spoke with on both trips were friendly and helpful. The renovation looked almost complete and the place looks great. We were upgraded to room 200, which has a separate room off to the side with a... More 

Was this review helpful? Yes 1
HIE_Brownsville, General Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thanks so much for your review! We are so pleased to know you loved our new look and felt welcomed. We look forward to seeing you in the future. Thanks again! More 

1 review
1 of 5 stars Reviewed July 31, 2014

I called to reserve a standard 2 bed room as I was taking my family for vacation and got a rate for $99. When I asked if they have military discounts, she transfered me to the manager who said "Sure, one king sized bed with a discount for $125." I told her that was not a discount and was rudely... More 

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HIE_Brownsville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thank you for providing your feedback. It is only through learning about guest experiences that we can become better as a team. I am sorry to hear about your conversations with our employees. I can assure you we will regroup as a team and discuss how to handle guest concerns in an appropriate manner. Once again, I apologize for your... More 

Houston, Texas
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 7, 2014

First, the good. There are four benefits to this hotel; it's location (walking distance to Tony Roma's, Philly Steaks, and the best restaurant in Brownsville-The Madeira) the sleep quality, the comparative price considering the exorbitant prices on South Padre Island for the 4th of July and free wi-fi. Second, what needs improvement: 1) We asked for a smoking room with... More 

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HIE_Brownsville, General Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thank you for taking your time to provide feedback. While we are glad there were aspects of your stay you were satisfied with, we are unhappy to hear that there were things that did not meet your expectations. We will regroup as a team to retrain the front desk staff and equip them with basic room accessories so we can... More 

Porto, Portugal
Top Contributor
64 reviews 64 reviews
30 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed June 27, 2014

I stayed here for one night only, and happy it was only one night. I know that the Holiday Inn “Express” is the lower end of the group’s hotels, but this one disappointed on a few issues. Anyhow, I will throw in my two cents, and you can judge for yourself: POSITIVE POINTS: I must admit that the price was... More 

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HIE_Brownsville, General Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thank you for your thorough feedback. We are glad we met your expectations important things like room cleanliness, breakfast, internet connection, etc. However, we will look into the issues you mentioned concerning the front desk and water pressure. We will work hard to correct these issues. We do hope you will give us a chance in the future. Thanks again. More 

Houston, Texas
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 21, 2014

Work takes me to Brownsville often and knowing that they're remodeling this hotel makes me happy because it's affordable and I love staying at new places. What I really love about this hotel in the carrying staff and the soothing view from window toward the water. I also have a chance in the morning to go for a simple jog... More 

Was this review helpful? Yes 3
HIE_Brownsville, Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thanks so much for your kind thoughts and thorough review! We are thrilled to know we are your go-to hotel in Brownsville. It's wonderful to know we are meeting all your expectations. Like you, we are excited about our renovation and are confident we will look great. Thanks again for compliments! More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 4, 2014

Had an unscheduled overnight here for my business. Great place, Great staff, Good hotel. Very nice to us and very helpful. Thanks to the staff. Good breakfast and it was very hot and tasty. My people were very impressed.

Was this review helpful? Yes
HIE_Brownsville, General Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thanks for taking the time to provide your thoughts! We are glad to hear you were happy with your unexpected business trip. Our staff is dedicated to our guests so we are glad to know we met the mark. We hope to see you again! More 

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Additional Information about Holiday Inn Express Hotel & Suites Brownsville

Address: 1985 North Expressway, Brownsville, TX 78520
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Brownsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brownsville 2.5*
Number of rooms: 74
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Also Known As:
Brownsville Holiday Inn
Holiday Inn Brownsville
Hotel Style:
#6 Business Hotel in Brownsville

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