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Red Lion Hotel Salt Lake Downtown

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161 West 600 South, Salt Lake City, UT 84101
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Red Lion Hotel Salt Lake Downtown
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Red Lion Hotel Salt Lake Downtown
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473 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Port Angeles, Washington
Top Contributor
94 reviews 94 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

...it was a great stay. I had an amazing experience many years ago with Red Lion and I always have a soft spot in my heart for their properties. This is smack dab in the center of town which means it's easy to get anywhere. There is a small c-store across the parking lot for snacks...another nice addition. I read... More 

Was this review helpful? Yes
RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear CaptainPuget, Thank you for taking the time to review the hotel, we very much appreciate it. I'm glad to hear that you enjoyed your stay and that you are loyal to the Lion!!! Thank you again and we hope to see you again soon! Sincerely, Nikki S AGM More 

Senior Contributor
34 reviews 34 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The hotel was chosen because we were on a budget. Honestly, I did not know how big the street blocks are in the West, so when I booked it, I hoped it would be a little closer to downtown, but with a ten minutes walk it was pretty much ok. We've got a mountains view room, but the windows were... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear valeria_vally, I agree, the street blocks here in Salt Lake are big! We are always striving to improve and your comments regarding the deficiencies in your room provide a great learning opportunity for our housekeeping team. Our shuttle team is always running, but I am surprised that your calls to Guest Services never rolled over to our front desk.... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Low quality hotel. Rooms have been remodeled, but it's just lipstick on a pig. Bottom line: the staff was nice, but this place a dump. Do yourself a favor and go somewhere else. Red Lion Corporate should be ashamed of this property.

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Av8torGuy, I am disappointed that the condition of the hotel did not meet your expectations. In 2014, we started a multi-year renovation and are very excited about the improvements we have made and those yet to come! I was pleased by your comment that our staff is nice. Please be sure to check out our progress during your future... More 

Senior Contributor
37 reviews 37 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here for one night. I was leaving early the next day to catch a flight, and they don't even charge extra to park for multiple nights! Just registered at the front desk and was good to go. The airport shuttle left at the scheduled time in the morning and only takes a few minutes to get to... More 

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RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Allison B, Thank you so much for your feedback and review. I'm glad you enjoy our complementary shuttle service, it is a service we are happy to provide. We look forward to seeing you again in the future. Sincerely, Nikki S. AGM More 

Nampa, Idaho
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a deal through Priceline; we've usually had very good luck with those but this time it left a bit to be desired. The staff was great; check-in was friendly and smooth. Unfortunately, they had allotted a claustrophobic 1-king room for a family of four--and I do mean claustrophobic. I've seen bigger rooms at Motel 6. I immediately called... More 

Was this review helpful? Yes
RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear pearlgearl, Thank you for taking the time to provide feedback on your recent stay. I'm glad to hear that the staff was attentive and responsive but I'm sorry about the maintenance issues you encountered. We are getting ready to do some extensive updating in the later part of the year so the mentioned issues should be shortly resolved. Thank... More 

Maryland
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked our hotel on HotWire so we did not know what hotel we were getting. We were pleased with the Red Lion. We stayed in March, the pool was closed but the Whirlpool was still open. The rooms were nice and clean. Walking distance to restaurants and downtown. It had free parking which was nice since we had a... More 

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1 review
2 of 5 stars Reviewed 4 weeks ago

Seriously, this hotel is average at best. The breakfast is awful. Do not have it. No milk, no bread, no fruit, yogurt locked away, no pancake mix. The waiter was rude and had the cheek to expect a tip after no service. I was shocked at how bad it was. And it was $11. My room 910 was also very... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Alex T, I apologize for your poor breakfast experience, there is no excuse for the issues you experienced. Our engineering team is investigating and addressing the room deficiencies you noted in your review. We constantly strive to improve and your comments will be shared with our team to ensure that future guests do not experience similar problems. Thank you... More 

Riverton, Wyoming
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

My girls attended a concert in Salt Lake City. The room was not expensive. The beds were very comfortable. There was a balcony and a cute little 50's style restaurant on site. My girls were very pleased with the hotel and the room.

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wyoming
1 review
2 of 5 stars Reviewed February 25, 2015

Although the nightly rate was reasonable because of their discount for university patients, it was not worth the cold temp in the room. Maintenance finally showed up to look and fiddle around, but it didn't get better. We asked to switch rooms at 8:30 pm and we were told they would come by with some new keys to another room,... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear caw53, I would like to apologize for our team's lack of follow through on moving into a room that was adequately heated! As you well know, things break from time to time, but there is no excuse for our staff not resolving the situation. We appreciate your feedback and will share with our team so that they can learn... More 

Senior Contributor
37 reviews 37 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

This hotel located in the heart of downtown combines convenience, amenities, low cost and service to make it one of the most obvious choices when staying in Salt Lake City. The hotel provides a shuttle service to/from the airport making it convenient to get to it without the need for a rental car. It is located across from a full... More 

Was this review helpful? Yes 1
RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Elizabeth V, Thank you for glowing review! I'm glad you found the area and amenities to be convenient and accommodating. We are very excited about the new room amenities from Cascadia and I'm glad you enjoyed them. As for Goldilocks', we would love to host her anytime, as long as she leaves the three bears at home ;) Once... More 

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