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All 75 Salt Lake City hotels

Red Lion Hotel Salt Lake Downtown

3.0 of 5 Hotel   |   161 West 600 South, Salt Lake City, UT 84101
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53%
Ranked #49 of 75 hotels in Salt Lake City
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 6 days ago
AnaTomp23 Denver, Colorado
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383 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Overcharged, overbooked, disorganized/no communication...awful customer service. Be sure to check out properly and look at your final bill--this hotel slipped in wrongful charges and now have to resort to fighting the charges through my credit card company.

Was this review helpful? Yes 1
Salt Lake City
1 review
1 of 5 stars Reviewed 3 days ago NEW

The front desk people are horrible and the "view room" that you pay extra for is of a roof with a/c on it. When ask if we could move I was told that the view was my interpretation. Will never go there again. Probably will never stay with that chain of hotels again.

Review collected in partnership with Red Lion Hotels

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Christchurch, New Zealand
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We checked in as part of our tour group, got to our room at 2000hrs, room was dirty and nothing had been changed from the previous customer. Went to get it fixed they said it would be half hour or so, we could live with that so decided to keep the room. Came up to check on luggage and the... More

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Denver, Colorado
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here while passing through SLC. Found a deal on Orbitz for a $70-something king bed room. Pretty surprised at how nice it was for the price. We arrived to a room with no towels, so we had to call a few extensions (and several times since no one answered) to get them sent up. Then we discovered you had... More

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Salt Lake City
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Terrible service from desk staff. Drivers to convention center were great but they were rarely available as the staff had them busy doing other things. Desk staff irritated when we requested bus service to convention center.

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes 1
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Salt Lake Downtown, responded to this review

Thank you for taking the time to comment about your recent stay with us. I do apologize for any unprofessionalism that may have been shown to you by our front desk agents. We certainly understand why that would have an effect on the quality of your stay and I would like to assure you that this will be addressed accordingly.... More

NorCal
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 5 days and added the breakfast for 4 for $20/day. It was the same exact foods the whole time. We could not look at it the 3rd day. During the week it is a busy place with tour busses many airlines workers spending the night. The weekend night must be cheap as we had several shady folks on... More

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Salt Lake City
1 review
5 of 5 stars Reviewed 1 week ago

The only comment I have is when waiting in line that the front desk acknowledged the people waiting in line and not have flight attendant cut in front, this happened yesterday evening male counter person,otherwise good time , we will be back. Mr. Decorte

Review collected in partnership with Red Lion Hotels

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East Horsley, England, United Kingdom
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Wanted a place downtown but not too expensive (around $100/night) and this fit the bill from the research I did beforehand. Was a bit unsure since it was not a familiar brand but looked good. The hotel actually exceeded my expectations on just about all counts. Considering it was just a block away from some of the (much) more expensive... More

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Florence, Oregon
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed at this hotel a few nights every year for the past five years. The hotel is slipping and the property is showing it's wear and tear. Plumbing leaks or toilets run, carpeting is dirty in the hallways, air conditioning is noisy but still effective. Calling the front desk is ineffective inasmuch as nobody answers. Calling housekeeping was... More

Was this review helpful? Yes 1
Atlanta, Georgia
Top Contributor
82 reviews 82 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We experienced a small problem that was reported to management. We received immediate and more than satisfactory resolution of the problem. The response was professional and friendly. We were very pleased. The resolution clearly indicated the commitment to and understanding of what customer service is supposed to be. I would highly recommend staying at this location.

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Additional Information about Red Lion Hotel Salt Lake Downtown

Address: 161 West 600 South, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Red Lion Hotel Salt Lake Downtown 3*
Reservation Options:
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Also Known As:
Red Lion Salt Lake City
Salt Lake City Red Lion
Red Lion Hotel Salt Lake Downtown Salt Lake City, Utah

82 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Green Hotel in Salt Lake City
Hotel Class
Official Description (provided by the hotel)
Conveniently located in this world-renowned Olympic city, the Red Lion Hotel Salt Lake Downtown is a first-class hotel offering quality, style and easy access to business, urban and mountain attractions - all at a very comfortable price.Guests enjoy exceptional views of downtown and mountains from each of our 393 deluxe guest rooms and suites. "Just-like-home" room amenities include complimentary wi-fi, large workstations, in-room movies and room service. Complimentary parking and airport transportation are available.Relax and unwind in our heated outdoor pool open May through September and oversized whirlpool or Red Lion Energy Zone fitness center. Our Café Olympus serves family favorites for breakfast, lunch and dinner. We offer Red Lion's signature Roaring Start Breakfast Buffet... and don't forget, kids 10 and younger eat free with each adult.The Red Lion Hotel Salt Lake Downtown is also perfectly suited for your next banquet or meeting with flexible conference space to accommodate up to 1,000 guests. ... more   less 
Number of rooms
391

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