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Grand America Hotel

5.0 of 5 555 South Main Street, Salt Lake City, UT 84111
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Certificate of Excellence 2014
Grand America Hotel
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Grand America Hotel
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781 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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USA
Top Contributor
69 reviews 69 reviews
69 hotel reviews
1,130 helpful votes 1,130 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I highly recommend this hotel when you stay in Salt Lake City. It is a very beautiful hotel and up to date in every way. The hotel is very neat and clean as well as the employees give great service and care. The rooms are unique and the hotel decor is great also.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here while in Salt Lake for a Convention. We loved the service, the rooms and the bed felt like a cloud after being on the run all day! Only issue we had was getting something to drink or eat by the pool - had to order thru room service and took forever! Food in the... More

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Chicago
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Second time passing through Salt Lake City, to & from South Lake Tahoe. Stayed in the exec suite both times, beautiful, clean & comfortable. Room service was very good and fast. Service from the staff was excellent, and the whole property looked and felt 5 star quality. Would stay again & would recommend to a friend.

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GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Dear Thank you for recommending us so highly. We are delighted you chose The Grand America Hotel on this occasion and also for the opportunity to earn your trust. We will look forward to welcoming you back again in the future and until then, we remain at your service. More

San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our stay at the Grand America was cut short by travel delays, but the welcome we received at 5am was perfect. Our room was spacious and very well appointed, and the hotel itself was palatial. Perhaps the best hotel I have stayed in over many years of travel. Just a pity that we had so little time to enjoy it.... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was my second time here and the Grand America is truly a fine hotel. All the staff is helpful, friendly, warm, welcoming and the whole group works together like a well oiled machine. The rooms are 5-star and have excellent views of the city and the surrounding mountains. It is quiet, well decorated and great layout and spacious rooms.... More

Was this review helpful? Yes 1
Cleveland
Top Contributor
64 reviews 64 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

When we got to our room I was sure there had been a mistake as it was far nicer than expected. We were there for a conference and many others had the very same observation. The property is more Ritz Carlton than many Ritz Carltons around the world. And the catering/meeting rooms are just as exceptional. Will I b back?... More

Was this review helpful? Yes 1
Wappingers Falls, New York
Contributor
17 reviews 17 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here recently while on business in the area. This Hotel is amazing. The rooms are spacious and elegant. The bathrooms have beautiful marble. Immaculately clean and wonderful service overall. The Garden Cafe, on premise, was great for lunch.

Was this review helpful? Yes 2
GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Dear Tony C - Thank you for recommending us so highly. We are delighted you chose The Grand America Hotel on this occasion and also for the opportunity to earn your trust. We hope to see you back with us in the future and until then, we remain at your service. More

St. joseph
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I was booked to attend a conference at this hotel. I did not know much about the hotel prior to my arrival. I arrived and was amazed at the wonderful service, very spacious and clean room. The views were amazing from the rooms. Very pleased and would certainly visit again if I am in Salt Lake!

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GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Dear Andrew B - Thank you for taking the time to share your feedback regarding your stay on TripAdvisor. We appreciate your kind words and we are glad to hear that we have earned your loyalty as a lodging choice in Salt Lake City. Again, thank you for your comments. More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

One night at each end of a trip to Yellowstone NP. The important 1st impression is of quality and this is carried right through our entire stay. Pricey but well worth it for the ambience & service. Concierge service is outstanding. Car rental company closed for Pioneer Day, which was when I had arranged to return the car, but they... More

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London, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Stayed here last week for three nights, and we found the restaurant service poor,food very average how nice and check your fish is cooked asmi had to send my salmon back as raw in middle,was offered a dessert instead?!!! Was not charged but hey?? Then watch out for dirty bath robes with make up stains and smelling of someone else's... More

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GAHotelsandResorts, Director of Guest Experience at Grand America Hotel, responded to this review

Dear Kate706, Thank you for staying with us at the Grand America Hotel! We were pleased to have you as our guest. I was saddened to read about the lack of consistency and quality you encountered throughout various areas of the hotel. We continually strive to provide only the best in service and experience, anything less is unacceptable. I assure... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(8)
  • Sunday brunch(7)
  • Very nice(6)
  • Indoor pool(3)

Additional Information about Grand America Hotel

Address: 555 South Main Street, Salt Lake City, UT 84111
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand America Hotel 5*
Number of rooms: 775
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Also Known As:
Hotel Grand America
Grand America Salt Lake City
Grand America Hotel Salt Lake City, Utah

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