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Grand America Hotel

Travelers' Choice award winner
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555 South Main Street, Salt Lake City, UT 84111
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Grand America Hotel
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Grand America Hotel
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875 reviews from our community

Traveler rating
    674
    137
    42
    14
    8
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364
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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    (216)
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There are newer reviews for Grand America Hotel
See the most recent reviews
Mexico
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this hotel - it's close to our home and we stayed after a someone surprised us with the hotel room in our wedding night... The hotel was flawless, bed was comfortable and the room was spotless. I would recommend this hotel to anyone looking for a comfortable night.

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Scarehaircare
Top Contributor
72 reviews 72 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very attentive staff, beautiful hotel. Happy surprise that the tub was deep enough for a nice soak and the water pressure strong so it filled up fast. Shower has a massage head. Plenty of towels stocked so no need to call housekeeping. Comfortable robes and slippers, turn down service. It is very worth it to reserve a premier king corner... More 

Was this review helpful? Yes 1
Chapel Hill, North Carolina
Top Contributor
364 reviews 364 reviews
82 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Three of us shared tea with wine one afternoon. The hotel is lovely, the grounds and gardens lovely with spring blooms. The tea was outstanding. There was an wide choice of tea,scones, sandwiches, desserts, etc. More of a meal than just afternoon tea. Well worth a visit with special attention by the staff.

Was this review helpful? Yes 1
Toronto, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a true five star hotel by international standards. Rooms are huge with beautiful touches, great linen and a focus on luxury. Staff cannot be more polite and helpful. Amenities such as spa, gym, restaurants and pool are in line with overall quality of this hotel. A real gem in Salt Lake City - it's ahead of the other... More 

Was this review helpful? Yes 2
Dallas, Texas
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon entering this hotel, you immediately feel you have traveled to Europe- elaborate details to luxury artwork, gigantic floral arrangements, breathtaking chandeliers. The true beauty of this hotel is that you get a 5 star experience without the pretentiousness- you are immediately made to feel at home here. From the gift shops to the restaurant to the lounges, you will... More 

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GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Dear Konstandean C - Thank you for taking the time to share your recent experience with me. We are proud you recognized and appreciated the many special touches we do to care for our guests. Providing gracious service at an exceptional value are true fundamentals of hospitality and we could not be more pleased that we were successful in executing... More 

Greeley, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Salt Lake City is a modern city with all the attributes of a modern city; most good, some less than. And then there's the Grand America. Rising so far above the mundane as to be incomparable to any other, the Grand America is stunning, even from a distance. Off exit 306, it can be seen for miles as you approach... More 

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GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Dear - William Z Thank you for taking the time to share your feedback regarding your stay on TripAdvisor. We appreciate your kind words and we are glad to hear that we have earned your loyalty as a lodging choice in Salt Lake City. Again, thank you for your comments. More 

Greensboro, North Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked for a 2 night stay on a business trip to SLC and had a high level of anticipation for my visit. Check in didn't quite go according to plan. I understand that check in time is 3:00 and 2:00 is too early, but I didn't take kindly to the hard sell of an upgrade to a suite. I... More 

Was this review helpful? Yes 2
GAHotelsandResorts, General Manager at Grand America Hotel, responded to this review

Dear Brian - Thank you for your recent review on TripAdvisor. We always appreciate hearing feedback from our guests, it helps us with our continual efforts to improve the experience at The Grand America. We certainly recognize there are many options available for your consideration in the Salt Lake City area, and we thank you for choosing the Grand America.... More 

Pocatello, Idaho
Top Contributor
91 reviews 91 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Grand America is my favorite Hotel in SLC, they take great care of guests and ensure your stay is pleasant. The hotel grounds are wonderful and the decor is nice. They offer the best Hotel experience in SLC with a good selection of rooms and Hotel dining.

Was this review helpful? Yes 1
GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

JustinFree08 - Thank you for recommending us so highly. We are delighted you chose The Grand America Hotel for your anniversary stay and also for the opportunity to earn your trust. We hope to see you back with us in the future and until then, we remain at your service. Regards - The Grand America Hotel Team More 

New York City, New York
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 19, 2015

I made a reservation in my wife's name and upon checking in the receptionist couldn't locate. She checked my name as well with the same results. She then said we could get a suite for $20 more which we jumped on. Upon checking out the $20 has risen to $100 which they adjusted - blaming the error on "the system."... More 

Was this review helpful? Yes 6
GAHotelsandResorts, Director of Guest Experience at Grand America Hotel, responded to this review

Dear Cpoekel, Thank you for staying with us at the Grand America Hotel in January of this year. We were delighted to have you as our guests. We were saddened to read about your arrival experience and the billing errors you noted. It is very important to us that our guests receive the service expected and that charges reflect the... More 

Point Reyes Station, California
Top Contributor
55 reviews 55 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed April 17, 2015

We were booked at the Grand America for a work conference and loved it so much we stayed two more nights on our own. After a week, do we really have to go home? The staff - amazing to a person. The Bell staff (thank you Mike and DJ), the concierge staff, house keeping (thank you Sarah) and each staff... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Room service(8)
  • Sunday brunch(7)
  • Very nice(3)
  • Indoor pool(3)
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Bathroom (32)
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Premier King Room (22)
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The Hotel (49)

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