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Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen

2.5 of 5 13425 Brookhaven Drive, Corpus Christi, TX 78410
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Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen
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Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen
Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen
Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen
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38 reviews from our community

Traveler rating
    21
    8
    4
    1
    4
See reviews for
18
2
3
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Floresville, Texas, United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 3, 2014

I stay here at length, ten days at a time for business. During that ten day stay, I generally reserve a room for the following week. Front desk checked and confirmed a king size available, third floor. When I arrived after a lengthy drive, I'm informed the manager changed my room without notification to a first floor handicap room. I'm... More 

Was this review helpful? Yes
Renai B, General Manager at Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen, responded to this review

Thank you so much for your candid review of our hotel. We would like to apologize for the overall dissatisfaction you had experienced because of the change in room type. We take full responsibility for it and are very sorry it resulted in the loss of your business. We take the confidence our guests place in us seriously and work... More 

Frisco, TX
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2014

I stayed here on business and thought it was one of the nicest and cleanest Holiday Inn Express hotels I have stayed at. The hotel is fairly new, and it is immaculate.The rooms are large with outstanding bedding, TV reception and with a spacious and well designed bath and vanity area. The exercise room was nothing special but the equipment... More 

Was this review helpful? Yes
Renai B, General Manager at Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen, responded to this review

Dear Craig C, Thank you for submitting your review of our property! We appreciate the time and the detailed review of your stay with us. All feedback is important to us and we will definitely look into the internet speed issue to make sure it isn't a reoccurring problem. We hope to see you again soon. Best Regards, Renai Burriola... More 

1 review
5 of 5 stars Reviewed August 17, 2014

Had excellent experience at this hotel. I would rate this a 5 star establishment from the GM Renai, to the entire staff. the entire hotel from inside and out is absoloutely excellent. Grounds are well maintained. Hospitality from the staff is a 10 point review. 100 percent positive results and reactions from this facility.

Was this review helpful? Yes
Renai B, General Manager at Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen, responded to this review

Dear Chris B, Thank you so much for taking time to submit your review of our property! Our team will be very pleased to hear your comments regarding your stay with us. We strive daily to provide a memorable experience for each and every guest and it's awesome to hear that we succeeded with your stay! We hope to see... More 

San Marcos
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 11, 2014

We stayed at this Holiday Inn Express because it was close to my son's basketball tournament in Bishop and close to family in Robstown. It was also close to the Nueces County Convention Center where the Gun Show was held. There was a Wal-Mart across the street too. The hotel was clean, new & quiet. The breakfast was fine. The... More 

Was this review helpful? Yes
Renai B, General Manager at Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen, responded to this review

First of all, thank you for staying with us and taking time to provide your feedback! We are extremely happy that you enjoyed your stay and appreciated our close proximity to your events. We hope to see you again should you find yourself in our area. Best regards, Renai Burriola General Manager More 

Indianapolis, Indiana
Top Contributor
86 reviews 86 reviews
61 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 21, 2014

In the elevator, there is the "Dear Valued Guest" letter that promises to deliver the best service ever. The staff here definitely kept their promises! I have been blessed to stay at so many HIE locations that exceed the standards, and set them. HIE Corpus Christi is one that has raised the bar even HIGHER! The staff were amazing! It... More 

Was this review helpful? Yes
Renai B, General Manager at Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen, responded to this review

Thank you so much for taking time to share your thoughts about your recent stay with us! As a team, we are extremely pleased to hear that we set the bar HIGHER for other properties such as ours. It truly does take a dedicated staff that loves their jobs and environment to make sure each guest receives a wonderful stay.... More 

Arlington, Texas
1 review
5 of 5 stars Reviewed February 10, 2014

I have stayed at many Holiday Inn"s and Holiday Inns Express and i have to say this is the best hotel i have stayed at. Very clean, friendly staff and love the little mini store, lots of choices. To the mangagement team great job you have an excellent team. I was very impressed with the Breakfast. Lots of great choices,... More 

Was this review helpful? Yes
Renai B, General Manager at Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen, responded to this review

Thank you so much for your review! We do have a wonderful team and it is highly motivating for each one of us to see a review like yours. Susie G. does an awesome job in our breakfast department and will be pleased to see your comments. Thank you for staying with us and we hope to see you again... More 

Houston, Texas
1 review
4 of 5 stars Reviewed October 31, 2013 via mobile

Rooms very roomy and nice. Very nice staff. Breakfast choices are good but need more healthy choices. Also flavor creamers would be nice. The lady that was attending to the breakfast was very friendly and made us feel at home. I have traveled and stayed at many hotels and this one is far the best one i have seen. Very... More 

Was this review helpful? Yes
Renai B, General Manager at Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen, responded to this review

You're candid review is very much appreciated! We strive daily to provide a hotel that our guests love and your comments will help us to achieve our goal! Since your stay, we have added flavored creamers to our breakfast bar to give that added touch due to your feedback. Thank you again and we hope to see you in the... More 

Bulverde, Texas, United States
Top Contributor
78 reviews 78 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 30, 2013

Located around Five Points, the hotel has lots of choices for restaurants and stores. The room was huge. Like I could have done a gymnastics floor routine in there! A family of four would not be tripping over each other. I did notice that the door doesn't shut on its own so be sure to pull the door behind you!... More 

Was this review helpful? Yes
Renai B, General Manager at Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen, responded to this review

Thanks for taking the time to tell us about your stay. All of your suggestions are exellent and will be given much consideration, especially on the fitness center equipment. The door issue has been addressed and corrected. Once again, thank you for taking time to submit your review as it helps us to improve! More 

Katy, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 27, 2013

This hotel is very understaffed. Customer service is horrible. Property dirty with trash and kids running all over the place. They had a graduation party going on and so many kids and unsupervised. Staff was never at the desk, and phones ringing off the wall. The elevators hadspilled coffee, etc...On sunday morning breakfast would of been good if only we... More 

Was this review helpful? Yes 2
Renai B, General Manager at Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen, responded to this review

Thank you for submitting your review regarding your stay with us. We appreciate you taking the time to bring this matter to our attention. We are also very sorry for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate the candid feedback... More 

Alice, Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 24, 2013

The room I was in had paper thin walls in which I could hear the people at the next room talking. Stayed two nights and had to deal with loss of electricity on the last night and room temperature was stuffy, reconnected about 9am. Doors slamming all morning long and noisy. The breakfast was cold due to lack of electricity... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen, responded to this review

Dear Andrea S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the noise and loss of electricity during your stay. I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our hotel. We hope you... More 

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Additional Information about Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen

Address: 13425 Brookhaven Drive, Corpus Christi, TX 78410
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Corpus Christi
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Corpus Christi NW-Calallen 2.5*
Number of rooms: 71
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Also Known As:
Holiday Inn Express Hotel And Suites Corpus Christi Nw-Calallen

26 photos of this hotel

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