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Salt Lake Marriott Downtown at City Creek

3.5 of 5
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75 South West Temple, Salt Lake City, UT 84101
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Salt Lake Marriott Downtown at City Creek
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Ranked #37 of 74 Hotels in Salt Lake City
A recent review
4 of 5 stars reviewed 1 week ago
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378 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
68 reviews 68 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I recently stayed here for a conference. Everything went very well and the food was fantastic. I had a nice room on the 14th floor and great views and it was very quiet. The Hotel is located in a very nice area I felt safe as a single woman traveling. Many restaurants in the area where very good. The room... More 

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Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you sharing a review of your recent stay with us. It makes us so happy to learn that you found your accommodations clean, quiet and comfortable, and that you enjoyed the view your room provided. In addition, we are thrilled you were able to take advantage of our location and its proximity to all that Salt Lake City... More 

Reston
Top Contributor
62 reviews 62 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The rooms were above average in cleanliness and details. The breakfast (concierge) was decent - although not great. Same went for the evening happy hour (getting drinks for regular bar prices, so not much happiness there. It was very centrally located and had a host of restaurants nearby to enjoy.

Was this review helpful? Yes
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for taking time to share a review of your stay with us. We are thrilled your accommodations exceeded your expectations in both cleanliness and amenities, and appreciate your feedback on our concierge breakfast and happy hour prices and selections. We hope that if you return to Salt Lake City in the future, we will have another opportunity to... More 

Saint Louis, Missouri
2 reviews
2 of 5 stars Reviewed 1 week ago

Disappointed that this Marriott property couldn't guarantee two double beds for a family of four. When asked why they couldn't, was told...."policy....you might want to find another hotel that will". Hope to see a management comment, so I know who I can share this experience with.

Was this review helpful? Yes
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for taking the time to share a review of your time with us. We sincerely appreciate your feedback. While we are able to guarantee up to 75% of room types, after we reach that point, we are only able to try and accommodate requests rather than guarantee them. Depending on the day of arrival and the day the... More 

Chicago, Illinois
Top Contributor
82 reviews 82 reviews
28 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Marriott is in a nice location and has nice rooms. In the hot tub, we saw non-potty trained kids, and would be great to see some signage that non-potty trained kids should not be allowed in the hot tub. Otherwise, nice hotel, well managed, great staff, good location

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you sharing a review of your recent stay with us. It thrills us to learn that you enjoyed our location and its proximity to all that Salt Lake City has to offer, and that you enjoyed your accommodations. We are disappointed, however, to learn about the experience you had with our hot tub, and we are addressing these... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Picked this Marriott location because of its proximity to the city creek mall downtown. It is a good location. But the double rooms have tiny beds! Room for two very small adults or actually one person....didn't sleep worth a darn! Get a king room or you will be sorry. Rooms are a bit dated. Lobby is nice and gives you... More 

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us. While we are pleased you enjoyed our lobby and our location and its proximity to City Creek Center, it is disappointing to learn that parking and your accommodations were less spacious than you expected, and that you did not enjoy our decor. We hope that if you return... More 

Bath, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Situated right by the new City Creek shopping mall and close to Temple Square, this hotel is in a great location if you are visiting downtown Salt Lake. Much like most Marriott hotels, it's clean and efficient and was pretty good value for a city center location hotel.

Was this review helpful? Yes
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We sincerely appreciate you sharing a review of your recent stay with us! It thrills us to know that you found our location and its proximity to City Creek Center, as well as Temple Square, convenient for your needs. We are also so happy that you found your accommodations clean and that you found our processes efficient. Should you and... More 

Ririe, Idaho
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Customer service is always great, and Marriott's are held to a high esteem and this one did not fall flat. Was in town from Idaho and was happy to stay here, great stay. Will recommend to others. The location isn't my favorite, but the atmosphere of the hotel makes up for it.

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you so much for taking the time to share a review of your recent stay. We are ecstatic that our staff was friendly and helpful throughout your time with us. While we are disappointed that you did not enjoy our location, we are happy that you felt positively about the hotel atmosphere and ambience. Should you return to Salt... More 

Fort Worth, Texas
Top Contributor
257 reviews 257 reviews
52 hotel reviews
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are convention going Marriotters, seldom by choice. But we picked this location for our family trip because the young brunette at the front desk charmed us with a AAA discount that got us a killer view and 2 queen beds for $134 per night. So close to everything Mormom if that be your desire. Close to a killer shopping... More 

Was this review helpful? Yes 3
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We sincerely appreciate you taking the time to share a review of your recent stay with us. It makes us so happy that you enjoyed the view from your room and our location and its proximity to the best of Salt Lake City convenient for your needs. We are also thrilled that you found your accommodations comfortable and that our... More 

Charlottesville, Virginia
Top Contributor
70 reviews 70 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 6 nights at this hotel while at a conference. Great location- across the street from the Convention Center and close to the Temple. Hotel is clean, quiet. Helpful staff. Full service restaurant, separate lounge/bar. There is also a Starbucks on site. Large indoor pool and a good exercise facility. Also close to the City Creek Mall.

Was this review helpful? Yes 2
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are absolutely elated to read that you enjoyed our location and its proximity to the convention center and all that the area has to offer. In addition, it makes us happy that you found your accommodations clean and comfortable, that our staff was helpful and friendly throughout... More 

Hilton Head Island
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Marriott Hotel was a great location for our conference. The staff was very helpful and the room was perfect. This is our second visit to this hotel and the first time they had complimentary internet service but the second time the service was offered but at a charge.

Was this review helpful? Yes 1
Elaine A, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are absolutely thrilled that you found our location convenient, that our staff was friendly and helpful, and that you enjoyed your accommodations. Regarding the internet fees, all Marriott Rewards members receive complimentary in-room wifi when the room is booked through marriott.com. Should you return to Salt Lake... More 

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