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Hawthorn Suites by Wyndham Salt Lake City-Fort Union

3.0 of 5
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6990 South Park Centre Drive, Salt Lake City, UT 84107
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1 room 1 guest
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Hawthorn Suites by Wyndham Salt Lake City-Fort Union
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392 Reviews from our TripAdvisor Community

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Traveler rating
    140
    133
    75
    33
    11
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115
74
47
118
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Champaign, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My recent stay of the Hawthorn Suites by Wyndham in Salt Lake City was acceptable. The hotel is located south of the city which is what we needed but if you are looking for something in the city or closer to the mountains I suggest looking elsewhere. We stayed there over the period of 4 nights. First off I will... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
BrennaJackson, General Manager at Hawthorn Suites by Wyndham Salt Lake City-Fort Union, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences but sad to hear there were also areas of concern. We will work on improving the areas of concern and we hope you will give us another chance if your... More 

Pittsburgh
1 review
5 of 5 stars Reviewed 5 days ago NEW

Loved the clean fresh look. Comfortable accommodations. Staff is well trained and courteous. Stay here you will be glad

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
BrennaJackson, General Manager at Hawthorn Suites by Wyndham Salt Lake City-Fort Union, responded to this review

Thank you for taking the time to provide us with such a fantastic review! I am so pleased that we were able to provide an exceptional experience for you. We strive to provide outstanding accommodations to all of our guests and it is such a pleasure to know that we were able to accomplish that for you. We look forward... More 

Arches National Park, Utah
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I would have given them 5 Stars, however when my friend and I walked in the room the smell of the deodorizer sprays was so strong my chemically sensitive friend had immediate reaction and ran to open the window, which only could open about 8 inches. She survived two nights with the stove vent fan on hi to pull the... More 

Was this review helpful? Yes
BrennaJackson, General Manager at Hawthorn Suites by Wyndham Salt Lake City-Fort Union, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found our staff friendly and the hotel clean. Please accept my apologies of the inconveniences you experienced. I will discuss all the comments with my team so we can improve the negative and continue with the positive.... More 

Honolulu, Hawaii
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I remember this place. I stayed here when it was under a different name (Candlewood I believe), but for the most part, it remains just about the same as I remember it before. I wish that I could remember when it was . . . I'm sure that it was when my son was quite young, so about 8 or... More 

Was this review helpful? Yes
BrennaJackson, General Manager at Hawthorn Suites by Wyndham Salt Lake City-Fort Union, responded to this review

Thank you for taking the time to provide feedback regarding your stay. We always look forward to both positive and negative remarks. I will discuss all the comments with my team so we can improve the negative and continue with the positive. Please contact me directly if I can be of any further assistance. More 

Midvale, Utah
1 review
2 of 5 stars Reviewed 1 week ago

we sold our home and picked this hotel to stay at until our new home was ready. At check we mentioned to the desk lady if we checked out early would we get a refund she said no which I was surprised about but oh well. Then we get into our room and the room wasn't to bad but when... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
BrennaJackson, General Manager at Hawthorn Suites by Wyndham Salt Lake City-Fort Union, responded to this review

Thank you for choosing to stay with us and also sharing your impressions online. We appreciate your feedback regarding our hotel and will use it to better ourselves in the future. I am sorry to hear there was an issue and you were disappointed with your stay. We will work on making these changes at our hotel. We hope you... More 

Salt Lake City, Utah
1 review
1 of 5 stars Reviewed 1 week ago

I have called over 3 times to correct my billing with this place and have spoke with someone different every time!! no one knows what they are doing and it is very frustrating! Please train your staff to fix billing issues, still not resolved!

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
BrennaJackson, General Manager at Hawthorn Suites by Wyndham Salt Lake City-Fort Union, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear about the issue with the credit card. When guests reserve rooms through a 3rd party, the reservation is sent directly to the hotel and we charge the card that is provided by the 3rd party vendor. Please feel free to... More 

Rexburg, Idaho
1 review
3 of 5 stars Reviewed 2 weeks ago

The service is very friendly, but our room smelled like smoke when we asked for a non smoking room and the breakfast wasn't that great. Also, our keys stopped working after the night was through so we had to ask a maid to help us into our room a few times.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
BrennaJackson, General Manager at Hawthorn Suites by Wyndham Salt Lake City-Fort Union, responded to this review

Thank you for the feedback provided in your review. It is much appreciated. We regret that you weren’t able to give us a perfect score because of the issues you mentioned. I will make sure that this feedback is given to my team so we can work on improving. We hope you will stay with us again if you are... More 

Las Vegas, Nevada
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was fine. The entrance to the hotel is quite small and there isn't much room to get around someone checking in or out. Most of the breakfast food was gone when we got there and several people came after us.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
BrennaJackson, General Manager at Hawthorn Suites by Wyndham Salt Lake City-Fort Union, responded to this review

I appreciate you bringing your experience to our attention. Please accept our apologies that your stay with us was not to your expectations. I met with the staff, and we will make the necessary changes to ensure that your expedience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel.... More 

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