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SpringHill Suites Salt Lake City Downtown

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625 South 300 West, Salt Lake City, UT 84101
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1 room 1 guest
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SpringHill Suites Salt Lake City Downtown
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126 Reviews from our TripAdvisor Community

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Traveler rating
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    44
    25
    4
    3
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4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clearfield, Utah
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed on a Saturday night, great 2 queen room with a separate living area. A block or 2 from night life but not bad. Close to interstate i would stay again, nicer than a lot of supposed fancy hotels in the area.

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Northville, Michigan
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were very disappointed in our recent stay at the SpringHill Suites Downtown Salt Lake. First I called the day ahead to make sure that they had my wife's Marriott number. They didn't so i gave it to the young girl that answered the call. Then I left a message for Natalie, the assistant manager, that being long time Platinum... More 

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Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Hi Tom, I wanted to take some time today to thank you for your review and for your patience. Like I always say, any review is better than none, as it helps us as a hotel to improve our service which couldn't be more important to me and to us as a staff. Tom, I appreciated the time we had... More 

Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the third different SpringHill Suites location we've stayed at while exploring Wyoming (we flew into SLC this time, Denver the last time), and have never had anything but a positive experience. This particular location had water that was so softened, it felt like the soap wouldn't rinse off - but of course it had. So far, the SpringHill... More 

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Illinois
Level Contributor
188 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed July 13, 2015

Check-in was very swift and staff was polite. Our room was spacious and clean. The only down side was the window air conditioner. It was rather loud for my taste and when we could never get an even temperature that was comfortable. We were either freezing cold or it was warm and stuffy. Breakfast was very nice - wide variety... More 

Was this review helpful? Yes 1
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Good Afternoon! Thank you for taking time out of your day to write a review of your stay here in SLC! We always love to hear what folks have to say and we love it even more when it's good! I apologize that you weren't happy with the a/c, I will have a talk with maintenance to see if that... More 

Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 17, 2015

We thought this was a nice inexpensive hotel . It's nothing fancy , priced just right but was very clean . The lady at front desk was very nice as was the guy that drove us in the free shuttle to a restaurant. If your looking for a place that won't break your wallet and is clean ... This is... More 

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Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Hi! Thank you for your kind review of our hotel. I think you hit the nail on the head! We love helping where we can, from getting you to dinner to doing our best at the front desk to assist you and make you feel at home. These are the things we continually strive to do for our guests so... More 

Jenks, Oklahoma
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 15, 2015

The hotel is modern, updated and clean and breakfast was great. However, the walls seem very thin. I travel often on business and this hotel was very loud. Perhaps there was a lot going on that night, but I was on the top floor and could hear people talking and laughing all night and it was not from outside. It... More 

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Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Good afternoon! I would like to thank you for your very honest review of our hotel. I appreciate hearing the pros and the cons from guests because it is how we improve and that is our goal here in SLC! I do hope that based on our amazing staff and the other pros that you experienced while you stayed with... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 31, 2015

One of the worst hotels I've ever stayed at. Right when I was parking to go check in there was a homeless man walking through the parking lot. Right then I knew it was not in the best area. But then the worst part was going to be at night, I'm not sure if it was because my room was... More 

Was this review helpful? Yes 1
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Good Evening and thank you for your review of our hotel and your stay here. I am so sorry to hear that you didn't have a great time with us. Being in a downtown location can be tricky, we most definitely have a homeless population here, and I know that every downtown hotel deals with it as we do. We... More 

Naperville, Illinois
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 19, 2015

We booked this Hotel for 1 night stay in Salt Lake City downtown after camping holiday in Utah. This is a perfect place for downtown location and nearly 30 mins away from SLC airport. Being Travel agent, we do qualify for Marriott special travel agent rates which is called famtastic rates. Definitely recommend to everyone who is a travel agent.... More 

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Connecticut
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

This was a pretty standard experience for a Springhill Suites/Marriott hotel. The facility seems fairly new, with no obvious signs of wear and tear. Be aware that the city blocks in Salt Lake City are big - I think the blocks are almost square, 0.15 miles on each side. So if you're walking somewhere, it'll take a while. The highlight... More 

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Austin, Texas
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 11, 2015

We really enjoyed our stay at this hotel and would recommend it to anyone. The staff was very nice, professional and accommodating. Cheyene, Anthony, Laura, et al were all very kind. They took care of us from picking us up from the airport to taking us to the mall one day to shuttling us to and from our business events.... More 

Was this review helpful? Yes
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Good Morning and on behalf of our staff, especially Cheyenne, Anthony, and Laura, I thank you for your review in regards to your stay with us here in Salt Lake City! I have shared your comments with them, every employee here loves to hear their name mentioned when it comes to guest satisfaction. It is our #1 goal and it... More 

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