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All 75 Salt Lake City hotels

Royal Garden Inn

2.5 of 5 Hotel   |   154 West 600 South, Salt Lake City, UT 84101
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30%
Ranked #63 of 75 hotels in Salt Lake City
  • Overview
  • Reviews (185)
  • Photos (41)
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185 people have reviewed this hotel

Traveler rating
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    51
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    54
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Cortez, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Linda Outside very ran down....hallways not swept....Roaches in room...bathroom..... on the walls and on floor some dead and some running when we turned on the lights....shower water was very hard to get, the water was to Hot then to cold.... T.v. sucked and no Wifi.... Do Not Stay here!!!!!!

Was this review helpful? Yes 1
West Palm Beach, Florida
Top Contributor
67 reviews 67 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 1 week ago

Attached are some photos. The chair in the room was filthy and had a hole in it. The ceiling in the bathroom was ready to fall down. The carpet was worn, and carpet on the steps to the room had holes along the edges. The walk to the rooms hadn't been cleaned in at least months. The breakfast room was... More

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Albany, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room we got had a filthy bathtub:the tub was leaking and the mat and rim had mold. The bathroom door had holes on it. You can tell that no one cares about maintaining the room. Across from our room is a suppose-to-be ice and vending room. But because it is empty, it apparently becomes a shelter for the homeless.... More

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Winnemucca
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

This is just about the worst place I've ever stayed. It's the type of place you want to take a shower *after* you check out. The carpet is stained, the wallpaper peeling and/or torn, and the paint in the rooms hasn't been washed in eons and is chipped and peeling. Furniture is stained and lamps are broken. Plugs won't stay... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
1 of 5 stars Reviewed 3 weeks ago

My mother and I stayed here in Summer 2013. We were in town in June 2014 and it appears no work has been done. This hotel is misrepresented by the old pictures on the travel websites. The beautiful round glass enclosed restaurant is closed and filled with mattresses and overgrown with ivy and other plants. While at this hotel, I... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My fiance and I stayed at the Royal Garden Inn en route to San Francisco. We booked a room there at 2 in the morning through a third-party website and arrived around 4 a.m. While checking in, the front desk clerk on the night shift warned us that we would have to check out at noon that very same day,... More

Was this review helpful? Yes 2
London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Room had black mould in bathroom, sink area, holes in bathroom/shower wall. Room was run down. Wifi didn't work at all. Staff was rude, outright combatative. Drug and other activity was taking place. People next door had their car stolen.

Was this review helpful? Yes 1
Royal I, General Manager at Royal Garden Inn, responded to this review

I am very sorry you got a room in that condition. We are updating our rooms and that one should have been kept off the market. I would very much like to know the specifics of the poor service so I may address the problem. As we are in the downtown area the business here get a great deal of... More

Kenora, Canada
Top Contributor
51 reviews 51 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First let me say that if I would give this property a rating of 2.5 stars If I could. Overall, I was happy with the room--it was clean, comfortable, and sufficed for my 4-night stay. If I was to rate the hotel just on the rooms, it would easily be a 3-star hotel. HOWEVER, the rest of the hotel needs... More

Was this review helpful? Yes 2
Royal I, General Manager at Royal Garden Inn, responded to this review

We have updated many of our rooms and have a ways to go on the overall property. We are renovating in sections and are making steady progress. Due to the "hands off" homeless policies in SLC all of the businesses have problems with them. My staff exerts a great deal of effort trying to keep them off the premises.To keep... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Despite my confirmation from booking.com the reception staff had no note if my booking and I was met with blank stares, shrugs of the shoulders and was treated like an idiot by the reception staff. It all seemed like too much trouble for them. The room was pretty grim, not cleaned properly in years, an empty beer can just sticking... More

Was this review helpful? Yes 1
Royal I, General Manager at Royal Garden Inn, responded to this review

I am very sorry my staff could not find your reservation and that they put the blame on you. I apologize for the room condition. Some have gone years with no work.We are renovating many of our rooms and hope to have them updated by the end of the year. More

Palos Verdes Estates, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Smoke-filled rooms marked No Smoking, broken handrails, patched stairs, rusty framed stairs with bulging metal - ready for a lawsuit, paper-thin walls, thin windows, loud occupants, vagabonds lurking all around property, . . . need I go on?

Was this review helpful? Yes 1
Royal I, General Manager at Royal Garden Inn, responded to this review

We are a older hotel and do have maintenance problems. We are currently undergoing renovations and hope to have many things fixed by the end of the year. We do compensate by asking a lower rate than many other downtown properties. More

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Additional Information about Royal Garden Inn

Address: 154 West 600 South, Salt Lake City, UT 84101
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Royal Garden Inn 2.5*
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Also Known As:
Royal Garden Hotel Salt Lake City
Hotel Royal Garden
Royal Garden Inn Salt Lake City, Utah

41 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
311

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