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Hotel Monaco Salt Lake City - a Kimpton Hotel

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15 West 200 South, Salt Lake City, UT 84101
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Hotel Monaco Salt Lake City - a Kimpton Hotel
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Hotel Monaco Salt Lake City - a Kimpton Hotel
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726 reviews from our community

Traveler rating
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    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, WA
Senior Contributor
47 reviews 47 reviews
43 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed 2 nights at the Hotel Monaco before embarking on a weeklong desert driving tour. The room, which overlooked the Capitol Theatre, was clean, beautiful, and well-stocked (mini bar has non-alcoholic offerings only but you can order alcohol from room service or go down to the hotel bar). Finding the room, however, was challenging, since the only sign directing... More 

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Salt Lake City, Utah
Top Contributor
50 reviews 50 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

We went for a quiet night away from our 2 year old. We thought we would try Hotel Monaco because it is a good location and we had never stayed there before. We wanted to make it special so we upgraded to a suite. What we got was a crazy party across the hall. Maybe because it is such an... More 

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darynw, General Manager at Hotel Monaco Salt Lake City - a Kimpton Hotel, responded to this review

Thank you for staying at Hotel Monaco Salt Lake City. I am very sorry to read that you stay was noisy. When our staff is informed of excessive noise it is our policy to research the source and ask them to lower the noise level. If the noise level is not lowered we would take further action from there. It... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

No water, expensive wifi, expensive parking, expensive internet and printing fees in the "business center" (two computers in the hall), tiny rooms that are very loud and impossible to get completely dark for sleep... But hey, nice vintage phones in the hallway... I'm in SLC every other week or so and I've stayed at them all but this hotel hugely... More 

Was this review helpful? Yes 1
darynw, General Manager at Hotel Monaco Salt Lake City - a Kimpton Hotel, responded to this review

Thank you for staying at Hotel Monaco and for reviewing your stay on tripadvisor. I am sorry to read that you did not enjoy your stay with us. We do offer complimentary wireless access for members of Kimpton Karma, our guest loyalty program. Kimpton Karma is complimentary to join and includes benefits such as accumulated complimentary stays and a Raid... More 

Boise, Idaho
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We spent two days at this hotel and for the price of the room it could have been a lot cleaner. The bathroom looked like it started to grow mold . The WiFi did not work. There was no parking area for the hotel guests. They have a public parking garage and it was way too expensive, we paid $92.00... More 

Was this review helpful? Yes 1
darynw, General Manager at Hotel Monaco Salt Lake City - a Kimpton Hotel, responded to this review

Thank you for staying at Hotel Monaco and for reviewing your stay on tripadvisor. I am sorry to read that your room was not clean. That is unacceptable and I am sorry. I have shared your feedback with our Executive Housekeeper. Together we will work with our housekeepers to make sure that your experience is not repeated. It is also... More 

Brooklyn, New York
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Kimpton makes you sign up for their rewards program in order to get free wi fi, but even after I'd filled out several pages of info so they can bombard me with promotional emails, I still wasn't able to sign into my Gmail account because it was "untrusted," and there was no way to get around it. So I couldn't... More 

Was this review helpful? Yes 3
darynw, General Manager at Hotel Monaco Salt Lake City - a Kimpton Hotel, responded to this review

Thank you for staying at Hotel Monaco Salt Lake City and for your feedback. As you mentioned, wireless is complimentary for members of our guest loyalty program, Kimpton Karma. It is unacceptable that you were unable to log into your email account and I am sorry. I will work with our IT Manager to make sure that GMail is no... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I decided to give Hotel Monaco a try for our Anniversary. We had a great experience. The service was great, the room was beautiful and we appreciated them allowing us to get a late check out. The only downside is not having an in-house spa. We had an in-room couples massage that was mediocre at best. The... More 

Was this review helpful? Yes
darynw, General Manager at Hotel Monaco Salt Lake City - a Kimpton Hotel, responded to this review

Thank you for choosing Hotel Monaco for your anniversary celebration. Thank you especially for the nice comments about our service, your guestroom, and the late check out. I'm happy to read that you were able to stay a little longer. Thank you for the feedback about our in-room spa services. I'm sorry to hear that your massage was mediocre. I'll... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I had a very comfortable stay here on business. The room was quiet, the breakfast was excellent and the hotel is very nicely done. The staff was very friendly and very helpful. The location is excellent and very convenient. I recommend the run up into City Creek Canyon!

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darynw, General Manager at Hotel Monaco Salt Lake City - a Kimpton Hotel, responded to this review

Thank you for choosing Hotel Monaco for your recent business trip to Salt Lake City. I'm happy to read that you enjoyed your stay. Thank you especially for the nice comments about our quiet rooms, location, and friendly staff. I'm glad you enjoyed your breakfast at Bambara. I'll be sure to share you review with our restaurant manager and chef... More 

Hummelstown, Pennsylvania
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had the pleasure to stay 2 nights in this lovely hotel. It is a bank that was transformed into a luxury, boutique hotel. The decor had a touch of art nouveau and Art Deco with modern and up-to-date conveniences. The only thing lacking was a coffee maker in the room. However, coffee is available in the lobby. I had... More 

Was this review helpful? Yes
darynw, General Manager at Hotel Monaco Salt Lake City - a Kimpton Hotel, responded to this review

Thank you for staying at Hotel Monaco Salt Lake City. I'm happy to read that you enjoyed our décor and up-to-date conveniences. We do offer in-room coffee makers upon request and are currently considering adding them as a permanent in-room amenity. Like you mentioned we do offer complimentary coffee and tea service in our Living Room Lobby each morning from... More 

Salt Lake City, Utah
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for my honeymoon. We were treated exceptionally by the staff, our room was amazing and the location was great for getting around town. The staff even sent us a free bottle of champagne to celebrate our marriage. Can't wait to stay here again.

Was this review helpful? Yes
darynw, General Manager at Hotel Monaco Salt Lake City - a Kimpton Hotel, responded to this review

Thank you for choosing Hotel Monaco for your honeymoon celebration and for reviewing your stay on tripadvisor. Thank you also for the excellent comments about our staff and location. I'm happy to read that our staff sent you a congratulatory bottle of sparking wine. I'll be sure to share your review with the whole team as I know they'll be... More 

Reno, Nevada
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was decent. I enjoyed my stay at this hotel. I have always stayed with hyatt, but this hotel was different than your average hyatt hotel. I liked the uniqueness of the hotel, making it stand out. I went to my room, enjoyed it, and tried to find the pool, which this hotel doesn't have. In the middle of... More 

Was this review helpful? Yes
darynw, General Manager at Hotel Monaco Salt Lake City - a Kimpton Hotel, responded to this review

Thank you for choosing Hotel Monaco for your recent trip to Salt Lake City. I am glad to read that you enjoyed your stay and our unique qualities as a boutique hotel. I am sorry to read that the light on the smoke detector was an inconvenience. This is something we will consider next time they are replaced. Thank you... More 

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