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Red Lion Hotel Salt Lake Downtown

GreenLeadersBronze level
3.0 of 5
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161 West 600 South, Salt Lake City, UT 84101
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1 room 1 adult
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Red Lion Hotel Salt Lake Downtown
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568 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel was probably a great place to stay 25 years ago...unfortunately, it doesn't seem like they've done much updating since then. I have the perspective of staying in two separate rooms during this visit, since I asked to be moved halfway through because of poor Wifi. There wasn't necessarily one "dealbreaker" at this hotel, it was just a lot... More 

Helpful?
1 Thank slavrenz
Paul T, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear slavrenz, Thank you for taking the time to let us know about your recent stay. I'm deeply sorry to hear about the maintenance issues you continuously encountered during your stay. I have forwarded your comments on to the appropriate parties to look into the matters. I am glad to hear the staff treated your well and was able to... More 

Chicago, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Unfortunately I'm back at this hotel because this is where my work sends me. They remodeled the rooms but completely blocked access to the balconies. Rooms are HOT and no way to get fresh air. They still use those nasty coffee pots in the rooms instead of the single serve coffee pots that most hotels have these days. Would not... More 

Helpful?
Thank Dexter L
Paul T, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Dexter L, I'm disappointed to hear you didn't enjoy your recent stay. We are getting ready for some additional changes and updates to our hotel which will remedy some of the issues you encountered. When your back in SLC for your next training, we hope you will enjoy the changes we have made. Sincerely, Nikki S. More 

Travelers are raving about these Salt Lake City hotels

Fort Lauderdale, Florida
Level Contributor
106 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Despite all good intentions on the hotel staff's part.. the internet service here at this hotel was not good. It worked the night I checked in and then the following day it did not until well into the afternoon.. I actually had to go across the street to use a competitor's free internet service in their lobby. Also, I complained... More 

Helpful?
1 Thank phk123
Paul T, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear phk123, I am disappointed that you experienced issues with our wireless network and the heat in your room. Our engineering team is looking at the entire system as I type this. Thank you for sharing your experience and please accept my apologies for the shortcomings in service and product! Paul More 

toronto
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 20, 2015

when reading reviews (after I had already booked our stay), there was great concern. however, we found this hotel 'a very good'. Location - right smack in the middle of everything needed. 2 doors away from an amazingly good and inexpensive bbq take-out and sitdown eatery. Better than the ones we ate at in kansas city which were also very... More 

Helpful?
Thank sssssToronto
RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear sssssToronto, Thank you so much for taking the time to review your recent stay. We are delighted to here you enjoyed your time here, and the staff was friendly and accommodating. We hope to see you again when your travels bring you to SLC. Sincerely, Nikki S. AGM More 

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed December 10, 2015

The rooms were very clean, beds were nice and soft, plenty of fluffy pillows, nice and quiet! Staff was really nice during check in and check out! Could work on prices for breakfast in Red Lion a little steep for breakfast menu

Helpful?
Thank matildaat
RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear matildaat, Thank you for sharing your experience. I am happy that the staff provided friendly service and you enjoyed your clean, comfortable room. We feel that our menu selections and pricing offer a great value to our guests. We appreciate your business. Paul More 

Daytona Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 2, 2015 via mobile

Scam alert!!! Was charged $50 for the smell of my clothes!!! Save yourself the hassle and stay across the street for half the price. Kim the manager was very sarcastic and rude and would not appoint me to a supervisor. Then claimed I signed a form stating they could charge for ridiculous charges like these. The room had cold blankets... More 

Helpful?
1 Thank skate144
RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Skate144, I am disappointed that your stay was not satisfactory and that you found our staff unaccommodating. We continually strive to improve both the product and the service of our hotel, and your comments will be used to that end. Thank you for taking the time to share your feedback. Paul More 

Los Angeles, California
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 1, 2015

When I first entered, it smelled faintly of cigarettes and the desk chair leaned to the left when sitting in it. Other than that, the room seemed clean enough. I was convinced I was getting a cold while I was staying there because my nose kept running like crazy all night. As soon as I left the hotel, it cleared... More 

Helpful?
Thank airforcebri
RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear airforcebri, Thank you for sharing the experience from your recent stay with us. I am disappointed that your room did not smell fresh and that the chair was in need of repair. While we are a pet friendly hotel, we make every effort to assign our furry friends to rooms located in specific areas of the hotel. Thank you... More 

Tampa, Florida
Level Contributor
144 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed November 9, 2015

For the price, the hotel was a good value. The bedding and mattresses are comfortable. The bathroom is small and needs updating (tile, tub, door). The bedroom area was clean however, the bathroom had quite a bit of hair on the floor and even a few on the ceiling.

Helpful?
Thank Tisha399
RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Tisha399. Thank you for taking the time to review your recent stay. I'm sorry to hear about the housekeeping issues you encountered during your stay, your comments will be shared with the housekeeping management and staff. We are updating and making changes at the hotel in the next few months. We hope you stay with us again to see... More 

Oregon
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed November 5, 2015

I stayed in a Tower room with a view. This rating is because there was not a fire plan anywhere in my room. There was a fire extinguisher behind the chair. I notified the staff and I called Corporate today. I hope they put a plan in place. Since safety is the most important to me that is the only... More 

Helpful?
Thank Oregontravelers
RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Oregontravelers, Thank you for reviewing your recent stay. I'm very sorry for the housekeeping and lack of information during your stay. We have replaced the fire safety information in your room and are investigating the housekeeping issues. I'm glad to hear you enjoyed the restaurant and fruit infused water during your stay. Again, I apologize for your missing fire... More 

Franklin, Wisconsin
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed November 3, 2015 via mobile

My room was spacious, but that's all I can say. The beds needed new mattresses. There was no mattress pad on the bed so you could see the mattress through the sheet.(see photo). Upon doing my routine disinfecting wipe down I found the desk was disgustingly dirty. The ceiling over the shower needed to be replaced. The shower had moldy... More 

Helpful?
Thank Michael W
RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Michael W, Thank you for reviewing your recent stay with us. I'm sorry and embarrassed to hear we missed the mark with housekeeping and maintenance. This is not the expectation we have for our rooms, regardless of booking venue. Your review has been shared with our management team to address the issues with their teams. I apologize again and... More 

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