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All 76 Salt Lake City hotels

Royal Garden Inn

2.5 of 5 Hotel   |   154 West 600 South, Salt Lake City, UT 84101
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29%
Ranked #63 of 76 hotels in Salt Lake City
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194 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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There are newer reviews for Royal Garden Inn
See the most recent reviews
Winnemucca
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 13, 2014

This is just about the worst place I've ever stayed. It's the type of place you want to take a shower *after* you check out. The carpet is stained, the wallpaper peeling and/or torn, and the paint in the rooms hasn't been washed in eons and is chipped and peeling. Furniture is stained and lamps are broken. Plugs won't stay... More

Was this review helpful? Yes 1
Houston, Texas
Senior Reviewer
8 reviews 8 reviews
1 of 5 stars Reviewed July 5, 2014

My mother and I stayed here in Summer 2013. We were in town in June 2014 and it appears no work has been done. This hotel is misrepresented by the old pictures on the travel websites. The beautiful round glass enclosed restaurant is closed and filled with mattresses and overgrown with ivy and other plants. While at this hotel, I... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 4, 2014

My fiance and I stayed at the Royal Garden Inn en route to San Francisco. We booked a room there at 2 in the morning through a third-party website and arrived around 4 a.m. While checking in, the front desk clerk on the night shift warned us that we would have to check out at noon that very same day,... More

Was this review helpful? Yes 2
London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 1, 2014

Room had black mould in bathroom, sink area, holes in bathroom/shower wall. Room was run down. Wifi didn't work at all. Staff was rude, outright combatative. Drug and other activity was taking place. People next door had their car stolen.

Was this review helpful? Yes 1
Royal I, General Manager at Royal Garden Inn, responded to this review

I am very sorry you got a room in that condition. We are updating our rooms and that one should have been kept off the market. I would very much like to know the specifics of the poor service so I may address the problem. As we are in the downtown area the business here get a great deal of... More

Kenora, Canada
Top Contributor
51 reviews 51 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed June 26, 2014

First let me say that if I would give this property a rating of 2.5 stars If I could. Overall, I was happy with the room--it was clean, comfortable, and sufficed for my 4-night stay. If I was to rate the hotel just on the rooms, it would easily be a 3-star hotel. HOWEVER, the rest of the hotel needs... More

Was this review helpful? Yes 2
Royal I, General Manager at Royal Garden Inn, responded to this review

We have updated many of our rooms and have a ways to go on the overall property. We are renovating in sections and are making steady progress. Due to the "hands off" homeless policies in SLC all of the businesses have problems with them. My staff exerts a great deal of effort trying to keep them off the premises.To keep... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed June 24, 2014

Despite my confirmation from booking.com the reception staff had no note if my booking and I was met with blank stares, shrugs of the shoulders and was treated like an idiot by the reception staff. It all seemed like too much trouble for them. The room was pretty grim, not cleaned properly in years, an empty beer can just sticking... More

Was this review helpful? Yes 1
Royal I, General Manager at Royal Garden Inn, responded to this review

I am very sorry my staff could not find your reservation and that they put the blame on you. I apologize for the room condition. Some have gone years with no work.We are renovating many of our rooms and hope to have them updated by the end of the year. More

Palos Verdes Estates, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 24, 2014

Smoke-filled rooms marked No Smoking, broken handrails, patched stairs, rusty framed stairs with bulging metal - ready for a lawsuit, paper-thin walls, thin windows, loud occupants, vagabonds lurking all around property, . . . need I go on?

Was this review helpful? Yes 1
Royal I, General Manager at Royal Garden Inn, responded to this review

We are a older hotel and do have maintenance problems. We are currently undergoing renovations and hope to have many things fixed by the end of the year. We do compensate by asking a lower rate than many other downtown properties. More

HUNTINGTON BEACH
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 21, 2014

Just spent 3 nights @ Royal Garden Inn. Room was basic but very comfortable & clean. The guest lounge was equipted with tv, fireplace, computer & tea making (can buy microwave snacks also). Staff was friendly & helpful. We especially liked the continental breakfast. Needed to fuel up on carbs for our trip to the ski resorts. See n ski... More

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Royal I, General Manager at Royal Garden Inn, responded to this review

It is great to hear your kind words Glad you liked the breakfast and the location> More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 2, 2014

Cigarette burns in the bed spread and mattress, stains on the floor in the bathroom, tiles missing in the bathroom, a walk up stairs that are falling apart, and have obviously been replaced, a gigantic brown stain on the water in the bathroom... Me and a friend came to see this hotel and immediately walked out. We went back to... More

Was this review helpful? Yes 1
Royal I, General Manager at Royal Garden Inn, responded to this review

Thank you for the feedback and the creative review. We do have some problems but we are in the process of remodeling and upgrading the rooms. Slowly but surely we will get to them and correct these deficiencies. More

1 review
1 of 5 stars Reviewed June 2, 2014 via mobile

Great price but, you get what you pay for. It's obvious that people are actually living here. Lots of Mexicans, not that that's a bad thing but, they all brought out there room chairs at night and blaired Spanish radio. I felt intimidated going to get ice squeezing by and asking them to "please move your legs so I can... More

Was this review helpful? Yes
Royal I, General Manager at Royal Garden Inn, responded to this review

Thanks for taking time to review our hotel. We do not have any long term guests or offer extended stays. Some guests do like to take advantage of the exterior entry rooms and enjoy the weather outside their rooms. They sometimes even enjoy music. As long a guests are not disturbing others we leave them be. Nuisances are asked to... More

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Additional Information about Royal Garden Inn

Address: 154 West 600 South, Salt Lake City, UT 84101
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Royal Garden Inn 2.5*
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Also Known As:
Royal Garden Hotel Salt Lake City
Hotel Royal Garden
Royal Garden Inn Salt Lake City, Utah

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
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  • At what time does the pool open each day?

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