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Grand America Hotel

5.0 of 5 555 South Main Street, Salt Lake City, UT 84111
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Certificate of Excellence 2014
Grand America Hotel
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793 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York, New York, United States
Top Contributor
58 reviews 58 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed in several hotels in downtown Salt Lake City, and the Grand America is by far the best. And the name says it all. The lobby is beautiful, rooms spacious, clean and quiet, and the spa expansive. The food is good as well, from room service to the restaurants (I highly recommend a capuccino from the lobby bar).... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I have traveled for years, and stayed at the top of the line hotels The GRAND AMERICA is the cream of the crop!!. The customer service, the hotel, the conference rooms, the view, everything about this hotel is magnificent. I would go back SLC in a heartbeat, just to stay here. I honestly cant say enough about the GRAND AMERICA.

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GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Thank you for taking the time to share your recent experience with us. We are proud you recognized and appreciated the many special touches we do to care for our guests but especially so for your comments about our service and property. Providing gracious service at an exceptional value are true fundamentals of hospitality and we could not be more... More

Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We celebrate our Anniversary at the Grand America every year :-) I appreciate the great rooms and the awesome service by all the staff! The hotel is so beautiful in December with all the decorations and activities!! Thank you Grand America :-)

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GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Thank you for recommending us so highly. We are delighted you chose The Grand America Hotel on this occasion and also for the opportunity to earn your trust. We hope to see you back with us in the future and until then, we remain at your service. More

Lafayette, Louisiana
Top Contributor
50 reviews 50 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel a LOT, I will state because I'm a flight attendant. So having said that, I have traveled to 6 countries and all over the world and this hotel IS OVER THE TOP INCREDIBLE!!!!!! Wow, from check-in at front desk, to staff, to awesome rooms and BEAUTIFUL bathrooms I would rate the Grand American the best hotel by FAR... More

Was this review helpful? Yes 1
GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Thank you for recommending us so highly. We are delighted you chose the Grand America Hotel on this occasion and also for the opportunity to earn your trust. We hope to see you back with us in the future and until then, we remain at your service. Regards - Hotel Staff More

Portland, Oregon, United States
Top Contributor
93 reviews 93 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel a lot for work and always struggle to find enough healthy food to eat. At a recent multi-day work event held here at the Grand America they served food that was seasonal, fresh, and prepared in interesting ways. Everything had the mark of a really great chef who was very invested in every bit of food that left... More

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ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 nights during a business meeting and it is quite the opulent hotel in terms of furnishings and looks! People were generally friendly. However for the expected quality and experience, I am afraid that it fell short. The food I had - room service and restaurant - was average at best. The electronic key to my... More

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GAHotelsandResorts, Director of Guest Relations at Grand America Hotel, responded to this review

Dear worldtravellerOhio, Thank you for staying with us at the Grand America Hotel. As you know, candid customer feedback is essential to the success of any business, I thank you for sending yours. I am sorry for the lack luster service you received while staying with us. I can see how experiencing average food, inconsistent keys and intermittent wireless connection... More

Woodstock, Vermont, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the best hotel we have ever stayed at. Everyone is soooooooo nice! I was a bit intimidated at first, because opulence usually makes me uncomfortable. A harpist plays during afternoon tea for pete's sake! But, everyone should treat themselves to Grand America when in SLC. Nothing is overlooked (even the fitness center has the BEST treadmills, ever!). Check... More

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GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Dear Steven - Thank you for taking the time to share your experience at the Grand America. We are humbled by your kind remarks and honored that you have recommended us so highly. We look forward to welcoming you back to the Grand America in the future. Until then, we remain at your service. Warm Regards - Hotel Staff More

Chicago
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a first time visit to Salt Lake City for a conference/convention and stayed at the Grand America Hotel. I was pleasantly surprised at the beauty of this hotel. Although it was recently built they designed it to look like a classic hotel that had very romantic features. They had me at the really had me at the patisserie... More

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Greensboro
Top Contributor
201 reviews 201 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Grand America for 3 nights while attending a conference and felt like I was truly in a world class spa setting! The rooms are some of the largest I have ever seen, the service and amenities are superb and the overall atmosphere is a first class experience!

Was this review helpful? Yes 1
GAHotelsandResorts, Public Relations Manager at Grand America Hotel, responded to this review

Dear Michael - Thank you again for such thoughtful feedback and for recommending us so highly. We certainly recognize there were many options available for consideration in the Salt Lake City area. We are honored you chose the Grand America Hotel on this occasion and for the opportunity to earn your trust. Again, thank you for your kind remarks. More

Cedar City, Utah
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed in luxury hotels around the world, and this one is the best! Friendly! Welcoming! Beautiful rooms with great views of Salt Lake City and mountains. Take the time to enjoy high tea in the lobby lounge one afternoon. It' a little pricey, but the food was great, the view into the gardens was relaxing, and the harp music... More

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What travelers say

  • Room service(8)
  • Sunday brunch(7)
  • Very nice(6)
  • Indoor pool(3)

Additional Information about Grand America Hotel

Address: 555 South Main Street, Salt Lake City, UT 84111
Phone Number:
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand America Hotel 5*
Number of rooms: 775
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Also Known As:
Hotel Grand America
Grand America Salt Lake City
Grand America Hotel Salt Lake City, Utah

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