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Candlewood Suites Salt Lake City - Airport

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2170 W North Temple, Salt Lake City, UT 84116
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Candlewood Suites Salt Lake City - Airport
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108 Reviews from our TripAdvisor Community

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Temple, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I recently stayed here for the month of January while training for my new job. The staff here is extremely nice and very accommodating. My only complaint is one of the new treadmills in the fitness center was inoperative the entire month I was there. Otherwise convenient to public transportation as well as the airport.

Helpful?
Thank Bryan G
Denver, Colorado
Level Contributor
69 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed November 29, 2015

We stayed one night--our first time at a Candlewood. It was in September and about 95 degrees outside. The AC did not work-- the maintenance guy came to fix it--it still didn't really work. The desk clerk gave us a fan which helped. Otherwise, everything was ok. Staff was nice. Would probably only stay here in the winter.

Helpful?
Thank almostelderlycouple
IHGCare, Guest Relations Manager at Candlewood Suites Salt Lake City - Airport, responded to this review

Dear almostelderlycouple, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the our nice staff. However, we are truly sorry for the inconvenience the air conditioning unit may have caused you.... More 

Canberra, Australia
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 1, 2015

We chose to stay at the Candlewood SLC Airport for our 3 night visit to Salt Lake City based on previous experience of Candlewood establishments, and we were not disappointed. We find Candlewood is great for the more independent traveller, and treats guests like responsible adults. It provides free useful facilities like laundry, gym, DVD library and even a games... More 

Helpful?
Thank BrenCesca
1 review
1 of 5 stars Reviewed October 26, 2015

If you have kids, it's not kid friendly and neither is the morning staff. I had a long talk with the Manager Cheyenne the second day we were there, we were supposed to be there for a month because our house was burnt down but Cheyenne said they don't wanna know about our situation. Cheyenne the Manager came upstairs opened... More 

Helpful?
Thank sipola m
IHGCare, Guest Relations Manager at Candlewood Suites Salt Lake City - Airport, responded to this review

Dear sipola m, Thank you for taking the time to write a review of our hotel. It is regrettable that the overall level of service has let you down. I hope you will allow us to make it up to you. I have sent you a private message in an effort to obtain more information so we could follow up... More 

Level Contributor
107 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed October 20, 2015 via mobile

This hotel needs one giant scrub down. The walls, the floors, the vents. If you're sensitive to smell, you may want to avoid, as they've some potpourri scent throughout. The room was surprisingly more updates than I expected due to the condition of the common areas, but, also could use a detailed scrubbing. The vents were coated with dust. A... More 

Helpful?
Thank JulietteND
JamiePerez08, Hotel Manager at Candlewood Suites Salt Lake City - Airport, responded to this review

Dear Juliette, Thank you for your review, we appreciate all feedback good and bad. We are working on replacing the signs next to the elevator, I apologize for the unpleasant sight. I will share your review with my housekeeping team and we will address all the issues. Again thank you for your response. I hope you come back and stay... More 

Herndon, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 21, 2015

The room was nice and spacious. The amenities were good. The hotel was close to downtown and very close to the airport. It was an easy drive to get to both the airport and the restaurants in Salt Lake City I wanted to go to. I would stay there again.

Helpful?
Thank Jeff A
Los Angeles, California
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 14, 2015

The Candlewood isn't anything that will amaze, but if you're just looking for a place to rest your head, it works. No breakfast available. If you want food, you'll just have to go to the grocery store and prepare it in the kitchenette. The rooms could be updated a bit, but not a huge deal to me. I was here... More 

Helpful?
Thank airforcebri
IHGCare, Guest Relations Manager at Candlewood Suites Salt Lake City - Airport, responded to this review

Dear airforcebri, Thank you very much for posting a review from your recent stay with us. It is nice to see that you were able to appreciate the free laundry in our facility. However, we were concerned to see that you had some issues with the water temperature and the air conditioning in your room. Please accept our sincere apologies... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 8, 2015

We stayed here while visiting Salt Lake City and it offered a convenient location as home base for all of our adventures. Check in: Check in was efficient. There was someone in training for working the overnight shift and he did well. He showed some initiative to try and have a genuine conversation during check in, while learning the ropes.... More 

Helpful?
Thank bearitphoto
1 review
5 of 5 stars Reviewed August 26, 2015 via mobile

Jennifer was awesome helping to accommodate our special needs. The staff was friendly and willing to help get us settled. The room was clean and comfortable. They even allowed our dog! Plenty of parking and in a nice area.

Helpful?
Thank Debra B
Beaumont, Texas
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 17, 2015

I stayed here for work trip. It is your typical Candlewood . Nothing fancy, but clean. The place was full of construction workers. But overall it is a reasonable priced establishment. I would stay here again .

Helpful?
Thank Maffu123
IHGCare, Guest Relations Manager at Candlewood Suites Salt Lake City - Airport, responded to this review

Dear Maffu123, Warm greetings from Candlewood Suites Salt Lake City - Airport. We thank you for bringing your experience to our attention and we are glad that your stay went commendable. Thank you for noting the cleanliness of our rooms and we are glad to know that you will still choose our hotel for your future lodging needs. Your review... More 

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