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Crystal Inn Hotel & Suites Salt Lake City - Downtown

Certificate of Excellence
230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103
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1 room 1 guest
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Crystal Inn Hotel & Suites Salt Lake City - Downtown
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521 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johnson City, Tennessee
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was a great hotel. Comfortable bed. Nice sitting area. Loved the sink being outside the tub/commode room so husband could take bath while I put on makeup. Clean and comfortable. Nice comforter on bed. Enjoyed the hot tub. Friendly, helpful staff. Flavored water in the lobby was nice. Great breakfast including fresh fruit, oatmeal, pancakes, sausage, cereal, breads, juice.... More 

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Level Contributor
152 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Front desk was friendly and helpful upon check in. Price was better than nearby hotels. Hallways are a little dark but rooms are clean and spacious. Pool is small but open longer than most and warm. Also located so noise from pool would not disturb any guests. Free breakfast is kind of your standard fare... appreciated fruit and oatmeal and... More 

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Portsmouth, United Kingdom
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel with excellent facilities, swimming pool very nice, staff attentive and friendly, room very comfortable. Only downside was the tramps that seem to hang around the outside of the hotel some in quite large groups, can be a bit intimidating when you have to walk past them each time you want to go into town.

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Vancouver, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Recently stayed here while attending a convention. SERVICE: Friendly and courteous. They have coffee, tea, and water available 24/hours and cookies in the afternoon. ROOMS: The rooms are clean but very, very dated. I did appreciate the fact that the sink was outside of the restroom so that if you're sharing a room, you can brush your teeth while someone... More 

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Conroe Texas
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the time we were picked up at the airport until our departure 5 days later our stay at the Crystal Inn was as good, if not better, than expected. Very good hot breakfast and very friendly staff as well as spacious clean rooms. We plan on returning in one more week!

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Syracuse, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel prior to and after a tour of the Mighty 5 parks in southern Utah in August 2015. The staff was excellant and could not have been more helpful. Breakfast was extensive and good. It is within walking distance from the convention center, the Tabernackle and multiple restaurants. Rooms are spacious and clean. Free shuttle to... More 

Was this review helpful? Yes 3
crystalstar9, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for the review. I hope the next time you stay with us we can earn a 5! If you have any suggestions on how to make our hotel even better, please let me know. My email is lanab@crystalinns.com. Regards, Lana Bueher, General Manager Crystal Inn Hotel & Suites Salt Lake City More 

Lampasas, Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed an affordable hotel near downtown Salt Lake City. Called the night before, and we were able to get a very affordable room. Staff was very professional, and friendly. We had to turn in our rental car at 11:00 a.m., so we needed to check in early. Maria found us a room! They were most helpful, and gave us... More 

Was this review helpful? Yes 1
Idaho Falls, Idaho
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel 3 years ago and just made a return trip this month. The main reason for selecting Crystal Inn is due to the great price deals we've gotten and because it is a short drive to Temple Square. The staff are very friendly, pleasant, and helpful. The free breakfast is great with good food and a... More 

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crystalstar9, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for giving us feedback regarding your stay with us. I am really glad you find the Crystal Inn to be a good deal and that you like the location. I am also glad you liked the selection of breakfast. We are currently looking to extend our breakfast hours, making it even more convenient for our guests. I apologize... More 

Gillette, Wyoming
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at this hotel go out of their way to make your stay enjoyable. I was here for a week on business. breakfast was very good for hotel fare. Every day they had something new. From fruit to sausage and bacon. Hotel is in good condition. The bed was the most comfortable I have slept in for a while.... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Loved, loved this hotel. Within walking distance to the Salt Convention Center. Free transport from/to airport and fast. The service was impeccable. Rooms clean and huge with double sinks, computer station with enough plugs to dock multiple devices and big enough for two people to work same time across each other. Free WiFi. Also free computers in lobby a nice... More 

Was this review helpful? Yes
crystalstar9, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Wow! Thank you so much for taking the time and writing such a nice review. We truly appreciate you sending feedback regarding how well we are doing. Regards, Lana Buehler, General Manager Crystal Inn Hotel & Suites Salt Lake City More 

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