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All 75 Salt Lake City hotels

Comfort Inn Downtown

2.5 of 5 Hotel   |   171 W 500 S, Salt Lake City, UT 84101
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Comfort Inn Downtown
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63%
Ranked #43 of 75 hotels in Salt Lake City
A recent review
5 of 5 stars reviewed 3 weeks ago
pkcwetzsteon Loveland, Colorado
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98 people have reviewed this hotel

Traveler rating
    34
    28
    22
    7
    7
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27
29
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Loveland, Colorado
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I almost always stay at Comfort Inn and I am certainly glad I did this time. I was in town with my boys for Comic Con for 5 days and I was worried about all that time in a room with teenage boys but I was so pleased at the size of the room - we all had our personal... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Thanks for choosing us for your stay during Comic Con! We hope to see you in September for the next one. More

San Francisco
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Have I ever given five stars to a Comfort Inn? I don't think so. But, this one was in a perfect location downtown, walking distance to lots of restaurants. The rooms were very well outfitted, and the beds were super comfy. And, all this only cost us $100. Can't beat that.

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hello Great Surprise- I am very glad we could offer you great accommodations at a great price. We would love to have you stay with us again when in town ! More

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 28, 2014 via mobile

We stayed overnight here whilst on a visit to SLC. The room was comfortable, and I thought the free happy hour with food and drinks was a super bonus. The location is very central to downtown SLC and it is easy walking distance. However my husband had a fall in the shower as the bath mat was missing. He cut... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Thank you for your feedback. I am very distressed to hear of your poor experience both in the room and with my staff. I have searched for your email through all our accounts but cannot find it. I would very much like to make this right. Please contact me at the hotel switchboard so I can discuss the matter with... More

Canton, Ohio
Contributor
14 reviews 14 reviews
4 hotel reviews
4 of 5 stars Reviewed May 26, 2014

When we checked in, James was at the desk. He had our reservation and keys ready and acknowledged my membership in the hotel rewards program. He had information about the hotel and the local restaurants and attractions ready. He could not have been more cheerful nor helpful. He handled a phone call while I was still checking in and was... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Wow...Thanks for your kind words! I will pass them on to James and Diana. We loved having you stay with us and look forward to your next visit! More

Casper, Wyoming
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 15, 2014

We like Comfort Inn for the quality service, rooms, and amenities. We weren't disappointed in those. The price was a bit high, but I usually make our reservations in advance online, so that could have been the difference. We had a nice king room, with a sleeper-sofa. Comfortable and clean, just as expected. The breakfast was good, just not as... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Thanks for staying with us and thanks for the kind words. We are a somewhat a-typical Comfort as we are located in a major metropolitan downtown area. We offer the best rates we can with the conventions and events that occur often near our hotel. We hope to see you again soon! More

1 review
5 of 5 stars Reviewed May 12, 2014

This hotel was very comfortable. The beds were extremely comfortable! The manager on the desk kindly put us on a first floor room and even went to a great deal of effort writing out a map of the best restaurants and places to eat. It was the quietness and the cleanliness of the room which was excellent coupled with the... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Thanks for the kind words. I am very glad we were able to serve you and hope you stay with us again! More

Marysvale, Utah
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 23, 2014 via mobile

We stayed here on a business trip to Salt Lake City. The first day, we only had time to check in and leave. After a busy afternoon and early evening, we returned to our room and prepared for bed as we had another day of meetings the next day. While getting ready for the day, we noticed a used bar... More

Was this review helpful? Yes 2
Mark R, General Manager at Comfort Inn Downtown, responded to this review

I was mortified to hear about your poor experience. That is not how we do business. Looks like we drooped the ball with everything. If we charge you any money, please contact me and it will be refunded immediately. I apologize for your very poor experience at our hotel. More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2014

we travel from Australia and have stayed at The Comfort Inn for the past four years. The rooms are spacious, the beds very comfortable and it is great value for money. It is located near many great restaurants, theatres and movie houses. The most important thing about this hotel is the staff, nothing is too much trouble for them and... More

Was this review helpful? Yes 1
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Thanks for your kind words Jenny. It is always a pleasure to be your home away from home when you make your annual trips. Thanks for choosing us and we look forward to seeing you and your friends next year! More

San Diego, CA
Top Contributor
72 reviews 72 reviews
32 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed February 24, 2014

I've stayed at many Comfort Inns across the USA, and the beds at this one were NOT comfortable. There were 4 pillows on my bed, with an explanation that the front 2 were "soft" while the back 2 were "hard." Actually all 4 pillows were very THICK and hard, and I woke up with neck pain as did my kid.... More

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

I am very sorry to hear about your sleepless night. I know a comfortable bed is very important to a good night's rest. I am not sure what happened. We have all new pillows with each bed have a choice of firm or soft- as you indicated. We have received a very good response to our new pillows. We are... More

Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 6, 2014

We stayed here visiting family and some business. We loved that they are truly pet friendly charging just $20 for the entire stay. We stayed three nights, since we prepaid. We checked in early but did not check the room. But as soon as we walked in I smelled mold, but since it was late we went to bed. After... More

Was this review helpful? Yes 1
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Thank you for taking time to review your stay. I apologize for the mold by the window and that you found it before we did. We would love to have you visit in the future. More

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Additional Information about Comfort Inn Downtown

Address: 171 W 500 S, Salt Lake City, UT 84101
Phone Number:
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
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Also Known As:
Comfort Inn Downtown Hotel Salt Lake City
Comfort Inn Downtown Salt Lake City, Utah

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
85

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