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All 27 Brownsville hotels

Holiday Inn Express Hotel & Suites Brownsville

2.5 of 5 Hotel   |   1985 North Expressway, Brownsville, TX 78520
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71%
Ranked #9 of 27 hotels in Brownsville
A recent review
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28 people have reviewed this hotel

Traveler rating
    9
    10
    5
    1
    3
See reviews for
4
3
2
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Houston, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First, the good. There are four benefits to this hotel; it's location (walking distance to Tony Roma's, Philly Steaks, and the best restaurant in Brownsville-The Madeira) the sleep quality, the comparative price considering the exorbitant prices on South Padre Island for the 4th of July and free wi-fi. Second, what needs improvement: 1) We asked for a smoking room with... More

Was this review helpful? Yes
HIE_Brownsville, General Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thank you for taking your time to provide feedback. While we are glad there were aspects of your stay you were satisfied with, we are unhappy to hear that there were things that did not meet your expectations. We will regroup as a team to retrain the front desk staff and equip them with basic room accessories so we can... More

Porto, Portugal
Top Contributor
51 reviews 51 reviews
26 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for one night only, and happy it was only one night. I know that the Holiday Inn “Express” is the lower end of the group’s hotels, but this one disappointed on a few issues. Anyhow, I will throw in my two cents, and you can judge for yourself: POSITIVE POINTS: I must admit that the price was... More

Was this review helpful? Yes
HIE_Brownsville, General Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thank you for your thorough feedback. We are glad we met your expectations important things like room cleanliness, breakfast, internet connection, etc. However, we will look into the issues you mentioned concerning the front desk and water pressure. We will work hard to correct these issues. We do hope you will give us a chance in the future. Thanks again. More

Houston, Texas
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 21, 2014

Work takes me to Brownsville often and knowing that they're remodeling this hotel makes me happy because it's affordable and I love staying at new places. What I really love about this hotel in the carrying staff and the soothing view from window toward the water. I also have a chance in the morning to go for a simple jog... More

Was this review helpful? Yes 1
HIE_Brownsville, Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thanks so much for your kind thoughts and thorough review! We are thrilled to know we are your go-to hotel in Brownsville. It's wonderful to know we are meeting all your expectations. Like you, we are excited about our renovation and are confident we will look great. Thanks again for compliments! More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2014

Had an unscheduled overnight here for my business. Great place, Great staff, Good hotel. Very nice to us and very helpful. Thanks to the staff. Good breakfast and it was very hot and tasty. My people were very impressed.

Was this review helpful? Yes
HIE_Brownsville, General Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thanks for taking the time to provide your thoughts! We are glad to hear you were happy with your unexpected business trip. Our staff is dedicated to our guests so we are glad to know we met the mark. We hope to see you again! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 4, 2014

Only stay at this hotel if you make a habit of packing your own ear plugs otherwise you'll be hearing horrible karaoke and loud music ALL NIGHT LONG! Plan on getting a poor quality of sleep Thursday - Saturday night. No help offered by hotel staff!!! Just a kind "well mam there is no sound ordinance that I'm aware of... More

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HIE_Brownsville, General Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thank you for your feedback. We are sorry to hear you were unable to rest while here. We know it is important to provide a quiet environment. While we do make contact with the bar across us, it is difficult for us to control their noise level. We apologize for your bad experience with us. More

Poteet, Texas
Top Contributor
68 reviews 68 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 18, 2014

What does a traveler need most? A clean comfy room to relax in with a bed that provide solid comfort and a breakfast to keep to going on your way. This hotel provides that and is lovely despite that it is undergoing some renovations but it did not deter from a good night sleep and enjoying the excellent breakfast offerings.... More

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HIE_Brownsville, Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Thanks for your kind words! We know how important it is for our guests to feel at home so we are delighted to know you enjoyed our breakfast and rooms. We hope you come back to check out our hotel once it's completely renovated. It's going to be beautiful! Thanks again! More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 25, 2014

This comes very close to being one of the very worst hotels we've stayed at ever. The only good mark with the stay was the night individual we dealt with. The rest of the service was horrible!!! The first day we called for towels because our room only had two towels and it was a double bed room. We are... More

Was this review helpful? Yes 2
HIE_Brownsville, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

We are very sorry to hear about your disappointing stay at our hotel. This is not the kind of service we are known for or aspire to offer. We will definitely regroup as a team to discuss how to better handle these situations and be prepared for our guests. Once again, we apologize for falling below your expectations and thank... More

Menasha, Wisconsin
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 6, 2013

We arrived early evening after a very long day in the car. We greeted with a welcoming smile. We had a car top carrier on the car and were concerned about security. Tom, the gentlemen at the desk, suggested we park the car in the atrium, so he could keep an eye on it for us for us. In addition... More

Was this review helpful? Yes 2
HIE_Brownsville, Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

We are delighted to hear such wonderful remarks about our front desk clerk! We always strive to provide the best possible service and are glad we were able to accommodate your needs. We're pleased to know your stay was great. Thanks for your feedback! More

Top Contributor
152 reviews 152 reviews
43 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed September 13, 2013

I needed a room for one night and I was pleasantly surprised after seeing the outside of the hotel. The hotel is in a neighborhood that didn't make me feel very comfortable but the hotel was very nice inside after I got in. I didn't like being put at the end of the hall since I was a single female... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brownsville, responded to this review

Dear DonnaKronmiller, Thank you for taking the time to convey your comments regarding your recent experience with us. We are delighted about your positive comments with our facilities and the service you received. It is always our goal to provide the best possible service and create memorable experiences and on this occasion we apologize we did not exceed your expectations... More

London, United Kingdom
Top Contributor
90 reviews 90 reviews
45 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 11, 2013

For a Holiday Inn Express this place was better than normal The staff was very friendly and I was greeted in a pleasant manner by them all. I was there for a week and a half and every thing went smoothly. The breakfast is the standard fare and the beigles could be cut better. The room had plenty of sockets... More

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Additional Information about Holiday Inn Express Hotel & Suites Brownsville

Address: 1985 North Expressway, Brownsville, TX 78520
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Brownsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brownsville 2.5*
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Also Known As:
Brownsville Holiday Inn
Holiday Inn Brownsville

55 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Brownsville is located next to Expressway 77/83 South. We are minutes away from Sunrise Mall, Gladys Porter Zoo, and a driving range. All of our one-room suites have been recently renovated for your comfort. Hotel features include complimentary transportation to and from the Brownsville/South Padre Island Airport, hot breakfast, high-speed Internet (wired and wireless), 'Social Hour' Tues. & Wed. from 5:30 to 7:30, and free local phone calls. There is also an outside heated pool and hot tub overlooking the resaca. Visit Brownsville, TX and Stay Smart at the Holiday Inn Express!The hotel is undergoing a property-wide renovation only during business hours from January 1 - June 1, 2014. ... more   less 
Number of rooms
74

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