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All 75 Salt Lake City hotels

Sheraton Salt Lake City Hotel

4.0 of 5 Hotel   |   150 West 500 South, Salt Lake City, UT 84101
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66%
Ranked #41 of 75 hotels in Salt Lake City
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
Chad J Milwaukie, Oregon
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409 people have reviewed this hotel

Traveler rating
    100
    163
    95
    37
    14
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73
98
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136
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Milwaukie, Oregon
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I was given this hotel through hotwire stating it was a 4-star. While it may have been that before and may still have some qualities of that rating, my experience was more of a 3-star or so. I stayed on the second floor, which seemed to be their "budget" floor. My room was only accessible through the back end of... More

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Salt Lake City
1 review
3 of 5 stars Reviewed 2 days ago NEW

this hotel has a big name around the world and Service is good, with some disadvantages; the breakfast is not so good for the customers to satisfy and rooms needs to smell more fresh that customers will feel it clean. Thank you

Review collected in partnership with Easytobook.com

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Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 1 week ago NEW

Let me save you, business travelers, tons of hassle. Skip staying at the Salt Lake City Sheraton Hotel and pick any one of the myriad of other corporate options within blocks of the Sheraton. Here's why: --SMELL. The rooms smell funky. I don't know if it's the old carpet or the cleaning products that the staff uses, but the rooms... More

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College Station, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Our room was comfortable, quite large and very quiet. We enjoyed the hotel and the staff were all so friendly. We felt very pampered. The courtyard in the middle is so nice to look out on. The breakfast in the restaurant was very good. We appreciated the valet service. It was just an outstanding experience.

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Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Newbet, We're glad you stayed with us! Thank you and we hope you return again soon. Jeff N. Director of Sale & Marketing More

HENDERSON NEVADA
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The check in staff was very friendly and helpful and so was guest services. The lobby is very large with a nice fireplace. The starbucks is a nice touch for morning coffee. We stayed in the tower facing the front of the hotel. It faces a busy street but not that noisy . The view of the mountains are beautiful... More

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Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Magnum357, Thank you for the review on TripAdvisor! Sincerely, Jeff N. Director of Sales & Marketing More

Salt Lake City, Utah
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm a Salt Lake local and this is my top pick for a special night out downtown. I opt for the garden view rooms because my experience is they are larger and I really enjoy the view and access to the garden & pool. You may enjoy the city view if you're not a local. The location is downtown and... More

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Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Shellie P, Thank you for an amazing review and being a loyal customer! We look forward to your next visit! Sincerely, Jeff N. Director of Sales & Marketing More

Salt Lake City, Utah
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Pros: Friendly staff Clean/premium sheets VERY quiet Free Parking Variety of pillow firmness Cons: Inconvenient parking Internet/WiFi is surprisingly not free VERY small room - I was shocked Small bathroom Sheets were not tight so the mat that was placed on top of the mattress kept bundling up beneath the sheets Overall - nice - but I would never consider... More

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Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear hboyce, Thank you for the review of our hotel and I'm grateful to have your comments. Sincerely, Jeff N. Director of Sales & Marketing More

Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were put on busy, noisy convention side. Room was bare bones: bed, dresser and one club chair. Cold water faucet did not work. No parking on our side of the building, and we could only go out-not in through the doors on our side of the hotel. Black hair on bed too!

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Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear lasvegaschickie, I appreciate your review of our hotel and I apologize for the condition of the room that you experienced. Based on your comments, this room was not ready to be given to our customers and I'll share your thoughts with our engineering and houskeeping team. We hope you will give us a second chance. Sincerely, Jeff N. Director... More

New Lebanon, Ohio
Top Contributor
159 reviews 159 reviews
12 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed March 15, 2014

I stayed here on business, as our conference was being held in the hotel's conference center. I was warmly welcomed & checked in, my room was ready early, so I went directly to the room on the fifth floor. I was given a King non-smoking room, that had a great view of downtown SLC & this room also had a... More

Was this review helpful? Yes 2
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Karissa S, Thank you for responding on TripAdvisor. We appreciate your throrough review of all our services and we hope you will return again soon! Sincerely, Jeff N. Director of Sales & Marketing More

Marlton, New Jersey
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2014 via mobile

Stayed here many times, but the kitchen can't get a medium well steak done right. The manager offered me club lounge access as a gold member due to the rude check in girl. I was platinum for over a decade. I never use the club lounge. This was a slap in the face. The bartenders are wonderful.

Was this review helpful? Yes 1
Jeff N, Director of Sales at Sheraton Salt Lake City Hotel, responded to this review

Dear Realtravelingthomas, Thank you for sharing your experience at our hotel and I'm passing along your comments to our culinary and front office staff. This is a good opportunity for us to review internally and look for ways to improve our services and make it personalized to your preferences. I apologize for the poor experience you had and I would... More

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Additional Information about Sheraton Salt Lake City Hotel

Also Known As:
Sheraton Salt Lake City
Salt Lake City Sheraton
Sheraton Salt Lake City Hotel Utah
Address: 150 West 500 South, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Salt Lake City
#26 Family Hotel in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Salt Lake City Hotel 4*
Official Description (provided by the hotel):
Relax in one of our 362 comfortably spacious guest rooms or 30 suites. Experience the celebrated "ahhhh" of the Sheraton Sweet Sleeper (SM) Bed. ... more   less 
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