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Red Lion Hotel Salt Lake Downtown

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161 West 600 South, Salt Lake City, UT 84101
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Red Lion Hotel Salt Lake Downtown
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Red Lion Hotel Salt Lake Downtown
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468 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Maryland
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked our hotel on HotWire so we did not know what hotel we were getting. We were pleased with the Red Lion. We stayed in March, the pool was closed but the Whirlpool was still open. The rooms were nice and clean. Walking distance to restaurants and downtown. It had free parking which was nice since we had a... More 

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1 review
2 of 5 stars Reviewed 1 week ago

Seriously, this hotel is average at best. The breakfast is awful. Do not have it. No milk, no bread, no fruit, yogurt locked away, no pancake mix. The waiter was rude and had the cheek to expect a tip after no service. I was shocked at how bad it was. And it was $11. My room 910 was also very... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Alex T, I apologize for your poor breakfast experience, there is no excuse for the issues you experienced. Our engineering team is investigating and addressing the room deficiencies you noted in your review. We constantly strive to improve and your comments will be shared with our team to ensure that future guests do not experience similar problems. Thank you... More 

Riverton, Wyoming
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My girls attended a concert in Salt Lake City. The room was not expensive. The beds were very comfortable. There was a balcony and a cute little 50's style restaurant on site. My girls were very pleased with the hotel and the room.

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wyoming
1 review
2 of 5 stars Reviewed 4 weeks ago

Although the nightly rate was reasonable because of their discount for university patients, it was not worth the cold temp in the room. Maintenance finally showed up to look and fiddle around, but it didn't get better. We asked to switch rooms at 8:30 pm and we were told they would come by with some new keys to another room,... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear caw53, I would like to apologize for our team's lack of follow through on moving into a room that was adequately heated! As you well know, things break from time to time, but there is no excuse for our staff not resolving the situation. We appreciate your feedback and will share with our team so that they can learn... More 

Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

This hotel located in the heart of downtown combines convenience, amenities, low cost and service to make it one of the most obvious choices when staying in Salt Lake City. The hotel provides a shuttle service to/from the airport making it convenient to get to it without the need for a rental car. It is located across from a full... More 

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RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Elizabeth V, Thank you for glowing review! I'm glad you found the area and amenities to be convenient and accommodating. We are very excited about the new room amenities from Cascadia and I'm glad you enjoyed them. As for Goldilocks', we would love to host her anytime, as long as she leaves the three bears at home ;) Once... More 

1 review
1 of 5 stars Reviewed February 19, 2015

I live in salt lake I came to the red lion hotel for a romantic get away for Valentine's Day. The told me chocolate strawberries and wine would be in the room. It wasn't there was random pillowcases sitting on our countertops I went down to the receptionist to tell her it wasn't there so she made a call for... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Alonarobyn, I am terribly sorry for the issues you experienced during your stay. I am a little confused about your final bill as guest wifi access is complimentary. Your comments about the service issues will be discussed with all departments involved and used as a tool to improve our performance. Thank you for taking the time to provide feedback.... More 

Province of Naples, Italy
2 reviews
2 of 5 stars Reviewed February 18, 2015

Our stay began on Tuesday, February 16, 2015 and will thankfully be over tomorrow morning. I am in utter shock and disbelief at the lack of cleanliness and maintenance one of the rooms my family stayed in. While my father and sister's room seemed clean and in good condition, aside from the constant cold draft from the windows, my 18... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear WMRS3, We pride ourselves on offering clean accommodation, friendly service, and each member of our staff is empowered to take care of our guests. It is apparent that we failed to meet your expectations in those regards. Please accept my sincerest apologies for those failures. Paul More 

Mountain Home, Idaho, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2015 via mobile

Not sure why they placed us room 910. So far from elevators and the ventilation fans must sit on the roof, directly on top of this room. We did not sleep well due to the noise level. The fans run constantly! This is a nice hotel with a very friendly staff. I am just not sure why they put us... More 

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RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Danielle V, Thank you for your feedback and I'm very sorry the noise level in the room was unpleasant. We will look in to the issue to help resolve what may be going on. I'm glad to hear the staff was friendly but I know that doesn't make up for your lack of sleep. I do hope you revisit... More 

Issaquah, Washington
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 15, 2015

Could not regulate the temp in the room. Temp would go to 75 (with room fan on or off) unless you had the sliding door open. Housekeeping didn't shut my door after cleaning. Restaurant service was horrific. The waitress slopped bacon grease on my colleges shirt right before a very important business meeting and said 'oh you can hardly notice... More 

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RLHSaltLake S, General Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear Darrin H, I appreciate you taking the time to share your feedback. And while I understand that everyone makes mistakes, I am deeply troubled that your server was rude and unconcerned about the stain on your colleague's shirt. Totally unacceptable! Please accept my apologies for the shortcomings in your room, and know that your comments will assist in helping... More 

Rocky Mount, North Carolina
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 10, 2015

I stayed here for a couple of nights last week. A quick pick from an online booking co.. Check in was a breeze at 115 am..I was especially pleased, and appreciated that the clerk asked about my tolerance of animal dander ..Apparently the last guests in the room I was assigned had pets. I am sure it would have been... More 

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RLHSaltLake S, Manager at Red Lion Hotel Salt Lake Downtown, responded to this review

Dear MARSHAS35, Thank you for taking the time to write such a great review. I'm glad to hear the front desk informed you of a possible inconvenience and made necessary adjustments to ensure your stay was great. We are also very excited about up and coming changes. Hopefully when your travels bring you back to Salt Lake we will have... More 

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