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Ramada Salt Lake City Airport

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5575 West Amelia Earhart Drive, Salt Lake City, UT 84116
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Ramada Salt Lake City Airport
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Ramada Salt Lake City Airport
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220 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Boise, Idaho
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed today NEW

OK the front desk is clueless. I got to my room the remote didn't match my tv. The maintenance guy came I noticed he didn't pick up the trash outside in the hall. The room stinks of something like a wet Dog. The shower has mold what the hell look at the lamp shade. What a disapointment.

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Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 4 days ago NEW

This hotel was dirty and smelled moldy. The furniture in the room was falling apart (desk legs leaning outward). They still use glass mugs and glass cups in the room. I wouldn't put my lips to those if you paid me. The fitness center a one working piece of equipment. The weight machine was falling apart and the elliptical was... More 

Review collected in partnership with Ramada

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ramada slc airp... h, Guest Relations Manager at Ramada Salt Lake City Airport, responded to this review

Dear Paul, I want to start by saying that I am very sorry that you left our hotel feeling like that. We take every single review serious and we always want to provide our guests with the best experience possible. I am sincerely very sorry that we didn't meet your expectations. Rest assured your comments will be shared with our... More 

Travelers are raving about these Salt Lake City hotels

Las Vegas, Nevada
1 review
1 of 5 stars Reviewed 1 week ago

Sorry but facts are facts. Arrived at 4:15, front desk computer wasn't working and the desk clerk was uttering "F'ing computer" while a girl in the back room was eating and laughing about something while the phone was ringing off the hook, my tv didn't work, Maintenance, after three attempts, got it working at 5:45. Turns out, the remote didn't... More 

Review collected in partnership with Ramada

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ramada slc airp... h, Guest Relations Manager at Ramada Salt Lake City Airport, responded to this review

Dear Alan, Thank you for taking the time to share your valuable review. The experiences you described are not characteristic of the level of service our colleagues strive to provide, and we apologize your stay was unsatisfactory. Your feedback was shared with our team, and we look forward to the opportunity to welcome you back and exceed your expectations We... More 

Calgary, Canada
2 of 5 stars Reviewed 2 weeks ago

Not pleased at all except for the price. The lobby and our room smelled like cheap cleaner. The hand towels were grey (should have been white) and their were stains all over the carpets. Again, thankfully the price was right after being delayed to catch a flight.

Review collected in partnership with Ramada

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ramada slc airp... h, Guest Relations Manager at Ramada Salt Lake City Airport, responded to this review

Dear John, I want to start by saying that I am very sorry that you left our hotel feeling like that. We take every single review serious and we always want to provide our guests with the best experience possible. I am sincerely very sorry that we didn't meet your expectations. Rest assured your comments will be shared with our... More 

Lincoln, California
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I don't know what is going on at this hotel, but everything is falling apart. Our room was dirty, and the hallway outside had not been vacuumed. Our non-smoking room smelled of smoke. Told us they had no other rooms available. Sold out. We walked by many rooms that had torn up beds and no one in them. The pool... More 

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ramada slc airp... h, Guest Relations Manager at Ramada Salt Lake City Airport, responded to this review

Dear Stephanie, I’ve read your comments about your stay at Ramada SLC Airport. Not the type of experience we want you to have! Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest. I’m sorry that we didn’t do so for you. All of our rooms are non-smoking... More 

Elyria
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice room. Close to airport. Requested room with refrigerator but did not know I had to turn it on! Too tired. Was not informed when we checked in.

Review collected in partnership with Ramada

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ramada slc airp... h, Guest Relations Manager at Ramada Salt Lake City Airport, responded to this review

Hello Rebecca, Thank You for taking the time to write about your experiences at our Ramada Inn SLC Airport. I’ll use your feedback to continue to provide the best possible stay. I do apologize about the refrigerator not being on and I will remind our staff to inform guest to check the refrigerator. I hope that in your travels you’ll... More 

Baltimore Maryland
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotelwas ok. We waited for the shuttle 45 minutes after we caaled from the airport. Breakfast was not great.Toilet did not flush properly.

Review collected in partnership with Ramada

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ramada slc airp... h, Guest Relations Manager at Ramada Salt Lake City Airport, responded to this review

Dear Dan, Thank you for your feedback and I do apologize that we did not live up to the usual excellent standards. I have made sure to share all of your feedback with our team. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve... More 

Las Vegas, Nevada
1 review
2 of 5 stars Reviewed 3 weeks ago

The staff was very nice. But the room weren't. The first room we checked in smelled so bad it gave us a headache i went to front desk and they gave us the room next door. It smelled much better but the shower didn't worked right we had to turn the sink on so the pipes wouldn't shake and we... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
ramada slc airp... h, Guest Relations Manager at Ramada Salt Lake City Airport, responded to this review

Dear Veronica, I want to start by saying that I am very sorry that you left our hotel feeling like that. We take every single review serious and we always want to provide our guests with the best experience possible. I am sincerely very sorry that the rooms were not satisfactory. Rest assured both rooms were reported to our maintenance... More 

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