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Holiday Inn Express Hotel & Suites Brownsville

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1985 North Expressway, Brownsville, TX 78520
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Holiday Inn Express Hotel & Suites Brownsville
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Holiday Inn Express Hotel & Suites Brownsville
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43 Reviews from our TripAdvisor Community

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Traveler rating
    17
    13
    6
    1
    6
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9
5
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I scheduled a 2 night stay at the Holiday Inn Express Brownsville using my IATA card which gave me a travel agent discount. I arrived at the hotel and was questioned over and over again by the manager about how many people would be staying in the room. She insisted on charging me extra for my son and then insisted... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Dear Fern P, Thank you so much for posting a candid feedback from your recent stay at our hotel. We would like to apologize for the inconvenience that you have encountered during check in. We would like to follow up on this situation that is why we have sent you a private message to obtain more information. We hope that... More 

California
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I think holiday inn is stepping up their game, I have switched from marriottt recently as my experience with IHG chain has been very good. Rooms are very nice. Breakfast is the usual holiday inn fair. Free Happy hour on Tuesday. (Two drinks each). Microwave and fridge in room. Nice location on the resaca. Great rate.

Was this review helpful? Yes
HIE_Brownsville, Front Office Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

It is nice to hear that you switched from our comperitor to stayed with us.We would like to thank you for your kind words. we hope to see you soon. . More 

Abilene, Texas
Level Contributor
9 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed here in May 2014 and our stay was good overall. We saved money by staying here and driving to SPI during the day. The room was cleaned every day we stayed and I appreciated that they didn't come super early in the morning. The bed was a little too firm for my liking but the pillows were awesome... More 

Was this review helpful? Yes
HIE_Brownsville, Front Office Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Dear Guest, Thank you for kind words that shows that we are doing a good job. We are happy to know that you enjoyed your stay! We hope to see you soon!! More 

Mansfield, Texas
2 reviews
1 of 5 stars Reviewed June 15, 2015

When booking this hotel we were told it would be $89/night, requested 2 rooms next to each other and king beds...well let's start with we were charged $109/night. When we told them their agent told us $89/night-they said we were not told that or there would be notes in their computer for that rate. Since the agent did not put... More 

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HIE_Brownsville, General Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Please accept our sincere thanks for your correspondence regarding your experience with our hotel Holiday Inn Express. It is our goal to give our customers the best possible service. We appreciate you bringing this matter to our attention, not only so that we may promptly correct it, but also that we may take steps to avoid them in the future. More 

Harlingen, Texas
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 20, 2015

This hotel is next to a resaca, so nice views of water and ducks. Staff is friendly, attentive, and helpful. Free breakfast, wifi, and 24 hour coffee are other perks. Rooms are nice and spacious. Even with the upgrade renovation smell, it is still the best hotel in Brownsville. Fitness room is also nice enough. Several restaurants are within walking... More 

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HIE_Brownsville, Front Office Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

We would like to thank you for your previous stay at our hotel Holiday Inn Express & Suites in Brownsville, TX. We do take pride in our Ducks. We offer different amenities to make everyone's stay more comfortable. We look forward to seeing you at our hotel again. More 

Honolulu, Hawaii
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Lots of Holiday Inn Express rooms are tiny, but the rooms in this one are not. Nice size, super clean, and very comfortable. The staff are gracious and helpful, though the guy we asked about local restaurants steered us toward the chains you find everywhere! Recommended hotel.

Was this review helpful? Yes
HIE_Brownsville, hotel staff at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

We would like to thank you for your kind words and would like to apologize for any inconvenience that our elevator not working may have caused. We are glad that you enjoyed your stay at our hotel Holiday Inn Express & Suites in Brownsville, TX. More 

Sao Paulo, SP
Level Contributor
260 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed March 17, 2015

It is a tipical holiday inn hotel..the staff was good, nice and polite...as a IHG Member I received my welcome gift. The room was clean and everything was ok...actually I think the only problem is that the hotel does not have elevator...that´s all.

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

I needed a quick reservation after realizing that I was not going to make it home after a long week vacation. I decided to try this Hotel and it was a good decision I made. Rooms were clean and the breakfast was better than any other places I have stayed at. I will definitely stay here again if I ever... More 

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HIE_Brownsville, Front Office Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Id like to thank you for staying at our hotel Holiday Inn Express & Suites in Brownsville on your previous stay. We are glad to hear that our hotel and services met your expectations. We want all our guest leaving with a smile and a great stay. More 

Denver, Colorado
Level Contributor
182 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed February 14, 2015

The web site is most misleading about the price. Book it thru one of the discount services or be prepared for a disagreement. The setting is nice with water behind the inn, but the sign was unlit and consequently the inn was difficult to find. Once there, you can't venture out by car without taking a very circular trip on... More 

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Alvin, Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 21, 2014

The hotel and rooms are very clean and very good. All the staff was very friendly. Breakfast buffet could be a little better. In general, very good visit. Fair price. Very good located. Stores and restaurants are nearby.

Was this review helpful? Yes
HIE_Brownsville, hotel staff at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thank you for your previous stay at our hotel Holiday Inn Express & Suites in Brownsville, TX. We would like to thank you for your kind words about out hotel & staff. WE hope to see you in the near future. More 

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