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Hilton Salt Lake City Center

Certificate of Excellence
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255 South West Temple, Salt Lake City, UT 84101
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Hilton Salt Lake City Center
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Hilton Salt Lake City Center
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741 reviews from our community

Traveler rating
    300
    265
    113
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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I thoroughly enjoyed my stay at the Hilton in Salt Lake City. The beds were comfortable and the staff was amazing. The location was perfect for my stay: close to my company and also Temple Square. I will definitely be back the next time I travel to Salt Lake City.

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SFO
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good value for money. Stayed for a single night on a business trip. Pretty good WIFI. But breakfast is not included in the price. Haven't stayed at other places to compare though. Views from rooms are mediocre. I hear the AC was noisy from another person, but I didn't have any such problem and could sleep well.

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Columbia, Missouri
Top Contributor
328 reviews 328 reviews
63 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I just stayed 3 nights at this property while in town on business. I've stayed at several Hiltons this year and just earned silver status. I'm learning to appreciate the reliability of the brand. Each property is somewhat unique, but I know what to expect. The staff at the SLC property were very nice. The room was comfortable, great internet... More 

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1 review
5 of 5 stars Reviewed 1 week ago

The staff at the front desk was amazingly wonderful, warm and helpful. We had a strange situation occur and they were extremely helpful, going above and beyond what you see of typical "employees" usually. There was no "I just work here" attitude - everyone took ownership of their roles and were incredibly helpful. Our room was very clean and nice... More 

Was this review helpful? Yes
JKProtzman, General Manager at Hilton Salt Lake City Center, responded to this review

Dear Laura D, Thank you for your great review. By reading it, I think you probably were a guest of the Hilton Garden Inn, a great hotel that is par tof our Hilton family in Salt Lake City . It is located a few blocks from our hotel and has an Indian restaurant in the shopping center adjacent to the... More 

Myrtle Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago

Business trip stay in SLC. Clean rooms, great location. Location was in great walking distance to everything downtown. Easy to get to restaurants, shopping, and everything else you'd want to do. I don't really have anything else to say, but this form is making me use 200 characters.

Review collected in partnership with Hilton Hotels & Resorts

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JKProtzman, General Manager at Hilton Salt Lake City Center, responded to this review

Dear Melissa K, Thank you for your recent visit to our hotel and your wonderful review. I appreciate the cleanliness compliments and your reference to our great location surrounded by many entertainment options. I hope you'll consider us again on a future visit to SLC. Jeff Protzman General Manager More 

Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 2 weeks ago

Comfortable, friendly, clean and nice hotel. Starbucks was right in the hotel which was great, except that it was closed when I wanted a cup of coffee in the afternoon. But there was a coffee maker in my room (that I didn't try using). Nice area. Right "in the middle" of where I needed to be.

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JKProtzman, General Manager at Hilton Salt Lake City Center, responded to this review

Dear RoosiPite, Thank you for your review and recent stay with us. We typically have our Starbucks bar open until 4pm daily, I aplogize if this was not convenient for you. I agree, I think our location is perfect in the middle of the entertainment district of downtown Salt Lake City. It's easy walking distance to the Convention Center as... More 

Metamora, Illinois
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton downtown for the ACDA Conference. The room was ok...two queen beds were comfortable and I found it to be quiet at night. The bathroom needed a good cleaning and a fresh coat of paint. The room had a mini fridge, LCD TV and desk....no microwave which would have been nice. I know the hotel charges... More 

Was this review helpful? Yes 1
JKProtzman, General Manager at Hilton Salt Lake City Center, responded to this review

Dear Jholls, Thank you for your detialed review and your compliments regarding the friendly staff and our quick attention in shipping your cell phone back to you that you left behind. I appreciate the feedback with regard to the WiFi fees. Soon all HHonors members who make reservations through Hilton.Com or other affliated reservation sites will receive complimentary WiFi service... More 

Washington DC, District of Columbia
Top Contributor
193 reviews 193 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here on a business trip and overall it was a great hotel. Check in was fast and the lobby was nice. The only that it was missing, is in most Hilton's I've been to there's a big glass container of fruit-infused water in the lobby which I usually use to fill up my reusable water bottle. This Hilton... More 

Was this review helpful? Yes 2
JKProtzman, General Manager at Hilton Salt Lake City Center, responded to this review

Dear sdsurfkitty, Thank you for your review and your recent stay with us. I appreciate the suggestion regarding the fruit-infused water station in the lobby. We have done that periodically, but your suggestion will make me reconside it for a permanent feature in our lobby. I appreciate the information regarding your pillows and the suggestion that we expand our offering.... More 

Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was attending a convention at the Convention Center down the street, and found the hotel convenient, clean, and quiet, and the staff friendly and helpful. If I come to Salt Lake City again, I will look here first for a room.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JKProtzman, General Manager at Hilton Salt Lake City Center, responded to this review

Dear Brad B, Thank you for your great review.We appreciate the compliments regarding our cleanliness and friendly staff. We take pride in offering geniune hospitality. We hope to see you on another trip to SLC. Jeff Protzman General Manager More 

Granville, Ohio, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very clean, great service. Wonderful pool and workout facility and hotel staff was very helpful. The only downside was the cost of eating in the hotel restaurants. The breakfast buffet was $20. Starbucks was nice however.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JKProtzman, General Manager at Hilton Salt Lake City Center, responded to this review

Dear Holly B, Thank you for your recent stay with us and your wonderful review. We think our pool and fitness areas are the some of the best in SLC. With regard to the restaurant options and menu pricing, I am happy to report we are finalizing an addition to the Trofi menu to include lunch entrees and patio dining.... More 

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