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Marriott Salt Lake City City Center

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220 South State Street, Salt Lake City, UT 84111
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Marriott Salt Lake City City Center
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Marriott Salt Lake City City Center
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399 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Des Moines, Iowa, United States
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wow! A great Marriott property, especially for the money. The property, location and amenities couldn't have been better for someone who travels 35+ weeks a year. For the cost, this hotel can't be beat. It had everything I needed - nice workout facility, great concierge service/food, modern feel and spacious rooms (I had a room facing the mountains). The staff... More 

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Saratoga WY
Top Contributor
112 reviews 112 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient location. Be sure to follow the "Hotel Parking" green neon signs; the hotel parking (P2, red area) is better lit and right near the elevator directly to the lobby. There was no fridge - inconvenient for a 2 day stay. You'll pay for parking ($14 self-park, more for valet). Bedding should be updated - was like sleeping on... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for two nights and really enjoyed my stay there. The room was big and clean, the bed was comfortable and the breakfast was AMAZING. Reception staff was friendly and very helpful. I would definitely stay here again and highly recommend it to anyone who wants to stay close to Salt Lake City centre.

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montgomery alabama
Top Contributor
79 reviews 79 reviews
15 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently spent one week for a conference. Th hotel is on state street and is conveniently located to many restaurants, temple square, city creek shopping center, and the salt palace. Check in was very easy. The staff were typically Marriott, friendly and helpful. Valet parking was 16$ a da as opposed to 14$ to self park. Valet was efficient and... More 

Was this review helpful? Yes 1
Tyson75, Director of Sales at Marriott Salt Lake City City Center, responded to this review

Lakemartindoc, It has been a pleasure hosting your Conference for the past several years. We enjoy the group’s annual return. Thank you for your comments as they help us identify any challenges we need to address. The Concierge Lounge Is available to those guest who have reserved access by paying a Concierge Rate or for Marriott Elite Members with Gold,... More 

Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The good - Reception staff was friendly, the hotel has fresh water in the lobby, the room was clean, the bed was comfortable and the bedding was upgraded. All in all, not a bad experience The bad - we were supposed to have a handicapped room, and my roommate's name was supposed to be on the reservation. Neither happened, though... More 

Was this review helpful? Yes 1
Tyson75, Director of Sales at Marriott Salt Lake City City Center, responded to this review

princesspuppymommy, Thank you for your feedback! We are sorry to hear that your stay was less than perfect. Based on some of the specific details in your review, we believe your review was meant for another Marriott hotel, not the Salt Lake City Marriott City Center. For example, we do not currently offer Bonus Marriott Reward points instead of Housekeeping... More 

Lindon, Utah
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 21, 2015

This hotel reminds me of being in Europe because the lobby is long and narrow and the rooms are small, as if they tried to squeeze the hotel into a narrow property. I much prefer the Downtown Marriott with its spacious areas and views from all rooms. The service, of course, is impeccable, being a Marriott property. But I did... More 

Was this review helpful? Yes 1
Tyson75, Director of Sales at Marriott Salt Lake City City Center, responded to this review

beachgram54, I am sorry you did not like our hotel. We are planning on renovating the lobby which should help the layout and seating in the public areas. Our standard guestrooms are 390 square feet which is larger than most downtown hotels, including the Downtown Marriott, so I am not sure why it felt so cramped. We appreciate your business... More 

Easton, Massachusetts
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 14, 2015

I was staying at the Marriott Salt Lake City this past week for 6 days. I was there for a conference and several meetings. The service there was impeccable. From the moment I pulled up to the hotel to the moment I left the employees did everything they could to make my stay enjoyable. I would rate the service at... More 

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Vernal, Utah, Usa
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

From the moment we arrived the valet was gracious and very helpful. Checkin was fast and easy. Our room was very clean and we had a great view. Overall our stay was excellent. On our last morning while using the iron there was rust on the iron and it stained my girlfriends shirt. Housekeeping. It only brought up a new... More 

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Jacksonville, Florida
Top Contributor
281 reviews 281 reviews
33 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed March 6, 2015

I checked a lot of different websites before staying here - most listed this property as four star. Has the rating system changed? I have stayed in some beautiful four star hotels. This hotel I would rate at three stars. It is not a bad hotel - it is just not what I think of when I think of a... More 

Was this review helpful? Yes 1
Tyson75, Director of Sales at Marriott Salt Lake City City Center, responded to this review

493Ron, We appreciate your comments and will share them with our owners and design teams. I am not sure what happened with the bartender but we will review customer service expectations with her. Thank you for your business. Sincerely, Tyson Lybbert More 

Lewiston, NY
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 3, 2015

On arrival, I wanted very much to like this facility. The bellman was very helpful in taking the luggage from the taxi into the lobby. The check-in staff was very efficient. We were on the concierge floor and enjoyed the amenities of the lounge. The offerings in the lounge were very adequate and the food offerings were very good. The... More 

Was this review helpful? Yes 1
Tyson75, Director of Sales at Marriott Salt Lake City City Center, responded to this review

Larn796, I am glad to hear that most of your stay went well, and I am sorry for any confusion we had in cleaning your room. Our housekeepers are scheduled to clean rooms until 5:00 PM on weekdays and 6:00PM on weekends. This is obviously pretty late in the day but if you would prefer your room to be cleaned... More 

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