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Fairfield Inn & Suites Macon

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4035 Sheraton Drive, Macon, GA 31210
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1 room 1 guest
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Fairfield Inn & Suites Macon
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113 Reviews from our TripAdvisor Community

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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Boynton Beach, Florida
2 reviews
1 of 5 stars Reviewed 2 weeks ago

102 people, one night on our way to Nashville. TN. Tour company had hotel fumigated before our return night after Nashville since so many people had ants and bugs. Elevator broken, climbed stairs to second floor. On return trip phone in our room 215 no dial tone. Hotel could not handle our breakfast crowd. Insufficient staff could not restock. Coffee... More 

Was this review helpful? Yes
Tressy T, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Macon. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any issues that happened... More 

Cataula, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I haven't stayed at a Fairfield Inn in a long time and figured i'd try them again. The lady at the front desk was very nice and professional. When i got to the room i could tell the room was a bit humid. I figured i would turn on the AC and it would pull the humidity out of the... More 

Was this review helpful? Yes
Tressy T, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Macon. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any issues that happened... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Can you believe that they know there are insects all over the bedding and crawling on the walls and still book those rooms? People in our group went to the hotel across the road. There is only person on duty to deal with checking in guests and dealing with problems. There were no tissues in the boxes, towels were worn... More 

Was this review helpful? Yes
Tressy T, General Manager at Fairfield Inn & Suites Macon, responded to this review

We apologize for any issues that happened during your recent stay. Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Tressy Temple tressy.temple@marriott.com More 

Frankfort, Kentucky
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived very late. Desk attendant was very rude. Told me I would I have to wait because he was doing "night audit". Pool was being remodeled. Breakfast was good, but not stocked well. The room was very cold which was a major plus for us. Just off interstate, so great location.

Was this review helpful? Yes
Tressy T, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Tressy Temple tressy.temple@marriott.com More 

Stuart, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 3, 2015

BAD!! The worst hotel I have ever stayed in. The mattresses are DIRTY and FALLING APART!!! Bedding falling apart. The bathroom in our room was dirty. There were stains and marks on the sink area walls. Vending machine out of order. Pool GREEN!! Chair cushions thrown all over the pool area.... if the pool is closed, why not pick up... More 

Was this review helpful? Yes
Tressy T, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you for staying with us at the Fairfield Inn & Suites Macon. Please accept my sincere apology for us not meeting your standards. We also appreciate the feedback that you provided about your stay. If ever in Macon again please stay with us again. Again, thank you for your previous stay. More 

Southwest Gulf Coast, Florida
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 22, 2015

Marriott ought to be ashamed to have their name on this place. Where do I begin? We are Gold Elite members and they put us in a room right by the elevator...which is worse than being by the ice machine! We checked in mid-afternoon. Room was dated and not very clean. Hair on the wall in the shower, some kind... More 

Was this review helpful? Yes 1
Tressy T, General Manager at Fairfield Inn & Suites Macon, responded to this review

We appreciate you taking the time to provide valuable feedback about your stay. I sincerely apologize for the problems that you experienced during your stay and the inconvenience that this may have caused you. We strive to provide relaxing and clean accommodations to each of our guests. Your experience here at the hotel is certainly not the norm and for... More 

Evansville, Indiana
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

Hotel was very convenient off I-75. As with all Marriott properties, this one was clean, adequate, and had all the amenities need for a comfortable overnight stay. The swimming pool was larger than normal, and breakfast was hot and good!

Was this review helpful? Yes
Tressy T, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you for all the great comments about your recent stay with us at Fairfield Inn & Suites Macon. We hope that on your next trip through you will choose to stay with us again. We look forward to your next visit. More 

Houston, Texas
1 review
5 of 5 stars Reviewed May 25, 2015

The hotel was nice and clean. The staff was wonderful and very helpful. Georgina was a professional and made me feel very welcomed when I arrived. I enjoyed this hotel and would recommend it to anyone looking for a place to stay.

Was this review helpful? Yes
Tressy T, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you for all the great comments about your recent stay with us at Fairfield Inn & Suites Macon. We hope that on your next trip through you will choose to stay with us again. We look forward to your next visit. More 

yarmouth, maine
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 7, 2015

Right off Interstate 75 in Macon there are tons of options for lodging. Stayed here cause we're using points. It was okay--clean room with flat screen TV, microwave and fridge but the furnishings needed updating, the hall lighting was dim, breakfast room was pretty small. Front desk folks helpful but we had problems getting key card to work!

Was this review helpful? Yes
Tressy T, General Manager at Fairfield Inn & Suites Macon, responded to this review

We appreciate you taking the time to provide valuable feedback about your stay. We strive to provide relaxing and clean accommodations to each of our guests. Your experience here at the hotel is certainly not the norm and for that, again I apologize. Thank you for choosing Fairfield Inn & Suites Macon. We hope to have another opportunity to serve... More 

Fairfield, Ohio
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 1, 2015

We had to reserve this room after leaving a different hotel and I was very pleased with this hotel. The desk clerk was helpful and the lobby was clean but the lobby computer was out of order. Our room was clean, the main bathroom was clean, there was hot coffee available at 9 pm, and I was able to sit... More 

Was this review helpful? Yes
Tressy T, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you for all the great comments about your recent stay with us at Fairfield Inn & Suites Macon We are so glad to here that you felt safe with us. We hope that on your next trip through you will choose to stay with us again. We look forward to your next visit. More 

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