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SpringHill Suites Salt Lake City Downtown

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625 South 300 West, Salt Lake City, UT 84101
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1 room 1 adult
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SpringHill Suites Salt Lake City Downtown
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139 Reviews from our TripAdvisor Community

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Columbia, South Carolina
Level Contributor
8 reviews
1 of 5 stars Reviewed December 29, 2015

We just vacationed in Utah (Alta and Park City) , stayed in this hotel from 25- of December until yesterday 28. The rooms are equipped with AC units (heater) that runs like a locomotive. The core product (the peaceful good night sleep) fails in all aspects because of the noise in Spring Hill Suites). We are fan of Marriott properties... More 

Helpful?
Thank Ercan1970
Natalie N, Asistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

My name is Natalie, I am the Assistant General Manager that checked you and your family into our hotel last week. I was very hopeful after speaking with you in great length about the heating system in the rooms before you checked in, that you and your family would be comfortable with your decision to stay with us. I am... More 

Pocatello, Idaho
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 7, 2015

The hotel was very nice and the rooms were large and clean. Tyler at the front desk was very helpful when we checked in. The breakfast was more then adequate and as a complimentary breakfast it was very good and kept full. My only negative would be the hotel pool was very cool almost cold. My little girl had quivering... More 

Helpful?
Thank ellipegg
Tampa, Florida
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 15, 2015

Recently stayed at this Marriott property and as usual, was not disappointed. Great location and close to several restaurants. Rooms were clean, service was great, and was affordable. Will definitely stay here again next time I am in SLC. Thank you

Helpful?
Thank Andy D
Manchester
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 9, 2015

Hotel - This is an apartment hotel, large room - 2 double beds, 2 wardrobes, kitchenette with microwave and fridge and lounge area. The rooms here are comfortable. Breakfast is disappointing, the food is ok, the cakes were excellent. However it's a serve yourself buffet with polystyrene plates and plastic cutlery - at $199/night I expected better. There is no... More 

Helpful?
Thank droidfan
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Good Evening and thank you for your review! You definitely covered a lot of aspects of our hotel and I really appreciate that. I always hear good about our rooms as far as comfort and size, so thank you for putting it in writing. I feel like we are always dealing with the homeless population here and while it breaks... More 

Atlanta, Georgia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 7, 2015

I was in town for a conference and stayed here for the first time. The staff are so welcoming, particularly Anthony and Vicky who were so accommodating in transporting me on the complimentary shuttle to and from the airport as well as around the city. Check-in was a breeze using the mobile check-in feature on the Marriott app. Quality of... More 

Helpful?
Thank TMP826
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Hello! On behalf of our entire staff THANK YOU for your review! It is so nice to get such positive feedback and I am thrilled that you loved our shuttle service. We will do our best on a daily basis to go above and beyond where and when we can! It makes our day when someone like yourself has such... More 

Mississippi
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 21, 2015

I booked my reservation online and was surprised to receive a personal email from the Assistant GM, Ms. Natalie Nelson. No, it was not your average run-of-the-mill template welcome to our hotel email! Instead, it was a personal email from her just to make sure that the reservation I had chosen was actually the one I wanted. I can't tell... More 

Helpful?
Thank KM L
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Hi! Thank you so much for this review, it made my day! Your words are very kind, it means a lot to me. If I've said it once, I'll say it a million more times, guest satisfaction is the most important part of my job. While I am disappointed that we don't get to have you here, I am thrilled... More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 20, 2015

A hotel that caters to business travelers with a car. They provide breakfast, but have no restaurant/bar for any other meals. Transportation to the airport was every half hour. Almost lost my ride to the airport as the driver had been asked to provide a ride into town for two other guests. When I said I needed to got to... More 

Helpful?
Thank Kevin O
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Good Morning! We thank you for your honest review of our hotel. I am so happy that you spoke up about the shuttle, it has always been a guaranteed airport shuttle and everything else we do with running guests around downtown is simply a courtesy we like to extend when we can. Getting you to your flight on time is... More 

Brownsville, Texas
Level Contributor
193 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 12, 2015

I like staying at the more leisure places .. The location is great and they have very affordable rates .. Conferences are catered by Apple Spice Cafe .. So it is for sure more than meating expectations! Rob at the reception has great ideas where to go to and what to eat .. BF is great and free .. Pool... More 

Helpful?
Thank KaiUWulff
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Hi and good evening! Thank you very much on behalf of our hotel staff for your fantastic review of our hotel. I am so thrilled that you enjoyed your stay with us while you were in Salt Lake and hopefully we will be lucky enough to have you again! Our staff really tries to do their best to make our... More 

Tallahassee, Florida
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 8, 2015 via mobile

My wife and I booked a two-night stay. The location was fairly easy to find in Salt Lake City's convoluted street conventions (well, to us, anyway). Our first impression was that it was clean and well-maintained. The queen beds were very comfortable, the rooms both good sized and looked more expensive than what we paid for. The bathroom and separate... More 

Helpful?
Thank CheckMan
Natalie N, Assistant General Manager at SpringHill Suites Salt Lake City Downtown, responded to this review

Hello and Good Morning! I have been out of the office so I apologize first and foremost for my delayed response to your Trip Advisor review of our hotel. As I always say, THANK YOU for taking the time to submit this survey, they are always very appreciated! Thank you also for your kind words in regards to your stay... More 

Sugar Land, Texas
Level Contributor
281 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 stars Reviewed September 1, 2015

This was a nice property although it was farther away from the main downtown area and Temple Square than the description suggests. The room was pleasant and large. The free internet was slow- both wifi and Ethernet - seems they want to encourage you to upgrade for faster service. Breakfast was good and included waffles and nice hot selections. The... More 

Helpful?
Thank realst8ace
Questions? Get answers from hotel staff and past guests. Ask a question

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