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All 75 Salt Lake City hotels

Comfort Inn Downtown

2.5 of 5 Hotel   |   171 W 500 S, Salt Lake City, UT 84101
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Ranked #44 of 75 hotels in Salt Lake City
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 1, 2014
jennysydneyaus Sydney, Australia
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89 people have reviewed this hotel

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22
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16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Marysvale, Utah
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here on a business trip to Salt Lake City. The first day, we only had time to check in and leave. After a busy afternoon and early evening, we returned to our room and prepared for bed as we had another day of meetings the next day. While getting ready for the day, we noticed a used bar... More

Was this review helpful? Yes 1
Mark R, General Manager at Comfort Inn Downtown, responded to this review

I was mortified to hear about your poor experience. That is not how we do business. Looks like we drooped the ball with everything. If we charge you any money, please contact me and it will be refunded immediately. I apologize for your very poor experience at our hotel. More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2014

we travel from Australia and have stayed at The Comfort Inn for the past four years. The rooms are spacious, the beds very comfortable and it is great value for money. It is located near many great restaurants, theatres and movie houses. The most important thing about this hotel is the staff, nothing is too much trouble for them and... More

Was this review helpful? Yes 1
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Thanks for your kind words Jenny. It is always a pleasure to be your home away from home when you make your annual trips. Thanks for choosing us and we look forward to seeing you and your friends next year! More

San Diego, CA
Top Contributor
69 reviews 69 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 24, 2014

I've stayed at many Comfort Inns across the USA, and the beds at this one were NOT comfortable. There were 4 pillows on my bed, with an explanation that the front 2 were "soft" while the back 2 were "hard." Actually all 4 pillows were very THICK and hard, and I woke up with neck pain as did my kid.... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

I am very sorry to hear about your sleepless night. I know a comfortable bed is very important to a good night's rest. I am not sure what happened. We have all new pillows with each bed have a choice of firm or soft- as you indicated. We have received a very good response to our new pillows. We are... More

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 6, 2014

We stayed here visiting family and some business. We loved that they are truly pet friendly charging just $20 for the entire stay. We stayed three nights, since we prepaid. We checked in early but did not check the room. But as soon as we walked in I smelled mold, but since it was late we went to bed. After... More

Was this review helpful? Yes 1
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Thank you for taking time to review your stay. I apologize for the mold by the window and that you found it before we did. We would love to have you visit in the future. More

Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 16, 2013

We stayed here as a family and had a wonderful experience! The lobby and entrance area are nicely decorated, the staff was always friendly and looked nice, and the breakfast was great! I would definitely stay here again. My only issues are I wish they did breakfast a little later on the weekends (they clost at 9) so we could... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Thanks for staying with us and taking the time to review our hotel. We hope your family stays with us on your next visit to SLC! More

Santa Ana, California, United States
Contributor
19 reviews 19 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 10, 2013

this was a nice place the room was very comfortable and very affordable. and the tub was long and the bed were ever nice and comfortable. i still don't get why all the place i have been to have small pillows.

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

We are very pleased you chose to stay with us! Thanks for taking the time to review our hotel. We hope to see you again soon. More

Price, Utah
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 27, 2013

I absolutely LOVE this hotel. It's location is ideal for whatever activity I have in mind for downtown Salt Lake. The facility itself is gorgeous, with a hot tub, clean rooms, beautiful lobby, satisfying continental breakfast, the list goes on. Most importantly is the staff. I've only encountered a few, but in staying there 3-4 times over the last couple... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

It was a pleasure to hear from you, Megan. We love to here from our regulars. James is the best and I have passed on your kind words to him. More

Seattle, Washington
Contributor
15 reviews 15 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 14, 2013

This was a repeat stay for us at this property. A perfect location for us within walking distance of our business appointments. We a lovely King bed room with a great bed; the mattress was one of the best on this trip. The extra care and concern for travelers that this hotel includes is a very comfortable lobby area with... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

It is always a great pleasure to hear from our guests. Thanks for taking the time to review us and we hope to see you soon! More

Vacaville, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed November 9, 2013

very professional staff. Helped me with downtown map, and directions to sites. Room very comfortable. Happy with my stay there. A few minor repair issues and I did not want to get the blame, so spoke with staff, who were very, very accommodating. I had my beagle with me, and did not want them to think he had done this.... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

It is great to hear from you and thank you so much for your kind words! More

New Hartford, New York
Top Contributor
58 reviews 58 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 8, 2013

Was wonderfully surprised to a spacious room and the manager's weekday welcoming party. The full hot breakfast was appetizing and shocked to see the variety of snacks and ice creams near the front desk, a nice addition. The washer & dryer was useful since we were traveling for a week. Took a leisurely walk around downtown visiting the sites.

Was this review helpful? Yes 1
Mark R, General Manager at Comfort Inn Downtown, responded to this review

We are very glad you chose to stay with us! Thank you for your feedback and we hope you will stay with us again. More

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Additional Information about Comfort Inn Downtown

Also Known As:
Comfort Inn Downtown Hotel
Comfort Inn Downtown Hotel Salt Lake City
Comfort Inn Downtown Salt Lake City, Utah
Address: 171 W 500 S, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 75 hotels in Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
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