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Holiday Inn Express Hotel & Suites - Airport / East

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200 N 2100 W, Salt Lake City, UT 84116
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Holiday Inn Express Hotel & Suites - Airport / East
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141 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When traveling from Denver to Reno, needed a place mid way for a night both going and returning home. We have never stayed in Salt Lake City before so we basically just picked a place based on reviews. Awesome place. I reserved a room for our return trip before checking out. The staff are very friendly, the rooms are impeccably... More 

Was this review helpful? Yes
Jody1357, General Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you for your recent stay at the Holiday Inn Express Airport East located in Salt Lake City, Utah. I am thrilled you had one of the best stays ever. We try to ensure each guest leaves our property with a wonderful memory. Happy travels, we hope to see you again in the future at our property or any Holiday... More 

San Jose, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've been traveling for nearly 12 days from Mount Rushmore to Devil's Tower, Yellowstone, Grand Tetons, Jackson and finally SLC. Mostly staying in smaller and older places. What a delight to finally stay in a clean, updated, super friendly hotel with a great staff, and all of the conveniences of a modern day hotel. We were a party of 8... More 

Was this review helpful? Yes
Jody1357, General Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you for your recent feedback of the Holiday Inn Express Airport East located in Salt Lake City, Utah. We are thrilled you had a wonderful stay with us on your journey back from Yellowstone and Jackson Hole. We are glad you enjoyed our hot breakfast, and hopefully took advantage of the hot cinnamon rolls to take to go on... More 

Fort Bragg, North Carolina
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in Salt Lake for a convention at the Salt Palace and was disappointed when rates pushed me back to an airport hotel. But this Holiday Inn Express did very well for me. It was a 10 minute drive straight down North Temple to the City Center / Downtown / Salt Palace area; one could even walk a couple... More 

Was this review helpful? Yes
Jody1357, General Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you for staying at the Holiday Inn Express Airport East property in Salt Lake City. We are thrilled you enjoyed our property out by the airport, due to downtown being full from a convention. The cinnamon rolls you mentioned our definitely a wonderful asset to our property along with the greek yogurt you experienced and cookies each evening. In... More 

Knoxville, TN
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly staff, clean and modern rooms. Good flow for the showers in reasonable sized bathrooms. Decent breakfast in a clean common area. Shuttle service to airport. Only complaint is that the AC is under-powered. It is 105 F here, but I expect a bit more than an 80 degree room. Overall, good value for the money and good location for... More 

Was this review helpful? Yes
Jody1357, General Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you for staying with the Salt Lake City, Utah Holiday Inn Express Airport East property. We are glad you enjoyed your stay and look forward to any future stays. I apologize for your AC not working properly with the hot weather we understand your frustration. We just serviced all of our units so they will work properly for your... More 

Doncaster, United Kingdom
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 16, 2015

Reasonably priced for the area, nice staff, clean, good facilities and pretty good breakfast. Just a few minutes from the airport, which is fine if you use the courtesy bus, but tricky if you are self driving and tired and trying to rely on the incomprehensible directions provided by the hotel! There are a couple of restaurants/ bars within walking... More 

Was this review helpful? Yes
Jody1357, Front Office Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

I am glad you enjoyed your say with us and appreciated our convenient location next to the airport. I do apologize about the confusion with the directions to the hotel, we can be hard to find at night. We really appreciate your feedback and we do hope that you will come back and stay again. Thanks Emily Lee More 

Billings, Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 13, 2015

We showed up to our room and found dirty linens in our room, so we asked for clean linens and an employee brought up sheets, but said that he needed to find a comforter. After 45mins i went to the front desk, and find him just standing there, not looking for a comforter at all, so i told him i... More 

Was this review helpful? Yes 1
Jody1357, Front Office Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

I appreciate your feedback and will take the necessary steps to train the staff. I apologize about the linens, that should never happen. I also apologize about the way it was handled, I will be talking to our staff today to get this corrected for the future. I am sorry that we did not make this stay enjoyable for you,... More 

Green River, Wyoming
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed May 31, 2015

Stayed here following a late arrival at the airport following our vacation. The shuttle was very dependable, the hotel staff was friendly and accomadating, the rooms were VERY clean, beds were comfortable, and breakfast was delicious with many selections from which to choose. Would certainly stay here again.

Was this review helpful? Yes
Jody1357, Director of Sales at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you for the wonderful comments regarding our hotel staff. We appreciate feedback and we sincerely hope you will stay with us again. More 

California
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 27, 2015

A funny thing happened on the way to the Holiday Inn Express and Suites when we arrived at the Salt Lake City Airport. I smartly walked up to the Hotel shuttle call desk, and noted Holiday Inn and Suites number, made the call and waited for our shuttle to come. It did, and we were delivered to hotel, where the... More 

Was this review helpful? Yes
Jody1357, Front Office Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Emily Lee Front Office Manager More 

Goldendale, Washington
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

I like Holiday Inn Express in general but this was above and beyond the normal. Squicky clean, check in was quick and easy,and the room was spacious, clean and comfortable. The front desk staff was very helpful with dinner recommendations and shuttle service, especially on a holiday. Defiantly would pick this out next time I am in Salt Lake City.

Was this review helpful? Yes
Jody1357, Front Office Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am glad they were able to still find you transportation, even on a holiday. We hope you will visit us again. Sincerely, Emily Lee Front Office Manager More 

Eugene, Oregon
Level Contributor
4 reviews
5 of 5 stars Reviewed May 16, 2015

We stayed at the hotel last week and Denise checked us in. We then spent a week hiking throughout Utah. It was refreshing to walk through the door of the Holiday Inn and be greeted by Denise again. She got us a nice quiet room and called a cab for us to our favorite restaurant. Highly recommend this hotel. It... More 

Was this review helpful? Yes
Jody1357, Front Office Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.Denise is a great asset to our team, I will be sure to let her know about your feedback. We hope you will visit us again. Sincerely, Emily Lee Front Office Manager More 

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