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Holiday Inn Hotel & Suites Salt Lake City-Airport West

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5001 West Wiley Post Way, Salt Lake City, UT 84116
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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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163 reviews from our community

Traveler rating
    62
    66
    16
    9
    10
See reviews for
33
31
26
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

In the past few years I have stayed in a lot of different motels and I have to say Holiday inn has never disappointed me even though they don't offer a free breakfast its nice you don't have to leave the hotel to find something to eat or drink. Holiday inn I'm salt lakes lived up to my explanations. Quite... More 

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1 review
4 of 5 stars Reviewed 1 week ago

As I checked in, I discovered that I had left a credit card behind at the restaurant where we ate a few hours before. Before I had a chance to think what I should do, Trevor asked the right questions, got the (out of town) restaurant on the phone, and verified that they had the card. This enabled me to... More 

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San Mateo, California
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I was passing through, just drove from Lincoln, NE on my way to CA. Hotels were busy in the area. They had one room left and others were sold out. It was a comfortable room and the restaurant was just ok.

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Ada, Michigan
Top Contributor
93 reviews 93 reviews
3 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here when returning from Moab and had an early flight home. The staff is friendly and helpful, but the hotel needs work. The room was pretty much needing some updating and the side door hall had wallpaper falling off the wall. The outside door worked occasionally so we had to go to the front once to get in.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear rowdygirl00, Thank you for taking the time to convey your comments regarding your recent experience with us. I appreciate and wish to thank you for the positive feedback on the staff. On the other hand, I am deeply sorry for the inconvenience you had over the condition of the property. I also apologize that you had some issues with... More 

Beaverton, Oregon
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just like my first stay it was excellent. Perfect hotel to stay at since it is right by the airport and this hotel offers an airport shuttle. Should dinner be desired, this hotel does have a full service restaurant which serves excellent entrees choices being a great steak or fish dinner. I was acknowledged as a Platinum Elite Member which... More 

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was my first time staying at this hotel (usually stay downtown SLC). The hotel was nice, but Trevor at the front desk is what made the visit really great - his smile was amazing and always super friendly. I didn't really care for the fiberglass shower enclosure - it was kind of like being in a mobile home. Also,... More 

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1 review
4 of 5 stars Reviewed April 18, 2015 via mobile

Pretty good experience, staff was nice. No complementary breakfast because there was a reaturant in the hotel. I was also at the end of the hallway on the 3rd floor and no wifi that far down the hallway. Other then that it was comfortable and clean

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HISLCArptW, Guest Experience Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning Timothy C, Thank you for taking the time out of your busy day to review your recent stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am happy to hear you enjoyed your stay and our friendly staff. In regards to the WiFi, I want to apologize. We are working to... More 

1 review
5 of 5 stars Reviewed April 10, 2015 via mobile

In Salt Lake for several days on business. Connection from Las Vegas was cancelled so arrived very late. Notified hotel and it was no problem. When I finally arrived, they had a shuttle to me in less than 10 minutes. Shaving cream toothpaste shampoo when I got there. Checkin was a breeze. Trevor was friendly, knowledgeable and helpful. Wingtips Bar... More 

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HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Hello Michael B, Thank you for taking the time to leave a review of your recent stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am excited to hear you had a wonderful stay with us and were happy with the service provided by Trevor. We will ensure your comments are passed along... More 

Minnesota
Contributor
19 reviews 19 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 7, 2015

We had a one day layover in SLT. We decided to stay here because it's less than 10 minutes from the airport and we didn't hear a thing! Very quiet. We LOVED our stay. The bed was VERY comfortable. The food in the restaurant was good and kids under 12 eat free :). The pool was clean and comfortable. Staff... More 

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HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Cdutrieuille, Thank you for your kind words regarding your recent stay with us a the Holiday Inn and Suites Salt Lake City Airport - West. I am excited to hear you enjoyed every aspect of your stay from our convenient location, the comfy beds, and our food at WingTips Bar & Bistro. We look forward to seeing you again next... More 

Columbia, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2015

Stayed here overnight and a great location right off I-80. Hotel was very trendy looking, my room was upgraded, and a quiet stay without ANY noise issues! Breakfast was not free so that was a bummer. I would definately recommend staying here if you need a place to crash from driving.

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HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Papamurph, Thank you again for your kind words regarding your stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. We look forward to hosting you again soon. Russell B. Social Media Champion More 

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