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Holiday Inn Hotel & Suites Salt Lake City-Airport West

3.5 of 5 5001 West Wiley Post Way, Salt Lake City, UT 84116
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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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140 reviews from our community

Traveler rating
    51
    58
    12
    9
    10
See reviews for
28
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43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Caney, Texas
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed two nights while on a business trip to the SLC area. The staff was friendly and courteous. The room was very clean, the hotel looks to be very well maintained. I had one breakfast (buffet) and it was OK, nothing special. I also had one dinner and it was pretty good (Chicken Carbonara Pasta). I did not utilize... More 

Was this review helpful? Yes
HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning Stevereno_12, Thank you for taking the time to review the Holiday Inn and Suites Salt Lake City Airport - West. We are excited to hear you enjoyed both your room and the food in WingTips Bistro. Should your travels bring you this direction again, we hope to see you here. Thank you, Russell B. Social Media Champion More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for two weeks , tonight I couldn't sleep so went out for a cigarette at about 12:30 PM. When I tried to reenter the building the secondary front door was locked. The thick white woman supposedly the manager keeps the door locked and gave me trouble for reentering the building "late" this is unacceptable as... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Corey M, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager... More 

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reasonably rates, good fairly priced food in the downstairs restaurant. The views from the hotel aren't that great and it is very close to the airport which may be beneficial if you do not want to spend too much time commuting but on the downside you can hear constant planes landing and taking off. Staff is well-managed, organized and it... More 

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Burlington, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there for three nights during the Outdoor Retailer show this month. There was no heat in the room when I arrived and needed to call maintenance to get it repaired and even after that it only worked some times. They use those loud wall units which I do not like. Beds are good and they give you a selection... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Rich_Hunt, Thank you for taking the time to share your recent experience at our hotel. I am glad that you liked our selection of pillows and our restaurant service. On the other hand, it is regrettable that concerns with our thermostat negatively affected your overall satisfaction and I sincerely apologize for any inconvenience this may have caused. Let me... More 

Rigby, Idaho, United States
Senior Contributor
23 reviews 23 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

The beds were excellent. The staff first rate. Everything was nice and cozy. Great rate for a King room. Great breakfast too. We love staying here so we come back every time we are in Salt Lake. This is OUR preferred hotel of choice.

Was this review helpful? Yes
HISLCArptW, Social Media Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning Debbie W, Thank you for your review and recent stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am excited to hear you had another excellent stay with us and that you choose us every time you come to the Salt Lake City area. We look forward to seeing you again... More 

Idaho Falls, Idaho
Top Contributor
110 reviews 110 reviews
41 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 3, 2015 via mobile

Got a great rate (about 25% below the other standard business hotels) on a Friday night layover. Shuttle was very prompt both coming and going. Was upgraded to a King Suite on the top (4th) floor. The room was spacious and clean, and the HVAC was quiet and efficient. Even facing the airport it was difficult to hear any jet... More 

Was this review helpful? Yes
HISLCArptW, Social Media Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning JEM196204, Thank you for your recent review and stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am happy to hear you had a good overnight stay with us and enjoyed a upgrade to a King Suite room. We look forward to seeing you again soon. Thank you, Russell B. Social... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2015

My daughter had just graduated from college and we packed up 2 cars and headed to her new job in Las Vegas NV. We arrived late on a Friday and decided to stop at this Holiday Inn near the airport. There are various hotel chains in the immediate vacinity. I parked on the side where there was a lamp and... More 

Was this review helpful? Yes 1
HISLCArptW, Social Media Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning Mary Kay L, I want to thank you for your recent stay and honest review of our hotel, however I feel this is best discussed offline. You can reach me at sales.hislc@statushospitality.com. Thank you, Russell B. Social Media Champion More 

1 review
5 of 5 stars Reviewed January 1, 2015

This is an excellent hotel. The staff is very efficient and friendly. The bed was the best I have ever slept on in any hotel (I have stayed at many 5 star hotels). I would strongly recommend this hotel.

Was this review helpful? Yes
HISLCArptW, Social Media Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Afternoon Kris D, Thank you for your review and recent stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am excited to hear you thought the beds were the best out of any hotel you've stayed at, and that you had an excellent experience with our staff. We look forward to seeing... More 

Houston, Texas
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 25, 2014 via mobile

We stayed at the Holiday Inn Express on our way in to Park City, Utah. My husband and I are pretty happy with the cleanliness of the entire hotel. The room is modest, perfect size for a family of four. The receptionist was very helpful and friendly. My husband was so satisfied, he wanted to go back and stay there... More 

Was this review helpful? Yes
HISLCArptW, Social Media Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning Rosana G, Thank you for your recent stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am happy to hear you had an excellent stay with us on your way to Park City. It sounds like you had the complete package from friendly staff to a perfect room. We look forward... More 

1 review
4 of 5 stars Reviewed December 14, 2014 via mobile

We enjoyed our stay here. The rooms were clean, staff friendly, and the price reasonable. The pool was clean but cold. We liked the complimentary Internet but the restaurant was overpriced and low quality.

Was this review helpful? Yes
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Additional Information about Holiday Inn Hotel & Suites Salt Lake City-Airport West

Address: 5001 West Wiley Post Way, Salt Lake City, UT 84116
Phone Number:
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Salt Lake City-Airport West 3.5*
Number of rooms: 111
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Also Known As:
Holiday Inn Hotel And Suites Salt Lake City-Airport West
Holiday Inn Salt Lake City
Salt Lake City Holiday Inn
Holiday Inn Hotel & Suites Salt Lake City-Airport West Utah
Hotel Style:
#32 Business Hotel in Salt Lake City

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