The room I was in had paper thin walls in which I could hear the people at the next room talking. Stayed two nights and had to deal with loss of electricity on the last night and room temperature was stuffy, reconnected about 9am. Doors slamming all morning long and noisy. The breakfast was cold due to lack of electricity... More

Stayed one night, staff friendly and room was very clean. Price was a little high for me, but it was late and they did come down a little. Breakfast was great. Many options. The area was around hotel looked safe. Would stay there again when going pass there again.

WOW!!! Take your Vitamin K if you plan on staying at the HIE CC NW-Calallen. Doors were slamming well after 12:30a.m. and it started again just before 6a.m. When I first walked into my room I felt a bite on my ankle. Noticed a spider in the sink when I was in the bathroom. But the room appeared clean...although I... More

Good free breakfast and dinner (M--F) with free beer! Manager, cook and staff went the extra distance to mail packages, make a vegetarian breakfast and smooth out small issues. Friendly and clean. Would return again.

Relatively new hotel, well situated with shopping and decent eating nearby. Staff very pleasant to deal with. Went to fetch my wife some coffee about 5 AM and the lady at the desk said the coffee was a bit old and if I could wait a couple of minutes she would brew some fresh. Nice touch, as my wife's day... More

not in a noisy location and a quick 15 minutes down the freeway to Shoreline Drive. The Pool area and the rear of Hotel is very private and sheilded from the surroundings. Also I met the Manager Laura and she went out of her way to show apprecation for the Hotel Guest.

This was one of the far most best hotel I have ever stayed. The breakfast was awesome plus the staff made you feel so welcomed. I was not able to get the lady's name that was doing breakfast on Sunday August 12th, but she really touched my heart. She had it greatly stocked and made sure everyone was happy. The... More

Can't say enough about how professional and friendly the staff is at this hotel. The manager of the hotel is very gracious and you will see her walking around greeting guests and checking on day to day hotel operation. The hot breakfast is great and they do not advertise the fact that Monday-Thursday there is also a good manager's reception... More

This is one of the best Holiday Inn express I have stayed in. The staff, the rooms and the Breakfast was great. We will be back again soon.