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All 26 Brownsville hotels

Holiday Inn Express Hotel & Suites Brownsville

2.5 of 5 Hotel   |   1985 North Expressway, Brownsville, TX 78520
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Ranked #7 of 26 hotels in Brownsville
A recent review
4 of 5 stars reviewed 3 days ago
Irene R Poteet, Texas
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23 people have reviewed this hotel

Traveler rating
    9
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    3
    1
    2
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4
3
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9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Poteet, Texas
Top Contributor
62 reviews 62 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

What does a traveler need most? A clean comfy room to relax in with a bed that provide solid comfort and a breakfast to keep to going on your way. This hotel provides that and is lovely despite that it is undergoing some renovations but it did not deter from a good night sleep and enjoying the excellent breakfast offerings.... More

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This comes very close to being one of the very worst hotels we've stayed at ever. The only good mark with the stay was the night individual we dealt with. The rest of the service was horrible!!! The first day we called for towels because our room only had two towels and it was a double bed room. We are... More

Was this review helpful? Yes 1
HIE_Brownsville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

We are very sorry to hear about your disappointing stay at our hotel. This is not the kind of service we are known for or aspire to offer. We will definitely regroup as a team to discuss how to better handle these situations and be prepared for our guests. Once again, we apologize for falling below your expectations and thank... More

Menasha, Wisconsin
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 6, 2013

We arrived early evening after a very long day in the car. We greeted with a welcoming smile. We had a car top carrier on the car and were concerned about security. Tom, the gentlemen at the desk, suggested we park the car in the atrium, so he could keep an eye on it for us for us. In addition... More

Was this review helpful? Yes 2
HIE_Brownsville, Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

We are delighted to hear such wonderful remarks about our front desk clerk! We always strive to provide the best possible service and are glad we were able to accommodate your needs. We're pleased to know your stay was great. Thanks for your feedback! More

Top Contributor
152 reviews 152 reviews
43 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed September 13, 2013

I needed a room for one night and I was pleasantly surprised after seeing the outside of the hotel. The hotel is in a neighborhood that didn't make me feel very comfortable but the hotel was very nice inside after I got in. I didn't like being put at the end of the hall since I was a single female... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Dear DonnaKronmiller, Thank you for taking the time to convey your comments regarding your recent experience with us. We are delighted about your positive comments with our facilities and the service you received. It is always our goal to provide the best possible service and create memorable experiences and on this occasion we apologize we did not exceed your expectations... More

London, United Kingdom
Top Contributor
87 reviews 87 reviews
43 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 11, 2013

For a Holiday Inn Express this place was better than normal The staff was very friendly and I was greeted in a pleasant manner by them all. I was there for a week and a half and every thing went smoothly. The breakfast is the standard fare and the beigles could be cut better. The room had plenty of sockets... More

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Senior Contributor
34 reviews 34 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2013

I spent 5 wonderful nights here. The staff is friendly and professional. The rooms are laid out well. Spacious, with a separate dining nook that has a fridge, microwave, sink, and cupboard with some basic utensils. The bathroom was clean and modern, for that matter the whole room was clean clean clean! The Wifi was solid and all the TV... More

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Wetumpka, Alabama
1 review
5 of 5 stars Reviewed August 30, 2013

This was the best Holiday Inn Express I have ever stayed at! The hotel was beautifully decorated. The staff were very friendly and helpful. My Mom had a handicap sticker, the manager on duty let us park under the covered pavillion outside the front door. The pool was beautiful, but kind of a bit crowded. There was also an outside... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2013 via mobile

We stayed here for a few days. We arrived earlier than the check in time and the room was ready. The room was clean and nice for the price. Everything was close by as far as entertainment and eating pleasures go. The only down side was the complimentary breakfast. It was not what we expected. No wonder everyone passed on... More

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Denton, TX
1 review
5 of 5 stars Reviewed June 17, 2013

ALma and Her Staff were very friendly and cooperative. They assisted with the rearrangement of the conference room with more tables and chairs without any hesitation. The Kitchen Staff were friendly and the food was constantly refreshed with hot foods and coffee. On Friday morning, there was an additional group at the hotel. Staff added tables and chairs to ensure... More

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Victoria, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 2, 2013

This Inn was very clean and relaxing. The room was comfortable and quiet. Everyone was very cheerful, friendly and kind. The view from the room and breakfast area was great! We drank coffee and ate with a view of the water and of course ducks and birds! The breakfast had a lot to chose from and the attendant was very... More

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Additional Information about Holiday Inn Express Hotel & Suites Brownsville

Also Known As:
Brownsville Holiday Inn
Holiday Inn Brownsville
Address: 1985 North Expressway, Brownsville, TX 78520
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Brownsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Brownsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brownsville 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in Brownsville is located next to Expressway 77/83 South. We are minutes away from Sunrise Mall, Gladys Porter Zoo, and a driving range. All of our one-room suites have been recently renovated for your comfort. Hotel features include complimentary transportation to and from the Brownsville/South Padre Island Airport, hot breakfast, high-speed Internet (wired and wireless), 'Social Hour' Tues. & Wed. from 5:30 to 7:30, and free local phone calls. There is also an outside heated pool and hot tub overlooking the resaca. Visit Brownsville, TX and Stay Smart at the Holiday Inn Express!The hotel is undergoing a property-wide renovation only during business hours from January 1 - June 1, 2014. ... more   less 
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