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Grand America Hotel

Certificate of Excellence
555 South Main Street, Salt Lake City, UT 84111
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1 room 1 adult
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Grand America Hotel
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1,082 Reviews from our TripAdvisor Community

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South Jordan, Utah
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed today NEW

Stayed one night for wedding. The hotel was the setting for a wedding luncheon so We booked a room here for convenience, and knowing the lushness we also booked to be pampered. The accommodations were luxurious and the staff were very helpful. We were able to get a later check out time so we didn't have to rush and check... More 

Helpful?
Thank Weber P
Atlanta, Georgia
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I give this hotel my highest rating. I attended a conference here and enjoyed everything about this stay. The room was magnificent and perfectly appointed. I loved the little sweet shop in the hotel for macaroons. It was strategically located close to restaurants and public transportation. The staff was friendly and helpful at all touch points. Quality stay.

Helpful?
Thank robj249
Belton, TX
Level Contributor
132 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From the travertine and marble everywhere to the impeccable service this is a treat. The spa has an indoor pool and hot tub and steam and dry saunas. Wonderfully appointed you can relax there all day and the massages are phenomenal. I have not yet figured out how the staff know your name but they do. I needed a meeting... More 

Helpful?
Thank Bill K
GAHotelsandResorts, Manager at Grand America Hotel, responded to this review

Hello, Bill K. Thank you for your kind words and feedback. We are happy you were able to relax at The Grand Spa and enjoy the beautiful surroundings. We would be honored to welcome you back to Salt Lake City and The Grand America Hotel. Kinds Regards, Annie Fitzgerald Director of Guest Experience, The Grand America Hotel More 

Beverly Hills, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the type of hotel that makes you want to return to Salt Lake CIty just so you can stay in the hotel again. Lunch in the Bar made me feel like I was in Europe, with classy service and surroundings. The breakfast buffet was excellent, with equally excellent service. The room was perfect. I cannot imagine staying anywhere... More 

Helpful?
Thank beamertravel
GAHotelsandResorts, Manager at Grand America Hotel, responded to this review

Hello, beamertravel We are pleased to read that you enjoyed your stay at The Grand America Hotel. Thank you for taking the time to share your feedback. We look forward to welcoming you again. Until then, we remain at your service. Kind Regards, Annie Fitzgerald Director of Guest Experience, The Grand America Hotel More 

Fort Collins, Colorado
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

beautiful hotel, wonderful spa, top notch service all around. we felt totally pampered and everything was luxurious and not at all snobby. we loved it and have been recommending the whole experience to everyone!

Helpful?
Thank Tmilton70
stansbury park, utah
Level Contributor
215 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's becoming slightly shopworn since our last visit 4 years ago. The view from the balcony room is amazing, however fitting 2 people on the balcony is tight with no room to sit in a chair. The 2 rooms were well appointed, 2 42" TVs, comfy bed, shower and tub. bathroom scale that didn't work and a big 2' circle... More 

Helpful?
Thank kingofsling
GAHotelsandResorts, Manager at Grand America Hotel, responded to this review

Dear kingofsling, Thank you for taking the time to share your review regarding your recent visit. We value your feedback and appreciate the opportunity to serve you again. Thank you for recognizing our wonderful team members and in-room dining. We have shared your review with our leadership team and appropriate department managers so that we may address your feedback concerning... More 

Tampa, Florida
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

For several years now we have stayed at the Grand America either on our way in or on our way out from skiing in Park City. We sometimes schedule an extra day just to stay there. Every time we come back we are reminded how great the experience is. The rooms are large and the staff is very friendly. It... More 

Helpful?
Thank Bryan C
Twentynine Palms, California
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently tried to book a few days at this hotel because I will have to have some tests done at the Veteran's Hospital in Salt Lake, just across from the U of U. I had been at the Grand before while a friend of mine was in a U of U hospital. It was an excellent stay, the concierge... More 

Helpful?
5 Thank Sandy L
GAHotelsandResorts, Manager at Grand America Hotel, responded to this review

Dear Sandy L, Thank you for sharing feedback on your recent phone call. I am happy to hear that our Concierge was helpful during your last stay at The Grand America Hotel, but saddened to know that we did not deliver the same level of customer service during your call. I’ve shared your review with our leadership team and am... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for our anniversary. The spa is amazing, the bed was very comfortable and the rooms were excellent. The only cons would be that because it's a 5-star hotel, be prepared to pay lots of tips to insure quality service. Because it was my wife and I's first stay at a 5-Star hotel we were... More 

Helpful?
Thank Robbie C
miami
Level Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly staff at all times. Clean and comfortable accommodations. Walking distance to many sites (Tabernacle Square - City Creek Mall - Cathedral of the Madeline) if not snowing. Streetcar service nearby. Prompt and tasty Room Service 24/7. Indoor pool heated to 80 degrees ($10 charge). Trendy / comfortable restaurants.

Helpful?
Thank trippingJack
GAHotelsandResorts, Guest Relations Manager at Grand America Hotel, responded to this review

Dear trippingJack, We were delighted to have you as our guest and thank you for taking the time to share you recent experience on TripAdvisor. We are pleased to read that you enjoyed the location of the hotel, that you felt the accommodations were clean and comfortable, and that your room service was prompt and tasty. Thank you for recognizing... More 

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