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Marriott Salt Lake City City Center

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220 South State Street, Salt Lake City, UT 84111
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Marriott Salt Lake City City Center
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419 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Fairly big hotel right near downtown, with access to shopping, and plenty of accessibility for transit and to the major highways. Very nice plaza out the back of the hotel for some outdoor time, although one of the nights it played host to a very rowdy corporate gathering (with loud, live music later into the evening). A few of the... More 

Was this review helpful? Yes 1
Tyson75, Director of Sales at Marriott Salt Lake City City Center, responded to this review

David W, Thank you. We appreciate your business and for taking time to write a review. Our hotel is located adjacent to the Gallivan Plaza which offers a variety of activities including summer concerts. This may create challenges for our guests. Some enjoy the summer concerts and the “free” access to the event from their rooms and some are disappointed... More 

Prescott Valley, Arizona
Level Contributor
136 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed at eight or ten Marriott properties in SLC and this one is the best. The location is excellent. You can walk to almost everything in downtown SLC, with tons of great restaurants nearby. The staff is well trained, great with customer service. Though I sometimes stay at other properties, this one is my #1 choice. I do have... More 

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Singapore, Singapore
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 1 week ago

I am amazed by the bad service I received. First when I checked in they wrote the wrong room number on my key. This morning I called for room service and after they answered my call they let me wait for 5 minutes and they closed the line. I cannot believe this.

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Tyson75, Director of Sales at Marriott Salt Lake City City Center, responded to this review

Paoloc0211, I am very sorry to hear about these challenges. Our team strives to provide a high level of customer service and when we fall short it is disappointing. Please contact me so I may gather more specific information about your experience and discuss solutions. Thank you for staying with us. Sincerely, Tyson Lybbert tyson.lybbert@marriott.com More 

Tyrone, Georgia
Level Contributor
159 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a weekend. Staff was friendly, room was standard, room AC worked. Valet parking worked, but is $16. Nice fitness room. We used the restaurant for breakfast and the buffet was great and service was very good. Lot's of restaurants within walking distance and Temple Square is nearby. We did not hear the construction mentioned in other... More 

Was this review helpful? Yes 1
Clarksville, Tennessee
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I arrived late. The front desk staff were quick and courteous. The rooms were clean and I was impressed with both the size and upkeep of the bathroom. The bed was hard and uncomfortable. I also wish there had been a top sheet on the duvet. It bothers me to pull up a bed covering that had certainly been used... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After missing our connecting flight in Salt Lake City we ended up staying overnight at the Marriott City Center. We arrived at the hotel around 11pm quite tired, but happy to have found a place because many hotels had sold out due to several flight delays. When we exited our Uber ride (more about that later)....there was no one at... More 

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Tyson75, Director of Sales at Marriott Salt Lake City City Center, responded to this review

Scipeach, I appreciate your comments and thank you for your business. I am somewhat familiar with your arrival experience and I apologize for the inconvenience and difficulty you had in getting settled into your room. Late at night when we switch over to a new day, our key system experiences delays for about fifteen minutes and during this time we... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Marriott standard continues with strong front desk staff, a fitness center that exceeds hotel expectations, always clean facility, fast elevators, etc. This hotel offers a very comfortable stay in the heart of Salt Lake City.

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Albuquerque, NM
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here five nights for a professional conference in Salt Lake City. Also I am a Marriott Rewards Member. On the plus side, hotel is centrally located in close proximity to restaurants, convention center and airport train. Staff was friendly and helpful with addressing questions related to area. Major disappointment was the climate control was not working properly, the room... More 

Was this review helpful? Yes 1
Tulsa, Oklahoma
Level Contributor
55 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Drove from Oklahoma to here in one day... Ya. Obviously I was tired and ready to crash. Location was good. Hotel was part of the upscale Marriott's I've been to. Room was standard with no wows. The bathroom was top 5 best bathrooms. There was a lot going on but it was quiet. I'd stay here again.

Was this review helpful? Yes 2
Sonoma, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 26, 2015

First time in Salt Lake City. This Marriott has to be the best in the city. It has a marvelous indoor pool and spa with large windows on the second floor. That was a surprise and was very much appreciated. Great Staff. Especially Jennifer!

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