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Salt Lake Marriott Downtown at City Creek

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75 South West Temple, Salt Lake City, UT 84101
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1 room 1 guest
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Salt Lake Marriott Downtown at City Creek
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420 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (420)
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All months
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The staff was awesome, they gave great service. For the hotel, the rooms were smaller but was nice. Just not outstanding for the price they charge. Bed was very comfy, bathroom was small. No microwave but did have a small fridge and a tiny coffeemaker.

Was this review helpful? Yes
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you sharing a review of your recent stay with us. While we are elated to learn that our staff provided you with above and beyond service and that you found your bed comfortable, it is disappointing to learn that your experience and accommodations were unable to exceed your expectations. Should you return to Salt Lake City in the... More 

Broadbeach, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location, clean rooms and hotel, no wifi in room unless paid for or Marriott rewards member but have wifi in lobby, friendly and helpful staff. Fresh water available all the time in lobby swell which is a great touch.

Was this review helpful? Yes
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are so happy you found our location convenient for your needs, your accommodations clean and comfortable, and our staff friendly and helpful. You may be pleased to learn that Marriott Rewards members receive complimentary in-room wifi when the room is booked through marriott.com. We hope to welcome... More 

Providence, Utah
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Staying here during a convention at the Salt Palace (right across the street) was very convenient. The room was clean, comfortable, and nicely decorated. Having infused water in the lobby was a nice touch, and the lobby restaurant and room service were both good. Being within walking distance of City Creek and Temple Square was great.

Was this review helpful? Yes
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you taking time to share a review of your recent stay with us! It makes us so happy that you found our location and its close proximity to the Salt Palace, City Creek and Temple Square convenient for your needs, and that you found your accommodations clean, comfortable and nicely decorated. We are also pleased that you had... More 

Fairfax, VA
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I like to stay within walking distance of Temple Square and the City Creek Marriott is always my first choice. Rooms are always spotless and the staff goes way above and beyond to make you feel welcome. When my niece and I returned to our room in the morning, the housekeeper had arranged our toiletries on a washcloth in the... More 

Was this review helpful? Yes 1
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We sincerely appreciate that you have chosen us to host you time and time again! It makes us so happy to learn that you have consistently found your accommodations clean and comfortable, and that all of our staff have been helpful and welcoming. We value your feedback on our on-site swimming pool, pre-arrival requests and difficulties with the wifi fees,... More 

Denver, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we stayed the lobby was under construction and other than the sections blocked off I wouldn't have noticed. Location is one of the best in Salt Lake within walking distance of just about anything you could want in downtown Salt Lake including access to transportation. Valet only parking added a bit extra to our bill and was actually worth... More 

Was this review helpful? Yes
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your stay with us from last November! We are pleased that you enjoyed our convenient location and its close proximity to all that downtown has to offer, including public transportation. It makes us so happy that our valet staff was able to provide you with excellent service, you found your accommodations clean and... More 

Germantown, Maryland
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we first checked into the hotel, our balcony door wouldn't budge so we called the front desk and they immediately sent somebody up to check it. This person was kind enough to switch our room to a room that balcony door was able-to-open. We stayed for four nights and it was very clean each night. We had a great... More 

Was this review helpful? Yes
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are pleased that our staff was able to assist you with finding more comfortable accommodations and that you enjoyed your four-night stay, including the view from your room. It makes us so happy you were able to take advantage of our convenient location and its close proximity... More 

Sydney, Australia
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Checked in here late one evening some time ago and booked two rooms. They advised me that they only had one standard room and would I mind a free upgrade for the other room. After twisting my arm and taking the elevator all the way to the top floor, I opened the door to a suite larger than my apartment.... More 

Was this review helpful? Yes
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you for sharing a review of your recent stay with us! We are thrilled that you found your accommodations spacious and clean, and that you were able to enjoy the stunning views of Salt Lake City from your room. It makes us so happy that our staff was helpful and friendly, and made you feel at home. Should you... More 

Dieppe, New Brunswick, Canada
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Three of us shared a room here for our Annual Stampin' Up Convention. We usually try to stay here, it books up very quickly, but it is the BEST. There are never any issues with housekeeping, even though it is at capacity there are no line ups (except at starbucks) and the staff is friendly, funny and helpful. The pool... More 

Was this review helpful? Yes
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you taking time to share a review of your recent stay with us. It makes us so happy that you have chosen us time and time again, and that you have had an opportunity to enjoy our on-site amenities, including our swimming pool, Starbucks, and washer/dryer. Should you return to Salt Lake City in the future, we truly... More 

Delta, Utah
Level Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my family the night of a concert at Energy Solutions Arena. First and foremost, being able to walk a few minutes to ESA instead of having to find a place to park and pay for parking was well worth the price of staying in this establishment! The edifice itself seems to be a somewhat dated property for... More 

Was this review helpful? Yes
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

Thank you so much for taking time to share a review of your recent stay with us. We are thrilled that you enjoyed our convenient Salt Lake City location and its close proximity to all that downtown has to offer, including EnergySolutions Area. It makes us so happy that all of our staff went above and beyond to make your... More 

Grand Forks, North Dakota
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed at this Marriott for a combined business and vacation trip. We also needed to rent a car and this was an ideal off airport location with a Trax green line airport stop right next to the hotel. This Marriott is located right next to Nordstrom, and the City Creek Shopping Ctr. The hotel staff from the valet, front... More 

Was this review helpful? Yes
Tammy P, Guest Relations Manager at Salt Lake Marriott Downtown at City Creek, responded to this review

We appreciate you taking time to share a review of your recent stay with us! It makes us so happy that you enjoyed your accommodations and experience in Salt Lake City for a business and personal trip. We are absolutely ecstatic to learn that all of our staff were friendly and helpful, and that you found your bed comfortable, the... More 

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