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Hotel class 3.0 of 5
206 South West Temple Street, Salt Lake City, UT 84101
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Reviews you can trust

60% Recommend
3.5 of 5 stars 62 reviews
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All (62)
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Top 3 In SLC
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4 of 5 stars
Trainbull   1 contribution
H Hawaii
Nov 19, 2009 | Trip type: Business New

Dear Fellow Travelers, The Shilo Inn in Salt Lake City, Utah, is wonderful. It starts from the warmth you feel from the staff here. My traveling companions and I really enjoyed Auntie Kris. She runs and owns "Krewson's", the Hotel restaurant. Not only is the restaurant Hawaiian themed, but Auntie Kris, the proprietor is gracious and attentive to all of... more

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1 of 5 stars
CamaroGirl3   1 contribution
Salt Lake City
Nov 16, 2009 | Trip type: Business

Although we do not stay at the hotel, we work nearby and we have frequented the restaurant for the past five or six years. Every winter it is the same. The hotel does not fix the heat to the restaurant. They have space heaters in the restaurant area but the space is too large for them to heat the area... more

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3 of 5 stars
stilldrifting   1 contribution
Northern California
Oct 11, 2009 | Trip type: Solo travel

Hotel is shabby in lobby and elevators. Glass elevator has been out of service since last visit in August. Rooms are clean . Walking distance to Morman Temple, restaurants and shopping. The hotel is a good value though outdated. more

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3 of 5 stars
Cherokee125   2 contributions
East Amherst ny
Oct 7, 2009 | Trip type: Business, Solo travel

The front door is directly across the street from the Salt Palace convention center. Very nice to just walk across the street. Room was nice and average with a refrigerator and microwave. Televisions are outdated. Free wifi throughout the building . Numerous complaints about the front desk staff. elevators sloooow. Free breakfast got lots of complements and breakfast staff very... more

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1 of 5 stars
oregonman   2 contributions
Oregon
Jul 27, 2009 | Trip type: Business, Solo travel

This hotel is absolutely revolting.....not only is it outdated but the staff is horrible as well. I had an issue and spoke with the front desk "supervisor" Savannah. This GIRL looked like she was 12 and she had about as much customer service and managerial skills as a rock. She was very unhelpful and acted as though I was putting... more

Management response from
Shelly Quintana, Manager

Dear Oregonman, thank you for taking the time to share your thoughts regarding your stay. On behalf of the management and staff I personally want to extend my sincerest regrets that our service did not meet your expectations. Shilo Inns is committed to providing our valued guests with the highest standards for clean and comfortable rooms while providing excellent service....

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3 of 5 stars
mel_nz_9   14 contributions
NZ
Jul 7, 2009 | Trip type: Couples

We stayed here for 1 night after experiencing the Shilo inn at Twin Falls. While we didnt find it quite as good, it was still nice. Our room was a good size, bathroom was fine and we could see our car from our room which quite good. Close to the sights we were interested in and esy to find. Nice... more

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3 of 5 stars
EasyToPleaseNOT   4 contributions
Boston
Jul 1, 2009 | Trip type: Family

The front desk and housekeeping staff were Utah friendly, but they just couldn't make up for the declining nature of this hotel. The first problem you'll notice is that there are only two elevators to serve 200 rooms on 12 floors. To make things worse, there is no service elevator, so your most frequent companions all day long will be... more

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5 of 5 stars
BorisVar   2 contributions
Dover NH
Jun 5, 2009 | Trip type: Family
0/1 found this review helpful

I don't believe I ever wrote a thank-you note to the hotel. But this time I did. And this is what I just left in the feedback form at their website: "Your SLC hotel is awesome! Our family travels a lot around the world, so I can compare. You have many attributes of 4-star hotel at 3-star price. 24hr(!) pool/sauna/jacuzzi... more

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2 of 5 stars
BoiseBusygal   1 contribution
Boise
May 15, 2009 | Trip type: Business, Solo travel

I cam not really expected the ritz considering the cost was $100 per night. My company is on a budget cruch due to the economy so we switched from the Hilton. I arrved and went to my room. There was a horrible load noise and it turns out they put me by the generator for the whole building. I got... more

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1 of 5 stars
anonymousfromlondon   10 contributions
london
Mar 28, 2009 | Trip type: Couples

We stayed here for three nights as part of a ski package. We arrived around 8.30pm and it was great that there was an airport shittle to pick us up which is complimentary. Here is the summary and our problems with the Shilo below if you are interested The beds are fine, its clean, its very 70's but is severley... more

Management response from
Shelly Quintana, Manager

Dear anonymousfromlondon, Thank you for taking the time to share your comments. We sincerely apologize about the problems you experienced with the condition of your guest room. We have also reviewed and implemented a better process in regards to our ski package and now have plenty of lift tickets always available. Since your stay, we have made improvements to our...

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Shilo Inn Suites Hotel Also Known As

  • Shilo Inn Hotel
  • Shilo Hotel Salt Lake City
  • Shilo Inn Salt Lake City
  • Salt Lake City Shilo Inn
Address: 206 South West Temple Street, Salt Lake City, UT 84101