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Holiday Inn Express Salt Lake City Downtown

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206 South West Temple, Salt Lake City, UT 84101 (Formerly Shilo Inn Suites Hotel)
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Holiday Inn Express Salt Lake City Downtown
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155 Reviews from our TripAdvisor Community

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Grand Forks, North Dakota
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I absolutely loved this hotel. Reading the reviews I was worried about parking availability, but it was not an issue. You do have to pay daily for parking ($10/day). I booked with hotwire, and usually this means a pretty average or below average room. With this hotel, the room they put us in was amazing! Top floor, comfortable beds, spacious,... More 

Helpful?
Thank Laura G
Los Angeles, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for a business trip and would come back again. It's right near two malls and the museum, in addition to many other things. The breakfast is great and the people that work there were really friendly and accommodating. I liked the size of the rooms and how clean they were. Definitely a good find and affordable too!

Helpful?
Thank sjkash1
Management response:

Dear sjkash1, We are so happy to hear you enjoyed your stay with us. We look forward to your next stay. Best Regards, Danitza Smith More 

Orlando
Level Contributor
221 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are clean and big. Everything seemed new and modern. Attractive lobby and very functional rooms. Location is convenient to everything downtown. One of the best HI Express I have stayed at. The cinnamon rolls are to die for. Free breakfast is standard fare, but set in a nice big open space. Overall very nice hotel.

Helpful?
Thank Floridagator
Management response:

Dear Floridagator, Thank you very much for sharing about your great experience with us. Our hospitality team members always love hearing great reviews like this. We hope to see you next time you are in town! Best Regards, Danitza Smith More 

Las Cruces, New Mexico
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love all holiday inn express hotels but this is a extra fabulous one. They keep the pool and spa open 24 hours! That is the best part, especially in the winter if you ski all day then go to dinner and then want to sit in the spa at 11:00pm you can. The place is so clean. There was... More 

Helpful?
1 Thank Keith C
Management response:

Good Morning Keith C from Las Cruces, New Mexico and Happy Friday! What an incredible review! Thank you so much for your positive feedback and letting us know how much you enjoyed your stay. During the Winter, our 24 hour hot tub really is one of the best perks. We are so happy to hear that you go some use... More 

Level Contributor
121 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for couple days. This hotel have a great location. Is easy walking distance to any restaurant. There's couple restaurant around it , also the delicatessen near by for some snacks or deli type of place. Walked couple blocks only to the city creek and the temple area. The room it self looks brand new, modern, trendy, nice furniture,... More 

Helpful?
Thank LetsTravelForFun
Management response:

Happy Friday and Good Morning, Letstravelforfun! What a great username. Thank you very much for taking the time to give us your feedback. We did renovate from an older hotel, so we definitely worked with what we have to the best of our abilities. I am happy to hear that you enjoyed the breakfast and our guest rooms. Our hotel... More 

Grand Canyon National Park, Arizona
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

Nice new furniture and clean bathroom. The parking is ok and you do have to pay. It has a decent sized indoor pool. Blah TV service without PBS. Not sure how busy the place was when we visited, but I would not put guests on the second floor near the laundry room unless the place was booked. I also wish... More 

Helpful?
Thank Verge2
Management response:

Happy Holidays Verge2 from the Grand Canyon National Park in Arizona! Thank you very much for taking the time to give us your feedback from your recent stay with out hotel. Next time you are in the area, let us know and we will be sure to take care of you and make your 4 star rating jump up to... More 

Boise, Idaho
Level Contributor
20 reviews
4 hotel reviews
5 of 5 stars Reviewed December 21, 2015

This place was great! Only drawback was having to pay $10 to park, but it's downtown, so I should have expected that. Room was fresh and clean, pool and spa open 24 hours. Complimentary hot breakfast was a nice touch. Close to everything (Salt Palace, Temple Square, etc.) No issues at all.

Helpful?
Thank OpieF15E
Management response:

Hello OpieF15E from Saint Louis, Missouri! Thank you so much for this wonderful review! We are so happy to hear you enjoyed your stay with us. Please come see us again next time you are visiting our beautiful city. Happy Holidays and a great New Year! Erin Balserak Sales Manager More 

Nampa, Idaho, United States
Level Contributor
73 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed December 21, 2015

The downtown location is what appealed to us and why we made our reservation. This Holiday Inn Express has a huge shortage of parking. We had to pay to parking at nearby parking garages TWICE. They have a tiny, cramped parking garage and a little bit of parking outside. I asked the desk manager about it and he admitted they... More 

Helpful?
Thank Kurt W
Management response:

Good Afternoon Kurt W from Nampa, Idaho. Thank you for you recent review on our hotel and providing your feedback. If you would like to speak with our management team, we would be more than happy to explain the situations an issues you had with you stay. We wish you Happy Holidays and a Happy New Year. Erin Balserak Sales... More 

Box Elder, South Dakota
Level Contributor
120 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 19, 2015

I arrived just on midnight after circling a couple of times due to 2 GPS's not being able to find the place from the address. Finally called the hotel and got the cross street. Not the hotel's fault, but make sure you identify the building with the big green sign, you could easily end up at an apartment complex. There... More 

Helpful?
Thank Jorton
Portland, Oregon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 8, 2015

Had an awesome 2 days at this hotel. Exemplary service from every staff member, a fab breakfast with lots to choose from, excellent location, quiet & comfortable! Walking distance to many restaurants, shopping, Temple Square.

Helpful?
Thank Lori H
Management response:

Happy Holidays Lori H from Portland, Oregon! What a wonderful way to start this Wednesday. Thank you for taking the time to give us your feedback on your recent stay with our new hotel. It really must have been a good stay if it was better than home. That is definitely something we strive for here, a home away from... More 

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