We have stayed her several times and have enjoyed all visits. The property deserves the five star rating. "Opcal" is just plan incorrect or inexperienced. He or she is just plain uninformed. As we have stayed in many of the Worlds five star hotels I can tell you there is nothing lacking in this property. Our last stay was Memorial... More

This is one of my favorite hotels...ever. We came for a "staycation" and felt like we were a million miles from home. The rooms are stunning with great views of the city, the staff is friendly and helpful at all the right times and places. They've thought of every amenity-- from having a corkscrew in the room to slippers and... More

I have to admit...our reservation was made to stay at Little America, the sister property of Grand America. We were upgraded to Grand America due to over booking I assume. We happily took the upgrade. In the past we have stayed at The Four Seasons Jackson Hole and The Four Seasons Las Vegas....the Grand America is NICER than The Four... More

This "pricey" hotel did not have the aura of a luxury hotel, but rather felt like a nursing home decorated by my blind aunt Sally. Floral wallpaper complimented by plaid fabric. The "music room" which we un-fondly called the bar was poorly staffed and the bartender took to sitting in the hallway with other staff and chatting while we waited... More

I wanted to give my wife a wonderful weekend for mothers day this year so I chose to spend it at the Grand America. We had a suite which was very nice. The deep soaking tubs are for 1 adult only contrary to us being told they were oversized and large enough for 2. The staff at the front desk... More

I booked this hotel through Expedia, but little did I know that the forbidden "E" word would follow me around every time I speak to the reception staff, who referred to Expedia as if I understood that meant I deserved less. No, that meant that Grand America devised a marketing plan to sell its rooms at certain prices through a... More

Visiting Salt Lake City, this was a tourist attraction in itself! Beautiful property with amazing gardens, pools, shops, and spa. This hotel is the epitome of opulence and has fabulous amenities. Loved how each room had a small balcony. Walking into the foyer we were hit with the the sweet smell of an enormous vase of spring flowers, which were... More

Just PERFECT! I write a lot of reviews since I get to travel so much but this one is a pleasure to write. . Check-in: very efficient . Room: large as described on their website. very quiet. well appointed. . Bathroom + Powder room: expansive + great products . Room service: efficient order processing, fast delivery and yummy food .... More

I was completely unprepared for this incredible hotel! Not at all what I was expecting in Salt Lake ..I could have easily been in Europe. Every details was stunning and the room was fantastic! Everything from the cute stores inside, to the must see/eat Sunday Brunch to the fantastic room. I wouldn't consider staying anywhere else!