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Fairfield Inn by Marriott Macon West

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110 Plantation Inn Drive, Macon, GA 31210
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1 room 1 adult
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Fairfield Inn by Marriott Macon West
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112 Reviews from our TripAdvisor Community

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Dearborn
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 29, 2015

We have stayed at this location a few times as a stop over to Florida, hoping that it would get better. Unfortunately it has only gone down hill. We are Gold Members and this location is not up to Marriott standards. We stayed last weekend, upon arrival, the front desk lady did not seem all that interested in checking us... More 

Helpful?
1 Thank kaylasmom97
South Carolina
Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed October 24, 2015

Everyone was very nice at this hotel. It convenient to interstate and downtown. Only reason for low score is the hotel needs refurbishing. Breakfast was great but a little crowded. Our room door would not close automatically. Again still great place to stay.

Helpful?
Thank rkilgo
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Dear rkilgo, I would like to thank you for your response and such a wonderful review of our property. Were anticipating a renovation soon. But until then we will continue to rock it out in the areas in which we can to ensure that our guest are just as pleased as you. Thanks for your time Sincerely, Kemeshia Woodson More 

Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 21, 2015 via mobile

First the positives - very friendly, curteous staff at both check in and out. Clean room with a comfortable bed. Now the problems - the lobby, hallway, elevator and room decor are dated. REALLY need to be updated. No indoor pool. No exercise room/equipment. Computer in the lobby was out of order. The breakfast was standard fare. Out of scrambled... More 

Helpful?
Thank billnlindamorgan
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Dear Guest, Please contact me directly at the hotel to discuss this matter further. Thanks More 

Minneola, Florida
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 20, 2015 via mobile

I made this reservation on the road. I'm a Marriott regular. The Marriott app gave me the best GPS coordinates, which I appreciate. The property is a typical exterior. Inside, it is shabby. The walls are banged up and the carpet needs replacing. The night and early morning desk clerks were pleasant and efficient. The morning clerk had double duty,... More 

Helpful?
Thank Calm_traveler
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Dear Guest, we apologize for the issues experienced during your stay, please give me a call to discuss this matter further when the time permits. Thanks More 

Brandon, Florida
Level Contributor
242 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed October 18, 2015 via mobile

Stopped overnight while traveling. I am loyal to the Marriott brand because I know their standards and what to expect even from the lower tier properties. However, this one was disappointing. There is a much needed update here. The elevator was small and dingy, opening on the third floor to an odd smell. My room also smelled musty which was... More 

Helpful?
Thank james628
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Dear Guest, I would like to apologize for the issues experienced during your stay. Please contact me directly at the hotel to discuss this matter further. Thanks Kemeshia Woodson General Manager More 

Dickson, Tennessee
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed October 4, 2015

It is not that it is outdated that makes this a hotel to not spend the night in but the Filthy carpet , walls , the rooms.. If we would have not been exhausted from our drive we would have went elsewhere. We will not be stopping here again.. Smells very musty and looks nasty.. Marriott may not be aware... More 

Helpful?
Thank J V
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Dear J.V., I want to apologize for the issues experienced during your stay. Please contact me directly at the hotel to discuss this matter further. Thanks More 

Orlando
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 11, 2015 via mobile

The hotel is adequate for a one or two night stay, the hallway is very narrow, a bit dimmed and outdated, it kind of remind me of the movie 1408, price/accommodation is acceptable. Breakfast is good, you have different options from bagels, muffins, cereals, etc.

Helpful?
Thank jrivers1209
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Dear Guest, I want to apologize for the issues experienced during your stay. Please contact me directly to discuss this matter further. Sincerely, Kemeshia Woodson General Manager More 

Sandy Springs, Georgia
2 reviews
1 of 5 stars Reviewed September 1, 2015 via mobile

The hallway carpet looks badly worn. The hallway smells odd. The room smelled musty. There's no exercise room. In fact when I looked in the "Guest Information Guide" the details on the "Exercise Facility" had been carefully "whited-out". I travel frequently and plug my Chevy Volt in at nearly every hotel I stay. Every hotel that I have ever visited... More 

Helpful?
Thank Don M
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Hello DonM, I would like to apologize for the inconveniences experienced during your stay, Please contact me directly at the hotel to discuss this matter further. Thanks, Kemeshia Woodson General Manager More 

Orlando
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 24, 2015 via mobile

We've stopped here on our trips north/south previously. It's always been a comfortable, friendly stop. The rooms are well appointed and clean, the beds comfortable and the free breakfast a welcome way to start the day. If you stay here, go to the Pig & Fish for a really good dinner at a reasonable price.

Helpful?
Thank Keith M
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Dear Guest, We are absolutely delighted that you enjoyed your stay here with us at The Fairfield Inn Macon West. Thanks for choosing us. Safe travels. Sincerely, Mgmt More 

1 review
4 of 5 stars Reviewed August 17, 2015

This was an adequate hotel. Furnishings and bed were updated and comfortable. We were disappointed that there was no hot tub. I guess we should have checked the website for better details before leaving. Staff was pleasant, and the breakfast was good.

Helpful?
Thank whnim64
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Hello Guest, We are absolutely delighted that you enjoyed your stay here with us at The Fairfield Inn Macon West. If your travels should happen to bring you back to the area, don't forget us!!! Sincerely, The Entire Staff at the FFI Macon West More 

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