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All 76 Salt Lake City hotels

Grand America Hotel

5.0 of 5 Hotel   |   555 South Main Street, Salt Lake City, UT 84111
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Ranked #1 of 76 hotels in Salt Lake City
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 12, 2012
havaneserule Manchester, New Hampshire
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741 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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There are newer reviews for Grand America Hotel
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Manchester, New Hampshire
Top Contributor
75 reviews 75 reviews
32 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed March 12, 2012

Stayed for two nights and loved it. Our 12th floor room had wonderful view of the mountains and city. The elegant suite had a very nice sitting room, luxurious bath and dressing room - what you'd expect from any top city hotel. Our first night began with drinks in the cozy (even tho spacious) bar by the fireplace, followed by... More

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HotelOps, Director of Hotel Operations at Grand America Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. We are humbled by such kind remarks and delighted so many features of the Grand America Hotel made an impact on your stay. It was especially rewarding to learn that the service from our staff compared so favorably within your travel experience. We are honored... More

Albany
Top Contributor
86 reviews 86 reviews
13 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 11, 2012

Stayed at the Grand America Hotel for 2 nights in Salt Lake City. Beautiful hotel! Great attention given to the hotel guests the minute you pull up in your car. We were upgraded from a room to a suite upon arrival. The room was beautifully decorated with a very comfortable queen bed. The hotel has an indoor and out door... More

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HotelOps, Director of Hotel Operations at Grand America Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your most candid feedback of the Grand America Hotel. We were delighted by your endorsement despite the unfavorable impression left on you by ancillary fees such as spa access and parking. I found your observations to be objective and fair. We were encouraged to learn that our value proposition by... More

New York City, New York
Contributor
19 reviews 19 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 11, 2012

I have to say that the Grand America Hotel is probably the nicest hotel in Salt Lake City, although it is extremely over-priced for it's location. I've spent less money on a hotel and food in New York City than here. The food is greatly overpriced as are the drinks (you also can't drink at this hotel without eating food).... More

Was this review helpful? Yes 1
HotelOps, Director of Hotel Operations at Grand America Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience with us. We were sincerely disheartened to learn our pricing model has left such an unfavorable impression with you. I have heard the Grand America Hotel as being higher priced compared to some markets around the country but the New York City markets has never been among them.... More

Alexandria, Virginia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed March 8, 2012

Last week, I attended the CAMEX convention at the Salt Palace. My wife and twins joined me and stayed at the Grand America. First, we did not realize the hotel was only 12 years old and built for the Olympics. This floored us because the interior design of the hotel was something you do not see at all. Everything was... More

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HotelOps, Director of Hotel Operations at Grand America Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. We were humbled by your kind and thoughtful remarks. We are proud that you appreciated our commitment to excellence but especially so for recognizing the graciousness of our staff. I will pass along your sincere and heartfelt remarks to our staff and add special recognition... More

Europe
Top Contributor
55 reviews 55 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 4, 2012

I was here on business so cannot comment on all things, ie didn't get any time at Pool or anything like that But the rooms were beautiful and all the food and beverage events were wonderful, truly very high quality for 'mass catering also very good user friendly convention space. Luxurious soft furnishings and plenty of 'sit around space Around... More

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HotelOps, Director of Sales at Grand America Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. We are honored the Grand America Hotel was chosen as host for your convention and delighted you would consider us for a leisure stay as well. In our opinion, there is opportunity for overlap when regarding either objective. We are truly humbled that the facilities,... More

Minneapolis
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 1, 2012

I enjoyed my stay at this hotel! Totally not my style visually, and bigger than the places I normally stay at, but it was one of the nicest hotels I have ever stayed at. Ask for a room on the east side for mountain and courtyard views, that alone will make your stay. Room was immaculately clean, food was affordable... More

Was this review helpful? Yes 1
HotelOps, Director of Hotel Operations at Grand America Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience with us. We were humbled by your kind remarks pertaining to our food, service and cleanliness. Concerning the size of our guestrooms; at 700 square feet for our smallest room, we are nearly twice the national average. We were especially proud you recognized and appreciated the features of... More

Atlanta
Top Contributor
67 reviews 67 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 28, 2012 via mobile

I loved this place. Great location downtown 1 minute from the tram. The rooms are large with huge bathrooms. The beds are like wombs. You won't want to get up! The restaurant is good as is room service. Hotel service is friendly and pampering. This is by far the best place in the city. Easily in the same class as... More

Was this review helpful? Yes 1
HotelOps, Director of Hotel Operations at Grand America Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your most thoughtful feedback. We were humbled by your kind remarks We are especially proud that you enjoyed our accommodations, amenities and appreciated the graciousness of our staff. We are honored to have earned your trust. Thank you again for such high praise. We will look forward to welcoming you... More

new hampshire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed February 25, 2012 via mobile

Great service, especially from Marcie at the Concierge desk. Disappointed that after paying $250+, there was a charge to use the pool/gym.

Was this review helpful? Yes
HotelOps, Director of Hotel Operations at Grand America Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience with us. We are especially proud that you recognized and appreciated the graciousness of our our concierge, Marcie. We will certainly pass along your heartfelt remarks and gratitude for her efforts in personalizing your stay. We look opportunity forward to welcoming you back soon and until then,... More

Providence, Rhode Island
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed February 24, 2012

I had stayed at the Grand America Hotel in 2006 and was looking forward to a return visit. The rooms were as beautiful and spacious as I had remembered but the quality of service had deteriorated considerably. To be clear, the service was appropriate for a less expensive property but nowhere near 5 star. For example, I had to go... More

Was this review helpful? Yes
HotelOps, Director of Hotel Operations at Grand America Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Grand America Hotel. After reading of your disappointing stay, I felt compelled to get this note immediately in your hands to make every effort to address your concerns. I am embarrassed by the numerous service issues you encountered during your stay. Your expectations were indeed... More

Oklahoma
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 22, 2012

Every detail of this property is spectacular. The lobby and other common areas have incredible marble floors and walls, beautiful chandeliers, rich woodwork, and cozy fireplaces. The food in the Garden Cafe was excellent and was very reasonably priced. The breakfast buffet was perfect and children 12 and under eat it for $7.50 (half price). The spa facilities were also... More

Was this review helpful? Yes
HotelOps, Director of Hotel Operations at Grand America Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Grand America Hotel in such thoughtful detail. We were humbled by your kind remarks. It was especially rewrding that you appreciated and recognized our terrific staff. Our collegues are truly the heart and soul of the Grand America, we are honored you have recommended them... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(8)
  • Sunday brunch(7)
  • Very nice(6)
  • Indoor pool(3)

Additional Information about Grand America Hotel

Address: 555 South Main Street, Salt Lake City, UT 84111
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand America Hotel 5*
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Also Known As:
Hotel Grand America
Grand America Salt Lake City
Grand America Hotel Salt Lake City, Utah

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Salt Lake City #1 Luxury Hotel in Salt Lake City #1 Romantic Hotel in Salt Lake City #1 Business Hotel in Salt Lake City #3 Family Hotel in Salt Lake City
Hotel Class
Number of rooms
775

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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