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Red Lion Hotel Salt Lake Downtown

GreenLeadersBronze level
161 West 600 South, Salt Lake City, UT 84101
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Red Lion Hotel Salt Lake Downtown
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Red Lion Hotel Salt Lake Downtown
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483 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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  • All months
    (483)
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    (100)
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    (144)
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    (136)
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    (103)
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Senior Contributor
48 reviews 48 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had an early business meetings so flew in the night before. These guys were great, check in was fast and I wanted a high room on the east side so I could watch the sun come up over the mountains. Nothing like that view. Slc mountains are still my favorite. They were very accommodating even though it was memorial weekend... More 

Was this review helpful? Yes
REDLIONDORM, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Thank you for staying with. We are very happy to hear to you were able to enjoy yourself and have a little spa moment with your new bath products. More 

Boise
Top Contributor
75 reviews 75 reviews
8 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel through Booking and found it neat, clean and the staff was very friendly. It is within walking or light rail distance to the downtown core. We enjoyed our stay very much and would stay here again. It is also close to many local restaurants and the Sunday Breakfast Buffet for about $12 was fantastic.

Was this review helpful? Yes
REDLIONDORM, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Thank you for staying with. Glad to hear you had such a great stay. We hope to see you again soon. More 

San Francisco, California
Top Contributor
82 reviews 82 reviews
51 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 1 week ago

Staff here are indifferent and don't care how long you wait. I got off to a bad start when I walked out of the airport and saw the hotel shuttle pull away. It pulled up again at the next terminal so I could still see it. I called the hotel and asked nicely if he could do one more loop... More 

Was this review helpful? Yes
RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear shandydog, Thank you for your business.I apologize for the delay in shuttle pickup and the indifferent response you received from the front desk. Our transportation team typically does a great job of getting our guests to/from the airport. I will share your comments with both the front desk and transportation teams to ensure future guests do not have a... More 

Leuven, Belgium
Top Contributor
61 reviews 61 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here on a tour. Already when I get put in a smoking room as a non-smoker, I'm in a bad mood. The smell of nicotine and febreze (or whatever anti-smell product) is sickening. The room itself is clean enough and so is the bathroom. Although there are a lot of smudges on the wallpaper. The furniture and general look... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Ilse v, I am disappointed that you stayed in a room that smelled of cigarette smoke. Sometimes, despite our best efforts, we fail to fully neutralize those types of odors. Approximately half of our rooms were renovated last year and the balance will be renovated later this year. Having said that, the condition of your room, particularly the dirty... More 

Houston, Texas
Top Contributor
81 reviews 81 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location was perfect for walking back and forth to the Grand America Hotel; however, upon my arrival , one of the managers refused to let me into a room that I was sharing with one of my colleagues. The rooms were also very nice, but I also found that when I was waiting to speak with the staff at... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Pinkness3, I am pleased that our location was convenient and that you enjoyed your room. Your feedback will be used as a tool to help our service staff to improve and ensure future guests do not experience similar issues. Also, your positive comments will be shared with our transportation team. Thank you for your business! Paul More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked through Priceline express deal and stayed in this hotel for only one night. I was sort of disappointed by the room for the following reasons. First, the central air conditioner is very noisy. I had to turn it off before going to bed. Secondly, the bed is too soft for us. One thing I do like about this... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Xi L, I am disappointed that the air conditioning unit in your room was noisy. I apologize that you had to choose between an comfortable temperature and peace & quiet. Our pillow top beds are quite popular with our guests, but understand that they can fall short for those individuals that enjoy a firm mattress. Thank you for your... More 

Idaho Falls, Idaho
1 review
1 of 5 stars Reviewed April 27, 2015

Room was Over priced. Front desk was arrogant and not very well trained. Rented me a room without a closet!! The best part of the stay was watching the panhandlers harass the hotel guests for change. I did get to see a bum fight, so i've got that going for me.

Was this review helpful? Yes
RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Luckydadinidaho, My apologies for the shortcomings you experienced during your recent stay. Unfortunately, our hotel does have a small number of rooms that are configured in such a manner that there is no closet space. Guest safety and security is one of our highest priorities and I am disappointed that activities near the hotel made you feel uncomfortable. While... More 

Bronx, New York
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 20, 2015

The hotel is very clean, the staff is very helpful and friendly, and the restaurant is pretty good as well. I called for the airport shuttle van and it was there before I got outside. I would stay at Red Lion again.

Was this review helpful? Yes
RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Ramon R, Thank you for taking the time you review our hotel. We are happy to hear you had an enjoyable stay and the transportation team was spot on with picking you up from the airport! We look forward to having you stay with us the next time you are in SLC! Sincerely, Nikki S AGM More 

Port Angeles, Washington
Top Contributor
94 reviews 94 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 14, 2015 via mobile

...it was a great stay. I had an amazing experience many years ago with Red Lion and I always have a soft spot in my heart for their properties. This is smack dab in the center of town which means it's easy to get anywhere. There is a small c-store across the parking lot for snacks...another nice addition. I read... More 

Was this review helpful? Yes
RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear CaptainPuget, Thank you for taking the time to review the hotel, we very much appreciate it. I'm glad to hear that you enjoyed your stay and that you are loyal to the Lion!!! Thank you again and we hope to see you again soon! Sincerely, Nikki S AGM More 

Senior Contributor
39 reviews 39 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed April 11, 2015

The hotel was chosen because we were on a budget. Honestly, I did not know how big the street blocks are in the West, so when I booked it, I hoped it would be a little closer to downtown, but with a ten minutes walk it was pretty much ok. We've got a mountains view room, but the windows were... More 

Was this review helpful? Yes
RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear valeria_vally, I agree, the street blocks here in Salt Lake are big! We are always striving to improve and your comments regarding the deficiencies in your room provide a great learning opportunity for our housekeeping team. Our shuttle team is always running, but I am surprised that your calls to Guest Services never rolled over to our front desk.... More 

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