We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Salt Lake City - Downtown

Hotel website
Hotel deals
Hotel packages
285 West Broadway, (300 South), Salt Lake City, UT 84101
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Residence Inn Salt Lake City - Downtown
Professional photos View all
Browse nearby
Residence Inn Salt Lake City - Downtown
Share an Experience

201 reviews from our community

Traveler rating
    84
    74
    25
    12
    6
See reviews for
67
31
11
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (201)
  • Mar-May only
    (49)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (56)
All months
Minneapolis, Minnesota
Top Contributor
74 reviews 74 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

in the middle of downtown. Staying for a vacation/ ski holiday and wanted central location to eating, skiing, shopping and museums. Canyon Sports is just around the corner for your ski gear(very accommodating folks with everything you need to hit the slopes) and bike stuff. The hotel is also just a few blocks from the best and I mean the... More 

Was this review helpful? Yes
Newcastle, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We approached this hotel after a month in the mid-west and were happy to see spring flowers. It had been a cold and barren landscape and the flowers in the landscaping were so lovely. It was a great hotel, the rooms and beds were comfy and the area appealing.

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Spring has sprung in Salt Lake City! Thank you for taking the time to submit a response. We hope to see you again soon! More 

Apple Valley, Minnesota
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front counter staff was super friendly and attentive. I was in a hurry and they accommodated me and my anxious antics nicely. They answered my questions, processed me quickly and made sure I had all of my questions answered. The rooms are great. Clean, comfortable and quiet! The breakfast was more than I expected. This went way beyond your... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for your feedback! We are so glad you had a good experience. Hope to see you again soon! More 

San Diego, California
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently had an extended stay at this Hotel during my flight attendant training. I was happily surprised by how the hotel staff conducted there everyday tasks to accommodate the large group I was in. Not only did they make sure we arrived to training everyday, on time, but on one occasion during an in house meal that was supposed... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

We love our flight attendants! Thank you for the review. We hope to see you again if your travels bring you to Salt Lake City again in the future. More 

Waterbury, Vermont
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms were great and having the washer/dryer in the room was a saving grace. The wifi was not working well and it took a day and a half to get it resolved. But after that everything was smooth. The reception with food and drink each evening was a very nice addition.

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

I have good news! We are wrapping up the installation of an upgraded internet service this week! Hope that when you come to Salt Lake City next time the internet will work much better! Thank you for your review. Hope to see you soon. More 

Cincinnati
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here over the weekend on a leisure trip. The hotel is in an excellent location, only 10-15 minutes from the airport. Within two to four blocks are a myriad of restaurants, local brewpubs and more. Arena is walking distance just down the street. The staff was friendly and welcoming. You might hear an occasional loud noise coming from... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for taking the time to share your feedback. We hope to see you again! More 

Pittsburgh, Pennsylvania
Senior Contributor
21 reviews 21 reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Where do I begin? The reviews for this property speak volumes about how terrible it is. I wished I had read them more in depth before my company booked rooms here for us. My issues with this property began as soon as we checked in. My company often times will book two rooms under one name just to hold the... More 

Was this review helpful? Yes 1
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for letting us know of the problems you experienced. When we hear of issues like these the most important thing for us is to use the feedback as a training opportunity to do everything in our power to ensure that issues do not repeat themselves for future guests. Since speaking to you on the phone, the following actions... More 

Granite Falls, Minnesota
Top Contributor
155 reviews 155 reviews
45 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is clean, comfortable, in a good location, and staff is friendly. Stayed here again since my stay in 2011 went well. They were pretty busy due to the ACDA convention, so they were having issues keeping tjr breakfast stocked. Hard to get eggs or fruit in the morning. Other than that, they really need to decorate their walls. It... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

I feel confident in saying that the breakfast problems you experienced are resolved. We have hired a couple of great new team members that have our issues with staffing levels corrected. Hope to see you again soon! More 

South Hero, Vermont
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 4 weeks ago

I have stayed in hundreds of Marriott properties and value their consistent quality. I particularly like the space provided by Residence Inns and most recently had a great experience in Portland OR. This is by far the worst Residence Inn. Let me count the ways. Awakened every morning by noises from other rooms: people taking showers, walking above, TV. Breakfasts... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for taking the time to share your experience. We have had some unexpected staffing issues this week, and this week has been the exception and not the rule. As we hire new employees feedback from our guests is instrumental in training our new associates to help them understand our guests' perception. I assure you that your comments are... More 

Gaylordsville, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

Erica helped make the stay great. She was a wealth of information on places to eat and where to find things. The two bedroom suite was great for two guys that like their space. Stayed for a week and all was great!

Was this review helpful? Yes 1
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for taking the time to share your experience! We will share your feedback with Erica, and hope to see you again in the near future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (2)
Viewed
Room/suite (9)
Viewed
View from room (3)
Viewed
Pool/beach area (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question