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Courtyard by Marriott Salt Lake City Downtown

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130 W 400 South Street, Salt Lake City, UT 84101
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Courtyard by Marriott Salt Lake City Downtown
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Courtyard by Marriott Salt Lake City Downtown
Courtyard by Marriott Salt Lake City Downtown
Courtyard by Marriott Salt Lake City Downtown
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12 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This is the first time I have had service issues at a Marriott Hotel. Upon check in and check out no one was at the front desk. I had to wait several minutes for someone to come out and help me At around midnight I had people outside my room door who were hanging out and very loud. I called... More 

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Salt Lake City Downtown with us. One of our key priorities is to provide the highest level of friendly and courteous service. Please rest assured that your comments have been shared with the team in an effort to improve our services. Once agin thank you for... More 

Bengaluru (Bangalore), India
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the rooms are clean ,wifi is good . it needs a better coffee shop than out sourcing to starbucks .nearest restaurant for breakfast is a couple of blocks away,in winter it is inconvenient to walk a couple of blocks

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Raleigh, North Carolina, United States
Contributor
20 reviews 20 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 20, 2015

I travel a lot on business and have stayed at this location twice in the past two years. Both times on different parts of the hotel I've had a solid "Courtyard" experience. The issue with this hotel is the traffic noise. The rooms are not insulated enough given it's location right on a major downtown thoroughfare. It's just flat noisy... More 

Was this review helpful? Yes 1
Andres N, Owner at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for your review of our Property! I am so glad that you enjoyed stay, and we look forward to serving you again when your travels bring you back to Salt Lake City. More 

Moab, Utah
1 review
1 of 5 stars Reviewed February 16, 2015

I was trying to sleep and this club outside my window was way too loud i had to work in the morning What were they thinking putting a club in such a bad spot somebody should talk with there local zoning people.

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Salt Lake City Downtown with us. I would like to take this time to apologize for the noise disturbance caused by outside noise. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. Thank you again for... More 

Salt Lake City, Utah
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 25, 2014

Let's start by reminding all that this hotel is a franchise of the Marriott brand. That means it adheres to certain guidelines for the brand but is not in fact directly managed by Marriott International. The staff was pleasant upon arrival, a little unsure of themselves but pleasant nonetheless. It would be wise to request a 3rd floor room with... More 

Was this review helpful? Yes 1
Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

My name is Andrew Naranjo, Operations Manager at the Courtyard Downtown. Thank you for taking the time to comment on your stay. We apologize for not meeting your, and our own, expectation. It is our intent to provide the best service for all of our guests and I am extremely sorry we were unable to do so. Your feedback has... More 

1 review
2 of 5 stars Reviewed December 22, 2014

The moose lodge dance club is next to this hotel and the music is playing way too loud until 2am to virtually guarantee you will not get a good night's sleep if you're facing the west side which is half the hotel. I don't understand why Marriott puts up with it. Love Marriott, but will definitely not be back to... More 

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for your recent stay with us at the Courtyard Salt Lake City. We appreciate your feedback, your concerns are important to us. I want to apologize the incovenince you experince during your last stay. We take matters such as this very seriously. As a result, please allow us some time to look into this matter. More 

Norwalk, California
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 21, 2014

Rooms were really nice and clean. Furniture was cheap laminate stuff but very nice almost new. I received a govt/mil discount which made it even nicer. Walking distance to good bars, pubs, and restaurants. This is a good place to go to on TDY.

Was this review helpful? Yes 1
Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for your wonderful review of our Property! I am so glad that you enjoyed stay, and we look forward to serving you again when your travels bring you back to Salt Lake City. More 

Redondo Beach, California
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 2, 2014

I arrived and was provided a room on the third floor (top floor) and when I went in I was attached by the rank smell of a heavy smoker. I was then moved to another room on the second floor which I was OK with until I tried to sleep. Noise from the hall was bad but I was in... More 

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for your recent stay with us at the Courtyard Salt Lake City. We appreciate your feedback, your concerns are important to us. I want to apologize for not meeting your expectations during your last stay. I'm glad i was able to speak to you this morning upon check out. We will be meeting with our hotel engineer this... More 

Salt Lake City, Utah
1 review
3 of 5 stars Reviewed November 12, 2014

Every step you take Every move you make Every toilet flush Every door and such I'll be hearing you. Oh can't you see every time you pee Throws me wide awake With every step you take. Every single sneeze Every time you wheeze Or the bathroom fan when you're on the can I'll be hearing you. I'm on the second... More 

Review collected in partnership with this hotel

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

I want to thank you for being our guest and for taking the time to review us. Your feedback is much appreciated. We will share your comments with all our staff and look for ways to better all our guest experience. Thank you for staying with us and we look forward to serving you again when your travels bring you... More 

Denver, CO
1 review
4 of 5 stars Reviewed October 31, 2014

Staff is well trained and very customer-focused. The rooms are spacious, very well appointed and well maintained. Parking was ample during my stay, and amenities are appropriate for the business traveler. Location is a little bit edgy, which is the only reason I did not give five points.

Review collected in partnership with this hotel

Was this review helpful? Yes
Andres N, Owner at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for your wonderful review of our Property! I am so glad that you enjoyed stay, and we look forward to serving you again when your travels bring you back to Salt Lake City. Andrew Naranjo Operations Manager Courtyard Downtown Salt Lake City- 130 West 400 South More 

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