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Holiday Inn Express Hotel & Suites - Airport / East

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200 N 2100 W, Salt Lake City, UT 84116
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Holiday Inn Express Hotel & Suites - Airport / East
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville, TN
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Friendly staff, clean and modern rooms. Good flow for the showers in reasonable sized bathrooms. Decent breakfast in a clean common area. Shuttle service to airport. Only complaint is that the AC is under-powered. It is 105 F here, but I expect a bit more than an 80 degree room. Overall, good value for the money and good location for... More 

Was this review helpful? Yes
Jody1357, General Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you for staying with the Salt Lake City, Utah Holiday Inn Express Airport East property. We are glad you enjoyed your stay and look forward to any future stays. I apologize for your AC not working properly with the hot weather we understand your frustration. We just serviced all of our units so they will work properly for your... More 

Doncaster, United Kingdom
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reasonably priced for the area, nice staff, clean, good facilities and pretty good breakfast. Just a few minutes from the airport, which is fine if you use the courtesy bus, but tricky if you are self driving and tired and trying to rely on the incomprehensible directions provided by the hotel! There are a couple of restaurants/ bars within walking... More 

Was this review helpful? Yes
Jody1357, Front Office Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

I am glad you enjoyed your say with us and appreciated our convenient location next to the airport. I do apologize about the confusion with the directions to the hotel, we can be hard to find at night. We really appreciate your feedback and we do hope that you will come back and stay again. Thanks Emily Lee More 

Billings, Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We showed up to our room and found dirty linens in our room, so we asked for clean linens and an employee brought up sheets, but said that he needed to find a comforter. After 45mins i went to the front desk, and find him just standing there, not looking for a comforter at all, so i told him i... More 

Was this review helpful? Yes 1
Jody1357, Front Office Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

I appreciate your feedback and will take the necessary steps to train the staff. I apologize about the linens, that should never happen. I also apologize about the way it was handled, I will be talking to our staff today to get this corrected for the future. I am sorry that we did not make this stay enjoyable for you,... More 

Green River, Wyoming
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed May 31, 2015

Stayed here following a late arrival at the airport following our vacation. The shuttle was very dependable, the hotel staff was friendly and accomadating, the rooms were VERY clean, beds were comfortable, and breakfast was delicious with many selections from which to choose. Would certainly stay here again.

Was this review helpful? Yes
Jody1357, Director of Sales at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you for the wonderful comments regarding our hotel staff. We appreciate feedback and we sincerely hope you will stay with us again. More 

California
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 27, 2015

A funny thing happened on the way to the Holiday Inn Express and Suites when we arrived at the Salt Lake City Airport. I smartly walked up to the Hotel shuttle call desk, and noted Holiday Inn and Suites number, made the call and waited for our shuttle to come. It did, and we were delivered to hotel, where the... More 

Was this review helpful? Yes
Jody1357, Front Office Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Emily Lee Front Office Manager More 

Goldendale, Washington
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

I like Holiday Inn Express in general but this was above and beyond the normal. Squicky clean, check in was quick and easy,and the room was spacious, clean and comfortable. The front desk staff was very helpful with dinner recommendations and shuttle service, especially on a holiday. Defiantly would pick this out next time I am in Salt Lake City.

Was this review helpful? Yes
Jody1357, Front Office Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am glad they were able to still find you transportation, even on a holiday. We hope you will visit us again. Sincerely, Emily Lee Front Office Manager More 

Eugene, Oregon
Level Contributor
4 reviews
5 of 5 stars Reviewed May 16, 2015

We stayed at the hotel last week and Denise checked us in. We then spent a week hiking throughout Utah. It was refreshing to walk through the door of the Holiday Inn and be greeted by Denise again. She got us a nice quiet room and called a cab for us to our favorite restaurant. Highly recommend this hotel. It... More 

Was this review helpful? Yes
Jody1357, Front Office Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.Denise is a great asset to our team, I will be sure to let her know about your feedback. We hope you will visit us again. Sincerely, Emily Lee Front Office Manager More 

Mendon, New York
Level Contributor
105 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed May 10, 2015

Very helpful and friendly, especially Elias. We used the shuttle to return to the hotel after turning our car in early and then again in the morning for our flight home. Elias was so helpful making suggestions for places to go and see in the Salt Lake City area as well as dinner suggestions. The room was very comfortable, clean,... More 

Was this review helpful? Yes
Jody1357, General Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you for staying at the Holiday Inn Express Airport East located in Salt Lake City, Utah. We are glad you had a wonderful experience, and hope to see you again in the near future. Best Regards, Shanell Marinuzzi More 

Roswell, Georgia
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 4, 2015

Although it is near the airport and freeway it was very quiet here. We enjoyed the rooms being dog friendly and stayed for three days. Beds were comfortable, room clean and modern. We have no complaints. Within a ten minute walk is Utah Dog Park where your pup can get day care or overnighters. We were here for a wedding... More 

Was this review helpful? Yes 1
Jody1357, General Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you for your recent stay at the Holiday Inn Express & Suites Airport East located in Salt Lake City, Utah. We are thrilled you enjoyed the dog park located a few miles from our property, and had a wonderful time at the wedding. Happy travels to you in the future, and Congratulations to the bride and groom on their... More 

San Francisco, California
Level Contributor
134 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed April 20, 2015

Hard to go wrong here. We arrived in Salt Lake in the evening and wanted a hotel close to the airport. The hotel shuttle picks you in in minutes and 10 minutes later you are in the lobby. No jet noise did we hear, rate this very high sleep quality- Beds are really deep and comfortable as are the pillows.... More 

Was this review helpful? Yes 1
Jody1357, General Manager at Holiday Inn Express Hotel & Suites - Airport / East, responded to this review

Thank you for your recent stay at the Holiday Inn Express Airport East Property. We are glad you enjoyed the value, new beds, and breakfast. Thank you for your suggestion on better ways to recycle. Safe travels to you in the future, we hope to see you back again at our property or the Holiday Inn Express Brand. Best Regards,... More 

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