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Salt Lake Marriott Downtown at City Creek

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75 South West Temple, Salt Lake City, UT 84101
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Salt Lake Marriott Downtown at City Creek
Best prices for: 1 room 1 guest
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Ranked #37 of 75 Hotels in Salt Lake City
A recent review
5 of 5 stars reviewed 2 days ago
949ww Charlottesville, Virginia
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369 reviews from our community

Traveler rating
    118
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    71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlottesville, Virginia
Top Contributor
63 reviews 63 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed 6 nights at this hotel while at a conference. Great location- across the street from the Convention Center and close to the Temple. Hotel is clean, quiet. Helpful staff. Full service restaurant, separate lounge/bar. There is also a Starbucks on site. Large indoor pool and a good exercise facility. Also close to the City Creek Mall.

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Hilton Head Island
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This Marriott Hotel was a great location for our conference. The staff was very helpful and the room was perfect. This is our second visit to this hotel and the first time they had complimentary internet service but the second time the service was offered but at a charge.

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are absolutely thrilled that you found our location convenient, that our staff was friendly and helpful, and that you enjoyed your accommodations. Regarding the internet fees, all Marriott Rewards members receive complimentary in-room wifi when the room is booked through marriott.com. Should you return to Salt Lake... More 

2 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

Very Average nothing to brag about, hotels like this come a dime a dozen. The staff was nice and the rooms were clean. I would come back in the future. All in all I enjoyed my stay. I would recommend this hotel.

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate your review of your recent stay with us. While we are thrilled to hear that our staff was friendly and helpful, and that your accommodations were comfortable and clean, it disappoints us that we did not exceed your expectations. Should you return to Salt Lake City in the future, we hope to have another opportunity to provide you... More 

Columbia SC
Top Contributor
86 reviews 86 reviews
68 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had stayed at this property several years ago, and it's much nicer now. The location has been bolstered by the addition of a fabulous shopping/restaurant area called City Creek Center, adjacent to the hotel. In addition, the rooms and lobby have been renovated. My room was fine - exactly what I would expect of a Marriott property. The only... More 

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you so much for sharing a review of your recent stay with us. While we are happy that you found your accommodations comfortable, it is disappointing to learn about the experience with the hair dryer and we appreciate your feedback. At the same time, we are thrilled to know that our staff went above and beyond throughout your stay,... More 

Lindon, Utah
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is my favorite Marriott Hotel in the SLC area. Indoor pool with roof that opens in good weather, exercise room, spacious lobby, 5 star food, room service, etc etc. I asked for a corner king room the last time I was there. There were huge windows on two sides of the room. All of the rooms, in fact, have... More 

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We sincerely appreciate you sharing a review of your recent visit. It thrills us to know that you have had an opportunity to take advantage of our swimming pool and fitness center, as well as our room service. In addition, we are ecstatic that you felt comfortable and at home and that you thoroughly enjoyed your time throughout your stay... More 

Wendover, Utah
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a quick escape for an anniversary and had a great time. The room was on the 14th floor and we had a king bed with south facing windows. The room itself was great - Marriott quality all the way (ultra clean, well appointed and very comfortable). It had a mini fridge and a big TV -... More 

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us. We are absolutely ecstatic that you enjoyed your accommodations, including in-room amenities, such as the mini-fridge and television, as well as our location and its proximity to all that downtown Salt Lake City has to offer. At the same time, we are disappointed to learn that you were... More 

Atlanta, Georgia
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Of all the Marriott hotels I have stayed in, this is the best so far. The location is within walking distance of several great dining options and breweries. The hotel itself is a bit nicer than most Marriott hotels. It's concierge lounge is by far the best I have ever visited at a Marriott. They offered full dinner and breakfast... More 

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you so much for sharing a review of your stay with us! We are absolutely ecstatic that we were able to provide you with a five-star experience. More specifically, we are thrilled that you enjoyed your accommodations, our in-house dining options, and that you found our location convenient. Should you return to Salt Lake City in the future, we... More 

Fullerton, California
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 2 weeks ago

We paid cash (over $300 per night) for 5 nights at this Marriott and left regretting that outlay! Our reservation and room preferences clearly stated there were two people. The first day I spoke to the manager(?), David Scott, and observed the room seemed designed to accommodate only one person. (For instance there was one small easy chair. If both... More 

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a candid review of your recent stay with us. We are disappointed to learn about the difficulties you experienced during your stay, including a lack of amenities available for you and your husband, as well as the inconvenience of having a slow sink that was not fixed in an efficient and thorough manner, and are addressing... More 

North Bonneville, Washington
Top Contributor
59 reviews 59 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The service was excellent from all staff members and really appreciate the valets remembering my name. Location was also very convenient and this is a nice hotel HOWEVER the little things really knock down the score for me: - no soaps either day? yes, you did give body wash, but I come to expect some soaps at least for the... More 

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a candid review of your recent stay with us. While we are pleased that our staff and the service they provided was excellent, and that you enjoyed our location, we are very disappointed to hear that the room amenities and breakfast were not up to your standards, as well as the lack of a receipt under... More 

NY
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let me start by saying my overall stay was pleasant enough and most of the staff were very friendly and helpful. My room was a bit on the cold side and the thermostat didn't seem to do much but I didn't complain. However, my experience with one of the bartenders at the bar really left a bad taste in my... More 

Was this review helpful? Yes
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you taking the time to share a candid review of your stay with us. While we are thrilled that you enjoyed your time at the hotel, we are very disappointed by the experience you had in our Destinations Lounge, and have addressed this internally. Should you return to Salt Lake City, we hope that you will allow us... More 

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