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Hilton Garden Inn - Salt Lake City Airport

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4975 Wiley Post Way, Salt Lake City, UT 84116
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1 room 1 guest
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Hilton Garden Inn - Salt Lake City Airport
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414 Reviews from our TripAdvisor Community

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Traveler rating
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    127
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed yesterday NEW

I walked into The Garden Grill & Bar at 9:55pm and was told they were closed (they close at 10pm). But, they suggested I check out the Holiday Inn up the street. They had 13 people sitting in the restaurant. Why not stay open long enough to serve those there? I would hope an airport location like this would have... More 

Was this review helpful? Yes 1
Odenton, Maryland
Level Contributor
185 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Prefect location to stay when you need to catch a flight the next morning. Very clean and comfy room. King bed with a large TV. Staff was very friendly and recommended a great place to eat. What you expect when staying at a Hilton. If your you want quality for a decent cost and don't mind staying close to the... More 

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Friday Harbor, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

They are not friendly and do not care about customer service - VERY disappointing !!! We spoke to them there and called them and they still are overcharging our credit cards !! And they put the same hold on not one but TWO of our credit cards and are not fixing it !!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Wilmington, Delaware
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recent upgrade; spotless, comfortable rooms and commons areas; very attentive, friendly staff. Restaurant prepared good late night dinner on our arrival. We even had one vehicle in our party with smashed rear window on arrival due to road accident and hotel manager secured it with plastic sheeting and tape and arranged for preferred parking until further repairs could be arranged... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Reservations weren't configured as requested. Staff was annoyed when correction was asked for. Check out time was pre-arranged for 2p. A second staff was rude and unprofessional in tell us that 1p was it. They never allowed 2p and who told me that anyway. I explained it was on my reservation and I was told that wasn't her problem. They... More 

Review collected in partnership with Hilton Garden Inn

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Wes M, General Manager at Hilton Garden Inn - Salt Lake City Airport, responded to this review

I am very sorry that you were upset with your stay, as we strive to provide the best service possible. I understand that you were offered a 2pm checkout, even though we were sold out and you refused, as you were very upset. We always will do our best to take care of our guests, even under difficult circumstances. I... More 

Inchelium, United States
1 review
5 of 5 stars Reviewed 1 week ago

I arrived at midnight after having an absolutely horrible flight with a six hour layover in Las Vegas. The staff were helpful, provided 2 ice cold bottles of water and sent me to a convenient room a few steps off the upper floor elevator. The bed was immaculate and comfortable. I will stay there every time I travel to Salt... More 

Review collected in partnership with Hilton Garden Inn

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Fort Walton Beach, United States
1 review
3 of 5 stars Reviewed 1 week ago

When booking, I was quoted $199 for the room. The agent asked if I would like breakfast included. I agreed, and I was told it would be $15 more, for a rate of $214. The next morning, upon checkout, I discovered that the $214 rate was for double points (that I did not want) and did not include breakfast. I... More 

Review collected in partnership with Hilton Garden Inn

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here the night before I caught a flight at the Salt Lake City Airport. Everything was perfect. Very clean, friendly staff, comfortable bed, newer building, and a 24-hour free airport shuttle. It was a also very inexpensive. I paid under $100 for 1 night. They also have free coffee, tea, and ice water in the lobby. Staying here... More 

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Chester Springs, United States
1 review
5 of 5 stars Reviewed 1 week ago

Friendly staff and manager took a lot of pride in the experience of the guest. Rooms and entire hotel was very clean. Good selection of food form the restaurant. Would recommend this as a place to stay for any family visiting or traveling through Salt Lake City.

Review collected in partnership with Hilton Garden Inn

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Cleveland, Ohio
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are clean and the facility is fairly new. The staff was nice and professional, even when we arrived from a late flight after midnight. Breakfast on the first floor is a combination cold buffet and hot order with wait staff. Both mornings that I dined in the restaurant for breakfast, I had to send my omelet back as... More 

Was this review helpful? Yes 1
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