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Fairfield Inn by Marriott Macon West

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110 Plantation Inn Drive, Macon, GA 31210
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Fairfield Inn by Marriott Macon West
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98 Reviews from our TripAdvisor Community

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Traveler rating
    14
    21
    31
    21
    11
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4
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chattanooga, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Property in dire need of renovation! Mold around bath; lampshade torn; window darkening shade inoperable; linens threadbare. Receptionist personable. Two restaurants & IMax theater within walking distance. Not a Marriott property one would expect.

Was this review helpful? Yes
Knoxville, Tennessee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is so far subpar that I'm shocked. Our room smelled like a blend of urine, mold, and a great-grandmother's house. The sheets would have been smoother if they were a medium grit sandpaper--I could handle that--not every hotel has decent sheets. But the smell? Disgusting.

Was this review helpful? Yes
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Dear Guest, I want to apologize for the issues experienced during your stay, we pride ourselves on providing a memorable stay and in your case we failed to do so. If you have a moment I would like to discuss your stay in detail whenever time permits. Thanks, Kemeshia Woodson General Manager More 

Travelers are raving about these Macon hotels

Winchester, Tennessee
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It is time to sell this property to Days Inn. It was stuffy. Housekeeping knocked on our door well before check out time. As soon as I was in the hall way the house keeper was asking if I was leaving. I don't hold this one against Marriott, but it is time to do away with this property. There are... More 

Was this review helpful? Yes
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Hello Guest, I want to apologize for the issues experienced during your stay, We appreciate you for bringing this to our attention. If you have some time please give me a call to discuss this matter further. Thanks, Kemeshia Woodson General Manager More 

Tullahoma, Tennessee
1 of 5 stars Reviewed 4 weeks ago

We were traveling from Orlando and had reserved a room at this Fairfield through the reservation telephone number. We specifically requested a handicapped room with a shower stool or shower seat. The reservation was confirmed. When we arrived, we were told that not only did they not have a handicapped accessible bathroom, but there was no shower stool. We were... More 

Was this review helpful? Yes
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Hello Guest, We want to apologize for the issues experienced during your stay, we pride ourselves on providing a memorable stay and in your case we failed to do so. Please contact me at the hotel to discuss this matter further and to also give us a chance to make this right. More 

Calera, AL
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 29, 2015

Hotel was clean and staff was excellent. I was in town for graduation and traveling alone with two small kids so access and convenience was important as well. The hotel was very clean and the breakfast was sufficient as well. I was able to come down, get them breakfast easily and head back to room to prepare for departure. There... More 

Was this review helpful? Yes
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Hello, Thanks for sharing your thoughts regarding your stay. We strive to provide great service and I am very pleased to hear that we did so during your stay!!! More 

Tulsa, OK
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 27, 2015

This hotel is badly in need of updating. The windows were dirty, the drapes were not properly hung, carpets in the hallways soiled, the pooled deck appeared to have substantial amount of black mold!!! Needless to say this is not a stop we would make again.

Was this review helpful? Yes
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Hello, We pride ourselves on providing a monumental stay and in your case we failed to do so. Please contact me directly at the hotel to discuss this situation and see if we can come to an agreement to make this right. Thanks Kemeshia Woodson More 

Nashville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2015

Checked into this Fairfield after staying two nights at another hotel in the area that left us less than happy. Wish we would have found this one first! The staff was very friendly and helpful, especially Glenda. You all made a favorable impression on four, very tired women. The breakfast was excellent, rooms were clean, and the staff had smiles... More 

Was this review helpful? Yes
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Hello, Its such a wonderful feeling to know that we provided you with a memorable stay, if your travels should happen to bring you back to Macon dont forget us!!! More 

Upper Sandusky, Ohio
1 review
5 of 5 stars Reviewed June 9, 2015

My family and I recently stayed at this hotel on our way to Florida and had a fantastic experience. Glenda who checked us in was FANTASTIC!!! She was so friendly which made our stay even better. There was a decent sized pool but we were bummed the hottub was closed. Sure the place could use a renovation but it's great... More 

Was this review helpful? Yes
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Hello Guest, We are thrilled that you enjoyed your stay here with us at The Fairfield Inn Macon West. Thanks More 

Augusta, Georgia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 29, 2015

Business conference in Macon. Great and friendly staff (Brandon at the front desk is great!!!). I didn't spend a lot of time in the room, but it was clean. Mini fridge and microwave, plus HBO. Quiet area that is close to many shopping and food resources.

Was this review helpful? Yes
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Dear Kenni523, We strive hard to provide a monumental experience while youre here with us. Glad to know we achieved this during your stay. Sincerely, The Staff at The Fairfield Inn Macon West More 

Milton, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 23, 2015 via mobile

My daughter and I were in Macon for a film shoot. We were put in the Fairfield Inn on Plantation Inn Dr. by the producer. To look at it, you won't be overly excited-maybe even a little worried. But I have to say, I have stayed at Ritz Carltons, Mandarin Orientals, Four Seasons, and this little dumpy hotel had not... More 

Was this review helpful? Yes
KSWoodson, General Manager at Fairfield Inn by Marriott Macon West, responded to this review

Dear Guest, Thank you for sharing your experience at the Fairfield Inn Macon West. As a VALUED Marriott Rewards MEMBER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

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