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Holiday Inn Express Hotel & Suites Brownsville

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1985 North Expressway, Brownsville, TX 78520
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Holiday Inn Express Hotel & Suites Brownsville
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41 Reviews from our TripAdvisor Community

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Traveler rating
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abilene, Texas
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed here in May 2014 and our stay was good overall. We saved money by staying here and driving to SPI during the day. The room was cleaned every day we stayed and I appreciated that they didn't come super early in the morning. The bed was a little too firm for my liking but the pillows were awesome... More 

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Mansfield, Texas
2 reviews
1 of 5 stars Reviewed 3 weeks ago

When booking this hotel we were told it would be $89/night, requested 2 rooms next to each other and king beds...well let's start with we were charged $109/night. When we told them their agent told us $89/night-they said we were not told that or there would be notes in their computer for that rate. Since the agent did not put... More 

Was this review helpful? Yes
HIE_Brownsville, General Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Please accept our sincere thanks for your correspondence regarding your experience with our hotel Holiday Inn Express. It is our goal to give our customers the best possible service. We appreciate you bringing this matter to our attention, not only so that we may promptly correct it, but also that we may take steps to avoid them in the future. More 

Harlingen, Texas
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 20, 2015

This hotel is next to a resaca, so nice views of water and ducks. Staff is friendly, attentive, and helpful. Free breakfast, wifi, and 24 hour coffee are other perks. Rooms are nice and spacious. Even with the upgrade renovation smell, it is still the best hotel in Brownsville. Fitness room is also nice enough. Several restaurants are within walking... More 

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HIE_Brownsville, Front Office Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

We would like to thank you for your previous stay at our hotel Holiday Inn Express & Suites in Brownsville, TX. We do take pride in our Ducks. We offer different amenities to make everyone's stay more comfortable. We look forward to seeing you at our hotel again. More 

Honolulu, Hawaii
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Lots of Holiday Inn Express rooms are tiny, but the rooms in this one are not. Nice size, super clean, and very comfortable. The staff are gracious and helpful, though the guy we asked about local restaurants steered us toward the chains you find everywhere! Recommended hotel.

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HIE_Brownsville, hotel staff at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

We would like to thank you for your kind words and would like to apologize for any inconvenience that our elevator not working may have caused. We are glad that you enjoyed your stay at our hotel Holiday Inn Express & Suites in Brownsville, TX. More 

Sao Paulo, SP
Level Contributor
260 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed March 17, 2015

It is a tipical holiday inn hotel..the staff was good, nice and polite...as a IHG Member I received my welcome gift. The room was clean and everything was ok...actually I think the only problem is that the hotel does not have elevator...that´s all.

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

I needed a quick reservation after realizing that I was not going to make it home after a long week vacation. I decided to try this Hotel and it was a good decision I made. Rooms were clean and the breakfast was better than any other places I have stayed at. I will definitely stay here again if I ever... More 

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HIE_Brownsville, Front Office Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Id like to thank you for staying at our hotel Holiday Inn Express & Suites in Brownsville on your previous stay. We are glad to hear that our hotel and services met your expectations. We want all our guest leaving with a smile and a great stay. More 

Denver, Colorado
Level Contributor
156 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed February 14, 2015

The web site is most misleading about the price. Book it thru one of the discount services or be prepared for a disagreement. The setting is nice with water behind the inn, but the sign was unlit and consequently the inn was difficult to find. Once there, you can't venture out by car without taking a very circular trip on... More 

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Alvin, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 21, 2014

The hotel and rooms are very clean and very good. All the staff was very friendly. Breakfast buffet could be a little better. In general, very good visit. Fair price. Very good located. Stores and restaurants are nearby.

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HIE_Brownsville, hotel staff at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thank you for your previous stay at our hotel Holiday Inn Express & Suites in Brownsville, TX. We would like to thank you for your kind words about out hotel & staff. WE hope to see you in the near future. More 

San Antonio, TX
Level Contributor
127 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
3 of 5 stars Reviewed December 5, 2014

I really struggled with this review. I should say that I thought the hotel was in a convenient location in what appeared to be a nice part of town. The hotel appeared to be in good repair, and the rooms were clean. My family stayed in Rm. 312 the evenings of 11/28&11/29/14. The room was spacious, and the pillows and... More 

Was this review helpful? Yes 4
HIE_Brownsville, Front Office Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

First off I'd like to apologize about the problems you experienced at our Hotel your previous stay. We appreciate your comments and will share this with my team. Thank you for taken the time to fill out our survey so we can improve our hotel. More 

Kent
Level Contributor
100 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed December 4, 2014

Our three night stay here was a treat beyond our expectations. We had asked for a room in a quiet location; our room on the ground floor at the back overlooking the river was perfect. The view, the same as for the restaurant took in the watercourse with some peaceful wildlife activity: gulls, Muscovy ducks, herons and turtles all happily... More 

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HIE_Brownsville, Hotel Staff at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thank your so much for your kind feedback about our hotel. We are glad to hear that you enjoyed your stay and that our staff was great. We hope to see you back at our hotel in the future. More 

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