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Residence Inn Salt Lake City - Downtown

3.0 of 5 285 West Broadway, (300 South), Salt Lake City, UT 84101
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Residence Inn Salt Lake City - Downtown
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Residence Inn Salt Lake City - Downtown
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193 reviews from our community

Traveler rating
    82
    69
    25
    12
    5
See reviews for
65
31
10
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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South Hero, Vermont
Reviewer
5 reviews 5 reviews
2 of 5 stars NEW

I have stayed in hundreds of Marriott properties and value their consistent quality. I particularly like the space provided by Residence Inns and most recently had a great experience in Portland OR. This is by far the worst Residence Inn. Let me count the ways. Awakened every morning by noises from other rooms: people taking showers, walking above, TV. Breakfasts... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for taking the time to share your experience. We have had some unexpected staffing issues this week, and this week has been the exception and not the rule. As we hire new employees feedback from our guests is instrumental in training our new associates to help them understand our guests' perception. I assure you that your comments are... More 

Gaylordsville, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Erica helped make the stay great. She was a wealth of information on places to eat and where to find things. The two bedroom suite was great for two guys that like their space. Stayed for a week and all was great!

Was this review helpful? Yes 1
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for taking the time to share your experience! We will share your feedback with Erica, and hope to see you again in the near future! More 

Jackson, Wyoming
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Residence for four days and three nights. The two bedroom suite was very comfortable and roomy. The Internet connection was excellent. It appears that the facilities have been recently remodeled--everything is in great condition. Front desk staff friendly and helpful. Great location--restaurants close by and many choices. A great place to stay!

Was this review helpful? Yes 1
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

So glad you had a good experience. Thank you for sharing your feedback. More 

Amsterdam, The Netherlands
Top Contributor
80 reviews 80 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here 2 nights on arrival in Salt Lake City after a 25 hr trip from Amsterdam. We arrived pretty late and still the frontdesk staff was very helpfull in getting us as soon as possible to our room for a good nights rest. We took a small snack with us to the room from the "foodshop" next to... More 

Was this review helpful? Yes 1
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for your feedback! I wish I could have spoken with you during your visit, as I have family in the Netherlands and have been to Amsterdam a few times to visit. I hope to see you again if your travels bring you back to the area. More 

Las Vegas
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First let me in short say that my stay in January 2015 at this hotel was perfect. I had business at the Salt Palace Convention Center and at the close of each day I was exhausted. That being said, I needed a comfortable, stable, and refreshing place to stay. The Residence Inn in Salt Lake delivered on all points and... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for your feedback. We are so glad that you had a good experience. In regards to your wifi troubles, I am happy to report that we have a signed contract to get our wifi service upgraded! Hopefully will have this in place for your next visit. Hope to see you soon. More 

Prescott Valley, Arizona
Top Contributor
112 reviews 112 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel before and always enjoyed it, but they seem to have kicked it up a notch. Our room had recently been renovated and was VERY nice. The staff are quite uniformly pleasant and helpful. Breakfast was nicer than that at some RIs. The underground parking is a nice bonus in SLC in the winter. We'll definitely... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for your comment! We have worked very hard since the conclusion of our renovation to kick all services up a notch to match our beautiful new property! The employees were thrilled to hear your comment and that guests are noticing. We hope to see you again soon! More 

1 review
1 of 5 stars Reviewed 5 weeks ago via mobile

2 consecutive times spaced 2 months apart we have been broke into. Had our laptop stolen and was specifically told to park in their parking level. In 35 years I've never had my vehicle broke into until I've came to this hotel. There's a stack of police reports sits at there lobby. If you plan on keeping all your belongings... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

I am so sorry to hear of the trouble you experienced during your stay! I am sure I can speak for the other property where you had this experience when I say that we take our guest's safety and security very seriously and want to do everything in our power to make sure you feel protected. While theft issues are... More 

New York, New York, United States
1 review
5 of 5 stars Reviewed January 19, 2015

Just wanted to give a huge shout out to Katie and Erica at the front desk. They bent over backwards to help with a problem today. I could not have asked for better service. They were so happy and willing to help and went out of their way. Marriott Corp should be very honored to have them representing their brand.

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for your feedback! We will make sure Kaite and Erica know how much we appreciate them. So glad you had a good experience. More 

1 review
5 of 5 stars Reviewed January 19, 2015 via mobile

I love this place... I travel to Salt Lake City a few times a year and this is the only place I'll stay. Staff treat you like a friend, house keepers are so sweet, and the breakfast is filling. My one concern was noise, due to being so close to downtown but I heard nothing. Parking is free compaired to... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Can't wait to see you in June! Thank you for sharing your feedback. More 

New York City, New York
1 review
5 of 5 stars Reviewed January 15, 2015

I have stayed here 3 times now. I stay for 2 week periods, therefore the kitchenette, breakfast and gym are very important to me. The whole team is fastidious. They are always warm, helpful and genuinely friendly. Upon my check in this time, Erica helped me. All I can say is: she was excellent, again, across the board. I recommend... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

We are proud to have Erica as part of our team. Thank you for your feedback. We hope to see you again soon! More 

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Additional Information about Residence Inn Salt Lake City - Downtown

Address: 285 West Broadway, (300 South), Salt Lake City, UT 84101
Location: United States > Utah > Salt Lake City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salt Lake City - Downtown 3*
Number of rooms: 189
Reservation Options:
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Also Known As:
Residence Inn Salt Lake City/City Hotel Salt Lake City
Residence Inn City Center
Salt Lake City Residence Inn
Residence Inn Salt Lake City - Downtown Utah
Hotel Style:
#12 Business Hotel in Salt Lake City

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