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Holiday Inn Express Salt Lake City Downtown

3.0 of 5
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206 South West Temple, Salt Lake City, UT 84101 (Formerly Shilo Inn Suites Hotel)
Holiday Inn Express Salt Lake City Downtown
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Ranked #54 of 74 Hotels in Salt Lake City
A recent review
5 of 5 stars Reviewed August 18, 2008
shamrocktie Eau Claire, Wisconsin
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277 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Express Salt Lake City Downtown
See the most recent reviews
Eau Claire, Wisconsin
1 review
5 of 5 stars Reviewed August 18, 2008

I just completed my stay at the Shilo Inn/Suites in Salt Lake City for the SendOutCards National convention, August 13-15, 2008. I was very pleased with the overall experience, from the free airport shuttle ride, courteous and friendly staff, the room price and acomodation value. A couple of other things I was pleased with was the complimentary continental breakfast provided... More 

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MICHIGAN
1 review
4 of 5 stars Reviewed May 28, 2008

We stayed at Shilo Inn Suites Hotel in Salt Lake City as there was a conference we attended at the Salt Palace. Our room was very nice and it was clean. The service was excellent upon check-in and they continued to be helpful during our four -day stay. We had prompt service to and from the air port. Our breakfast... More 

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Piedmont,SC
1 review
5 of 5 stars Reviewed May 26, 2008

I was here for a SGNA conference last week and thoughly enjoyed our stay at your hotel. Most of our pictures involved the staff who was very friendly and helpful.Extra thanks to djana at the front desk and Richard. Jen in the restaurant and Michael in the lounge.This was my first visit to Salt Lake, and would love to bring... More 

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Oregon
1 review
5 of 5 stars Reviewed May 23, 2008

I recently stayed at the Shilo Inn in Salt Lake City for a full week. The hotel is very clean and well kept. The rooms are amazingly quiet and private. The work out room is small, but adequate. I enjoyed the pool and spa very much. Having breakfast included in my daily rate make getting up and to my conference... More 

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Georgia
1 review
4 of 5 stars Reviewed May 17, 2008

Overall the stay was nice and comfortable. The staff was very curteous and helpful. The pool and spa were wonderful a definite plus to the stay.

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butte montana
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 26, 2008

We stayed at the Shilo Inn during the month of August 2008. On the plus side, it is in the heart of SLC, right across the street from the Delta center. Also,the hotel has a glass elevator with a great view! A beautiful lobby with very nice employees. The pool area was nice. On the negative side, we arrived there... More 

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slcshilo, Manager at Holiday Inn Express Salt Lake City Downtown, responded to this review

Dear Pinky2311, thank you for taking the time to share your comments regarding your stay with us. Your feedback is important and appreciated. We definitely fell short of providing the quality service that Shilo Inns is known for and our staff apologizes for your experience. Our ongoing training has been focused on assuring that your experience will not be duplicated.... More 

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 11, 2008

Older hotel, but right across from the Salt Palace. Elevators extremely slow, so use the glass one on the front -- most people don't know it is there! Maid service is not the best....we wanted sheets changed, but they didn't (we did not place the card on the bed to request that we keep them). Laziness?, or in all fairness... More 

Was this review helpful? Yes 1
Boca Raton, FL
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed January 2, 2008

Here is the thing: On a surface this hotel offers everything you might desire. But, in a reality, it is all done very poorly with minimal effort/ class. On arrival, I phoned the hotel for the shuttle - and it arrived within decent time. The check in was Painful - only one person working, and was super slow. There was... More 

Was this review helpful? Yes 2
houston
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 27, 2007

The hotel was in a great location to do family history, but the experience after we returned home and received another charge on the credit card for almost $200.00 more and the information as to why didn't make sense, late check out was one, that we checked out at 130p , opps how's that! Our Flight left at 1252p, had... More 

Was this review helpful? Yes 1
Idaho
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 5, 2007

My stay at SLC's Shilo was anything but perfect or even pleasant for that matter. My horror was soon spotted upon climbing into bed after taking my handicapped son to a local hospital for testing. There was human BM on the bedspread ( I know this 'cause I was stupid enough to smell it)! This occurred during 11/28/2007. It took... More 

Was this review helpful? Yes 2
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