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Holiday Inn Hotel & Suites Salt Lake City-Airport West

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5001 West Wiley Post Way, Salt Lake City, UT 84116
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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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170 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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mulvane
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a quick stop on a several day road trip. The bed was comfortable and the staff friendly. We ate dinner on site and it was a relaxing evening ending a 12 hour day of driving. The only downside to our stay here was that the sprinkler system left extremely hard water spots on our car. Knowing this is... More 

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A bit subpar for HI & as an airport hotel: 1. Shuttle to/from: Free, runs every 30 minutes, shared with Super8 which is 1/4 mile away. When I called Hotel it arrived 20 min later. The return shuttle left 5 min late, stopped at Super8 where the guests had to be found (driver went in to find them) & ended... More 

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Boise, Idaho
Top Contributor
382 reviews 382 reviews
136 hotel reviews
409 helpful votes 409 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here in 2014 and had a few issues, but decided to try it again in 2015 as the rate and location were good for our purposes. This time we were traveling with a dog. This hotel has a nice pet area and plenty of green strips out back for dog exercise. Even better, there is an adjacent hotel... More 

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Cocoa, Florida
Top Contributor
108 reviews 108 reviews
47 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a couple of days. The staff was pleasant, and the food in the restaurant was good. "Kim", I believe her name was, provided efficient friendly service at the bar. A couple of notes. The wifi was not good at all, we requested to be moved because of the terrible wifi, we were moved no problem, but... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Skinnywater, Thank you for taking time to post a review of our property. I appreciate and wish to thank you for the kind words intended for the staff. On the other hand, I am sincerely sorry for the inconvenience you had over the unsatisfactory WiFi service. Rest assured that this matter will be looked into and actions will be... More 

Fresno, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I got stranded at SLC and needed a room, fast. This hotel had space available, although it was not my normal chain choice. Very glad I found it. Friendly staff, good food in restaurant. Morning server even offered me a "go" cup for coffee, which I really appreciated. Bed was very comfortable, room was quiet. Short night but restful sleep.... More 

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Northumberland, UK
Top Contributor
76 reviews 76 reviews
31 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Convenient for the airport as the name suggests and with a relatively easy shuttle service. The food is good and the bar tariff not as sky high as some hotels. The most outstanding feature here was the reception staff, really welcoming and efficient. The breakfast is reasonable although the waiting staff in the restaurant at breakfast and dinner were not... More 

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Holland, Ohio
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Holiday Inn properties are quite consistent in cost, quality and service wherever you go (my opinion). This on is middle of the road. A couple of us could not find an open space to work together...large meeting rooms and a very nice lobby, but not with furniture conducive to firing up the laptop and spreading out some papers. Room was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear davekop, Thank you for taking the time to post a candid review of our property. We are pleased that you regarded our location convenient to the airport and found our rooms great. However, we apologize if our morning staff service fell below your expectations. Thank you for bringing this into our attention as the feedback we receive from our... More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed May 20, 2015

In the past few years I have stayed in a lot of different motels and I have to say Holiday inn has never disappointed me even though they don't offer a free breakfast its nice you don't have to leave the hotel to find something to eat or drink. Holiday inn I'm salt lakes lived up to my explanations. Quite... More 

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1 review
4 of 5 stars Reviewed May 14, 2015

As I checked in, I discovered that I had left a credit card behind at the restaurant where we ate a few hours before. Before I had a chance to think what I should do, Trevor asked the right questions, got the (out of town) restaurant on the phone, and verified that they had the card. This enabled me to... More 

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San Mateo, California
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 14, 2015

I was passing through, just drove from Lincoln, NE on my way to CA. Hotels were busy in the area. They had one room left and others were sold out. It was a comfortable room and the restaurant was just ok.

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