We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 75 Salt Lake City hotels

Shilo Inn Suites Hotel

3.0 of 5 Hotel   |   206 South West Temple, Salt Lake City, UT 84101
Hotel amenities
Save Saved
You added Shilo Inn Suites Hotel to your Saves list
Shilo Inn Suites Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
48%
Ranked #56 of 75 hotels in Salt Lake City
A recent review
5 of 5 stars reviewed 1 week ago
KaylaP432 Columbus, Ohio
  • Overview
  • Reviews (237)
  • Photos (33)
  • Amenities
  • Q&A
  • Room tips (26)
  • Location
  • More
Write a Review

237 people have reviewed this hotel

Traveler rating
    39
    64
    62
    50
    22
See reviews for
52
56
33
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

What a nightmare! First of all the parking there made me pray to god a superhero was going to appear around the corner to escort me to the hotel. Once inside I felt like the lobby was a little dated like the 40's. The room was okay until I looked in the sink and noticed several hairs. The decorative pillow... More

Was this review helpful? Yes
Michael H, Sales Coordinator at Shilo Inn Suites Hotel, responded to this review

Thank you for your feedback, as any information we gather helps us to improve our guest experience. I was upset at hearing about your room's condition, as it was not up to our own standards. I will be making the housekeeping supervisors aware of your experience. We do apologize for the parking inconvenience. As you yourself noted, our hotel lobby... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I walked into this hotel not having a reservation and being stranded in salt lake city., The young man at the Desk, (Think I heard someone call him Kevin) was very friendly and helpful. As soon as I explained my situation he assured me that he would take care of me and got me checked in very quickly. I was... More

Was this review helpful? Yes 1
TravelingFamilyGal, Director of Sales at Shilo Inn Suites Hotel, responded to this review

Thank you for choosing Shilo Inn hotel for your recent stay! We truly appreciate your feedback on TripAdvisor. We are glad to hear that although you did not have a reservation, our staff member was friendly and helpful in providing a speedy check-in. We are also thrilled to hear you enjoyed our complimentary hot American breakfast. We are actually in... More

Brisbane, Australia
Top Contributor
61 reviews 61 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

I only stayed one night here but the staff were friendly and helpful, My room was a decent size but what I did like about this hotel is there 24 hour gym and pool area I made good use of there gym after arriving late in the afternoon and after finding a place to eat and a bit of sightseeing... More

Was this review helpful? Yes 1
TravelingFamilyGal, Director of Sales at Shilo Inn Suites Hotel, responded to this review

Thank you for choosing our hotel for your stay last September! We are pleased to hear that our staff were friendly and helpful. We are glad to hear you took advantage of our 24 hour gym and indoor pool area. Our hotel is in the process of renovating our guestrooms & public spaces. Later this year we will be doing... More

Twinsburg, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Really weird experience. I had reservations for a five night stay and after the first night I had personal reservations about ever staying here again. I will not. The room looked decent and the desk staff was pleasant but that's where the fun ended. While the beds were comfortable I quickly became concerned about housekeeping. After our first night we... More

Was this review helpful? Yes 2
Pamela E, Manager at Shilo Inn Suites Hotel, responded to this review

We appreciate you coming forward with your concerns and wish to offer our sincerest apologies for your experience not meeting your highest satisfaction. Unfortunately, we (Managers) were not properly made aware of your concerns and wish to remedy your experience at our hotel. We have met with each party involved and are taking proactive measures to prevent future concerns such... More

Jackson Hole, Wyoming
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel was under construction, but they were very clear about the working times, so we knew what to expect. What stood out to me most of all was their customer service. They went above and beyond what I ever expected to make sure that my stay was pleasant. The front desk staff was very helpful & so willing to... More

Was this review helpful? Yes 1
TravelingFamilyGal, Director of Sales at Shilo Inn Suites Hotel, responded to this review

Thank you for choosing Shilo Inn Salt Lake City for your recent. We greatly value your feedback on TripAdvisor and we are pleased to hear that your stay was pleasant. It's true that our hotel is currently undergoing renovations. Renovations are currently taking place on the 2nd, 11th and 12th floors Monday - Saturday from 7 a.m. - 7 p.m.... More

Doncaster, United Kingdom
Top Contributor
59 reviews 59 reviews
20 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We drove around the block a few times looking for the hotel. We couldn't see the hotel's sign due to trees obscuring our view from road level and some of the street names didn't match Google Maps streetnames. We checked in and parked the car in the last space in the small surface car park. The multi storey car park... More

Was this review helpful? Yes
Michael H, Manager at Shilo Inn Suites Hotel, responded to this review

Thank you for taking the time to write about your experience with us on TripAdvisor. We appreciate the feedback. We appreciate your kind remarks regarding our great location comfortable rooms. We also appreciate your feedback concerning renovations and limited parking. We agree that our rooms are a bit dated, which is why we are so excited for this renovation to... More

San Francisco, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Mgr. took the time to work out a credit card problem, thanks. Room was great, TV fine. Parking provided. Excellent rate, remodeling so I hope they keep a good rate. Other hotels downtown are overpriced, way overpriced. Good eating place. The worst exercise room I have ever been in; well, I walk in, got on the walking treadmill, nothing, and... More

Was this review helpful? Yes 1
TravelingFamilyGal, Director of Sales at Shilo Inn Suites Hotel, responded to this review

Thank you for taking the time to write about your experience with us on TripAdvisor. We appreciate the feedback. We are glad to hear your compliments regarding our affordable guestrooms and we are happy to hear that our Manager resolved the credit card issue. Thank you for the feedback concerning the fitness center and indoor pool. Our property recently we... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Stinky rooms and bad construction. Wish I had know about the construction in advance. Location is great, I only hope that the renovations and branding as a holiday inn express will improve this hotel for guests in the future, but I won't be returning.

Was this review helpful? Yes 1
TravelingFamilyGal, Director of Sales at Shilo Inn Suites Hotel, responded to this review

Thank you for your recent feedback on TripAdvisor. Please know that your feedback is very important to us. Please feel free to contact me directly so that we can resolve the problems you experienced during your stay. Your satisfaction is very important to us. Please know that we've made every effort to make the public aware of our renovations. We've... More

Pinehurst, North Carolina
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Oh my gosh. I never like to say anything negative. But in this case, you HAVE to be sure to read this review. On driving up to the Hotel, it seemed like it was older, but in a quaint type of old. I hope you know what I mean. Upon entering, we realized that it was not quaint, but just... More

Was this review helpful? Yes
TravelingFamilyGal, Director of Sales at Shilo Inn Suites Hotel, responded to this review

Thank you for taking the time to write about your experience with us on TripAdvisor. Please know that your satisfaction is very important to us and we appreciate your honest feedback. We are happy to hear you had a smooth check-in and that your family enjoyed our complimentary hot breakfast. We also appreciate your comments regarding the age of our... More

Boise, Idaho
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

My family of 5 just stayed at the Shilo Inn for 4 nights. Great location, however, the first words out of my mouth when I opened the door to room 319 were "is that B.O.??" Not a good sign. My 9 yr old and I actually had to go buy air freshener. Not good. I had to go ask for... More

Was this review helpful? Yes 1
TravelingFamilyGal, Director of Sales at Shilo Inn Suites Hotel, responded to this review

Thank you for taking the time to write about your experience with us on TripAdvisor. I also invite you to contact us directly, so that we may resolve the issues to your satisfaction. Please know we are committed to ensuring the satisfaction of every guest. We are glad to hear your compliments regarding our great location. However, we are disappointed... More

Owners: What's your side of the story?
If you own or manage Shilo Inn Suites Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Shilo Inn Suites Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shilo Inn Suites Hotel

Address: 206 South West Temple, Salt Lake City, UT 84101
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shilo Inn Suites Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Cheap Tickets, Tingo, BookingOdigeoWL, Despegar.com, Agoda, Priceline, Hotels.com, Otel and Venere so you can book your Shilo Inn Suites Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shilo Inn Hotel
Shilo Hotel Salt Lake City
Shilo Inn Salt Lake City
Salt Lake City Shilo Inn
Shilo Inn Suites Hotel Salt Lake City, Utah

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
View from room (3)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
We are currently undergoing extensive updates to our guest rooms and exterior of the property. Upon completion, we will officially become a Holiday Inn Express. Free parking is available on a first come, first serve basis. Parking is limited due to ongoing construction. ... more   less 
Number of rooms
200

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer