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Residence Inn Salt Lake City - Downtown

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285 West Broadway, (300 South), Salt Lake City, UT 84101
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1 room 1 guest
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Residence Inn Salt Lake City - Downtown
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240 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been extremely happy with this visit! The check-in was easy and quick, my room was clean and VERY quiet. I was surprised how quiet it is because I overlook the lobby. I would be sure to double check the time for breakfast when you stay. I thought I was told it went til 10, but on the weekends... More 

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Orange Park, Florida, United States
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

When we check in to the hotel, the lobby/dining area was wall to wall people. Seriously, it was overwhelming. We were put in a ground floor room. I feared we would hear all the commotion from the crowd in the lobby but once we closed the door we did not hear a sound. The room was comfy and accommodating and... More 

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Orlando, Florida
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good Location right next to Pioneer Park, walking distance to most attractions, and restaurants, but housekeeping leaves a lot to be desired. Everyday had to ask for things to be corrected and had to wait several times for room to be cleaned even after 2-3 pm. Management staff really good and addressed problems promptly. A/C in room very loud at... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for taking the time to share your feedback, and thank you for your patience with our Housekeeping team. We recently went through a staffing change in that area and issues are being corrected promptly. We look forward to hosting you again and hope you will be back to visit soon! More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

Next to pioneer park and city bikes and few blocks from downtown attractions. Rooms large and well equipped. Housekeeping late or had to be called. Front desk locked us out of our room day2 of 3 day stay. Breakfast had variety but quality was fair.

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for taking the time to share your feedback. You should not have had to call housekeeping to request service, I apologize for the trouble you encountered with that as well as getting locked out of your room. Maintenance has cleaned and reprogrammed the lock to prevent issues with future guests. We hope that if you return to the... More 

Fairfield, California
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night here while visiting Salt Lake City. I prefer the Residence Inn brand for their spacious rooms; and I was not disappointed in that regard. The 1-bedroom suite is large, well appointed, has a separate living area, working kitchen, and a balcony over-looking the park. It also comes with daily hot breakfast. My main complaint -and some will... More 

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Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for taking the time to share your thoughts. The loud music as you enter is not intentional, and is due to a wiring issue that we are getting corrected. It sounds like you came down to breakfast right at the conclusion of a local 5k race - we did have many guests trying to get a bite to... More 

Norwood, Massachusetts
Level Contributor
161 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here to start our Vacation. I was very happy with the Residence Inn. They had an amazing happy hour with plenty of food, such as Sausage, rolls, fruit, etc and OPEN bar! They also had a very good free breakfast spread and friendly staff. The free parking was a plus and the room was clean and spacious. It... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

We are so glad you had a good experience on your recent visit to the Residence Inn Salt Lake City - Downtown. We look forward to hosting you again in the future! More 

Salt Lake City, Utah
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We love this hotel and usually stay here when we visit Salt Lake City. The rooms have recently been remodeled and are nice, quiet and comfortable. As usual you get a comfortable living area, bedroom and full kitchen and some of the units come equipped with a washer and dryer. They are pet friendly and have a lot of grass... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for your feedback, and thank you for staying with us! We hope to see you again soon! More 

Avon, Colorado
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Everything about this place is great. Great location, very nice and friendly front desk staff, everyone looking so professional yet service felt very personal and friendly. This a top spot, busy but very qiuet in rooms. Great front desk staff, really!! Thank you, our stay in Salt Lake City couldn't have been better.

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for taking the time to share your experience. I have passed your message on to the Residence Inn Salt Lake City - Downtown team, and they were very appreciative of your comments. We hope to see you again soon! More 

Hilton Head, South Carolina
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm a loyal Marriott member and this one was in my price range. I don't know if it's because there was a convention going on or if it's Salt Lake City but the hotels are priced higher than anywhere else I've gone except NYC which is double the price of here. Great location can walk everywhere. Easy to catch the... More 

Was this review helpful? Yes 1
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for the review. Yes, your stay did overlap the busiest convention week in Salt Lake City, which does drive rates in the area. I'm glad to hear that you had a good experience and we hope to see you again soon! More 

Fabius, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a 3 day road trip from Upstate New York my daughter and I had a reservation in place at the Residence Inn, SLC-Downtown. We were staying in the 2nd building across the parking lot. I wasn't sure if that was a good thing. She would be staying there for two weeks, before moving into her apartment. The unit was... More 

Was this review helpful? Yes
Michelle D, General Manager at Residence Inn Salt Lake City - Downtown, responded to this review

Thank you for your feedback and suggestions! The addition of coffee in the 2nd building might help a lot on busy breakfast mornings. We will definitely look into it. We appreciate you taking the time to complete a review. I hope everything went well with your daughter's move to Salt Lake City! More 

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