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All 8 Oxon Hill hotels

The Westin Washington National Harbor

4.0 of 5 Hotel   |   171 Waterfront Street, Oxon Hill, MD 20745
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63%
Ranked #5 of 8 hotels in Oxon Hill
A recent review
3 of 5 stars reviewed 3 days ago
mrsean40 Baltimore, Maryland
  • Overview
  • Reviews (287)
  • Photos (52)
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  • Room tips (92)
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287 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Nice to have a harbor view room and good bar service first night of stay. Both the bar and the hotel room had great views, but the rest of stay was subpar for a hotel of this nature. Hallways dirty and stained, noisy rooms and common areas. Waited one hour for a single drink at the bar, lack of amenities... More

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. We are sorry to hear that we let you down and did not meet expectations. We do hoppe you will return, as your experience is atypical, and not of our usual experience. More

Schenectady, New York
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

nice place. pretty good location. room service was excellent. only problems we had were the number of towels and washcloths received daily were always a different number. the last night we were there someone must have been having a party in their room and sound was coming through the vent. we taped cardboard over it and that took care of... More

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for the coments. We will share them with the staff, as they like to hear that their efforts are noticed. Please come again. More

El Paso, Texas
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice small hotel with some of the feel and amneties of the big hotels. There is no parking available. Parking lot is $12/night half a block down, no big deal a 30 second walk. Nice restaurants around and small retail stores.

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review of the hotel. We are happy to see that you enjoyed your stay. We do hope to see you again the next time your business brings you to the harbor. More

Hoboken, New Jersey
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Westin in National Harbor is in a great location. It is right on the pier by the Ferris wheel and is a quick 5 minute walk to the large gaylord national harbor where large conferences are held. There is also a ton of shopping, bars and restaurants all within walking distance. The hotel is about 20 minutes from the... More

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to review the hotel. We are pleased to hear of your satisfaction with your stay. Please come back and visit with us again in the future. More

Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here with my kids for one night on a DC sightseeing trip. So glad I paid half price on Hotwire, because it's totally not worth it for full price. The front desk staff is not very nice. Prior to my arrival, I was told that there were plenty of king rooms available. When I arrived, I was told that... More

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. We have discussed your issue with the front desk agant and heard what he had to say. Again, we do thank you for your comments. More

Washington DC, District of Columbia
Top Contributor
55 reviews 55 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 1 week ago

Not exactly what one would expect from a Westin. Checked in a bit earlier than usual as had a meeting at 8am in the hotel. Not room was available which I can understand however when i returned at 6pm was given the worst room in the house overlooking a wall (see pic) and next to the air handling unit (so... More

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. In researching your issues, it seems that there is some incomplete information in the review. Being an SPG member does assure you certain benefits when you book on the SPG website. Going off the site to a third party, one forfiets the benefits such as points and preference. There is also a status factor which... More

New York City, New York
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not quite up to the usual Westin standard. The litany of issues includes: loose magnified/lighted mirror in bathroom (like about to fall off wall), running toilet (flapper did not close properly), no lock on bathroom door or separate toilet stall, two burnt lightbulbs, damp carpet by window, messy housekeeping... On the plus side: free bottle of water, empty fridge to... More

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for taking the time to write a review of the hotel. We will discuss your comments at our weekly operations roundtable. More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay was very enjoyable. The hotel was a short cab ride from the Reagan national airport. I was greeted very warmly upon arrival and was even upgraded to a suite. The gym is very nice which is typical for the Westin workouts. There is no club lounge would be the only negative thing I could say about the property.... More

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your comments. We are happy to hear you enjoyed your visit. We do hope to see you again in the future. More

Seattle, Washington
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently attended a national conference at the Gaylord Conference Center, but didn't want to stay at the conference hotel. The Westin was recommended, and it's proximity, service, room quality and overall location was exactly what I wanted. Staff was very friendly and always inquired what they could to assist. The bartender, Super, was fantastic...makes a perfect pomegranate martini! Comfortable... More

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WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

Thank you for your review. We are glad you enjoyed your stay and hope to see you again when you visit the Harbor. More

Chicago, Illinois
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We stayed at Westin National Harbor for around 5 days & nights and our experience was nothing less than terrible. - Very small rooms - Housekeeping is pathetic - Staff is very unfriendly - Many hidden costs (Tourism charges, hospitality charges) - Horribly slow wi-fi - No breakfast included I was charged USD 387 per night and I so felt... More

Was this review helpful? Yes
WestinHarbor, Guest Relations Manager at The Westin Washington National Harbor, responded to this review

We aree sorry you did not enjoy your stay. The review was not our expected response. There are other alternatives, less expensive, where some sort of a breakfast option is included in the price right here inthe harbor. More

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Additional Information about The Westin Washington National Harbor

Address: 171 Waterfront Street, Oxon Hill, MD 20745
Phone Number:
Location: United States > Maryland > Oxon Hill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Washington National Harbor 4*
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Also Known As:
The Westin Washington National Harbor Hotel Oxon Hill
Westin Oxon Hill
Westin Hotel National Harbor
Oxon Hill Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Rising up on the shores of the scenic Potomac River, The Westin National Harbor looks out over views of our nation's capital and its many landmarks. ... more   less 
Number of rooms
195

Questions & Answers

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1 question
7 days ago

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