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Holiday Inn Hotel & Suites Salt Lake City-Airport West

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5001 West Wiley Post Way, Salt Lake City, UT 84116
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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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156 reviews from our community

Traveler rating
    60
    63
    14
    9
    10
See reviews for
33
28
24
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

Pretty good experience, staff was nice. No complementary breakfast because there was a reaturant in the hotel. I was also at the end of the hallway on the 3rd floor and no wifi that far down the hallway. Other then that it was comfortable and clean

Was this review helpful? Yes
HISLCArptW, Guest Experience Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning Timothy C, Thank you for taking the time out of your busy day to review your recent stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am happy to hear you enjoyed your stay and our friendly staff. In regards to the WiFi, I want to apologize. We are working to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

In Salt Lake for several days on business. Connection from Las Vegas was cancelled so arrived very late. Notified hotel and it was no problem. When I finally arrived, they had a shuttle to me in less than 10 minutes. Shaving cream toothpaste shampoo when I got there. Checkin was a breeze. Trevor was friendly, knowledgeable and helpful. Wingtips Bar... More 

Was this review helpful? Yes
HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Hello Michael B, Thank you for taking the time to leave a review of your recent stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am excited to hear you had a wonderful stay with us and were happy with the service provided by Trevor. We will ensure your comments are passed along... More 

Minnesota
Contributor
20 reviews 20 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a one day layover in SLT. We decided to stay here because it's less than 10 minutes from the airport and we didn't hear a thing! Very quiet. We LOVED our stay. The bed was VERY comfortable. The food in the restaurant was good and kids under 12 eat free :). The pool was clean and comfortable. Staff... More 

Was this review helpful? Yes
HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Cdutrieuille, Thank you for your kind words regarding your recent stay with us a the Holiday Inn and Suites Salt Lake City Airport - West. I am excited to hear you enjoyed every aspect of your stay from our convenient location, the comfy beds, and our food at WingTips Bar & Bistro. We look forward to seeing you again next... More 

Columbia, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here overnight and a great location right off I-80. Hotel was very trendy looking, my room was upgraded, and a quiet stay without ANY noise issues! Breakfast was not free so that was a bummer. I would definately recommend staying here if you need a place to crash from driving.

Was this review helpful? Yes
HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Papamurph, Thank you again for your kind words regarding your stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. We look forward to hosting you again soon. Russell B. Social Media Champion More 

West Deptford, New Jersey
2 reviews
4 of 5 stars Reviewed 3 weeks ago

My only gripe was the lack of breakfast. The hotel restaurant was nice but expect to drop $15+ on breakfast there for mediocre food. Dinner there was better. The rooms were spacious and the place was newer. Wifi was good.

Was this review helpful? Yes
HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning JD_Ackley101, Thank you for your recent stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am happy to hear you enjoyed your stay in our spacious rooms and enjoyed dinner in WingTips Bistro. In regards to breakfast, we do offer rates that are breakfast inclusive, however our goal is excellent food... More 

Ivins, Utah
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was pleased with my stay at your Hotel. It's nice welcoming atmosphere. My only suggestion would have been for having a King suite the bath tub was of normal size? I assumed a suite would have been over sized tub.

Was this review helpful? Yes
HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning Brad H, Thank you for taking the time to review your recent stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am excited to hear you enjoyed your stay in one of our King Bed Suites. For the larger tub, I suggest booking the King Presidential Suite next time, it features... More 

Minneapolis, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located to t report and also the major highways. Very nice hotel and pet friendly which is what we look for when we stay somewhere. The staff was very accommodating and helpful. We ate in their restaurant and food was very good. Wish breakfast was included in price of room .

Was this review helpful? Yes
HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning Bonnie T, Thank you for your kind words regarding your recent stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am happy to hear you enjoyed your stay with us here with your furry friend, and enjoyed the food provided in WingTips Bar and Bistro. We look forward to seeing you... More 

Top Contributor
84 reviews 84 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When I walked in after flying and getting stranded in SLC, I was sort of happy and surprised when I entered the lobby. Hum, then, I got to the room and my spirits dropped. Apparently they had the carpet shampooed so it was wet and damp and musty. The shower looked like something from 1989. And the bed, felt just... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear JulietteND, Thank you for taking the time to review our property. I am pleased to note that you liked the food at the restaurant and nice lobby. We are always happy to provide a consistently clean, comfortable and courteous place. It seems that we were not able to execute an exemplary hotel stay with regard to room amenities and... More 

Ithaca, New York
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very solid Holiday Inn - it feels much more like the 4-star international brand concept rather than the random 2-3.5 star experience Holiday Inn usually provides domestically. The rooms are clean and reasonably sized. The main benefit of staying here over other airport area hotels is that the restaurant is actually pretty decent - the hot breakfast... More 

Was this review helpful? Yes
HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning MikeRyz, Thank you for your recent stay and kind words about the Holiday Inn and Suites Salt Lake City Airport - West. I am happy to hear you enjoyed our friendly staff and food in WingTips Bar and Bistro, and that even when you don't stay with us you still dine with us. Guest safety is a top... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

Late checking due to flight delays but no problem at all. Friendly, helpful staff. Rooms impeccably clean. Comfortable bed and large room. Will stay again on next visit to Salt Lake. Restaurant on premises.

Was this review helpful? Yes
HISLCArptW, Guest Experience Champion at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Good Morning VirtualEAServices, Thank you for your kind words regarding your stay with us at the Holiday Inn and Suites Salt Lake City Airport - West. I am delighted to hear you enjoyed our friendly staff and large rooms after a stressful day of flight delays. We look forward to seeing you again soon. Thank you, Russell B. Social Media... More 

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