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All 76 Salt Lake City hotels

Extended Stay America - Salt Lake City - Sugar House

2.5 of 5 Hotel   |   1220 East 2100 South, Salt Lake City, UT 84106 (Formerly Homestead Studio Suites - Salt Lake City - Sugar House)
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Ranked #59 of 76 Hotels in Salt Lake City
A recent review
3 of 5 stars reviewed 1 week ago
livinthedreamBoise Salt Lake City
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79 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
North Bend, Washington, United States
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago

Pet fee is ridiculously high at $25 a night, the highest ever seen in all our travels. A $25 max per visit or $10 a day would be more reasonable. For well behaved pets, a fee such as this without any damage seems to be taking advantage. The pet fee was not advertised properly on Booking.com where we made reservations... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Sugar House, responded to this review

Thank you for telling us about your experience. We are disappointed to hear that you did not have an enjoyable stay with us and that you experienced some maintenance issues. We will work with our maintenance engineer to address these issues immediately. Thank you again for your feedback. It would be our pleasure to have you stay with us again... More

Salt Lake City
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: as in title, but you must ask for cups,etc. as kitchen has nothing as far as dishware etc. bed was nice, AC worked well though a bit loud. TV has 35 channels so sufficient. bathroom was clean and shower worked well. (rm 237) room was across from stairwell and while quiet I didn't want to open curtains so it... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Sugar House, responded to this review

Thank you for taking the time to write a review. We are sorry to hear that the exterior of our hotel was not to standard; however, we are glad that you enjoyed your comfortable room and fully equipped kitchen. We are currently in the process of pressure cleaning our entire hotel to ensure your experience is not repeated. Thank you... More

Las Vegas, Nevada, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 26, 2014

If you're staying there for the night, then it's okay. This property used to be a Homestead Village and the sign is still there on the front wall. In fact, if you were to GPS this extended stay, you won't find it. You would have to input in Homestead Village. I was there for several months and got one of... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Sugar House, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We are glad that you enjoyed our location and found our staff to be accommodating; however, we are disappointed to hear about the maintenance issues you experienced during your stay. In response to your feedback, we are following up on the maintenance items you... More

1 review
5 of 5 stars Reviewed July 19, 2014 via mobile

Awesome place to stay, beds were beyond comfortable! Beautiful surroundings, little park right out your door. We were given an amazing discout on our price because we were coming to have a surgical procedure done at Intermountain hospital, which I found as such a kind unexpected act of kindness!!! Overall experience was just amazing, if I were to go back... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Sugar House, responded to this review

We want to thank you for taking the time to write a review of our hotel. We are so glad that you had a pleasant stay with us and enjoyed your comfortable room. We strive to provide our guests with a "home away from home" experience, and it sounds like we did just that during your stay. Thank you again... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 16, 2014

My sheets were obviously never washed as there were multiple dark stains at the head of the bed and the pillow cases reeked. I asked housekeeping for new bedding. They made me bring it down to them. I expected them to come remake the bed with fresh linens, but instead a bag was dropped at my door. I was told... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Sugar House, responded to this review

Ryan - We received a copy of your review, and wanted to take a moment to personally respond. We are very sorry to hear about your experience. We will be working with our housekeeping staff to make sure all of our bedding is cleaned properly and that we are providing our guests with quality service at all times. We continually... More

Jackson, Wyoming
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 13, 2014

My husband and I stayed here for 1 night. We were pretty excited about staying here as its very close our family. The gals at the front desk were very nice check in was fast and easy. when we got to our room I didnt not want to stay there. it felt really dated and used. The beds did not... More

Was this review helpful? Yes 1
Salt Lake City, Utah
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 31, 2014

The first room reeked of smoke and there was a cigarette butt right outside the door despite being non smoking floor. The manager kindly changed us to another room, which smelled fine, but was so poorly equipped for eating in (the whole point of extended stay). For 4 people there were 2 forks, 1 spoon, one stirring spoon, a couple... More

Was this review helpful? Yes 2
Alexandria, Virginia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 2, 2014 via mobile

We had made a reservation to stay here via credit card 6 weeks ago for my brother's commissioning. We chose this hotel based on the location and proximity to my brother and the fact that other people we knew were also staying there. When we arrived to check in at 5:40pm, we were told that they were completely full. That... More

Was this review helpful? Yes 5
Missoula, Montana
1 review
4 of 5 stars Reviewed April 7, 2014

Clean and very nice recent updates. Love the location - you can get to anywhere from here. Love how quiet it is on the backside rooms and the riparian / wooded area to walk my dog. This is where we always stay when visiting SLC.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Salt Lake City - Sugar House, responded to this review

Susan - The staff and I appreciate your kind remarks. We’re thrilled to learn that you enjoyed your time at our newly renovated hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another comfortable stay in the near future! More

PAGE
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 1, 2014

As I checked in on the evening of 3/27/14 the polite young man asked the women behind the front desk with him if he should give me a room besides 310. She told him "no", 310 would be fine they were just finishing with cleaning the room. When we went in the room it definitely smelled of cleaning agents. Later... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Salt Lake City - Sugar House, responded to this review

Edward - The feedback provided in your review is much appreciated. I apologize that the condition of your room was unsatisfactory during your stay. I met with our maintenance staff and the issue has been resolved. We continually work to improve our hotel, so I appreciate you bringing this issue to our attention. I would be happy to speak with... More

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Additional Information about Extended Stay America - Salt Lake City - Sugar House

Address: 1220 East 2100 South, Salt Lake City, UT 84106 (Formerly Homestead Studio Suites - Salt Lake City - Sugar House)
Phone Number:
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Salt Lake City - Sugar House 2.5*
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Also Known As:
Homestead Salt Lake City/Sugarhouse Hotel Salt Lake City
Extended Stay America - Salt Lake City - Sugar House Utah

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