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All 76 Salt Lake City hotels »

Hilton Salt Lake City Center

4.0 of 5
255 South West Temple, Salt Lake City, UT 84101
Hotel amenities
Hilton Salt Lake City Center
Ranked #26 of 76 hotels in Salt Lake City
4.0 of 5 stars 231 Reviews
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231 reviews from our community

What travelers say about this hotel
  • Very good(9)
  • Great view(5)
  • Executive Lounge(4)
  • Parking lot(3)
  • Rack rate(3)
  • Clean and comfortable(3)
Traveler rating
    67
    84
    52
    25
    3
Only show reviews for Family (30) | Couples (41) | Business (99)
Date Rating
Seattle
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 28, 2012 NEW

The hotel is nice and has computers with free internet on both the first and second floors. We were here with a group and were surprised to have 2 double beds in our room...not 2 queen.

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See 5 more reviews by TropicalFun253 for Salt Lake City
Port Jervis, New York, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed May 24, 2012 NEW

hotel is being redone. Our room was clean, nice bedding and very comfortable.

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See 4 more reviews by Hazel G for Salt Lake City
New York City, New York
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 20, 2012

Nice rooms, lovely bathroom, beautiful views, convenient location.brstiful, underused deck. All in all a good place to stay in Salt Lake City. The bed found have been a bit more comfortable.

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London, United Kingdom
Top Contributor
93 reviews 93 reviews
Reviews in 41 cities Reviews in 41 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed May 14, 2012

We stayed here as we knew the location was good and had a large suite. The service was very good for such a large hotel and they had a conference in progress which is usually distracting. The staff were very good, from the valets (free) and doorman to reception and cleaners. However this hotel is due a MAJOR refurb, and... More

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Jeff Protzman, General Manager at Hilton Salt Lake City Center, responded to this review
May 25, 2012

Dear istanbultrip059, Thank you for your review and your compliments on our service. Yes indeed the renovation of all of the guest rooms, suites and corridors is well under way. We started in mid May and will be completed by end of August. We do hope you will consider us again on your future trips to Salt Lake City. More

Cary, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 8, 2012 via mobile
1
person found this review helpful

The best recommendation I could give to anyone who is considering this hotel is to look at the pictures I posted on 05 May 2012. UPDATED: Trip Advisor said my pictures were not clear enough to post. That's strange considering the room lights and flash on my camera were on when I took the pictures and each time I show... More

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Jeff Protzman, General Manager at Hilton Salt Lake City Center, responded to this review
May 25, 2012

Dear ucanrespond2me, Thank you for your review. We appreciate the feedback and any specific recommendations to improve our housekeeping would be welcomed. While our cleanliness scores as graded by past guests via our guest satisfaction surveys provide positive feedback on our performance, I do realize that we always have opportunities for improvement, and undoubtedly opportunities to re enforce our cleanliness... More

michigan
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 7, 2012 via mobile

The Hilton City Center is an above average hotel with gorgeous mountain views located in the heart of Salt Lake City. The property was clean and adequately maintained with the basic necessities. The property boasted an onsight steakhouse, Starbucks, and breakfast eatery. The second floor housed a plethora of meeting space, an indoor pool with spa services, outdoor sun deck,... More

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Laramie, Wyoming
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed May 7, 2012

Dear downtown Hilton, we've known each other for a few years. I've always liked the service you provided in making my personal and business trips comfortable. The rooms used to be well maintained, clean and comfy. Only one question. What happened? Checking in was fine, and the valets actually offered to bring my luggage in this time. Nice improvement. But... More

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Jeff Protzman, General Manager at Hilton Salt Lake City Center, responded to this review
May 25, 2012

Dear mtngirlnv, Thank you for your review. I appreciate your comments and suggestions. Our extensive room renovation has begun, and we expect to complete all the guest rooms, suites and corridors by the end of August. From your comments, our housekeeping failed to follow our cleanliness standards, and I apologize. I will review this matter with our housekeeping team. We... More

La Crosse, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 1, 2012
1
person found this review helpful

I am a Diamond member at Hilton as well as a holder of a Platinum card at Marriott. In my business I stay over a hundred fifty nights a year in hotels. Overall this hotel just can't be categorized as great. In the hotel industry, some are great and some are just pretending. The management at this hotel are just... More

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texas
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 30, 2012

Just as you expect, it is a really nice Hilton. You are walking distance to some really good restaurants and the bar on the first floor was great for a night cap. Rooms were updated and very comfortable.

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Austin, TX
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 23, 2012

Stayed here for business in March. My 3rd trip. As always, excellent service, Very spacious rooms, comfy beds, wifi, bar, restaurant, well located - ESP now near the new mall.

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Additional Information about Hilton Salt Lake City Center

  • Hilton Hotel Salt Lake City
  • Hilton Salt Lake City
  • Salt Lake City Hilton
Address: 255 South West Temple, Salt Lake City, UT 84101
Price Range: $$

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