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Salt Lake Marriott Downtown at City Creek

3.5 of 5
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75 South West Temple, Salt Lake City, UT 84101
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Salt Lake Marriott Downtown at City Creek
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Ranked #37 of 74 Hotels in Salt Lake City
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4 of 5 stars reviewed 1 week ago
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382 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

So close to Salt Palace Convention Centre , train station& shopping mall. Free wifi at the lobby & self laundry service also available . I love free flow healthy welcome drinks ( infussion drinks) so refreshing !

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are thrilled that you found our location and its proximity to the convention center and all that the local area has to provide convenient for your needs. We are also pleased to learn that you had an opportunity to enjoy our compliment wifi in the lobby and... More 

Gainesville, Florida (home of the Gators!)
Top Contributor
186 reviews 186 reviews
86 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall I really like this property. Great location and certainly some of the friendliest personnel I have come across at any Marriott. This is a far cry from the 1 star review I gave this property in 2012! And for the record, a 4 star in 2013, a 5 star in 2014 and now a 4 star! Overall a good... More 

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you so much for sharing an updated review of your experience! We are absolutely ecstatic that you felt your experience was a significant improvement over the one you had in 2012. It is disappointing to learn about the inconvenience you experienced as a result of a lack of hooks in the bathroom, and we appreciate your feedback regarding this... More 

Top Contributor
55 reviews 55 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location: the city and the surroundings clearly exceeded my expectations. I am not a shopper but was really impressed by the City Creek center. Also, restaurants, bars, bakery, barber, everything in walking distance, including Temple Square. Rooms at higher floors have great view (not ours). The hotel was clean, well decorated, and nicely maintained. Elevators were never slow despite... More 

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are thrilled that our location and its proximity to all that Salt Lake City has to offer exceeded your expectations. It makes us so happy that you found your accommodations clean and comfortable and that our staff was friendly and helpful throughout your time with us. Should... More 

Huntsville, Alabama
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stunningly beautiful, remarkably well designed property, with very polite and dedicated to serve staff. We enjoyed a very comfortable room, well controlled climate, and nicely equipped bath. Our bed was like the place troubles and worries go to die! Lay down on it and slip almost immediately into a most restful and relaxing sleep! Ice machine is the quietest I've... More 

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you so much for sharing a review of your recent stay with us. We are thrilled that you thoroughly enjoyed the aesthetics of the hotel and found your accommodations comfortable. In addition, it pleases us that you appreciated all of the details throughout our hotel, including our elevator and ice machine. Finally, we are pleased that you enjoyed our... More 

Top Contributor
68 reviews 68 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I recently stayed here for a conference. Everything went very well and the food was fantastic. I had a nice room on the 14th floor and great views and it was very quiet. The Hotel is located in a very nice area I felt safe as a single woman traveling. Many restaurants in the area where very good. The room... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you sharing a review of your recent stay with us. It makes us so happy to learn that you found your accommodations clean, quiet and comfortable, and that you enjoyed the view your room provided. In addition, we are thrilled you were able to take advantage of our location and its proximity to all that Salt Lake City... More 

Reston
Top Contributor
62 reviews 62 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The rooms were above average in cleanliness and details. The breakfast (concierge) was decent - although not great. Same went for the evening happy hour (getting drinks for regular bar prices, so not much happiness there. It was very centrally located and had a host of restaurants nearby to enjoy.

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for taking time to share a review of your stay with us. We are thrilled your accommodations exceeded your expectations in both cleanliness and amenities, and appreciate your feedback on our concierge breakfast and happy hour prices and selections. We hope that if you return to Salt Lake City in the future, we will have another opportunity to... More 

Saint Louis, Missouri
2 reviews
2 of 5 stars Reviewed April 20, 2015

Disappointed that this Marriott property couldn't guarantee two double beds for a family of four. When asked why they couldn't, was told...."policy....you might want to find another hotel that will". Hope to see a management comment, so I know who I can share this experience with.

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for taking the time to share a review of your time with us. We sincerely appreciate your feedback. While we are able to guarantee up to 75% of room types, after we reach that point, we are only able to try and accommodate requests rather than guarantee them. Depending on the day of arrival and the day the... More 

Chicago, Illinois
Top Contributor
89 reviews 89 reviews
30 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 14, 2015

This Marriott is in a nice location and has nice rooms. In the hot tub, we saw non-potty trained kids, and would be great to see some signage that non-potty trained kids should not be allowed in the hot tub. Otherwise, nice hotel, well managed, great staff, good location

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you sharing a review of your recent stay with us. It thrills us to learn that you enjoyed our location and its proximity to all that Salt Lake City has to offer, and that you enjoyed your accommodations. We are disappointed, however, to learn about the experience you had with our hot tub, and we are addressing these... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 14, 2015

Picked this Marriott location because of its proximity to the city creek mall downtown. It is a good location. But the double rooms have tiny beds! Room for two very small adults or actually one person....didn't sleep worth a darn! Get a king room or you will be sorry. Rooms are a bit dated. Lobby is nice and gives you... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us. While we are pleased you enjoyed our lobby and our location and its proximity to City Creek Center, it is disappointing to learn that parking and your accommodations were less spacious than you expected, and that you did not enjoy our decor. We hope that if you return... More 

Bath, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 13, 2015

Situated right by the new City Creek shopping mall and close to Temple Square, this hotel is in a great location if you are visiting downtown Salt Lake. Much like most Marriott hotels, it's clean and efficient and was pretty good value for a city center location hotel.

Was this review helpful? Yes
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We sincerely appreciate you sharing a review of your recent stay with us! It thrills us to know that you found our location and its proximity to City Creek Center, as well as Temple Square, convenient for your needs. We are also so happy that you found your accommodations clean and that you found our processes efficient. Should you and... More 

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