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Comfort Inn Downtown

2.5 of 5
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171 W 500 S, Salt Lake City, UT 84101
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Comfort Inn Downtown
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Ranked #43 of 74 Hotels in Salt Lake City
A recent review
4 of 5 stars reviewed 3 days ago
Intini170 Sao Paulo, SP
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141 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sao Paulo, SP
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel for more than 20 days in a row. I can say it's good for the price and what is offers! It offers free parking, a fitness room and complimentary wifi connection and breakfast. Its location is absolutely amazing... There is a number of bars and restaurants at walking distance. Utah has nice local crafted beers,... More 

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hello 'Decent"- Thanks for the review. Glad you found your stay with us enjoyable and I agree with you- James is the best! More 

Saint Louis, Missouri
Level Contributor
5 reviews
2 of 5 stars Reviewed 4 days ago NEW

LOcation is good. Room was not very clean...Dust bunnies in and around the corners of the room. Breakfast was good. Check in good. 143. for a king room which was no bargain, but it had a bargain feel and was a bargain type hotel. In the morning there was a syringe on the inside courtyard sidewalk. I immediately informed the... More 

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hi- Thanks for your comments. I apologize that we were not attentive to the problem you reported. We should have immediately taken care of the issue. More 

Travelers are raving about these Salt Lake City hotels

Troutdale, Oregon
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is clean and the staff is nice. The television didn't work while I was there in most rooms. After a long day I needed a diversion and they cheerfully moved me to a suite downstairs. I believe this place has been partially remodeled. Not all the rooms are the same quality. Comfortable beds and very clean so I enjoyed... More 

Was this review helpful? Yes
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hi ' Very Nice"- Thanks for the kind words and I am glad you loved our reception! More 

Vancouver, Canada
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 2 nites at this hotel which is excellent in location to Temple Square. The room was a good size. We found the front desk a little abrupt and lacking in knowledge. An example, would we be changed for placing an 800 call from our room? Front desk did not know. We checked in end May and the base rate... More 

Was this review helpful? Yes
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hi 'Good' Thanks you for staying with us and for the review. As the hotel is in a major convention market the rate changes a bit more than your average Choice property. I am sorry you did not like the weekend breakfast. Many guests love the biscuits and gravy and we change the menu to offer a variety for everyone. More 

White Rock, Canada
Level Contributor
79 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checking in the desk clerk was not very friendly. He rushed us through our check-in and gave little thought to our questions even though there was no one else around. We checked the channels for the Stanley Cup Playoffs however could not find it even though they advertised satellite channels. Went back to the desk and no one was there.... More 

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hello 'Great Location" Thanks for the review and I'm very sorry we couldn't get the Stanley Cup playoffs for you in your room. More 

Austin, Texas
Level Contributor
171 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We wanted to visit downtown Salt Lake City so chose this Comfort Inn as it said it was close to downtown and the price was reasonable. We wanted an upstairs room because some other reviewers had complained about the noise from convention goers. The desk clerk had no regular rooms upstairs, but offered to upgrade us to a nicer room... More 

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hi 'Good Hotel' Nice to read your review. Thanks for the time. I am glad you like our hotel and very sorry to hear about your internet struggles. I know this is a frustration you don't need on top of the stress of traveling. I am working on upgrading the WiFi and hope to be able to do so soon.... More 

Salt Lake City, Utah
1 review
1 of 5 stars Reviewed 4 weeks ago

Stayed in room #231. I don't feel like wasting more of my time writing all the things we found wrong with this place considering other reviews have already done that. To keep it simple, all the complaints you've read on other reviews were spot on. This place is a DUMP. DO NOT STAY HERE. Wish we had read the reviews... More 

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Greetings- After reading your review I am not sure you stayed at our hotel. More 

Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Choicet Inns and Comfort Inns are our Motel Chain of choice when traveling. So far, we ave never been disappointed in any of our stays and the two nights stay here were up to our expectations. The beds, linens and room amenities were excellent. James, the front desk attendant could not have been more helpful, friendly or personable. We had... More 

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hello 'Great"- Thanks for the review. I will say hi to James. Hope to see you again soon! More 

Minnesota
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 20, 2015

The public areas in this hotel are very nicely decorated, as was our room. This hotel is in a perfect location for visiting Temple Square and the Utah State Capitol. We walked two blocks to the Courthouse stop of the Trax Train. Either the blue or green line will take you free of charge to the Temple Square area. When... More 

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Mark R, General Manager at Comfort Inn Downtown, responded to this review

HI 'Helpful Staff' Thanks for the great review and thanks for noticing the decor. You can't go wrong staying with us-we are so close to everything in downtown SLC. Thanks again! More 

caolina beach
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 28, 2015

We were very pleased with our stay at this hotel! Clean comfortable room, very friendly staff and a very good breakfast! We loved how we were close enough to walk to so many of the places we wanted to see. Temple square is beautiful and if you are there on a Thursday evening you can sit in on the Mormon... More 

Was this review helpful? Yes
Mark R, General Manager at Comfort Inn Downtown, responded to this review

Hello 'Great Place' Thanks for the kind words! I'm glad we could take care of you on you trip to SLC. We look forward to your next stay with us! More 

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