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Hilton Garden Inn Salt Lake City Downtown

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250 West 600 South, Salt Lake City, UT 84101
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Hilton Garden Inn Salt Lake City Downtown
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Hilton Garden Inn Salt Lake City Downtown
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653 reviews from our community

Traveler rating
    456
    159
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    7
    7
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171
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Foxboro
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was recently in Salt Lake City for a convention. This was my first visit to the city, so I was unsure where to stay and fell back on an old reliable - a Hilton property. The service started with a free shuttle from the airport back to the hotel. The driver, Omar, was kind enough to point out sights... More 

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Bismarck, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Exceeded expectations. Breakfast was outstanding and the hotel service was very good. Was not looking forward to being out of town, but the staff and overall hotel appearance and cleanliness made me feel comfortable and minimized the downside of travel.

Review collected in partnership with Hilton Garden Inn

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Israel
Top Contributor
113 reviews 113 reviews
109 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

When I checked in, I asked if the free breakfast that I was invited too as a gold member includes 2 people. They said "only when you have two people in your reservation". Weird. The room is the same price for two people. Anyway, The next day when my colleague from Salt Lake City joined me for breakfast the waitress... More 

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Salt Lake City UT, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The room was clean and fresh. I appreciate that it is non-smoking and no pets except service animals. The bed was a little firm and I did not readily see instructions on how to adjust the support, although there was a dial on the side of the mattress near the head.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Schuylkill Haven, Pennsylvania
Top Contributor
145 reviews 145 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

When we arrived, We were greeted by Dimitri. He is an excellent representative of the hotel. He is friendly, professional, and very helpful. He recommended several restaurants in the area which we found helpful. Our room was clean and all amenities worked. We would stay here again if in SLC.

Was this review helpful? Yes 1
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review

Dear gary r, We are glad that you enjoyed your time here with and and are very happy to hear that you would stay here again! We hope to see you again soon! Marianna Gamboa General Manager More 

Boise, Idaho
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was more than we hoped for. This is the first time we have spent time in and around Salt Lake other than passing through to Lagoon. We saw a lot of wonderful sights and experienced amazing restaurants that we wouldn't have if not for Demeitre at the front desk. He was one of the best people we could have... More 

Was this review helpful? Yes 1
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review

Dear Jennifer P, Thank you for letting us know about yours stay with us. We are glad that we were able to accommodate you. In regards to breakfast it is Hilton Garden Inn Brand Standard to offer a Cook-To-Order breakfast, however, when booking your next reservation, ask about our Bed and Breakfast package that includes breakfast In the rate at... More 

Brescia, Italy
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Very big and comfortable room, nice common spaces, good food for breakfast...all ok but it failed miserably when it comes to customer service obsession: I needed an adaptor for european plug, very simple stuff an average hotel should always have available to its customers...that was not the case, all my phones, tablet and laptop ran out of battery and I... More 

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GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review

Dear Gianluca M Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in... More 

Simi Valley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've never had a bad experience at a Hilton. This particular hotel lived up to their high standards. We requested special accommodations and they delivered. The room was very clean, smelled fresh, and the staff was very friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review

Dear Judy H Thank you for the review that you left us. We are glad that we were able to accommodate your needs and that you found our hotel staff courteous and helpful. We hope that you will choose us the next time that you come to Salt Lake City Marianna Gamboa General Manager More 

Collierville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean and comfortable room and the staff was very accommodating. I arrived slightly after 10PM (when the restaurant closes) but they were kind enough to take my order and bring it up to my room for me.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review

Dear David N Thank you for letting us know about your stay with us. We are glad that you experienced the great customer service that we are known for and hope to see you again when you come back to Salt Lake City. Marianna Gamboa General Manager More 

Royse City, TX, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The HGI is a very nice and clean facility to lay your head. Everyone was very friendly and the accommodations were very nice. When I come back to SLC, I intend to stay at the same location. I enjoyed my stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GeneralManagerSLC, General Manager at Hilton Garden Inn Salt Lake City Downtown, responded to this review

Dear Christopher E We are glad that you enjoyed your stay with us and that you took the time to let us know. We hope to see you again and that we can showcase our customer service once more! Marianna Gamboa General Manager More 

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