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Courtyard by Marriott Salt Lake City Downtown

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130 W 400 South Street, Salt Lake City, UT 84101
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Courtyard by Marriott Salt Lake City Downtown
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Courtyard by Marriott Salt Lake City Downtown
Courtyard by Marriott Salt Lake City Downtown
Courtyard by Marriott Salt Lake City Downtown
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17 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Park City, Utah
Top Contributor
232 reviews 232 reviews
46 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

In fairness, a very nice hotel that is well up to Courtyard standards. Welcoming reception area, comfortable rooms. But the location is just unattractive albeit relatively convenient. Given the choice of the Courtyard or nearby Residence Inn, choose the Residence. For convenience, the Courtyard is right on 400 South so it's easy on and off the freeway. But the hotel... More 

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your recent experience with us. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Salt Lake city. More 

Plainfield, Indiana, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Very comfortable bed, but staff not so good. Hotel has a shuttle BUT if there is only 1 person at front desk, it doesn't run. We stayed 2 night (sat & sun). No shuttle available. So we took Uber. When we arrived, there wasn't a luggage cart so front desk they would find one. After 10 minutes we just took... More 

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Salt Lake City Downtown with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I appreciate the opportunity to resolve this matter and... More 

Columbus, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is modern, comfortable and clean. Staff is the most friendly hotel staff we have seen in a long time. (esp Marjory). Wonderful Bistro with good food beer and wine. Great location for all Salt Lake City activities (short walk to Temple and City Creek Mall). 30 minute easy drive to Park City and ski resorts. HIGHLY RECOMMEND for... More 

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St. George, Utah
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was fortunate enough to be given a nights stay, and breakfast, at this property as a gift. The staff from the front desk, food services, house keeping and engineering were outstanding. The Bistro foods were well prepared and tasted great. My room was very clean. I did have a slight maintenance issue in my room which was addressed promptly... More 

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Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is the first time I have had service issues at a Marriott Hotel. Upon check in and check out no one was at the front desk. I had to wait several minutes for someone to come out and help me At around midnight I had people outside my room door who were hanging out and very loud. I called... More 

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Salt Lake City Downtown with us. One of our key priorities is to provide the highest level of friendly and courteous service. Please rest assured that your comments have been shared with the team in an effort to improve our services. Once agin thank you for... More 

Bengaluru (Bangalore), India
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 15, 2015

the rooms are clean ,wifi is good . it needs a better coffee shop than out sourcing to starbucks .nearest restaurant for breakfast is a couple of blocks away,in winter it is inconvenient to walk a couple of blocks

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Raleigh, North Carolina, United States
Contributor
20 reviews 20 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 20, 2015

I travel a lot on business and have stayed at this location twice in the past two years. Both times on different parts of the hotel I've had a solid "Courtyard" experience. The issue with this hotel is the traffic noise. The rooms are not insulated enough given it's location right on a major downtown thoroughfare. It's just flat noisy... More 

Was this review helpful? Yes 1
Andres N, Owner at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for your review of our Property! I am so glad that you enjoyed stay, and we look forward to serving you again when your travels bring you back to Salt Lake City. More 

Moab, Utah
1 review
1 of 5 stars Reviewed February 16, 2015

I was trying to sleep and this club outside my window was way too loud i had to work in the morning What were they thinking putting a club in such a bad spot somebody should talk with there local zoning people.

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Salt Lake City Downtown with us. I would like to take this time to apologize for the noise disturbance caused by outside noise. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. Thank you again for... More 

Salt Lake City, Utah
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 25, 2014

Let's start by reminding all that this hotel is a franchise of the Marriott brand. That means it adheres to certain guidelines for the brand but is not in fact directly managed by Marriott International. The staff was pleasant upon arrival, a little unsure of themselves but pleasant nonetheless. It would be wise to request a 3rd floor room with... More 

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

My name is Andrew Naranjo, Operations Manager at the Courtyard Downtown. Thank you for taking the time to comment on your stay. We apologize for not meeting your, and our own, expectation. It is our intent to provide the best service for all of our guests and I am extremely sorry we were unable to do so. Your feedback has... More 

1 review
2 of 5 stars Reviewed December 22, 2014

The moose lodge dance club is next to this hotel and the music is playing way too loud until 2am to virtually guarantee you will not get a good night's sleep if you're facing the west side which is half the hotel. I don't understand why Marriott puts up with it. Love Marriott, but will definitely not be back to... More 

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Andres N, Manager at Courtyard by Marriott Salt Lake City Downtown, responded to this review

Thank you for your recent stay with us at the Courtyard Salt Lake City. We appreciate your feedback, your concerns are important to us. I want to apologize the incovenince you experince during your last stay. We take matters such as this very seriously. As a result, please allow us some time to look into this matter. More 

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