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SpringHill Suites Salt Lake City Downtown

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625 South 300 West, Salt Lake City, UT 84101
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SpringHill Suites Salt Lake City Downtown
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SpringHill Suites Salt Lake City Downtown
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121 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
18 reviews 18 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We thought this was a nice inexpensive hotel . It's nothing fancy , priced just right but was very clean . The lady at front desk was very nice as was the guy that drove us in the free shuttle to a restaurant. If your looking for a place that won't break your wallet and is clean ... This is... More 

Was this review helpful? Yes
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Hi! Thank you for your kind review of our hotel. I think you hit the nail on the head! We love helping where we can, from getting you to dinner to doing our best at the front desk to assist you and make you feel at home. These are the things we continually strive to do for our guests so... More 

Jenks, Oklahoma
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is modern, updated and clean and breakfast was great. However, the walls seem very thin. I travel often on business and this hotel was very loud. Perhaps there was a lot going on that night, but I was on the top floor and could hear people talking and laughing all night and it was not from outside. It... More 

Was this review helpful? Yes
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Good afternoon! I would like to thank you for your very honest review of our hotel. I appreciate hearing the pros and the cons from guests because it is how we improve and that is our goal here in SLC! I do hope that based on our amazing staff and the other pros that you experienced while you stayed with... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 31, 2015

One of the worst hotels I've ever stayed at. Right when I was parking to go check in there was a homeless man walking through the parking lot. Right then I knew it was not in the best area. But then the worst part was going to be at night, I'm not sure if it was because my room was... More 

Was this review helpful? Yes 1
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Good Evening and thank you for your review of our hotel and your stay here. I am so sorry to hear that you didn't have a great time with us. Being in a downtown location can be tricky, we most definitely have a homeless population here, and I know that every downtown hotel deals with it as we do. We... More 

Naperville, Illinois
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 19, 2015

We booked this Hotel for 1 night stay in Salt Lake City downtown after camping holiday in Utah. This is a perfect place for downtown location and nearly 30 mins away from SLC airport. Being Travel agent, we do qualify for Marriott special travel agent rates which is called famtastic rates. Definitely recommend to everyone who is a travel agent.... More 

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Connecticut
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

This was a pretty standard experience for a Springhill Suites/Marriott hotel. The facility seems fairly new, with no obvious signs of wear and tear. Be aware that the city blocks in Salt Lake City are big - I think the blocks are almost square, 0.15 miles on each side. So if you're walking somewhere, it'll take a while. The highlight... More 

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Austin, Texas
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 11, 2015

We really enjoyed our stay at this hotel and would recommend it to anyone. The staff was very nice, professional and accommodating. Cheyene, Anthony, Laura, et al were all very kind. They took care of us from picking us up from the airport to taking us to the mall one day to shuttling us to and from our business events.... More 

Was this review helpful? Yes
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Good Morning and on behalf of our staff, especially Cheyenne, Anthony, and Laura, I thank you for your review in regards to your stay with us here in Salt Lake City! I have shared your comments with them, every employee here loves to hear their name mentioned when it comes to guest satisfaction. It is our #1 goal and it... More 

Top Contributor
221 reviews 221 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed April 30, 2015

This place appeared to be newer and was clean. The rooms are spacious with high ceilings. The staff was extremely friendly. A good location with shuttle service. Outstanding value. The breakfast is nothing special but decent for a hotel breakfast.

Was this review helpful? Yes
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Hello and thank you from all of us here at the Springhill Suites Salt Lake City Downtown for your review of our hotel! It always makes us smile when someone has a great stay! I am glad you were able to take advantage of our shuttle service. We got a shuttle van originally for airport runs, but our shuttle drivers... More 

Spanish Fork, Utah, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2015

From the momen I checked in to the time I left, I was amazing at the professionalism and cleanliness of this hotel. The front desk were very accomodating and made me feel right at home. the hotel design package was perfect.

Was this review helpful? Yes
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Hi and THANK YOU for such kind words about our staff and our hotel. I see that you might live somewhat locally, I hope this means that you will come and stay with us again. It really means a lot to get your review because I agree with you, I believe our staff is amazing and when they see this... More 

SIoux Falls
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

Great place to stay in Salt Lake City. The guest service is outstanding. We loved the shuttle service also. We used the shuttle to pick us up from the airport and to visit the Temple. Very nice mid range hotel on the edge of downtown.

Was this review helpful? Yes
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Good Afternoon and thank YOU for your review! It made our day here in Salt Lake City! I have passed your kind comments along to our staff, every one of us loves getting them. I am glad you were able to use our shuttle service. No question it makes getting around so much easier, and if we can, we will... More 

Sanford, Michigan
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 22, 2015

We stayed 4 nights here while going to a conference at the Salt Palace. It was a little further than I expected, too far to walk. We have stayed at several other SpringHill Suites and I so was surprised that this one was a little different. The person at the desk said that it was built six years ago and... More 

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