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All 76 Salt Lake City hotels

Sheraton Salt Lake City Hotel

4.0 of 5 Hotel   |   150 West 500 South, Salt Lake City, UT 84101
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Ranked #43 of 76 Hotels in Salt Lake City
A recent review
3 of 5 stars reviewed 1 week ago
Rastaslady Layton, Utah
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474 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Austin, TX
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I am writing this review FROM the hotel, on the first night of a 5 night stay for a convention. I just spent time looking for ANOTHER room in Salt Lake for the remainder of my stay but everything is booked. The staff was so rude and for me to say that it's huge. The front desk person told me... More

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Layton, Utah
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

At first glance I was impressed. The staff were well dressed and the main lobby was lovely with shops and restaurants. I thought maybe the reviews were just bitter customers. However, beyond that, the hotel does not offer much. We stayed for two nights on the garden level (very pretty). DO NOT GET A ROOM CLOSE TO THE CONFERENCE ROOMS,... More

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Boulder, Colorado
Top Contributor
59 reviews 59 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The lobby and staff were very nice. We ended up paying to upgrade to what we thought was going to be club level. We got a room off the beaten path that was a two story loft type room and a long long long walk to the lobby, parking and elevators. It was not even a Starwood Preferred room, yet... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff were sufficiently helpful. The hotel is well situated, good parking, good rooms and best of all a Starbucks in the lobby. They were not very accommodating about putting an extra bed in the room (something about fire code) but all things considered it was a happy stay.

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Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear SkypeDaddy, I'm glad you enjoyed the convenience of having Starbucks in our lobby and I'm sorry that we were not able to provide an additional rollaway bed in a room that already has two double beds. We appreciate you staying with us and we hope you will return again soon. Sincerely, Jeff N. Director of Sales & Marketing More

Norcross, Georgia
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I are loyal Starwood members and always try to arrange to stay in one of their properties, but we won't stay here again. It's an older, drab property whose staff seem only mildly interested in your being there. A colleague tried the place again last month and said that even though they've renovated some of the rooms,... More

Was this review helpful? Yes 1
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Adam-n-SooJK, I'm sorry that you didn't enjoy your stay with us. As a loyal Starwood guest your feedback is important to us! Thank you for the review! Sincerely, Jeff N. Director of Sales & Marketing More

Massapequa, New York
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here a night with my wife, rooms are comfortable and hotel is clean throughout. A good location and area seemed safe as we went for a walk in the early evening. Nice pub inside and decent food if you choose not to go out. Starbucks inside is convenient. Staff was friendly and helpful.

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Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear RK_LI_NY, Thank you for being our guest and we hope you return again soon! Sincerely, Jeff N. Director of Sales & Marketing More

St. George, Utah
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Reservations here for a work conference. Arrived at 10:45pm - they had no record of my reservation. "Wake up the person in charge of this." "But... it's 10:45!" "And where would you like me to sleep?!" Had to stay elsewhere the first night, but did get in for the final two days. Room was reasonable enough, but the "green" offering... More

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Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear MontyClan, I appreciate hearing about your experience and I'm truly sorry for what happened. We would appreciate an opportunity to make this right. Please contact me directly the next time you visit our hotel. Sincerely, Jeff N. Director of Sales & Marketing More

Top Contributor
57 reviews 57 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room and hotel were clean. The room was a bit outdated-definitely needed a renovation. Beautiful views though. I had a king room on the club floor. The staff and service were amazing. Very helpful and friendly. They really made my stay lovely. Thanks so much. :)

Was this review helpful? Yes
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear carmacharmeleon, Thank you for the compliment about our staff! I'm glad you enjoyed your stay! Sincerely, Jeff N. Director of Sales & Marketing More

Springfield, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel had a rather large check in line and took about 30 minutes to check in. About ten minutes in a manager came around and handed out bottles of water. When we got to the front desk we were greeted by Vanessa (New York). She was very kind with our request and recommended great places to visit and eat,... More

Was this review helpful? Yes
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear JCtraveler05, I'm sorry about the check-in line on the day of your arrival. Thank you for compliment about Vanessa and I'll be sure to share your comment to her. Sincerely, Jeff N. Director of Sales & Marketing More

West Palm Beach, Florida
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed her for 3 nights while my wife was at a convention. Very clean, comfortable hotel in the downtown area and only 10-15 minutes from the airport. Good food in the hotel, but many good dining establishments within easy walking distance. Staff was very friendly and helpful.

Was this review helpful? Yes
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Pat M, Thank you for the review on TripAdvisor and I'm glad you enjoyed participating in our "Make A Green Choice" program! Sincerely, Jeff N. Director of Sales & Marketing More

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Additional Information about Sheraton Salt Lake City Hotel

Address: 150 West 500 South, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Salt Lake City Hotel 4*
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Also Known As:
Sheraton Salt Lake City Hotel Utah
Salt Lake City Sheraton

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