We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Inn Hotel & Suites Salt Lake City - Downtown

2.5 of 5 230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Crystal Inn Hotel & Suites Salt Lake City - Downtown
Professional photos View all
Browse nearby
Crystal Inn Hotel & Suites Salt Lake City - Downtown
Write a Review

411 reviews from our community

Traveler rating
    165
    175
    49
    13
    9
See reviews for
97
123
25
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (411)
  • Mar-May only
    (67)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (132)
  • Dec-Feb only
    (72)
All months
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Great rooms and service. Just needs more choices for breakfast. Stay here! I have nothing else to say so I'll place random characters.[]{}#%^*+=_\|~<>€£¥•.,?!'1234567890-/:;()$&@".,?!'qwertyuiopasdfkklmmpkgiuwufcnuankkkjnn

Was this review helpful? Yes
Morgan, Utah
1 review
2 of 5 stars Reviewed 4 days ago NEW

I made a reservation for a king suite with Jacuzzi room on their website a week prior to Valentines Day and upon arriving to the hotel they did not have our room reserved. The guy at check in said this happens a lot from the website. So he said he would give us a killer discount on just a regular... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We spent 6 nights at the Crystal Inn on a ski vacation. The Crystal Inn is inexpensive and clean. They provide transportation to and from the airport and also provide free transportation to Alta, Snowbird, Solitude and Brighton. The hotel is clean. The rooms were fairly recently refurbished and have nice furniture. They serve a hot breakfast with eggs and... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Top Contributor
153 reviews 153 reviews
43 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here by myself for my annual ski trip. The hotel is very close to the highway interchange to get you quickly up to the Cottonwood Canyons or Park City resorts, and also 10 minutes from the airport. But also right downtown, so easily accessible to restaurants. My room was very comfortable. The hot tub and pool were well... More 

Was this review helpful? Yes 1
Tampa, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Spent 5 nites at crystal inn in February,2015. Very nice clean rooms and very spacious. Also nice direct tv high definition tv. Great breakfast every morning and cookies every evening. The pool and Jacuzzi were very nice

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay here all the time when we come to SLC. The rooms are very good, always clean and in working order. Front desk and cleaning staff are very helpful. Breakfast in the morning is ok ... Not the best and that's all that keeps this from getting 5 stars.

Was this review helpful? Yes
Reno, Nevada
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 21, 2015

I stayed here for three nights for a business meeting that was next-door. It's a good value, the breakfast is excellent and they have very fast free Wi-Fi. The room was huge and there is good lighting and there's a refrigerator in the room. I was able to walk downtown to go have a nice meal every night, there are... More 

Was this review helpful? Yes 1
Gothenburg, Sweden
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 18, 2015

Stayed here for one night and got a fair deal at $97 for two persons and breakfast. The hotel is within walking distance to downtown restaurants. It's about 40 minutes from Alta (and other nearby ski resorts in either of the Cottonwood canyons) by car. The rooms are very big and comfortable. Some people would say the hotel is a... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2015

The room is fine, clean and comfortable... Nothing to do with motel 6 and such... The price is not the cheapest... But the service is great. Breakfast is alright, abundant but not greatest quality. The only issue was the tub didn't drain too well.. I would stay here again if I needed to

Was this review helpful? Yes 2
Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 12, 2015 via mobile

Pros: a really great breakfast in the morning, awesome downtown location Cons: the rooms are SO DIRTY! On my last stay I found a bunch of cashews behind the night stand and the sower curtain had washcloths from the last tennant still hung up on the shower rod: makes you wonder what else they didnt clean... also the hotel vans... More 

Was this review helpful? Yes 1
crystalstar9, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

I appreciate your feedback on your stay. I am very sorry about the cleanliness issues you experienced during your stay. We pride ourselves on cleanliness throughout the hotel so this is very disappointing. I plan to review this with my staff. Also, we offer two shuttles that run 24 hours. Please let me know what the problem or the situation... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crystal Inn Hotel & Suites Salt Lake City - Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crystal Inn Hotel & Suites Salt Lake City - Downtown

Address: 230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Crystal Inn Hotel & Suites Salt Lake City - Downtown 2.5*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Cheap Tickets, Priceline, getaroom.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Crystal Inn Hotel & Suites Salt Lake City - Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Salt Lake City
Crystal Hotel Salt Lake City
Crystal Inn Downtown Salt Lake City
Crystal Inn Salt Lake City
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Hotel Style:
#17 Family Hotel in Salt Lake City
#20 Romantic Hotel in Salt Lake City
#21 Business Hotel in Salt Lake City

402 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (44)
Viewed
Bathroom (4)
Viewed
Room/suite (17)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
View from room (4)
Viewed
Other (17)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (344)
Viewed
Amenities (21)
Viewed
Double Queen Room (65)
Viewed
Other (85)
Viewed
King Room (55)
Viewed
Pool (39)
Viewed
Restaurants and Bars (25)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay